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34000418 – Contact Centre Consultant
Job Description
Key Responsibility Areas:
• Ensures that the customer is given accurate information and is satisfied with the service provided.
• Liaises with the Engineering Department, captures all related engineering faults effectively and prioritises and classifies the faults in terms of severity.
• Undertakes the screening of all no water complaints.
• Updates the consumer and accounts details on the Billing system with regard to terminations and transfers.
• Authorises reconnection of water services on receipt of full payment.
• Follows up on electronic payments to banks and third party agencies.
• Follows up on queries referred to meter shop, meter audit division.
• Undertakes the adjustments of accounts.
Competencies:
• Written communication
• Oral communication
• Attention to detail
• Ethics and professionalism
• Organisational awareness
• Problem solving
• Use of technology
• Communication
• Resilience
• Learning orientation
• Team orientation
• Coaching and mentoring
Qualifications
Essential Requirements:
• Grade 12 (NQF Level 4) or equivalent.
• 2 Years relevant experience.
Preferred Requirements:
• Grade 12 (NQF Level 4) or equivalent and an Administrative certificate.
• 3 Years relevant experience.Apply Now
Job Info
- Job Identification1540
- Job CategoryCLERICAL/ADMINISTRATION
- Posting Date2026/09/03, 08:39
- Apply Before2026/09/11, 23:00
- Degree LevelGrade 12
- Job ScheduleFull time
- Locations 3, Durban, 4001, ZA(On-site)
- Loco AllowanceNo
- 13th ChequeYes
- Housing SubsidyYes
- LeaveYes
- Medical AidYes
- Other AllowancesN/A
- Pension FundYes
- RemunerationR243 479.01 – R316 060.58
- Skill AllowanceNo
- GradeT07
- Cluster009 TECHNICAL SERVICES
- Directorate0092 ETHEKWINI WATER SERVICES
- Department0094 CONTACT CENTRE EWSCSSCC
Click here to apply
71001982 – ADMINISTRATION OFFICER
Job Description
FINANCE DEPARTMENT
ADMINISTRATION OFFICER
REF NO:71001982
EXPENDITURE DIRECTORATE
CORPORATE ACCOUNTS DIVISION
Grade:10
Key Responsibility Areas:
•Administer circulation of procurement documents in the branch.
•Administer and monitors the submission of monthly supplier statements in the division.
•Investigate and address all queries raised by law enforcement agencies and provide guidance and/or audit verification to resolve same.
•Controls and maintains an effective stock and asset management process.
•Administer physical access control to the division.
•Supervise, lead and directs the administration functions of the branch.
Competencies:
•Procurement
•Financial Reporting
•Financial Process Management
•Problem Solving
•Planning & Organising
•Interpersonal Relationships
•Communication
•Action & Outcome Orientation
•Resilience
•Team Orientation
Qualifications
Essential Requirements:
•Grade 12 (NQF Level 4) or equivalent plus an Administration certificate.
•Valid motor vehicle driving license.
•3 years relevant experience
•Computer Literacy.
Preferred Requirements:
•Diploma (NQF Level 6) in the Administration field or any other related and equivalent qualification.
•4 years relevant experience.
About Us
The eThekwini Metropolitan Municipality is a metropolitan municipality, created in 2000, that includes the city of Durban and surrounding towns. eThekwini is one of the 11 districts of the KwaZulu-Natal province of South Africa.Apply Now
Job Info
- Job Identification1505
- Job CategoryCLERICAL/ADMINISTRATION
- Posting Date2026/09/02, 15:52
- Apply Before2026/09/11, 23:00
- Degree LevelGrade 12
- Job ScheduleFull time
- Locations 221, Durban, 4001, ZA(On-site)
- Loco AllowanceNo
- 13th ChequeYes
- Housing SubsidyYes
- LeaveYes
- Medical AidYes
- Other AllowancesN/A
- Pension FundYes
- RemunerationR347 517.13 / R451 095.57
- Skill AllowanceNo
- GradeT10
- Cluster004 FINANCE
- Directorate0042 EXPENDITURE
- Department0044 ACCOUNTS PAYABLE
Click here to apply
72000400 – Estates Assistant
Job Description
FINANCE DEPARTMENT
ESTATES ASSISTANT / ESTATES OFFICER
REF NO: 72000400 / 72000410
REF NO: 72000400B / 72000410B
PROPERTY VALUATIONS AND MANAGEMENT DIRECTORATE
VALUATIONS AND ACQUISITIONS DIVISION
Basic Salary
R243 479.01/R316 060.58 pa
Grade: 07
R308 655.60 / R400 637.07 pa
Grade: 09
ESTATES ASSISTANT 72000400
Key Responsibility Areas
• Contribute to the efficient functioning of the division.
• Assist with general maintenance of property attributes in the valuation roll.
• Assist in the processing of rate clearance certificate applications.
