Absa Jobs – 19 August 2026

To apply, click on the link at the end of the posts and all the best with your applications

Actuarial Manager: Absa Financial Services

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryLeverage your actuarial skills to support the submission of the Absa Financial Services Insurance Groups’ SAM return and ORSA, as well as other actuarial processes to deliver sound management of business performance and financial risk. This role involves developing and maintaining models for risk appetite, capital management and regulatory reporting.
Responsible for the delivery and oversight of AFS Group actuarial valuation and capital management processes, ensuring compliance with regulatory requirements under the Solvency Assessment and Management (SAM) framework, Insurance Act, and Prudential Standard. The role includes capital management, solvency monitoring, ORSA processes, strategic business initiatives, financial risk management, and supporting executive decision-making through insightful actuarial analysis and reporting.

Job Description

SAM – Lead the actuarial production and governance of Group solvency reporting, ensuring compliance with applicable regulatory requirements and internal risk management frameworks.

• Own the end-to-end SAM reporting process for the insurance group.
• Calculate and review: Solvency Capital Requirement (SCR), Eligible Own Funds, and Intragroup transaction adjustments
• Prepare and review Quantitative Reporting Templates (QRTs) and supporting narrative disclosures.
• Perform actuarial analyses supporting regulatory applications submitted under the Insurance Act.
• Assess solvency and liquidity implications of dividend proposals and capital management actions.
• Evaluate capital impacts of strategic initiatives and business decisions.
• Drive capital efficiency and optimisation initiatives across the insurance group.
• Ensure consistent interpretation and application of Prudential Standards across legal entities.
• Support internal and external audit engagements, as well as reviews by the Head of Actuarial Function (HAF).

ORSA – Lead the development, production and continuous enhancement of the Group Own Risk and Solvency Assessment (ORSA) framework.

• Produce annual and ad hoc ORSA calculations and actuarial analyses.
• Conduct solvency forecasting and stress-testing exercises.
• Develop and maintain risk appetite metrics and limits.
• Develop and maintain the Contingent Funding Plan.
• Support strategic planning through forward-looking capital management analysis.
• Maintain and enhance capital planning, projection and risk modelling tools.
• Provide actuarial input into ORSA reports for management, Board and regulatory stakeholders.

Strategic Initiatives

• Lead the actuarial valuation and reserving processes for a strategic insurance entity, ensuring reserves are calculated using appropriate methodologies, assumptions and governance standards.
• Oversee the preparation and submission of all actuarial and regulatory returns required by the Prudential Authority and other regulatory stakeholders.
• Monitor solvency, capital coverage and liquidity positions, as well as provide recommendations to management where required.
• Support internal and external audit engagements, as well as reviews by the Head of Actuarial Function (HAF).
• Coordinate actuarial inputs into annual business planning, forecasting and strategic initiatives.
• Prepare and present actuarial analysis and reserving results to management committees, Boards and other governance forums.

AFS Investments & ALM Committee

• Provide support to the AFS investment & ALM Committee, including the assessment of investment strategy, asset allocation and investment mandate changes.
• Support the preparation of reporting by monitoring investment-related risk exposures, risk appetite metrics, liquidity positions and asset-liability matching outcomes

Other responsibilities

• Communication of valuation results to key stakeholders
• Production of monthly management information
• Coordinate inputs from Finance, Risk, Investments and Business Units to ensure timely delivery of regulatory and financial reporting requirements.
• Build strong relationships with internal and external stakeholders.
• Maintain effective actuarial controls across valuation and capital management processes.
• Monitor compliance with governance standards and control frameworks.
• Review and improve actuarial methodologies, assumptions and processes.
• Ensure appropriate documentation of models, methodologies and reporting processes.
• Drive continuous improvement initiatives to enhance efficiency and automation.

People Leadership

• Manage and develop a team of actuarial professionals.
• Set priorities, allocate work and monitor delivery against deadlines.
• Provide technical guidance and quality assurance of actuarial work.
• Foster a culture of accountability, continuous improvement and professional development.
• Coordinate cross-functional teams to deliver strategic business outputs within strict reporting timelines.

Skills and Competencies

Technical Skills

• Advanced knowledge of:
  • Solvency Assessment and Management (SAM)
  • Insurance Act and Prudential Standards
  • Capital management and optimisation
  • ORSA frameworks and methodologies
  • Solvency projections and stress testing
  • Insurance risk modelling
• Advanced spreadsheet modelling and financial analysis.
• Strong actuarial valuation and reporting expertise.

Leadership and Behavioural Competencies

• Strategic thinking and commercial acumen.
• Strong analytical and problem-solving capability.
• Excellent stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to communicate complex technical concepts effectively.
• Strong project management and coordination skills.
• Attention to detail and commitment to governance.
• Excellent time management skills with the ability to prioritise deliverables.

Minimum Requirements

Qualifications:

• Fellow (FASSA or equivalent) or Nearly Qualified Actuary with good exam progression towards qualifying as a FASSA.
• Relevant actuarial, mathematics, statistics or quantitative degree (Honours degree would be advantageous).

Experience:

• At least 5 years of actuarial work experience (preferably in the insurance industry).
• Significant experience in insurance actuarial valuations and capital management.
• Proven experience managing actuarial teams and cross-functional stakeholders.
• Experience engaging with regulators, auditors, HAF and senior management stakeholders.

