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Digital Production Coordinator
Announcement Number:
Pretoria-2026-043
Hiring Agency:
Embassy Pretoria
Position Title:
Digital Production Coordinator – All Interested Applicants/ All Sources
Open Period:
06/24/2026 – 07/08/2026
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+2
Series/Grade:
LE – 6520 8
Salary:
ZAR R417,758 – ZAR R584,859 /Per Year
Work Schedule:
Full-time – Full time, 40 hours per week
Promotion Potential:
LE-8
Duty Location(s):
1 Vacancy in
Pretoria, SF
Telework Eligible:
No
For More Info:
Nicole du Preez
012-431-4000
Pretoria_HRRecruitment@state.gov
Hiring Path:• Open to the public
Who May Apply/Clarification From the Agency:This position is open to:
• All Interested Applicants / All Sources
Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentAppointment Type Details:Indefinite subject to successful completion of probationary periodMarketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Summary:
The U.S. Mission in South Africa is seeking eligible and qualified applicants for the Digital Production Coordinator position in the Public Diplomacy section. Supervisory Position:NoRelocation Expenses Reimbursed:NoTravel Required:Occasional Travel
Must be available to travel throughout South Africa to develop professional contacts and create content (photo/video of ambassador’s travel, PD programs, etc.).
Duties
The Digital Production Coordinator works under the direct supervision of the Public Diplomacy Officer for Strategic Content Coordination (PDO/SCC) or Public Affairs Officer (PAO) designee, and has no supervisory responsibilities. Is rponsibIe for the production of visual and multimedia elements of Embassand other Mission South Africa public engagement, including design, creation, and/or acquisition of customized visual and multimedia content that is disseminated online, in person, or via traditional broadcast. Creates compelling visual content for Mission South Africa outreach materials by assessing visual aspects of the South African media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
- Public Trust security clearance.
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time 12 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
ducation Requirements:
An associate’s degree or two years of full-time university studies in design, advertising, mass communications, or local equivalent is required.
Please address this factor in your ERA application under Education.Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications:
Experience:
This position requires a total of at least five years of progressively responsible experience in design, creation, and packaging of visual and multimedia content for digital marketing, advertising, or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies, and integration of visual content into web content management systems. [Note: candidates considered for this position must provide a portfolio of original work demonstrating visual and multimedia design competence.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English – Fluent; Speaking/Reading/Writing (this may be tested)
Any other official South Afrucan language – Fluent; Speaking/Reading/Writing (this may be tested)
Please address this language requirement in your ERA application.
Job Knowledge:
- Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation.
- Must understand how online digital properties and communities function.
- Must have detailed knowledge of the attitudes of target audience groups and their preferences for specific content, format, and delivery of visual communication.
- Knowledge of trends in regional and international communications patterns and how they affect the South African communications landscape is required.
- General knowledge of digital promotion techniques, audience analysis and analytics, and customer service standards is required.
- Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
- Must have general knowledge of all sources ofUSG strategic content: DOS guidance, functional and regional bureau digital communication materials, Mission multimedia content (e.g., ambassadorial and other speeches; public events), and sources of third-party content.
- Detailed knowledge of legal regulations and procedural guidelines affecting use of visual and multimedia content as well as copyright and other restrictions on use of materials is required.
- General knowledge of U.S. foreign policy in South Africa and comprehensive knowledge of the PD mission, of its role in Mission South Africa goals, and of both traditional and online engagement tools and programs used to convey U.S. foreign policy to the public is required.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
- Analytic skills: Must have strong analytic skills to identify target audiences and understand how Mission use
of images, graphics, video, and audio can affect audience sensitivities. Must be able to perceive the emergence of new audience preferences and trends in information consumption and visual and multimedia norms, to produce targeted digital or traditional visual content in support of Mission external engagement. Must be able to analyze content from multiple sources (internal and third party) and determine when and how to use the content in Mission visual products. - Communication/Interpersonal skills: Must have excellent, documented visual storytelling, written, and oral communication skills to create and adapt visual, audio, and printed material for dissemination in English and a local language. Must have strong interpersonal skills to maintain Mission-wide collaboration on the creation of visual and multimedia content in support of Mission public engagement. Must be able to contribute to discussions of priority engagement, strategic content, and use of visual and audio materials and dissemination channels. Must have excellent customer relations and interpersonal cross-cultural communication skills. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures. Must be able to brief U.S. officers and visitors on South African communication patterns and trends in digital tools and content dissemination channels for visual communication. Must be able to speak publicly; must be able to interpret informally between English and a local language for discussions of content production.
