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Marketing Intelligence Specialist
Reference Number
etv258
Department
Commercial Time Sales
Description
The Marketing Intelligence Specialist is responsible for equipping the Sales Team with relevant, accurate, and timely market intelligence on viewer behaviour, audience insights, and competitor activity. The role supports strategic decision-making, assists with go-to-market presentations, and contributes to client retention and revenue growth by identifying market opportunities and trends.
Market and Media Research
Conducting in-depth research using industry tools (e.g. Telmar, Nielsen, BRC and other tools provided) to understand media consumption patterns.
Analysing data on viewer behaviour, content performance, and audience demographics.
Identifying target audiences and assess their characteristics, preferences, and media habits.
Monitoring and evaluating competitor activity and advertising performance across media platforms.
Sales Support and Intelligence
Providing the sales team with compelling insights and sales narratives through regular go-to-market presentations.
Submitting weekly media industry reports on audience trends and content consumption.
Analysing post-campaign performance to evaluate effectiveness and improve future sales strategies.
Reporting and Presentations
Compiling and submitting trend and insight reports to the Group Executive Advertising Sales and Group Head of Sales.
Preparing and presenting monthly internal presentations on eMedia channel and competitor channel performance.
Producing ad hoc reports as required by management or stakeholders.
Client Liaison
Attending client and agency meetings/presentations alongside Account Executives to provide research-based support.
Helping maintain strong relationships by offering insightful and data-driven presentations to clients.
Assisting in managing client and agency expectations with credible media intelligence.
Stakeholder Relationships
Collaborating with Account Executives and Sales Management to align research with business objectives.
Assisting in training and upskilling sales teams on media consumption trends, tools, and competitor strategies.
Attending and representing the company at relevant industry forums (e.g. BRC, Telmar, Nielsen briefings).
Building, supporting, and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives.
Requirements
Qualifications
National Senior Certificate (NQF Level 4) – Essential
National Diploma in Marketing / Research / Media / Communications (NQF Level 6) – Recommended
Experience
1-2 years in Media Research and Planning – Essential
Drivers License – Recommended
Language Proficiency
English – Advanced
Technology Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Basic
Telmar – Basic
Arianna – Basic
Technical / Job Specific Competencies
Accuracy / Attention to Detail
Building Strategic Working Relationships
Planning and Organising
Sales Ability / Persuasiveness
Stress Tolerance
Click here to apply
Creative Operations Specialist
Reference Number
etv269
Department
Creative Services
Description
KEY EXPECTATIONS AND DELIVERABLES OF THE ROLE
The Purpose of the Role
The individual in the role is expected to act as the workflow control point for Creative Services, keeping every approved Marketing project moving from brief to delivery for all e.tv channels, e.sat and other eMedia entities. The role attaches BTS material codes and media ID profiles in web-based, visual project management productivity tool (Trello), books audio and voice-over sessions, alerts teams on asset direction and ingests media. It works from the information Marketing captures at the start of the process, so the same data is not captured twice. It provides visibility and escalation, and does not duplicate the responsibilities of Marketing, Creative Production or Content Assurance.
Key Deliverables
Deliverables
Specific Tasks and Outcomes
Production Schedule and Resource Coordination
The Creative Operations Specialist is responsible for chasing and coordination, and maintains the production schedule, make list, resource allocation and work rosters.
Submits the schedule and rosters to the Head of Creative Production for approval and escalates resource clashes.
Codes, Profiles and Transmission Data
Pulling BTS material codes for each approved project and attaching them to the web-based, visual project management productivity tool (Trello card).
Generating BTS media ID profiles for campaign assets and attaching them to web-based, visual project management productivity tool (Trello).
Using the brief and campaign information entered by Marketing as the single source, without re-capturing data.
Querying missing or inconsistent brief information with Marketing before codes and profiles are issued.
Updating codes, profiles and the Trello card when a brief, date or version changes after issue, so that re-versioned material is coded correctly.
Operational Bookings
Booking audio sessions and voice-over artists and drafting the audio schedule for voicing.
Confirming bookings, scripts and timings with the Multi-Media Creative Producer, Copywriter & Content Assurance and the Audio Engineer.
Managing changes and cancellations to bookings.
Asset Direction and Media Ingest
Alerting producers, Audio and Media Ops on where assets are, what is due and where each asset must be delivered.
Ingesting media and supporting the transfer of footage onto the production storage.
Obtaining requested footage, graphics toolkits and deliverables from internal and external production companies.
Communicating feedback, faults and rework requests to production companies when necessary.
Review, Approval and Delivery
Routing projects to Marketing and other stakeholders for review, and recording feedback, version numbers and approvals against the Trello card.
Confirming that Content Assurance sign-off is recorded before material is delivered to the Central Media Ops drive.
Confirming that Media Ops has received delivered material and that it matches its BTS code and transmission date and managing any technical QC rejections.