EducationBachelor’s Degree: Actuarial Science (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Portfolio Manager- Credit Card

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryTo manage and grow the Credit Card portfolio by driving acquisition, activation, spend, profitability, customer engagement, and portfolio quality while ensuring compliance all in country regulatory regulations, Absa policies, and card scheme requirements (Visa/Mastercard). The role is accountable for the end-to-end performance of the credit card business, including product management, portfolio analytics, risk oversight, and commercial execution.

Job Description

Business Growth (35%)

• Develop and implement portfolio growth strategies to expand credit card acquisition, increase card usage, and enhance portfolio profitability.
• Drive the achievement of credit card revenue targets through optimization of interchange income, interest earnings, annual fees, and other card-related revenue streams.
• Develop and implement strategic initiatives to drive sustainable growth of the credit card portfolio, aligned with the bank’s retail banking objectives.
• Lead customer acquisition, card activation, and usage campaigns to expand the active cardholder base.
• Drive growth in card spend, revolving balances, and customer engagement while delivering exceptional customer experience and service excellence.
• Monitor portfolio profitability, return on assets, and overall portfolio performance to ensure sustainable growth and value creation
• Develop and maintain strategic partnerships with cross functional units, as well as Direct Sales teams, to accelerate credit card sales, activation, and utilization.

Product Management (20%)

• Oversee the end-to-end lifecycle management of credit card products in collaboration with the Card Customer Lifecycle Management (CLM) team.
• Coordinate product launches, enhancements, pricing reviews, and portfolio refresh initiatives to maintain market competitiveness
• Conduct regular competitor benchmarking and market analysis to ensure the bank’s card offerings remain industry-leading
• Identify market opportunities and customer needs to enhance existing products and develop innovative card propositions
• Support the development and growth of premium, rewards, affinity, co-branded, and partnership card programs.

Customer Excellence (20%)

• Champion customer-centric portfolio strategies by continuously enhancing the credit card customer journey across acquisition, onboarding, activation, usage, and retention stages.
• Drive customer satisfaction and loyalty initiatives through the development of value propositions, rewards programs, and personalized card offerings that meet evolving customer needs.
• Monitor and improve customer experience metrics, including Net Promoter Score (NPS), complaint resolution turnaround times, card activation rates, and customer retention levels.
• Collaborate with customer service, digital banking, and operations teams to resolve customer pain points, streamline processes, and deliver seamless cardholder experiences across all channels.
• Support the development and growth of premium, rewards, affinity and co-branded and partnership card programs.
• Leverage customer insights, feedback, and transaction data to identify service improvement opportunities, enhance engagement, and strengthen long-term relationships with cardholders.

Operational Efficiency (15%)

• Ensure full compliance of the card portfolio with all in country regulatory requirements, Visa and Mastercard scheme rules, AML/KYC requirements, consumer protection standards, and the Bank’s internal policies, procedures, and control frameworks.
• Maintain robust operational, financial, and risk controls across all card portfolio processes, ensuring the integrity, security, and efficiency of card operations.
• Proactively identify, assess, and mitigate operational, regulatory, and fraud-related risks affecting the card portfolio.
• Coordinate internal and external audits related to card products and services, ensuring timely resolution and closure of audit findings and compliance gaps.
• Monitor changes in regulatory and card scheme requirements and implement necessary process enhancements to ensure continued compliance and operational excellence.

Stakeholder Management (10%)

• Build strong relationships with internal stakeholders including Retail Banking, Business Banking, Corporate Banking, Digital Banking, Operations, Risk, Compliance, and Finance teams to support portfolio objectives.
• Collaborate with sales channels to drive card acquisition, activation, and portfolio growth.
• Engage with external partners such as Visa, Mastercard, merchants, fintech’s, and service providers to enhance card offerings and customer value.
• Provide regular portfolio insights and strategic recommendations to senior management to support business growth and informed decision-making.

Any other duties that maybe assigned to you from time to time by the Bank.

Preferred Education

• Bachelor’s degree in business administration, Economic, Statistic, Marketing or any other related field

Preferred Experience

• 5 years’ experience in the Financial Services sector which must include proven experience.
• Strong analytical and data interpretation skills
• Experience in a front-line banking sales/marketing/service environment

Knowledge and Skills

Knowledge

• Understands and can execute delivery of Personal Banking (70%) and Business Banking (30%)
• Understanding of market management and market segmentation
• Knowledge of distribution channels
• Knowledge of branch transaction processes
• An understanding of business and financial management principles and practices

Skills

• Excellent interpersonal skills
• Good communication skills
• Decision making skills
• People management skills
• Conflict resolution skills
• Change management skills
• Negotiation skills
• Stakeholder management

EducationNational Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

Click here to apply

Specialist: Business Intelligence Team Lead Data Services – Data Insights & Intelligence (MI/BI)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryMinimum 7+ years of experience in Data Analytics, Business Intelligence, Management Information, or related disciplines. Proven experience in developing dashboards, reports, and data visualization solutions. Experience working with large datasets and translating data into business insights. Exposure to data warehousing and ETL processes. Specialist: Data Insights & Intelligence (MI/BI) is responsible for transforming data into meaningful insights that support strategic and operational decision-making across the business. The role focuses on developing, managing, and optimizing Management Information (MI) and Business Intelligence (BI) solutions, ensuring accurate reporting, advanced analytics, and actionable recommendations that drive business performance.