- Management skills: Must be able to bring together offices and agencies from across the Embassy and the broader Mission to identify and share visual and audio content. Must be able to identify and resolve, or seek help in resolving, problems with use of visual and multimedia content in online or traditional public engagement. Must be able to contribute to development and updating of procedures and guidelines in response to changing communication technologies, and changes in public opinion, formats, and internal
Mission preferences for producing and sharing visual and audio content. Must be able to plan, prioritize, and manage multiple projects such as marketing, information, or advocacy campaigns, and oversee associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content, in collaboration with Strategic Content Coordination colleagues. Must be able to assess Mission digital production capacity and determine which acquisitions (equipment, software, etc.) will meet current and future needs. - Technical skills: Must have detailed knowledge of multiple formats, digital tools, and platforms for visual content creation, editing (audio, visual, multimedia, and graphic), and distribution through traditional and digital channels. Must be able to create and use photo and video sharing sites, podcasts, video, and other digital products, and be familiar with webinars, gaming, gamification theories, contests, and other interactive immersive platforms. Must be highly skilled in use of digital software and editing tools, content databases, and reporting tools. Must be familiar with audience analysis and analytic tools (Hootsuite, Google Analytics et al). Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the internet, and standard infonnation retrieval practices and procedures are required. Must have good numerical skills to use statistical analyses of audience segments and track impact of Mission digital products.
Benefits and Other Info
Benefits:Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
- Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
- Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
- Current employees serving a probationary period are not eligible.
- Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
For a copy of the complete position description, please contact the HR Office.
To request a reasonable accommodation, please contact the HR Office.
Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
- Residency Permit (if applicable)
- Work Permit (if applicable)
- University Degree (if applicable)
- University Transcript (if applicable)
- Language Scores (if applicable)
- Driver’s License (if applicable)
- Certificate (if applicable)
- Professional License (if applicable)
- Resume/CV (if applicable)
In addition, Eligible Family Member (EFM) Applicants must submit:
- Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
Next Steps:
The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.
Thank you for your application and your interest in working with us.
Click here to apply
Maintenance Supervisor
Announcement Number:
Durban-2026-46
Hiring Agency:
Consulate General Durban
Position Title:
Maintenance Supervisor – Employees of Mission-All/or USEFMs EFMs or MOHs
Open Period:
07/01/2026 – 07/08/2026
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+2
Series/Grade:
LE – 1205 8
Salary:
ZAR R486,140 /Per Year
Work Schedule:
Full-time – • 40 hours per week
Promotion Potential:
LE-8
Duty Location(s):
1
in
Durban, SF
Telework Eligible:
No
For More Info:
HR Section
031 310 3300
HROD@state.gov
Hiring Path:• Custom Announcement (not open to the public)
Who May Apply/Clarification From the Agency:This position is open to:
• Current Employees of the Mission
• U.S. Citizen Eligible Family Members (USEFMs) – All Agencies
For USEFM – FP grade is 06. Actual FP salary authorized by Washington D.C.Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentAppointment Type Details:• Indefinite subject to successful completion of probationary periodMarketing Statement:
We encourage you to review the Eight (8) Qualities of Overseas Employees before you apply.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Summary:
The U.S. Consulate in Durban, is seeking eligible and qualified applicants for the position of a Maintenance Supervisor in their Facilities office.Supervisory Position:YesRelocation Expenses Reimbursed:NoTravel Required:Not Required
Job Overview:
Manages and supervises the Facilities Management section at the Consulate, overseeing all day-to-day maintenance, repair, and improvement of U.S. Government-owned and leased real property and equipment for Consulate General Durban, ensuring facilities meet Department of State and local standards and customer needs. Supervises two Locally Employed Staff (LE Staff) and plans and manages their workload.
Serves as Post Safety Coordinator/Assistant Post Occupational Health and Safety Officer (POSHO) with responsibility for safety program at Post ensuring compliance with the Office of Overseas Building Operations (OBO) Office of Safety, Health, and Environmental Management (SHEM) requirements. Serves as Contracting Officer’s Representative (COR) for gardening and custodial contracts and all facilities-related contractors.
