Manager: Enforcement Orders

Post: Manager: Enforcement Orders
Department: Adjudication
Reference: MNGRA/RTIA/2026
Level: 12
Salary: R 1,101,468 per annum (CTC)
Term: Permanent

Minimum Educational Requirements: *National Diploma (NQF 6) in Road Traffic Management or
Operations Management or Quality related field, Administration field or Equivalent qualification. A relevant
Degree (NQF 7) will be an added advantage.

Minimum Knowledge & Experience Requirements: A total of 5 years relevant working experience, 3 of which must be at a junior management level or in a position of equivalent level to that of an Enforcement Orders Officer or Representations Officer · Extensive knowledge of the AARTO Act, National Road Traffic
Act and any other legislation and regulations impacting on road traffic ·* Having practiced as a quality
assurance officer in a service oriented environment or traffic officer, enforcement orders officer,
representations officer, magistrate, prosecutor or police officer or admin officer in a traffic law administration
environment will be an added advantage ·* Must be in possession of at least a code B valid driving licence
free of endorsements · Understanding and application of administrative law · Extensive knowledge of quality
management · *Knowledge of quality management including Total Quality Management (TQM) concepts and
tools as well as their application in a service based environment · *Ability to reconcile the operation’s and the
client’s view of quality ·* Ability to diagnose quality problems through quality gaps ·* Knowledge of the quality
management perspective of steps to achieving conformance to specification · Knowledge of ISO 9000 and ISO 9001 quality standards.· Extensive knowledge of the AARTO Act, National Road Traffic Act, Criminal
Procedures Act, National Land Transport Act, Promotion of Administrative Justice Act, Promotion of Access
to Information Act and other Regulations applicable to traffic and transport management ·

Required Competencies: Computer literacy (MS Word, Excel, PowerPoint, etc.).Ability to apply one’s
mind fairly and objectively and uphold justice in the adjudication of cases and demonstrate the good values
of the Agency.*Required to provide valid reasons for all cases adjudicated.

Duties: Achievement and management of the Unit’s operational plans.*Contribute to the development
of RTIA operational plans. *Develop and implement the section’s operational plans.* Ensure the
implementation and compliance to reporting templates and frameworks .* Ensure monthly reporting .*
Develop procedures for the section .* Handle audit queries and ensure the availability of information for audit
purposes.

Manage the processing of applications for revocation of enforcement orders: *Manage development
and implementation of standard operating procedures for the section . *Manage the revocation of
enforcement orders function · *Manage the application of quality management concepts and tools within the
revocation of enforcement orders environment · *Ensure timeous processing and administration of · Standard
Operating Procedures in place · Policies and procedures implemented · *Level of compliance in the unit ·
Feedback from the infringers · *Availability to statistics · Timeous submission of reports · Acknowledgement letters distributed.revocation of enforcement orders ·* Manage the timeous and courteous attendance and
finalization of enquiries from the public ·* Manage compliance to the legal framework as prescribed · Manage
the application of law facts by the Officer ·* Manage the inspections in loco where necessary and as
prescribed · Manage the compilation of monthly statistics, and other ad hoc reports as and when a request is made · Manage that infringers are notified about the outcome of applications for revocation of enforcement
order ·* Manage that Revocations Officers interrogate the NCR to confirm facts or matters. * Manage
performance of Quality Assurance Officers and Revocations Officers.

People management: *RTIA’s performance management in the section · Induct and orientate direct reports
Provide capacity building, through training, coaching and development of direct reports · *Vacancy rate in the
section · Performance reviews conducted · % of staff inducted · Staff competency levels in section.*· Ensure
that employees have clear work expectations and goals. *Ensure attendance of staff · Manage the discipline
of employees in the section.

Ensure the optimization of the Unit: Keep up to date with new developments and changes in own field and within RTIA · Share new information and best practice trends with colleagues ·* Proactively introduce
improvement opportunities in line with best practice to optimise business success · Partner with management to optimise productivity and team work effectiveness · Maintain ownership for own work,
performance management and development ·* Maintain open and honest communication ·* Engage in
problem solving and continuous improvement processes to optimise output of the area ·* Represent RTIA
professionally when necessary with external and internal stakeholders.

Enquiries: Ms Allison Shingange – (087) 287 7993
Sibusiso Ncube – 011 763 1103

Correspondence will only be with shortlisted candidates. If you do not hear from the Agency in three (3)
months from the date of closure, please consider your application as unsuccessful. Recommended
candidates will be subjected to the Agency’s mandatory background checks, security clearance and
qualification verification processes

To apply please submit a letter of application, recent curriculum vitae as well as certified copies of
qualifications and identity document. Applications must be addressed to: xbtrvk@apply.simplify.hr

Please note that late applications and those without all the relevant supporting documents as
prescribed above will not be considered.

The RTIA is an Equal Opportunity Employer and is seeking to balance the employment equity profile
therefore the youth, Women and People living with disabilities are encouraged to apply.

Internal candidates who meet the requirements are encouraged to apply.

Closing Date: 03 August 2026

We wish you all the best with your applications