Job Description

Data Management & Business Intelligence

• Design, develop, and maintain MI and BI dashboards, reports, and scorecards.
• Translate business requirements into insightful reporting and analytical solutions.
• Manage data extraction, transformation, and loading (ETL) processes to ensure data integrity and accuracy.
• Monitor data quality and implement continuous improvement initiatives.

Insights & Analytics

• Analyze large and complex datasets to identify trends, patterns, and opportunities.
• Produce actionable insights that support business strategy and operational excellence.
• Deliver timely and accurate management reports and performance metrics.
• Conduct ad hoc analyses to support business initiatives and decision-making.

Stakeholder Engagement

• Collaborate with cross-functional teams to understand reporting and analytics requirements.
• Present findings and recommendations to stakeholders in a clear and compelling manner.
• Act as a trusted advisor on data-driven decision-making and performance management.

Governance & Compliance

• Ensure compliance with data governance standards, policies, and regulatory requirements.
• Establish and maintain reporting standards and best practices.
• Support audit and data validation activities where required.

Continuous Improvement

• Drive innovation through the adoption of emerging analytics and reporting technologies.
• Recommend process enhancements to improve reporting efficiency and effectiveness.
• Identify opportunities for automation and self-service reporting.

Qualifications

• Bachelor’s Degree in Data Science, Statistics, Mathematics, Computer Science, Information Systems, Business Analytics, or a related field.
• Relevant certifications in Business Intelligence, Data Analytics, Power BI, SQL, or related technologies will be advantageous.

Experience

• Minimum 7+ years of experience in Data Analytics, Business Intelligence, Management Information, or related disciplines.
• Proven experience in developing dashboards, reports, and data visualization solutions.
• Experience working with large datasets and translating data into business insights.
• Exposure to data warehousing and ETL processes.

Technical Skills

• Advanced SQL skills.
• Strong experience with Power BI, Tableau, Qlik, or similar BI tools.
• Knowledge of data modelling and database management.
• Proficiency in Microsoft Excel and Power Platform.
• Experience with Python, R, Azure Data Services, or cloud analytics platforms is advantageous.

Competencies

• Analytical and critical thinking.
• Strong problem-solving skills.
• Excellent communication and presentation skills.
• Stakeholder management and collaboration.
• Attention to detail and commitment to accuracy.
• Planning, organizing, and prioritization skills.
• Commercial and business acumen.

Key Deliverables

• Accurate and timely MI reporting.
• Actionable business insights and recommendations.
• High-quality dashboards and visualizations.
• Improved data quality and reporting efficiency.
• Enhanced decision-making through data-driven intelligence.

EducationBachelor`s Degrees and Advanced Diplomas: BMI – Business Management and Informatics

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Senior Equity Research Analyst : Insurance

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWe are seeking an experienced Equity Research Analyst to cover the South African insurance sector. This role is suited to a commercially minded research professional with strong financial modelling capability, deep sector insight, and the ability to translate complex analysis into clear investment recommendations for institutional clients.
The successful candidate will be responsible for building and maintaining valuation models, producing high-quality research reports, analysing market and regulatory developments, and presenting investment views to fund managers and internal stakeholders.
This is an excellent opportunity for a high-performing analyst to build visibility in the listed insurance sector and contribute directly to differentiated investment insights for institutional clients.
Key requirements: Minimum of 5 years’ experience in equity research, investment banking, actuarial valuations, or financial services analysis. Strong financial modelling skills, knowledge of IFRS 17 and SAM and excellent written and verbal communication capability. A relevant finance, actuarial science, economics or accounting degree is required (CFA preferred). Deep Insurance sector knowledge is critical.

Job Description

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Specialist: Customer Value Proposition – Development & Execution

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTranslate customer insight, segment strategy and market opportunities into differentiated, commercially viable and executable Customer Value Propositions (CVP)
The role manages the CVP lifecycle from opportunity identification and proposition design through business-case development, prioritisation, implementation readiness, go-to-market activation and performance optimisation.
Working across Product, Pricing, Marketing, Rewards, Channels, Technology, Data, Operations, Finance, Risk, Legal and external partners, the Specialist converts strategy into prioritised roadmaps, measurable customer outcomes and sustainable commercial value.

Job Description

Role Success Statement

Success means CVP strategies do not remain conceptual. The Specialist combines proposition strategy, customer advocacy, commercial analysis and delivery integration to convert insight and market opportunity into differentiated propositions, credible investment choices, prioritised requirements, executable roadmaps and measurable customer and commercial outcomes.

Qualifications & Experience

• Bachelor degree in Business, Commerce, Marketing, Economics, Finance, Strategy, Innovation, Product Management or related discipline; postgraduate qualification advantageous.
• Approximately 6-10 years relevant experience in CVP development, segment or product management, customer experience, commercial strategy, innovation or consulting.
• Experience moving propositions from insight or concept into approved roadmaps, implementation, launch or optimisation.
• Experience developing business cases, commercial models, customer journeys and execution roadmaps in a complex, preferably regulated, environment.