Serves as project coordinator for maintenance, repair and improvement projects., including preparing Statements of Work, performing technical review of proposals, and ensuring quality control of work. May directly perform maintenance and repair activities as needed. Serves as incidental driver for government-owned vehicles (GOVs) and occasional money holder.
Major Duties and Responsibilities:
Maintenance and Repair of Property – 40%
Directs buildings, grounds, and related equipment maintenance and repairs accomplished by project contractors, gardeners, landlord representatives and in-house personnel. Performs or assists in maintenance and repair tasks as necessary. Programs and schedules preventive maintenance (PM) for USG-owned equipment, appliances, buildings, compounds, and residences. Provides resource materials, manuals, and technical specifications for various PM operations. Generates charts and reports to ensure clear communication of the status of U.S. facilities and equipment. Ensures GMMS database is updated regularly to account for costs and labor.
Coordinate Projects and Manage Contractors – 30%
Serves as Contracting Officer’s Representative (COR) for all facilities-related contractors including gardening, landscaping, generator, water supply, solar/battery electrical systems, and pest control vendors. Plans, schedules, and provides oversight of contractor’s work and coordinates all facilities-related projects for all government-owned and leased properties. Works closely with the General Services Office (GSO) to coordinate maintenance and repairs on leased property. Uses the Global Maintenance Management System (GMMS) to develop a long-term Facility Work Plan (FWP) for Facility projects. Responsible for developing FWP entries and budget requests. The incumbent, when assigned to a project, will formulate all phases of planning for the performance and will write the specifications based on OBO criteria for the recommended work prior to solicitation.
Safety Coordination – 20%
Schedules and performs required safety and health and fire inspections of all USG facilities, including offices, residences, annexes, and warehouses for conditions that pose an imminent threat to occupants and structure. Performs visual inspections of fire detection, alarm, and suppression systems when installed in buildings. Inspects high hazard areas (as delineated in 15 FAM 962(e) at least twice per year. Assists in conducting investigations under the direction of the POSHO. Develops and provides safety training in conjunction with SHEM and FIRE requirements for supervisors and employees in accordance with applicable requirements and ensures that employees are familiar with safety rules and procedures for performing their jobs in a safe manner.
Property Management – 10%
Responsible for all USG-owned facilities management-related expendable and non-expendable property including tools, vehicles, safety equipment and PPE, expendable supplies, uniforms, and generator fuel. Selects and purchases tools and other equipment for the facilities section. Ensures appropriate stock of on-hand items and availably of materials on the local markets. Purchases equipment and supplies as necessary.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
- security certificate
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time, within 6 weeks of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
Completion of secondary school is required and completion of vocational training from an accredited institute, recognized as producing journeyman level technicians with specialization in electrical, plumbing, and general construction fields is required
Please address this factor in your ERA application under Education.Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.
If you fail to submit a complete application, then your application may be disqualified for this position.Qualifications:
Experience:
A minimum of 5 years of progressively responsible experience in a building construction, residential management or facilities management position in which two of the years should be in project supervision and/or inspection of HVAC, plumbing, mechanical or electrical systems, landscape, carpentry and/or masonry is required.
Minimum of six months overseeing the work of contractors over the entire course of the project.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English – Fluent; speaking/reading/writing, may include the ability to translate.
Please address this language requirement in your ERA application.
Job Knowledge:
Full working knowledge of all technical aspects, procedures, and practices appropriate to maintenance and repair of commercial and residential buildings.
Standard practices, methods, tools, and equipment used in building maintenance, repair, and installation of building systems/equipment.
Occupational hazard and standard precautions in the workplace.
Building, electrical, fire, mechanical, and plumbing codes.
Principles and practices of supervision, training, and performance evaluations.
Knowledge of local building codes and practices of contractor management.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
A trades certificate is required with relevant experience in facilities maintenance. Must be able to read and interpret OSHA, labor manuals, building and floor plans and blueprints, equipment manuals, schematics and other technical written materials. Good working knowledge of Microsoft Office Suite (Word, Excel, Power Point, Outlook.
Must have strong interpersonal skills to deal professionally and effectively with contractors, landlords, occupants, and counterparts at both Embassy Pretoria and the OBO Bureau in Washington. Must have good numerical skills. Accurate keyboard/typing skills, speed is not required.
Must have had a valid driver’s license for a minimum of five (5) year.
Must have ability to lift up to 50 lbs.
