ANEW Hotels Jobs - 02 November 2026 - Vacancies with Collen

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To apply, click on the link at the end of the posts and all the best with your applications

Kids Club Associate (Western Cape, Wilderness)

ANEW Resort Wilderness is seeking a caring, enthusiastic and reliable Kids Club Associate to join our team. The successful candidate will be responsible for assisting with the planning and facilitation of fun, engaging and age-appropriate activities for children while ensuring their safety, well-being and overall enjoyment.

The ideal candidate should have a genuine passion for working with children, strong communication and organisational skills, and the creativity to provide memorable experiences for our younger guests. The successful candidate must be able to create a safe, welcoming and inclusive environment while maintaining professional standards and adhering to the resort’s child safety and supervision procedures.

Contract Type: Fixed-Term Contract

Strategic Purpose:

The Kids Club Associate is responsible for creating a safe, fun, and engaging environment for children participating in the Kids Club program. The role involves supervising children, leading activities, ensuring their safety and well-being, and providing excellent customer service to parents and guests.

Key Responsibilities:

Supervise and engage children in age-appropriate activities.
Plan and facilitate games, arts and crafts, educational activities, and entertainment programs.
Ensure the safety and security of all children in the Kids Club at all times.
Maintain accurate attendance records and sign-in/sign-out procedures.
Monitor children’s behaviour and address any concerns professionally.
Assist with themed events, holiday programs, and special activities.
Keep the Kids Club area clean, organized, and fully stocked with supplies.
Communicate effectively with parents regarding their children’s participation and well-being.
Provide first aid when necessary and report any incidents according to company procedures.
Ensure compliance with all health, safety, and child protection policies.
Promote Kids Club activities and encourage guest participation.
Assist with setup and breakdown of activities and events.

Mandatory Prerequisites:

Clear criminal record (Police Clearance Certificate required).
No record on the National Sex Offenders Register.
Must pass a background check and reference verification.
Demonstrated ability to manage stress and no history of anger management issues.
Physically and mentally fit to care for children.

Qualifications and Requirements:

Grade 12 / Matric certificate.
Previous experience working with children in a childcare, education, hospitality, or recreational environment preferred.
First Aid
Excellent communication and interpersonal skills.
Energetic, creative, and enthusiastic personality.
Ability to work flexible hours, including weekends, public holidays, and school vacation periods.
Strong organizational and problem-solving skills.
Clear criminal background check.

Skills and Competencies:

Child supervision and safety awareness.
Creativity and activity planning.
Customer service excellence.
Patience and empathy.
Teamwork and collaboration.
Conflict resolution skills.
Ability to remain calm under pressure.
Attention to detail.

Key Performance Indicators (KPIs):

Guest and parent satisfaction scores.
Compliance with safety and child protection standards.
Participation levels in Kids Club activities.
Quality and variety of activities delivered.
Cleanliness and organization of the Kids Club area.
Attendance and punctuality.

Working Conditions:

Indoor and outdoor activity environments.
Regular interaction with children of various ages.
Standing, walking, and active participation in games and activities for extended periods.
Weekend, holiday, and peak-season work required.

This position plays a vital role in enhancing the family guest experience by ensuring children enjoy a memorable, safe, and entertaining stay.

Click here to apply

Entertainment Manager (Western Cape, Wilderness)

Lead vibrant entertainment at ANEW, creating memorable experiences for guests of all ages through engaging activities, events, live performances and energetic guest interaction.

ANEW Resort Wilderness is looking for a dynamic, creative and enthusiastic Entertainment Manager to plan, coordinate and manage the resort’s entertainment and recreational activities. The successful candidate will be responsible for creating memorable, engaging and enjoyable experiences for guests of all ages.

The ideal candidate should have excellent communication and interpersonal skills, a passion for guest entertainment, and the ability to develop and coordinate activities that enhance the overall guest experience.

Contract Type: Fixed-Term Contract

Strategic Purpose

The Entertainment Manager is responsible for planning, coordinating and managing the resort’s entertainment and recreational activities to create memorable, engaging and enjoyable experiences for guests of all ages.

Key Responsibilities

Entertainment & Guest Experience

· Develop and maintain a comprehensive daily, weekly and seasonal entertainment programme.

· Plan entertainment suitable for different guest demographics, including families, children, couples and groups.

· Organise live music, DJs, shows, performances, themed evenings and special events.