Core Competencies

• CVP and proposition strategy; customer-centred and lifecycle design; commercial acumen and business-case development.
• Execution discipline, prioritisation, programme governance and dependency management.
• Analytical judgement, customer insight interpretation and evidence-led decision-making.
• Senior stakeholder influence, cross-functional leadership and executive communication.
• Innovation balanced with regulatory, operational and customer-protection requirements.

Indicative Performance Measures

• Quality and timeliness of CVP strategies, proposition designs, business cases and decision artefacts.
• Progression of propositions from concept to approved roadmap, MVP, launch and optimisation.
• Improved onboarding, activation, engagement and customer experience, with reduced friction.
• Growth in acquisition, funded relationships, product attachment, revenue, deposits, retention and CLV; reduction in cost-to-serve.
• Effectiveness of collaboration, governance, dependency resolution and stakeholder confidence.

Key Deliverables

• CVP strategies, proposition canvases, customer value maps and segment opportunity assessments.
• Research briefs, insight synthesis, business cases, commercial models and investment scenarios.
• Customer journeys, service-model requirements, modular proposition architectures and prioritised roadmaps.
• Go-to-market plans, technology and marketing-technology briefs, partner assessments and executive pre-reads.
• Dashboards, performance reports, benefits-realisation and optimisation plans.

CVP Strategy & Proposition Development

• Develop segment and micro-segment CVP strategies grounded in customer needs, jobs-to-be-done, pain points and moments that matter.
• Design integrated propositions across product, pricing, rewards, benefits, customer journeys, servicing, distribution, communications and partnerships.
• Define the customer promise, target audience, differentiation, value exchange and commercial rationale, while maintaining CVP integrity across the lifecycle.

Customer Insight & Market Intelligence

• Develop research briefs and learning agendas; coordinate segmentation, personas, JTBD, willingness-to-pay, journey analysis and competitor benchmarking.
• Translate qualitative and quantitative evidence into proposition requirements, strategic recommendations and prioritised opportunities.
• Monitor emerging customer behaviours, market shifts, competitor activity and new value pools.

Commercial & Business-Case Development

• Build commercial models covering acquisition, activation, usage, pricing, product attachment, deposits, partner income, cost-to-serve, retention and customer lifetime value.
• Partner with Finance and Pricing to develop forecasts and MVP, accelerated and full-investment scenarios.
• Define expected benefits, funding requirements and cost-allocation approaches; support benefits realisation.

Execution Planning & Cross-Functional Delivery

• Translate strategy into a prioritised book of work and Now / Next / Later roadmap across proposition, process, marketing technology, data, technology and partners.
• Distinguish tactical opportunities and configuration or rule changes from initiatives requiring material technology investment.
• Coordinate cross-functional delivery and maintain RAID, dependencies, decision logs, change control and executive reporting.
• Prepare decision papers and facilitate design workshops and governance gates.

Customer Journey, Service Model & Commercialisation

• Define end-to-end journeys across onboarding, activation, engagement, servicing, progression, complaints and retention.
• Shape service requirements across app, chat, contact centre, branch, external sales and partner channels, incorporating privacy, consent and customer protection.
• Partner with Marketing, Brand, CRM and Distribution on positioning, campaigns, activation journeys, sales enablement and customer education.
• Support pilots, launches and phased rollouts, aligning proposition readiness with operational capacity.

Lifecycle Engagement, Partnerships & Optimisation

• Define lifecycle triggers, moments that matter, next-best-actions and retention interventions.
• Use savings, education, rewards, protection and progression mechanics to build repeat usage and relationship depth.
• Identify and assess ecosystem partners across lifestyle, connectivity, education, insurance, investment and value-added services.

Performance Measurement

• Define CVP scorecards, common data definitions, dashboards and reporting routines with Data and Analytics.
• Track acquisition, onboarding conversion, funded and active customers, engagement, product attachment, revenue, cost-to-serve, retention, customer experience and CLV.
• Produce insight-led recommendations and coordinate remediation where performance is below expectation.

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Specialist: Marketing

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo provide specialist advice and support in area of specialisation providing marketing material that informs clients of business & service offerings.

Job Description

Marketing Strategy: Execute AVAF Strategic Partnership marketing strategies to drive consideration and business outcomes. Develop marketing plans with strategic partners with a clear focus to meeting market share and partner growth objectives. Execute 360 integrated marketing and sponsorship campaigns that change consumer perception, improve consideration and drive business outcomes.

EducationBachelor`s Degrees and Advanced Diplomas: Marketing (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Complaints Officer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryTo deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures .

Job Description

Business Support- 50%

Outputs:

• To capture, manage & track resolution of complaints to the best of their/the bank’s ability within target response timescales
• Resolve & Respond to all customer queries/complaints logged at the branch and other channels within 48 hours .
• Identify systems and processes that create barriers to serving customers and recommend or improve/eliminate them to create value for customers
• Represent a central point of reference, best practice and ownership in the business for complaints.
• Regularly commission and supply reports to inform the Business on Top 3 prevalent complaints in the branch.
• Follow up any actions arising from the review of such data
• Ensure all data/letters are appropriately filed.
• Be available to support in any other duties within the branch as assigned by the line manager.