Please address this factor in your ERA application under Major Duties and Responsibilities.
enefits and Other Info
Benefits:Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
- Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
- Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
- Current employees serving a probationary period are not eligible.
- Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
How to Apply
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
For a copy of the complete position description, please contact the HR Office.
To request a reasonable accommodation, please contact the HR Office.
We foster a diverse, equitable, inclusive, and accessible workplace where employees can be themselves. We invite qualified applicants from all backgrounds to apply. Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
- Residency Permit (if applicable)
- Work Permit (if applicable)
- University Degree (if applicable)
- University Transcript (if applicable)
- Language Scores (if applicable)
- Driver’s License (if applicable)
- Certificate (if applicable)
- Professional License (if applicable)
- Resume/CV (if applicable)
In addition, Eligible Family Member (EFM) Applicants must submit:
- Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
Next Steps:
The HR Office will only contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.
Thank you for your application and your interest in working with us.
Click here to apply
Trades Helper / Escort
Announcement Number:
Pretoria-2026-049
Hiring Agency:
Embassy Pretoria
Position Title:
Trades Helper / Escort – All Interested Applicants/ All Sources
Open Period:
06/30/2026 – 07/14/2026
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+2
Series/Grade:
LE – 1210 3
Salary:
ZAR R187,932 – ZAR R263,084 /Per Year
Work Schedule:
Full-time – Full time, 40 hours per week
Promotion Potential:
LE-3
Duty Location(s):
1 Vacancy in
Pretoria, SF
Telework Eligible:
No
For More Info:
Nicole du Preez
012-431-4000
Pretoria_HRRecruitment@state.gov
Hiring Path:• Open to the public
Who May Apply/Clarification From the Agency:This position is open to:
• All Interested Applicants / All Sources
For USEFM – FP grade is BB. Actual FP salary authorized by Washington D.C.Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentAppointment Type Details:Indefinite subject to successful completion of probationary periodMarketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Summary:
The U.S. Mission in South Africa is seeking eligible and qualified applicants for the Trades Helper / Escort position in the Office of Facility Management.Supervisory Position:NoRelocation Expenses Reimbursed:No
Duties
The job holder will act as a Contractor Escort and Trades Helper for post’s facility management section. As a contractor escort, job holder will be expected to follow all protocols for escorting contractors to the facility compound. As a Trades Helper, job holder will assist the technicians of the skilled trades in the performance of routine and preventive maintenance, and new installations and demolition work. In addition to assisting the skilled trade technicians, the incumbent may be assigned tasks including material handling, painting, custodial type work, snow removal, common laborer work, and grounds maintenance and gardening work. Job holders may be expected to work in adverse conditions such as tight or enclosed spaces, heights, and temperature extremes, indoors or outdoors to complete work assignments.
ualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
- Public Trust security clearance.
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time 12 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
- Completion of grade 10 is required.
- Completion of vocational training from an accredited institute recognized as producing skilled technicians in one of the construction fields leading to entry level certification (level one (1)) in a construction trade; electrical, plumbing, HVAC, carpentry, masonry, welding, or similar.
Please address this factor in your ERA application under Education.Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.Qualifications:
Experience:
A minimum of two (2) years of maintenance, construction semi-skilled work, or similar experience.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English – Good working knowledge; speaking, reading & writing. (this may be tested)
Please address this language requirement in your ERA application.
Job Knowledge:
- Must have a basic technical understanding of major building mechanical systems and equipment.
- Must be familiar with construction techniques and workplace safety, personal protective equipment (PPE) – how and when to use it.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
- Job holder has the ability to listen and follow protocols, especially in relation to safety, security and facility maintenance and repair.
- Must be able to use hand tools, small handheld power tools, vacuum cleaners, gardening tools, and ladders; must be adept at keeping work sites free of clutter and debris, clean and neat; must use good safety practices and follow all safety requirements in execution of tasks and be able to use all appropriate PPE; additional abilities include responding to emergency situations in an efficient and timely manner to effect immediate repairs; must have excellent interpersonal skills and be able to handle a large workload and multiple tasks; be able to take direction and must be organized; communicate orally and in writing with co-workers, contractors and vendors to obtain and provide pertinent information.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Benefits and Other Info
Benefits:Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
- Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
- Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
- Current employees serving a probationary period are not eligible.
- Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
For a copy of the complete position description, please contact the HR Office.
