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Analyst, Relationship (Ongwediva & Windhoek)
Job Overview
Business Segment: Business & Commercial Banking
Company: Standard Bank Namibia
Location: NA, undefined, Ongwediva & Windhoek, Shop 45, Maroela Mall & Windhoek Head Office
Job Type: Full-time
Job Ref ID: 80237764A-0001
Date Posted: 6/5/2026
Job Description
To proactively promote a deep relationship-based offering related initiatives and activities aimed at creating value for the client and the bank (i.e. optimising client experience, building deep relationships and create profitability for the bank).
Qualifications
Bachelor of Degree in Business Commerce, Finance and Accounting or related
Additional Information
Experience:
2-5 years: Branch banking experience, with exposure to universal banking, BDC/Forex, credit and overall client service.
Key Focus Areas:
- Undertake all routine requirements related to taking on new commercial businesses.
- Maintain existing business on the Managers portfolio.
- Complete credit applications and liaise with Credit Division regarding accounts on the manager’s portfolio.
- Assist customers on the Manager’s portfolio in their absence.
- Identify cross-selling and migration opportunities for the Manager and Business Banker.
Behavioural Competencies:
- Exploring Possibilities
- Interacting with People
- Interpreting Data
- Seizing Opportunities
- Taking Action
Technical Competencies:
- Banking Process & Procedures
- Commercial Acumen
- Customer Understanding
- Financial Acumen
- Product Knowledge
Click here to apply
Claims Manager
Claims Manager
Job Overview
Business Segment: Insurance & Asset Management
Company: Standard Insurance Brokers Namibia
Location: NA, Khomas Region, Windhoek, Chasie Street
Job Type: Full-time
Job Ref ID: 80148922A-0002
Date Posted: 6/3/2026
Job Description
To supervise and drive the management of claims area nationally, and to verify that the set key deliverables, such as cost containment and customer service levels, are met. To foster a dynamic Claims Fulfilment team and share the common goal of exceeding customer expectations, by keeping customers informed and timeously settling claims, whilst applying risk management principles.
Qualifications
- Bachelor of Commerce or related.
- Certificate of proficiency in Insurance.
Additional Information
Experience:
- 10 years’ experience in short term insurance.
- Experience with forensic claims investigations.
Key Impact Areas:
- Act as a claims technical advisor by educating the underwriters, client and staff about claims processes and procedures, to ensure that staff are equipped with the necessary experience to meet their clients’ needs.
- Identify and implement claims initiatives whilst performing best practice research on industry trends, to ensure claims initiatives meet said best practice standards and the needs of the client.
- Verify claims processes do not impede / delay the processing of a claim and drive the improvement of any ineffective processes to ensure claims operational efficiency.
- Identify problem areas within the claims service value chain and devise suitable solutions to efficiently manage vendors and stakeholders.
- Monitor for fraudulent claims and lead the team to resolve any fraudulent claims identified to ensure the Bank does not process fraudulent claims.
Behavioural Competencies:
- Interacting with People
- Managing Tasks
- Providing Insights
- Taking Action
- Upholding Standards
Technical Competencies:
- Client Retention
- Client Servicing
- Client Value Propositions
- Insurance Principles
- Insurance Products & Services
Click here to apply
Business Manager (Technology)
Job Overview
Business Segment: Group Functions
Company: Standard Bank Namibia
Location: NA, Khomas Region, Windhoek, Chasie Street
Job Type: Full-time
Job Ref ID: 80452683A-0001
Date Posted: 6/3/2026
Job Description
To support the Business Head to implement programmes, projects and initiatives to enable strategy, achieve minimum standards of service, adherence to governance standards, manage costs and achieve budgets, while continuously improving operational efficiency of the team with clear objectives and established tools. Responsibilities are directed by the requirements of the Business Head and align to the strategic objectives of the business unit.
Qualifications
- Bachelor of Inform Technology/Information Systems, Finance, or Business Commerce.
- Exposure to technology or digital transformation.
Additional Information
Experience:
- 5-7 years: Experience in business operations and managing projects to completion to achieve defined business objectives.
- Experience in influencing stakeholders at different levels across a multiple of disciplines to achieve shared outcomes, specifically within a financial services environment.
Key Impact Areas:
- Coordinate stakeholder engagement across risk, internal audit, compliance, business units/segments and shared services to ensure risk, governance, and management best practices are embedded in Technology by the accountable owners and spans across the segments with technology ownership.
- Drive data collection and reporting to enable reliable dashboards and decision-making for the CIO and Technology leadership, consolidating inputs from the accountable leads and providing the CIO with strategic insight on trends, gaps and risks emerging from the data.
- Co-ordinate the prioritisation of technology deliverables and efficiency initiatives in partnership with the Head of PMO, to ensure optimal use of resources and enable the biggest impact on strategic objectives of the business area in support of the Bank’s overall strategy.
- Drive the implementation of tactical plans and manage CIO-Office initiatives to operationalise the Bank’s strategy.
- Monitor controls, governance and service performance applied to IT activities, escalating gaps to the CIO and tracking remediation by the accountable owners to closure.
Behavioural Competencies:
- Articulating Information
- Interacting with People
- Managing Tasks
- Producing Output
- Team Working
Technical Competencies:
- Business Administration Skills
- Industry Knowledge
- Project Management (Project Mgmt)
- Risk/ Reward Thinking
- Written Communication
Click here to apply
We wish you all the best with your applications
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