Service Improvement-20%

Outputs:

• Ensure that service levels are maintained and adhered to through timely resolution of queries/Complaints.
• Ensure data integrity is maintained.
• Handle escalated customer queries/issues/complaints.
• Liaise with business units through care calls to ensure customer service standards are adhered to and improved on.
• Drive performance through initiatives and procedural changes that improve customer service at reasonable costs.

Developing Capability-20%

Outputs:

• Assist to Identify, recognize and reward staff for excellent customer service
• Identify training needs and recommend to the Training Analyst/Branch Manager the requirements to satisfy those needs

Risk Management-10%

Outputs:                              

• Ensure adherence to statutory, legal and group requirement e.g. GMS V5.
• Maintain a good risk profile with tight controls on SLAs

Responsible for the administration of an effective statistical information process relating to productivity and service levels.

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.

EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Click here to apply

Senior Specialist: Sponsorship and Events Marketing

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryDelivers differentiated, data-driven client experiences that deepen relationships, drive engagement, and generate measurable business impact. Positioned at the intersection of strategic marketing, digital innovation, and experiential design, the role leverages sponsorships and events as platforms for trust-building, lead generation, and revenue growth. By integrating marketing strategy with customer experience and digital engagement, the manager ensures every touchpoint reflects AVAFs value proposition and strengthens connections with Strategic Partnerships. Through personalised, insight-led experiences, the role reinforces the Absa and OEM brand positioning, fosters client advocacy, and unlocks cross-sell and referral opportunities. The manager applies data and technology to enhance relevance and performance, while demonstrating clear commercial impact through creative metrics.

Job Description

KEY FOCUS AREAS

• Lead the strategic design and execution of sponsorships and events that reflect the organisations and OEM partner brand and resonate with priority client segments.
• Deliver flawless project management across multiple initiatives, ensuring timelines, resources, and risks are expertly handled.
• Use data and audience insights to personalise experiences and optimise sponsorship and event effectiveness.
• Integrate digital platforms such as CRM, Cvent, and social media to amplify reach and extend engagement.
• Manage budgets with a focus on cost efficiency, value delivery, and measurable ROI.
• Develop creative frameworks to track and communicate impact, linking engagement to pipeline growth and client retention.
• Collaborate with internal stakeholders to align event objectives with business goals and market opportunities.
• Maintain strong relationships with strategic partner marketing teams, external vendors and partners to ensure seamless, high-quality delivery.
• Champion innovation in experiential design, using technology to elevate client experiences.

ACCOUNTABILITIES

Strategy Formulation and Execution

• Formulate sponsorship and event strategies that align with the organisations brand positioning, client engagement goals, and sector-specific business objectives.
• Translate strategic marketing plans into impactful client experiences, ensuring each event and sponsorship delivers measurable commercial value.
• Continuously refine execution through data insights, stakeholder feedback, and market trends to enhance relevance, performance, and strategic impact.
• Translate strategic objectives into operational plans with clear deliverables, timelines, and performance measures.
• Align team or practice area priorities with business goals, ensuring tactical execution supports broader strategic outcomes.
• Monitor progress, identify risks, and implement corrective actions to ensure delivery.

Customer Primacy

• Design personalised, insight-led experiences that reflect client needs, preferences, and expectations, ensuring every event and sponsorship deepens relationships and drives meaningful engagement.
• Embed customer-centric thinking into every touchpoint, using data and feedback to tailor experiences that resonate with institutional and corporate clients.
• Champion client advocacy through experiential marketing, positioning the organisations as a trusted partner by consistently delivering value and relevance.
• Use customer insights to inform service design and delivery improvements.
• Champion initiatives that enhance customer experience, satisfaction, and loyalty.
• Collaborate across teams to ensure consistent and differentiated customer journeys.

Sustainable Growth

• Design sponsorships and events that support long-term brand equity, deepen client relationships, and contribute to sustained business growth.
• Ensuring efficient use of resources and budget, delivering high-impact experiences that balance cost-effectiveness with strategic value.
• Leverage data and performance insights to continuously improve event effectiveness, drive client retention, and unlock cross-sell opportunities.
• Contribute to the development and execution of growth plans aligned with business unit priorities.
• Drive performance accountability within the team or practice area.
• Support investment decisions through analysis of operational impact and value creation.

Client-Driven Innovation and Change

• Design and deliver innovative sponsorships and events that respond to evolving client needs, market dynamics, and strategic priorities.
• Collaborate with stakeholders to co-create experiences that reflect client insights, foster engagement, and support transformation initiatives.
• Continuously integrate emerging technologies and creative formats to elevate client experiences and position the organisation as a forward-thinking partner.
• Identify opportunities for innovation and continuous improvement.
• Lead change initiatives, ensuring readiness, engagement, and adoption.
• Support the implementation of new technologies, processes, and practices.

Operational Effectiveness

• Ensuring seamless end-to-end execution of sponsorships and events through meticulous planning, resource allocation, and risk management.
• Maintain high standards of delivery and consistency, ensuring all experiences meet brand, compliance, and quality benchmarks.
• Continuously improve operational workflows, leveraging tools, templates, and vendor partnerships to enhance efficiency and scalability.
• Translate business priorities into operational plans with defined KPIs and scorecards.
• Optimise processes for efficiency, quality, and alignment with customer needs.
• Resolve operational issues and ensure continuity of delivery.