To request a reasonable accommodation, please contact the HR Office.
Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
- Residency Permit (if applicable)
- Work Permit (if applicable)
- University Degree (if applicable)
- University Transcript (if applicable)
- Language Scores (if applicable)
- Driver’s License (if applicable)
- Certificate (if applicable)
- Professional License (if applicable)
- Resume/CV (if applicable)
In addition, Eligible Family Member (EFM) Applicants must submit:
- Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
Next Steps:
The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.
Thank you for your application and your interest in working with us.
Click here to apply
Refugee Processing and Program Lead Assistant
Announcement Number:
Pretoria-2026-047
Hiring Agency:
Embassy Pretoria
Position Title:
Refugee Processing and Program Lead Assistant – Employees of Mission-All/or USEFMs EFMs or MOHs
Open Period:
07/01/2026 – 07/16/2026
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+2
Series/Grade:
LE – 1550 8
Salary:
ZAR R417,758 – ZAR R584,859 /Per Year
Work Schedule:
Full-time – Full time, 40 hours per week
Promotion Potential:
LE-8
Duty Location(s):
1 Vacancy in
Pretoria, SF
Telework Eligible:
No
For More Info:
Nicole du Preez
012-431-4000
Pretoria_HRRecruitment@state.gov
Hiring Path:• Custom Announcement (not open to the public)
Who May Apply/Clarification From the Agency:This position is open to:
• Current Employees of the Mission
For USEFM – FP grade is 06. Actual FP salary authorized by Washington D.C.Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentAppointment Type Details:Indefinite subject to successful completion of probationary periodMarketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Summary:
The U.S. Mission in South Africa is seeking eligible and qualified applicants for the Refugee Processing and Program Lead Assistant position in the Population, Refugees, and Migration (PRM) office.Supervisory Position:NoRelocation Expenses Reimbursed:NoTravel Required:Occasional Travel
Duties may need to be performed at various locations, within and outside typical work hours.
Duties
Position supports the Population, Refugees, and Migration (PRM) Team in Pretoria and Johannesburg to implement the U.S. Refugee Admissions Program (USRAP) and PRM activities, focusing on leading USRAP applicant processing operations in Pretoria. Leads and coordinates with PRM implementers and their contracted staff on all tasks necessary to implement the in-person refugee processing activities at the Pretoria processing facility, including managing applicant check in, shuttle services, applicant activities in Embassy waiting spaces, and coordination with USCIS officers in the field. Backs up other PRM team members as needed to support USRAP implementation and PRM’s activities in Johannesburg and Pretoria. Other duties as assigned.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
- Public Trust security clearance.
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time 12 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
Two years of college studies is required.
Please address this factor in your ERA application under Education.Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.Qualifications:
Experience:
At least two years of progressively responsible experience in administration, operations, logistics, refugee or humanitarian programs, customer/client services, education, or event/crowd management is required.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English – Fluent; Fluent; speaking/reading/writing, may include the ability to translate (this may be tested)
Please address this language requirement in your ERA application.
Job Knowledge:
- Basic knowledge of the host-country operating environment and local security/safety norms.
- General understanding of refugee, humanitarian, or similar client-service operations.
- Experience managing logistics, event coordination, or movement of groups (such as check-in activities, crowd management ID checks, transport logistics, etc.), including coordination with multiple stakeholders (e.g., members of the public, transport companies, security professionals, operational partners, NGOs, etc.) to achieve an objective.
- Familiarity with basic security/safety procedures and incident reporting.
- General administrative and office-process knowledge (travel, supplies, simple tracking).
- General awareness of the importance of protecting personal information and securely managing documents that contain names, ID numbers, or travel details.
- Familiarity with using computers and standard office software (e.g., email, word processing, spreadsheets, printers) to prepare and organize documents.
- Ability to understand and follow written procedures and checklists, and to learn or design new systems and processes quickly, even without previous U.S. government experience.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
- Strong diplomatic skills to advance goals and address unexpected challenges while preserving relationships and goodwill.
- Comfort engaging public audiences/groups, especially in a service-providing context.
- Ability to organize and manage the movement and flow of large public groups of individuals, including through check-in and processing procedures for an event or activity.
- Strong coordination skills to work effectively with multiple stakeholders (e.g., implementing partners, subcontractors, drivers, security personnel) to execute daily operations.