• Provide assistance with general clerical administration of valuation appeals.
• Attend to valuation roll and ratepayer queries.
• Assist with departmental investigation and research.
ESTATES OFFICER 72000400B
Key Responsibility Areas:
- Contribute to the efficient functioning of the division.
- Undertake general maintenance of property identification and evaluation in the evaluation roll.
- Process rate clearance applications received and effect valuation roll adjustments on interims raised.
- Undertake administration of valuation appeals and provide the necessary support to the Valuation Appeal Board.
- Attend to valuation roll and ratepayer queries.
- Undertake investigation/research and report on findings.
- Attend to all monies received for valuation roll certificates, appeal deposits and valuation roll CD sales.
Competencies:
- Influencing.
- Technical Communication.
- Technology Usage.
- Information Measuring and Monitoring.
- Service Delivery Orientation.
- Client Orientation and Customer Focus.
- Action Orientation.
- Resilience.
- Problem Solving.
- Change Readiness.
- Team Orientation.
Qualifications
Essential Experience
• 2 Years relevant experience.,
Computer Literacy.
Preferred Experience
• 3 years relevant experience
Essential Qualifications
• Grade 12 (NQF Level 4) or equivalent and a certificate in the Real Estate or Property Management or Built Environment (e.g. Town Planning or Housing) or Administration field or any other related and equivalent certificate.,
Valid motor vehicle driving license
Preferred Qualifications
• Tertiary qualification (NQF Level 6) in the Real Estate or Property Management or Built Environment (e.g. Town Planning or Housing) or Administration field or any other related and equivalent qualification.
Estates Officer
Essential Requirements:
- Grade 12 (NQF Level 4) or equivalent and a certificate in the Real Estate or Property Management or Built Environment (e.g. Town Planning or Housing) or Administration field or any other related and equivalent certificate.
- Valid motor vehicle driving license
- 3 years relevant experience
- Computer Literacy.
Preferred Requirements: - Tertiary qualification (NQF Level 7) in Real Estate or Property Management or the Built Environment (e.g. Town and Regional Planning or Housing) or any other related and equivalent qualification.
- 4 Years relevant experience.
Apply Now
Job Info
- Job Identification1262
- Job CategoryCLERICAL/ADMINISTRATION
- Posting Date2026/09/01, 17:21
- Apply Before2026/09/11, 23:00
- Degree LevelGrade 12
- Job ScheduleFull time
- Locations 75, South Beach, 4001, ZA(On-site)
- Loco AllowanceNo
- 13th ChequeNo
- Housing SubsidyNo
- LeaveNo
- Medical AidNo
- Other AllowancesN/A
- Pension FundNo
- Skill AllowanceNo
- GradeT07
- Cluster004 FINANCE
- Directorate0042 PROPERTY VALUATIONS AND MANAGEMENT
- Department0044 RATING
Click here to apply
73001576 – Principal Clerk
Job Description
OFFICE OF OPERATIONS MANAGEMENT DEPARTMENT
RE-AD 605
PRINCIPAL CLERK
REF NO: 73001576 / 73001656 / 730001610
FLEET MANAGEMENT AND ADMINISTRATION DIRECTORATE
BUS SERVICES OPERATIONS AND MANAGEMENT DIVISION
Basic Salary
R243 479.01 / R316 060.58 pa
Grade: 07
NB: Applicants that previously applied need not to re-apply.
• Attending to the procedural requirements and clarifies work arrangements.
• Receiving payment for services rendered from the public.
• Reconciles cash received against receipts issued to customers and attends to procedural requirements.
• Updates information on schedules and prepares information for processing purposes.
• Maintains safety within the mobile kiosks.
Competencies:
Attention to Detail
Influencing
Problem Solving
Vehicle safety
Driving Behaviour
Quality Orientation
Communication
Client Orientation & Customer Focus
Resilience
Learning Orientation
Qualifications
Essential Experience
• 2 Years relevant experience.
Computer Literacy.
Preferred Experience
• 3 Years relevant experience.
Essential Qualifications
• Grade 12 (NQF Level 4) or equivalent.
Valid motor vehicle driving license (Code C1).
Valid Professional Driving Permit (PDP).
Preferred Qualifications
• Grade 12 (NQF Level 4) or equivalent and a certificate in Administrative field.Apply Now
Job Info
- Job Identification1493
- Job CategoryCLERICAL/ADMINISTRATION
- Posting Date2026/09/01, 17:13
- Apply Before2026/09/11, 23:00
- Degree LevelDiploma
- Job ScheduleFull time
- Locations 88, Durban, 4001, ZA(On-site)
- Loco AllowanceNo
- 13th ChequeYes
- Housing SubsidyYes
- LeaveYes
- Medical AidYes
- Other AllowancesN/A
- Pension FundYes
- Skill AllowanceNo
Click here to apply
We wish you all the best with your applications
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