Digital Adoption

• Integrate digital tools and platforms such as CRM, Cvent, and marketing automation to enhance event reach, personalisation, and engagement.
• Leverage digital channels and content strategies to extend the lifecycle of sponsorships and events, driving sustained client interaction and visibility.
• Continuously explore emerging digital technologies to innovate experiential design and improve operational efficiency.
• Promote the use of digital tools and platforms to enhance service delivery and operational efficiency.
• Identify opportunities for automation and digitisation.
• Support digital transformation initiatives and ensure effective adoption.

Good Governance, Risk and Compliance

• Establish formal approval processes for event concepts, partner selection, and budget allocations.
• Vet sponsorship partners to ensure alignment with the organisation’s ethical standards, ESG commitments, and reputational risk thresholds.
• Document roles and responsibilities across internal stakeholders (GMCA, Marketing, Coverage, Legal) to ensure accountability and transparency.
• Implement governance, risk, and compliance frameworks within operational routines.
• Promote risk-aware decision-making and ensure adherence to regulatory requirements.
• Monitor and manage operational risks, ensuring timely resolution and reporting.

Data Monetisation

• Define value-driven use cases for data that align with business strategy and client needs, ensuring monetisation efforts are purposeful and measurable.
• Establish data ownership and governance to manage quality, access, and ethical use of data assets across the organisation.
• Develop scalable data products or services (e.g. insights, benchmarks, APIs) that can be commercialised while protecting client confidentiality and regulatory compliance.
• Use data and analytics to inform decisions, improve performance, and identify opportunities.
• Ensuring data quality and relevance for reporting, insights, and operational planning.
• Apply performance insights to drive continuous improvement and value creation.

Stakeholder Management

• Align stakeholders across functions (e.g. GMCA, Marketing, Coverage, Product) to ensure event objectives support broader business goals and client strategies.
• Maintain proactive communication through structured updates, feedback sessions, and clear reporting to keep all parties informed and engaged.
• Foster collaborative relationships by understanding stakeholder priorities and co-creating experiences that reflect both market opportunities and client needs.
• Build and maintain collaborative relationships with internal and external stakeholders.
• Align delivery with stakeholder expectations and business priorities.
• Communicate progress, risks, and outcomes effectively.

EducationBachelor’s Degree: Business, Commerce and Management Studies, Bachelor’s Degree: Marketing, Bachelor’s Degree: Tourism and Hospitality, Certificate FET (Private and Public): Digital Media, Certificate FET (Private and Public): Project Management

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Mergers & Acquisitions Integration Lead – Inorganic Growth Execution

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWe are looking for a VP-level M&A Integration Lead who can build and lead a central inorganic execution capability. The candidate must be able to translate deal strategy into executable plans, mobilise cross-functional teams, manage Day 1 readiness, control risks and dependencies, and build repeatable internal capability for future transactions. This is a senior execution and capability-building role, not a generic project management position.

Job Description

The candidate should demonstrate strong capability in:

Key Skills:

Senior stakeholder management and executive communication

• Ability to engage, influence and align senior stakeholders across Corporate Development, Legal, Finance, Risk, Compliance, Technology, Operations, Human Capital, Business and Country teams.
• Ability to simplify complex transaction, integration and execution matters into clear executive-level messages, decision points and escalation items.
• Strong ability to influence without direct authority and drive alignment across multiple senior functional owners.

M&A integration and execution planning

• Experience supporting integration planning from early deal assessment through mobilisation, Day 1 readiness, cutover and post-close stabilisation.
• Ability to translate deal objectives, SPA obligations, Conditions Precedent, regulatory dependencies and business outcomes into a practical execution plan.
• Ability to coordinate integration across people, process, data, systems, customer, operational, legal, regulatory and value workstreams.
• Strong understanding of Day 1 readiness, transitional services, cutover planning, stabilisation and handover to BAU.

Programme and governance leadership

• Strong programme discipline across planning, governance, RAID management, dependency tracking, milestone control, decision logs and executive reporting.
• Ability to establish clear governance forums, steering committee discipline, workstream cadence, escalation routes and one integrated view of delivery status.

Resource Mobilisation

• Ability to mobilise functional teams based on deal complexity, geography, risk and transaction type.
• Ability to coordinate cross-functional execution across Corporate Development, Legal, Technology, Data, Operations, Finance, Tax, Risk, Compliance, Financial Crime, Internal Audit, Human Capital, Property, Business and Country teams.

Financial services risk and regulatory awareness

• Ability to work with Legal, Risk, Compliance and Corporate Development to ensure SPA obligations, Conditions Precedent, regulatory approvals, control requirements and risk dependencies are visible and managed through the execution plan.

Technology and data integration literacy

• Ability to coordinate with Technology, Data and Architecture teams on system impacts, data migration, cyber, access, reporting, architecture decisions, testing and cutover dependencies.

Value tracking and benefits discipline

• Ability to track benefits, synergies, cost-to-achieve, value dependencies and handover of longer-term value ownership into the business.