- Ability to follow and apply detailed procedures and security/safety protocols, including handling prohibited items and controlled access to facilities.
- Strong interpersonal and communication skills to provide clear instructions, conduct group briefings, respond to questions, and interact professionally with vulnerable members of the public under stress.
- Ability to remain calm, exercise sound judgment, and escalate issues appropriately during medical, security, or logistical incidents.
- Organizational and time-management skills to track details while maintaining accurate records.
- Basic computer skills (email, word processing, spreadsheets, simple databases or tracking tools) to support administrative tasks and coordination.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
- Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
- Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
- Current employees serving a probationary period are not eligible.
- Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
For a copy of the complete position description, please contact the HR Office.
To request a reasonable accommodation, please contact the HR Office.
Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
- Residency Permit (if applicable)
- Work Permit (if applicable)
- University Degree (if applicable)
- University Transcript (if applicable)
- Language Scores (if applicable)
- Driver’s License (if applicable)
- Certificate (if applicable)
- Professional License (if applicable)
- Resume/CV (if applicable)
In addition, Eligible Family Member (EFM) Applicants must submit:
- Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
Next Steps:
The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.
Thank you for your application and your interest in working with us.
Click here to apply
Refugee Travel and Program Assistant
Announcement Number:
Cape Town-2026-051
Hiring Agency:
Consulate Cape Town
Position Title:
Refugee Travel and Program Assistant – Employees of Mission-All/or USEFMs EFMs or MOHs
Open Period:
07/02/2026 – 07/16/2026
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+2
Series/Grade:
LE – 0105 7
Salary:
ZAR R346,281 – ZAR R484,771 /Per Year
Work Schedule:
Job sharing – Job Share- 20 hours per week
Promotion Potential:
LE-7
Duty Location(s):
1
in
Cape Town, SF
Telework Eligible:
No
For More Info:
Erika Kotsiras
+27 21 7027300
CapetownHRRecruit@state.gov
Hiring Path:• Custom Announcement (not open to the public)
Who May Apply/Clarification From the Agency:This position is open to:
• Current Employees of the Mission
For USEFM – FP grade is FP 07. Actual FP salary authorized by Washington D.C.Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentMarketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Summary:
The U.S. Mission in South Africa is seeking eligible and qualified applicants for the Refugee Travel and Program Assistant in the Population, Refugees and Migration (PRM) office.Supervisory Position:NoRelocation Expenses Reimbursed:NoTravel Required:Occasional Travel
Duties may need to be performed at various locations, within and outside typical work hours.
Duties
Position supports the Cape Town (Population, Refugees, and Migration) PRM Team Lead to implement the U.S. Refugee Admissions Program (USRAP) and PRM activities in the Cape Town consular district. Leads and coordinates with PRM implementers and their contracted staff all tasks necessary to implement refugee pre-departure orientation, travel packet document management, and airport-based travel support for refugees approved for admission to the United States under the USRAP; backs up other PRM team members as needed to support USRAP implementation and PRM’s activities in the Cape Provinces.
Program Support (Refugee Travel and Flight Departures)
– Prepare and support refugees to travel to the United States for resettlement.
– Coordinate with the PRM team at post, PRM’s implementer Church World Service (CWS), and CWS sub-contractors for pre-departure orientation, travel packet document management, and airport-based travel support for refugees approved for admission to the United States under the U.S. Refugee Admissions Program (USRAP)
– Oversee pre-departure orientation the day of departure. Brief refugee travelers on allowable and prohibited items inside luggage, plastic wrapping of baggage, airline weight limitations, contents of travel packets, movement within the airport, securing luggage and overall expectations for travel day.
– Serve as the primary point of contact on the ground with USRAP implementers and transportation providers.
– Oversee logistics with CWS and sub-contractors to include pick-up and delivery of passengers enroute to the airport and/or occasionally hotels due to flight delays, cancellations or other reasons beyond the control of passengers.
– Ensure passengers are accompanied to the airport during departure days, sub-contractors ride along in the bus, guide them through the airport terminal and to ticket counters specific to their airline, confirm passengers receive boarding pass and go through security.
– Fill any gaps as needed during applicant pre-departure, transportation to the airport, or at airport terminal when sub-contractors are unable to cover the functions due to staff shortages, excessive volume of applicants, etc.
Program Support (Travel Packets/Document Management)
-Prepare and provide refugees traveling for resettlement to the United States with all briefings and USG-provided documentation required to do so.