· Coordinate children’s activities, games, competitions, arts and crafts and recreational programmes.

· Introduce new and innovative entertainment concepts to enhance the guest experience.

· Ensure entertainment activities are engaging, professional and aligned with the resort’s standards.

· Monitor guest participation and feedback and make improvements where necessary.

· Actively engage with guests and create a welcoming, energetic and positive atmosphere.

· Act as a master of ceremonies (MC) and facilitator by hosting games, activities and other guest engagements.

This is a floor role, not a desk role. The Entertainment Manager is visible, on shift when guests are on property, and works weekends, public holidays and school holidays as standard.

Events & Activities

· Coordinate resort events, theme nights, holiday programmes and special occasions.

· Assist with the planning and execution of weddings, conferences, functions and other resort events where entertainment is required.

· Develop event concepts, programmes and schedules.

· Coordinate sound, lighting, staging, décor and other entertainment requirements.

· Conduct pre-event briefings and ensure all entertainment arrangements are confirmed.

· Ensure activities and events start and finish according to schedule.

Publish the programme at least 30 days in advance to Front Office, Reservations, Sales and Marketing for pre-arrival communication and social media.
Maintain a wet-weather alternative for every outdoor activity on the calendar.
Run the kids’ club and holiday programme: age-appropriate activity groupings, daily themes, craft and games stock, and safe supervision ratios.

Performer & Supplier Management

· Source and coordinate suitable entertainers, musicians, DJs, performers and external activity providers.

· Negotiate performance requirements and coordinate bookings within approved budgets.

· Maintain a database of suitable entertainment suppliers and performers.

· Ensure external performers comply with resort policies and contractual requirements.

· Monitor the quality and professionalism of external entertainment providers.

· Ensure all required equipment and technical requirements are arranged before performances.

Budget & Cost Control

· Prepare and manage the entertainment budget.

· Monitor entertainment expenditure and ensure costs remain within approved budgets.

· Obtain quotations and follow procurement procedures.

· Identify opportunities to improve entertainment offerings without unnecessary cost increases.

· Monitor the profitability and commercial potential of entertainment activities where applicable.

Health, Safety & Compliance

· Ensure all entertainment activities comply with health and safety requirements.

· Conduct risk assessments for activities and events where required.

· Ensure appropriate safety measures are in place for children’s activities, recreational activities and live entertainment.

· Ensure entertainment equipment is properly maintained and safely operated.

· Report incidents, accidents and hazards immediately.

· Ensure staff and external service providers comply with resort safety procedures.

Enforce sign-in / sign-out control of every child in the programme, with parent or guardian details recorded and a documented handover.
Ensure all staff working with children are screened and vetted in line with company policy and the Children’s Act, and that no child is left in the care of a single unaccompanied staff member.
Manage water-based activities with a qualified supervisor present and clear pool rules displayed and enforced.

Marketing & Promotion

· Work closely with the Sales and Marketing team to promote resort entertainment programmes.

· Ensure daily and weekly entertainment schedules are communicated to guests.

· Assist with promotional material for events and activities.

· Utilise appropriate digital platforms and resort communication channels to increase participation.

· Develop creative campaigns to promote special events and seasonal entertainment.

Interdepartmental Collaboration

· Work closely with Front Office, Food & Beverage, Housekeeping, Maintenance, Sales and Marketing to coordinate entertainment activities.

· Communicate entertainment schedules to relevant departments in advance.

· Coordinate with Food & Beverage for themed evenings, outdoor events and special functions.

· Liaise with Maintenance regarding venues, lighting, sound, equipment and setup requirements.

· Ensure all departments are aware of major entertainment events and expected guest requirements.

Minimum Requirements

Must have a Matric

– Hotel diploma

– PC literate

– Proven track record

– At least 2-3 years’ experience in a similar environment in a Management position

Click here to apply

Entertainment Manager (North-West, Rustenburg) Fixed Term Contract

Lead vibrant entertainment at ANEW, creating memorable experiences for guests of all ages through engaging activities, events, live performances and energetic guest interaction.

ANEW Resort Hunters Rest is looking for an The Entertainment Manager to plan, coordinate and manage the resort’s entertainment and recreational activities to create memorable, engaging and enjoyable experiences for guests of all ages.

The successful candidate will be appointed on a Fixed Term Contract for 3 months.