Capability building

• Ability to develop repeatable playbooks, templates, governance routines, readiness dashboards, cutover tools, value tracking mechanisms and reusable execution IP.
• Senior experience in M&A integration, separation, acquisition execution, transformation, PMO / IMO leadership or complex programme delivery.
• Experience in financial services, banking, insurance or another regulated environment is strongly preferred.
• Proven ability to deliver complex cross-functional programmes involving business, technology, data, operations, finance, risk, compliance, legal and people workstreams.
• Experience managing Day 1 readiness, cutover planning, transitional services, post-close stabilisation and value tracking.
• Experience working with executive sponsors, steering committees and senior decision forums.
• Experience building repeatable delivery methods, playbooks, templates and execution governance.
• Experience working with external advisory / consulting partners while ensuring knowledge transfer and internal ownership.
• Relevant degree in Business, Finance, Commerce, Law, Technology, Engineering, Programme Management or related field.
• Postgraduate qualification or MBA advantageous.
• Programme / project management certification advantageous, e.g. PMP, PRINCE2, MSP, Agile / SAFe or equivalent.
• M&A, corporate finance, strategy, transformation, risk, technology or financial services certification advantageous.

Additional Job Description

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Absa Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Executive: Corporate Real Estate Strategy and Portfolio Management

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe Executive of Real Estate Portfolio Strategy & Investments is responsible for defining and driving the organisation’s long-term real estate portfolio strategy. This role ensures the portfolio is optimally aligned to business objectives through data-driven investment decisions, portfolio Optimisation, and market positioning. The role provides strategic direction on where, when, and why the organisation invests in real estate, balancing financial performance, operational needs, risk, and future growth.

Job Description

Key Outputs / Deliverables

• Enterprise-wide Real Estate Portfolio Strategy
• Portfolio Optimisation and footprint plans
• Investment business cases and decision papers
• Market entry/exit strategies
• Portfolio performance reports and dashboards
• Scenario models and long-range plans

Strategy & Growth

• Portfolio Strategy & Optimisation
• Develop and maintain a long-term real estate portfolio strategy aligned to enterprise objectives.
• Lead portfolio Optimisation and rightsizing initiatives, ensuring efficient space utilisation and cost effectiveness.
• Define portfolio frameworks (core vs flex, owned vs leased, location strategy).
• Conduct scenario modelling to support future-state portfolio design.

Investment Strategy and Decision-Making

• Establish and govern buy, hold, sell, and lease strategies.
• Evaluate and recommend real estate investment opportunities, including acquisitions, disposals, and lease structures.
• Lead capital allocation decisions across the portfolio.
• Ensure investment decisions align with financial return targets (e.g., ROI, IRR, NPV) and strategic priorities.

Market and Location Strategy

• Define market entry and exit strategies across geographies.
• Monitor macroeconomic, property market, and workplace trends to inform decisions.
• Identify optimal locations based on:

• Talent availability
• Cost structures
• Business growth priorities
• Regulatory and risk considerations

Lease and Transaction Strategy (Strategic Oversight)

• Set lease negotiation strategies and principles (delegated to transaction teams for execution).
• Provide strategic direction on lease structures (term, flexibility, risk positioning).
• Review and approve major transactions and commitments.

Portfolio Financial Performance

• Own and oversee portfolio-level financial performance.
• Establish financial benchmarks and KPIs for the real estate portfolio.
• Track and optimise:
• Occupancy costs

• Capital deployment
• Portfolio returns
• Partner with Finance on budgeting, forecasting, and long-term planning.

Governance and Decision Frameworks

• Establish governance processes for real estate investment decisions.
• Chair or contribute to investment committees.
• Ensure decisions are supported by robust business cases, analytics, and risk assessments.

Data, Analytics and Insights

• Leverage data and analytics to inform strategic decisions.
• Implement tools for:
• Portfolio modelling

• Scenario planning
• Performance tracking
• Translate complex data into actionable insights for executive stakeholders.

Stakeholder Engagement

• Partner with Group Executives, Managing Executives and Country Leadership to align real estate strategy with business needs.
• Act as a strategic advisor on workplace and portfolio implications.
• Influence enterprise decisions related to growth, restructuring, and transformation.
• Manage the relationships with Real Estate Partners e.g. Growthpoint, Redefine, Broll etc.

Leadership and Operating Model Alignment

• Lead a team of portfolio strategists and analysts (where applicable).
• Manage the outsourced service provider(s) relating to Real Estate Transactions and Strategy
• Define clear interfaces with:
• Transaction Management

• Facilities Management
• Project and/or Construction teams
• Engineering Management
• Ensure alignment across the Corporate Real Estate value chain.

Qualifications

• Appropriate Degree/Qualification Post-graduate degree in Real Estate, Finance, Economics, Construction or related field
• Post Graduate Degree (MBA advantageous e.g. MBAs)

Experience:

• 10+ years’ experience in Corporate Real Estate, Real Estate Investment, or Portfolio Strategy
• Proven track record in portfolio planning and investment decision-making
• Experience in large, multi-site or global portfolios preferred preferred

Skills

• Real estate portfolio strategy and Optimisation
• Investment analysis (NPV, IRR, discounted cash flow)
• Market analysis and site selection
• Lease structuring and financial modelling
• Portfolio analytics and data-driven decision-making

Competencies

• Strategic thinking and long-term planning
• Commercial and financial acumen
• Influencing and stakeholder management at executive level
• Decision-making under uncertainty
• Strong communication and storytelling with data

EducationBachelor’s Degree

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Executive: Channel Partnerships

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryLead the development and execution of partnership channel strategies and integrated value propositions across Integrated Channels, leveraging strategic partnerships, workplace banking, mobile sales and digital capabilities to deliver sustainable customer growth, revenue generation, and enhanced customer value. Accountable for commercial performance, proposition innovation, stakeholder alignment, and the scalable execution of partner-led banking solutions across employee, community and ecosystem segments.