-Access, download and print Global Boarding Letters, Promissory Letters, and Resettlement Agency information sheets.
-Organize travel packets in advance of departure date and as soon as the PRM implementer provides the documentation for travelers.
-Serve as the primary point of contact with the PRM implementer who provides documentation, troubleshoot discrepancies, address errors, and make corrections in the information received as needed.
-Protect refugee and USRAP applicant sensitive personally identifiable information, including in their secure travel packets, at all times.
-Maintain sufficient stock of supplies on hand to support refugee travel needs, including for making travel packets; includes submitting procurement requests in Ariba for supervisor and management section approval for items such as envelopes, paper, toner, lanyards, tape, and other items as necessary.
Administrative Support
-Serve as primary back-up to the 02 FSO PRM Cape Town Team Lead to assist with refugee processing in Cape Town, including coordinating with the USCIS team on the ground, checking applicants in and out of USCIS interviews, delivering morning announcements to applicants, and representing PRM in meetings with other Consulate sections and leadership.
-Serve as back-up travel arranger for PRM staff in Cape Town.
-Submit myServices requests for Cape Town staff support needs such as IT, GSO, etc.
-Serve as backup for procuring other PRM supply and procurement needs through myServices and Ariba.
-Serve as backup for MotorPool and VAR requests for PRM staff and visitors.
-Support post duty officer program including covering duty officer rotation.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
- Public Trust security clearance.
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time 12 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
[HR ADD FROM SECTION OF DS-298 PD FORM. IF USING THE JF-298 PD FORM, ADD FROM EDUCATION SECTION.]
[HR IF SUBSTITUTING EXPERIENCE FOR EDUCAITON OR USING AN EDUCATIONAL FLEXIBLITY, FOLLOW GUIDANCE IN THE RECRUITMENT POLICY AIDS.]
Please address this factor in your ERA application under Education.Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.Qualifications:
Experience:
At least two years of progressively responsible experience in administration, logistics, customer service, travel coordination, NGO/humanitarian work is required.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English – Fluent; speaking/reading/wrtiting, may include the ability to translate (this may be tested)
Please address this language requirement in your ERA application.
Job Knowledge:
•Basic understanding of the host country environment, including how government offices, airports, transport companies, and service providers operate.
• Familiarity with organizing group travel or events, including coordination with multiple stakeholders (e.g., transport companies, hotels, NGOs, schools, or businesses).
• Basic knowledge of standard office practices such as filing, record-keeping, and handling confidential information.
• General awareness of the importance of protecting personal information and securely managing documents that contain names, ID numbers, or travel details.
• Familiarity with using computers and standard office software (e.g., email, word processing, spreadsheets, printers) to prepare and organize documents.
• Ability to understand and follow written procedures and checklists, and to learn new systems and processes quickly, even without previous U.S. government or PRM experience.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
• Strong organizational and logistical skills, with the ability to coordinate complex travel and event arrangements.
• Effective communication skills, including the ability to brief and orient individuals from diverse backgrounds.
• Ability to work collaboratively with partners, vendors, and stakeholders.
• Attention to detail and ability to manage sensitive documents and information securely.
• Flexibility and problem-solving skills, especially in dynamic or high-pressure environments.
• Basic computer literacy and ability to learn new systems and processes.
• Demonstrated ability to represent an organization professionally.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Benefits and Other Info
Benefits:Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
- Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
- Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
- Current employees serving a probationary period are not eligible.
- Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
How to Apply
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
For a copy of the complete position description, please contact the HR Office.
To request a reasonable accommodation, please contact the HR Office.
Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
- Residency Permit (if applicable)
- Work Permit (if applicable)
- University Degree (if applicable)
- University Transcript (if applicable)
- Language Scores (if applicable)
- Driver’s License (if applicable)
- Certificate (if applicable)
- Professional License (if applicable)
- Resume/CV (if applicable)
In addition, Eligible Family Member (EFM) Applicants must submit:
- Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
Next Steps:
The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.
Thank you for your application and your interest in working with us.
