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Sales & Loyalty Support Contractor (12 Months)
Job Title Sales & Loyalty Support Contractor (12 Months)
Job Description We are seeking a highly organized, detail-oriented, and customer-focused professional to join our team and support the effective management and processing of orders across our Accountant customer base. This role is ideal for someone who thrives in a fast-paced, structured environment, enjoys working with systems such as Sage Business Cloud Accounting, and is passionate about delivering operational excellence through accuracy, efficiency, and collaboration.
Working closely with Practice Success Managers and cross-functional teams, you will play a critical role in ensuring customer and order data is accurately captured, maintained, and processed. Your contributions will help drive seamless operations, enhance customer experiences, and support the continued success of Sage and our accountant partners.
Location – 3 days per week out of our Johannesburg office.
Key Responsibilities โข Demonstrate exceptional pipeline management by maintaining accurate records, adhering to established processes, and consistently meeting key deadlines.
- Develop and maintain a strong understanding of Sage’s product portfolio, enabling you to confidently support internal stakeholders and customer-related activities.
- Identify opportunities for process improvement and provide actionable feedback to help streamline operational workflows and increase efficiency.
- Stay informed on industry developments, market trends, and regulatory changes that may impact customers and Sage’s product offerings.
- Partner with Sales teams to support business opportunities, leveraging your product knowledge to showcase the value and benefits of Sage’s solutions and services.
- Ensure a high level of accuracy and compliance in all administrative and order-processing activities.
- Build strong working relationships with internal stakeholders to deliver a seamless and positive customer experience.
- Skills, Knowledge & Experience
Essential Requirements
- Excellent communication, relationship-building, and networking skills, with the ability to engage and influence key stakeholders and decision-makers.
- A proactive and action-oriented mindset, demonstrating initiative and accountability in achieving results.
- Proven ability to drive performance against KPIs through effective planning, prioritization, and execution.
- Strong resilience and adaptability, maintaining a positive and solution-focused approach when navigating challenges.
- Commitment to continuous learning and professional development, ensuring product knowledge and skills remain current and relevant.
- Sound understanding of the accounting industry and the challenges faced by accounting professionals and practices.
- Advanced proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
- Exceptional attention to detail, organizational skills, and the ability to manage multiple priorities effectively.
Why Join Us?
At Sage, you’ll be part of a collaborative and innovative environment where your attention to detail, problem-solving skills, and commitment to excellence will make a meaningful impact. You’ll have the opportunity to work alongside talented professionals, contribute to process improvements, and help deliver outstanding experiences for our customers while growing your career in a world-leading technology organization.
#LI-ML1
Function Sales
Country South Africa
Office Location Johannesburg
Work Place type Hybrid
Advert Working at Sage means youโre supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Click here to apply
Sales Consultant – Accounting & Payroll
Job Title Sales Consultant – Accounting & Payroll
Job Description Sales Consultants at Sage are the driving force behind our business. Your contribution as a Sales Consultant will directly impact our organization’s bottom line by generating sales and fostering lasting client relationships, all while shaping your own earning potential. This role emphasizes lead generation, engaging prospective clients, conducting consultative sales, presenting our Accounting and Payroll Cloud products, and closing deals.
The ideal candidate has 3โ5 years of outbound B2B sales experience, preferably in a call center or customer-facing role within the software technology sector. A proven track record of meeting sales targets and familiarity with Salesforce or other CRM systems are essential. Strong communication, negotiation, and organizational skills are key to success in this role. Join us to be part of a dynamic, collaborative work environment where you can contribute to our growth and success.
In this role, you will be required to work on-site for a minimum of three days per week.
Key Responsibilities ๐๐๐ฒ-๐ญ๐จ-๐๐๐ฒ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
- On a daily basis, conduct outbound calls to potential clients based on provided leads and target lists.
- Collaborate with sales managers and team members to optimize sales strategies that drive individual and team performance.
๐ ๐ข๐ซ๐ฌ๐ญ ๐๐ ๐๐๐ฒ๐ฌ ๐ฌ๐ง๐๐ฉ๐ฌ๐ก๐จ๐ญ:
- Starting off in the role will see you being upskilled and trained on the features, benefits, and applications of our products/services.
- Continuously participate in training sessions and workshops to enhance product knowledge, sales techniques, and understanding of Salesforce functionalities.
- Initially, you will work onsite every day. However, based on the targets you achieve, you may transition to working onsite 2 to 3 days a week, with Wednesdays being mandatory
๐๐ก๐จ ๐ฒ๐จ๐ฎโ๐ฅ๐ฅ ๐๐ ๐ฐ๐จ๐ซ๐ค๐ข๐ง๐ ๐ฐ๐ข๐ญ๐ก:
- You will join a team of +-8 Sales Consultants, and will work closely with other Sales Teams and colleagues across the business in supporting our sales efforts.
- You will report to a Sales Manager for New Customer Acquisitions who has a successful track record of growth within our business over the past 10 years.
๐๐ข๐ง๐ข๐ฆ๐ฎ๐ฆ ๐๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ:
- 3 โ 5 yearsโ experience in a similar role, with a proven track record of meeting or exceeding sales targets.
- Experience in a B2B sales environment, knowledge of Software Sales and understanding of customer needs and pain points as well as a Salesforce Certification will ensure you stand out from other candidates.
๐๐ก๐๐ญ’๐ฌ ๐ข๐ง ๐ข๐ญ ๐๐จ๐ซ ๐ฒ๐จ๐ฎ:
- Work away scheme for up to 10 weeks a year.
- Life Insurance: 2x annual salary covered with the option to flex up cover at own cost up to a maximum of 6X annual salary.
- Income Protection: 75% of the monthly risk salary is paid to the colleague in the event of long-term sickness, provided they are unable to perform their duties.
- Critical Illness cover: Provides colleague with lump sum payment at critical illness diagnosis.
- Funeral Assistance: A benefit payable upon the death of a colleague’s spouse or children, or to a colleague’s dependents in the event of the colleague’s death.
- Provident fund: a retirement fund where colleagues have an option to increase contributions of 5% minimum to a maximum of 15% in 2.5% increments.
- Medical aid subsidy: Discovery and Bonitas are offered on selected plans, colleagues receive R2,760 pm.
- Sage Academy leave: On-going training and professional development + 5 paid days per year to engage in learning opportunities.
- 15 days annual leave for fixed term colleagues and 20 annual leave days for permanent colleagues. The annual leave entitlement for permanent colleagues will increases with seniority. 30 days sick leave in a 3 year cycle, 6 days of Family responsibility leave and Religious leave combined, and 5 or 10 days of sports leave based on representation.
- Paid 5 days yearly to volunteer through our Sage Foundation.
- Employee Assistance Program: free, 24/7 short-term counselling, practical support and coaching for you and your family.
- Flexible work patterns and hybrid working.
#LI-VS1
Function Sales
Country South Africa
Office Location Johannesburg
Work Place type Hybrid
Advert Working at Sage means youโre supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. Itโs why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Click here to apply
We wish you all the best with your applications
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