Job Description

Preferred Education

• Minimum B-degree (NQF level 7)
• Desired Post Graduate Degree (NQF level 8+)

Preferred Experience

• 10+ years’ experience in banking, channel management, partnerships, or proposition leadership.
• 5-8 years’ experience in a senior leadership role driving commercial growth.
• Proven success in developing strategic partnerships and ecosystem-based growth solutions.
• Experience leading cross-functional initiatives across Product, Technology, Analytics, Marketing, and Sales.
• Strong track record in commercial negotiations, customer acquisition, and value proposition execution.
• Experience driving digital transformation and channel innovation in a regulated environment.

Knowledge and Skills

• Strategic partnership and ecosystem development.
• Customer Value Proposition (CVP) design and management.
• Workplace banking, financial inclusion, and segment-based strategies.
• Commercial growth, customer acquisition, and revenue optimisation.
• Digital transformation and customer journey design.
• Sales enablement, fulfilment, and performance management.
• Data-driven decision-making and performance analytics.
• Market, competitor, and industry insight.
• Executive stakeholder management and relationship building.
• Influencing, negotiation, and communication skills.
• Strategic thinking, systems thinking, and change leadership.
• Strong customer focus and commercial acumen.

Key accountabilities

Accountability: Define the Value Proposition

• Develop and execute partnership strategies aligned to the Distribution strategy that drive customer acquisition, revenue growth, and market expansion across Integrated Channels, through the establishment of strategic partnerships and ecosystem opportunities that enhance customer value propositions and deliver sustainable commercial growth.
• Lead the negotiation, structuring, and execution of strategic partnership agreements, ensuring commercially viable terms, appropriate risk management, regulatory compliance, and alignment with the bank’s growth, customer value proposition, and long-term ecosystem objectives.
• Design segmented solutions across credit, savings, insurance, and investment based on employee financial life stages.
• Establish clear product scope strategies (comprehensive vs. minimal offering) depending on business model viability.
• Collaborate with Product, Technology, Analytics, Marketing, Business Banking, and Corporate and Investment Banking teams to deliver integrated customer solutions and support commercial objectives.

Accountability: Strategic Partnerships, Commercial Performance and Value Realisation

• Define target market segmentation based on business size, industry, workforce demographics, and geographic footprint.
• Partner with analytics to identify and prioritize high-impact employer groups.
• Build interlock mechanisms with Business Banking and Corporate & Investment Banking to align client engagement and deepen relationships.
• Develop and implement structured partnership performance frameworks, including partner scorecards, value realization metrics, benefit tracking, risk assessments, financial sustainability reviews, and executive reporting to measure partnership effectiveness and commercial outcomes.
• Establish and maintain strong relationships with internal stakeholders and external partners, facilitating proactive engagement, issue resolution, performance reviews, and continuous improvement initiatives to maximize customer value, partner contribution, and commercial returns.
• Define, implement, and communicate partnership operating models, business rules and standards, to ensure consistent execution of integrated channel propositions and partner-led customer acquisition strategies nationally.
• Measure and report on partnership outcomes, including customer acquisition, revenue generation, proposition uptake, and overall business value delivered.
• Identify emerging market opportunities, strategic alliances, and ecosystem partnerships to strengthen competitive positioning and support long-term channel growth.

Accountability: Build and Lead Dedicated Partner Banking Teams

• Design and lead a Partnership Proposition Specialist team aligned to key account managers, driving workplace banking, mobile sales execution, and partner growth objectives.
• Build specialist capability across sales, financial advisory, digital engagement, and customer acquisition through targeted talent and development strategies.
• Drive consistent execution of workplace and mobile sales initiatives, optimizing sales performance, customer acquisition, product penetration, and digital adoption across partner ecosystems.
• Partner with key stakeholders to identify growth opportunities, enhance customer value propositions, and ensure effective delivery of strategic sales and service outcomes.

Accountability: Enable Through Technology and Data

• Spearhead development of mobile onboarding capabilities, in-field service tools, and digital origination platforms.
• Integrate workplace banking journeys into existing digital channels and apps.
• Work collaboratively with data and technology teams, applying strong influencing skills to drive the design and development of an analytics engine that enables real-time performance measurement, client behaviour insights, and proactive opportunity identification.

Accountability: Customise Marketing and Partner Engagement

• Lead co-branded marketing strategies with employer partners to drive employee uptake.
• Implement on-site and virtual financial wellness and literacy programmes.
• Establish feedback loops to continuously improve offerings and relevance.

Accountability: Future-Proof the Channel

• Expand into emerging services such as wealth, insurance, and financial wellness platforms.
• Monitor macroeconomic, workforce, and generational trends to adapt offerings.
• Evaluate and influence strategic partnerships with a diverse range of 3rd party ecosystems, including payroll providers, fintechs, payment platforms, retail and e-commerce partners, and digital service providers, to extend the bank’s reach, enhance customer value propositions, and unlock new growth opportunities.

EducationPostgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

We wish you all the best with your applications