Click here to apply
Refugee Travel and Program Lead
Announcement Number:
Pretoria-2026-048
Hiring Agency:
Embassy Pretoria
Position Title:
Refugee Travel and Program Lead – Employees of Mission-All/or USEFMs EFMs or MOHs
Open Period:
07/01/2026 – 07/16/2026
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+2
Series/Grade:
LE – 1550 7
Salary:
ZAR R346,281 – ZAR R484,771 /Per Year
Work Schedule:
Full-time – Full time, 40 hours per week
Promotion Potential:
LE-7
Duty Location(s):1 Vacancy in
Pretoria, SFTelework Eligible:NoFor More Info: Nicole du Preez
012-431-4000
Pretoria_HRRecruitment@state.gov
Overview
Hiring Path:• Custom Announcement (not open to the public)
Who May Apply/Clarification From the Agency:This position is open to:
• Current Employees of the Mission
For USEFM – FP grade is 07. Actual FP salary authorized by Washington D.C.Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentAppointment Type Details:Indefinite subject to successful completion of probationary periodMarketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Summary:
The U.S. Mission in South Africa is seeking eligible and qualified applicants for the Refugee Travel and Program Lead position in the Population, Refugees, and Migration (PRM) office.Supervisory Position:NoRelocation Expenses Reimbursed:NoTravel Required:Occasional Travel
Duties may need to be performed at various locations, within and outside typical work hours.
Duties
This position supports the Population, Refugees, and Migration (PRM) Team in Pretoria and Johannesburg in implementing the U.S. Refugee Admissions Program (USRAP) and other PRM activities, with a focus on facilitating refugee travel for resettlement. The incumbent leads and coordinates with PRM implementers and their contracted staff on all tasks required to carry out refugee pre-departure orientation, travel packet document management, and airport-based travel support for refugees approved for admission to the United States under USRAP. This position requires frequent airport runs, typically multiple times per week. As some refugee flights depart at night, the incumbent must be available to work outside regular business hours, including evenings. The incumbent also backs up other PRM team members as needed to support USRAP implementation and PRM activities in Pretoria and Johannesburg. Duties may be performed at various locations and outside typical work hours. Other duties as assigned.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
- Public Trust security clearance.
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time 12 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
Two years of college studies is required.
Please address this factor in your ERA application under Education.Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.Qualifications:
Experience:
At least two years of progressively responsible experience in administration, logistics, customer service, travel coordination, education, or NGO/humanitarian work is required.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English – Fluent; speaking/reading/writing, may include the ability to translate. (this may be tested)
Please address this language requirement in your ERA application.
Job Knowledge:
- Basic understanding of the host country environment, including how government offices, airports, transport companies, and service providers operate.
- Familiarity with organizing group travel or events, including coordination with multiple stakeholders (e.g., members of the public, transport companies, hotels, NGOs, schools, or businesses) to achieve an objective.
- Basic knowledge of standard office practices such as filing, recordkeeping, and handling sensitive information.
- General awareness of the importance of protecting personal information and securely managing documents that contain names, ID numbers, or travel details.
- Familiarity with using computers and standard office software (e.g., email, word processing, spreadsheets, printers) to prepare and organize documents.
- Ability to understand and follow written procedures and checklists, and to learn or design new systems and processes quickly, even without previous U.S. government experience.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
- Strong organizational and logistical skills, with the ability to coordinate complex travel and event arrangements.
- Effective communication skills, including the ability to brief and orient individuals from diverse backgrounds.
- Ability to work collaboratively with partners, vendors, and stakeholders.
- Attention to detail and ability to manage sensitive documents and information securely.
- Flexibility and problem-solving skills, especially in dynamic or high-pressure environments.
- Basic computer literacy and ability to learn new systems and processes.
- Strong diplomatic skills to advance goals and address unexpected challenges while preserving relationships and goodwill.
- Comfort engaging public audiences/groups, especially in a service-providing context
- Demonstrated ability to represent an organization professionally.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Benefits and Other Info
Benefits:Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
- Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
- Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
- Current employees serving a probationary period are not eligible.
- Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
How to Apply
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
For a copy of the complete position description, please contact the HR Office.
To request a reasonable accommodation, please contact the HR Office.
Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
- Residency Permit (if applicable)
- Work Permit (if applicable)
- University Degree (if applicable)
- University Transcript (if applicable)
- Language Scores (if applicable)
- Driver’s License (if applicable)
- Certificate (if applicable)
- Professional License (if applicable)
- Resume/CV (if applicable)
In addition, Eligible Family Member (EFM) Applicants must submit:
- Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
Next Steps:
The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.
Thank you for your application and your interest in working with us.
Click here to apply
We wish you all the best with your applications
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