Notifying Marketing on completion with the final material codes, so the brief is closed out at both the beginning and end of the creative process.
Close-Out, Archive and Reporting
Archiving final masters and project files to the Media Library and closing the Trello card.
Keeping an audit trail of trafficking emails and approvals against each Trello card.
Producing a monthly report on volume, on-time delivery and rework for the Head of Creative Production, to inform the next Monthly Priority List.
Workflow Visibility and Milestone Tracking
Supporting the Head of Creative Production in assigning projects from the Monthly Priority List.
Keeping project status, milestones and make lists current in web-based, visual project management productivity tool (Trello) as the single governed workflow record.
Providing daily delivery schedules so the production team can prioritise tasks.
Tracking milestones from approved brief to delivery to the Central Media Ops drive.
Escalating exceptions, delays and risks to delivery to the Head of Creative Production.
Process Improvement and Stakeholder Relationships
Identifying duplicated steps and handovers in the workflow and proposing simplifications.
Building and maintaining working relationships with Marketing, Creative Production, Audio, Compliance, Media Ops, Media Library and external production companies.
Performance Measures
Key Performance Indicators
Performance Criteria
Key Performance Indicator 1
BTS material codes and media ID profiles are attached to every approved web-based, visual project management productivity tool (Trello card) before production starts.
Key Performance Indicator 2
Codes and profiles match BTS, with no transmission errors traced to incorrect codes or profiles.
Key Performance Indicator 3
No campaign data already captured by Marketing is re-entered by Creative Services.
Key Performance Indicator 4
Voice-over and audio bookings are confirmed in time for each project’s agreed milestones.
Key Performance Indicator 5
Assets are ingested and teams are alerted on asset direction without delaying production or delivery.
Key Performance Indicator 6
Footage, toolkits and rework from production companies are obtained within agreed timelines.
Key Performance Indicator 7
Web-based, visual project management productivity tool (Trello) status and milestones are current for all active projects, and daily delivery schedules are issued.
Key Performance Indicator 8
Exceptions and risks to delivery are escalated to the Head of Creative Production the same day they arise.
Key Performance Indicator 9
Every delivered asset has recorded Marketing approval and Content Assurance sign-off, and Media Ops receipt is confirmed against BTS.
Key Performance Indicator 10
Marketing is notified on completion of every project, and completed projects are archived with Trello cards closed within agreed timelines.
Requirements
A higher certificate in Project Management or Broadcast Operations
Click here to apply
Multi-Media Creative Producer
Reference Number
etv268
Department
Creative Services
Description
The Purpose of the Role
The role of Multi-Media Creative Producer is a highly skilled, hands-on creative professional responsible for managing marketing, brand, and content briefs from conceptualisation through to final execution and delivery across media platforms. The role requires a blend of creative ideation, storytelling, video editing, graphic design, and motion graphics expertise, with full end-to-end accountability for producing engaging, high-quality, platform-ready content. The individual in the role ensures that all deliverables align with brand guidelines, editorial requirements, and technical standards while effectively meeting business and audience objectives.
Key Deliverables
Deliverables
Specific Tasks and Outcomes
Concept and Creative Development
Interpret approved marketing, brand and content briefs, considering the business objective, target audience, brand, content context and intended media platform.
Translate briefs into clear creative concepts, treatments, scripts, storyboards, edit approaches and visual solutions.
Develop promotional, programme, channel and brand ideas aligned with the approved brief and available production resources.
Present and articulate creative ideas clearly and adapt solutions in response to feedback, timelines, source material and operational constraints.
Apply sound creative, editorial and brand judgement throughout concept development.
Creative Marketing Production and Packaging
Researching, logging and selecting source footage and audio, and shaping narrative, rhythm and emotional impact through hands-on non-linear editing.
Producing creative marketing promotional content assets and branded assets for all Media platforms.
Working with the Creative Services team on scripts, on-screen and spoken copy, and integrating titles, voice-over, music, sound effects and picture treatments into a cohesive final piece.
Directing or coordinating approved contributors, including audio, voice, graphics, colour and external suppliers, with bookings arranged through the Creative Operations Specialist.
Design and Motion
Designing visual and promotional assets that follow each brand’s visual identity.
Creating motion graphics and or creating campaign graphics toolkits.
Building concepts and presentation visuals and preparing production-ready source files for various stakeholders and approved suppliers.
Producing marketing assets when assigned.
Collaborating and sharing approved projects with Creative Services specialist team members or an approved supplier.
Delivery and Quality Assurance
Finishing work to the approved technical specification, including sound, basic colour treatment, typography, safe areas, captions or advisories when briefed, exports and versioning.
Checking on-screen details (wording, dates, times, titles, logos and graphics) and flagging rights, classification or licensing concerns to the approver.
Delivering masters and derivatives to Central Media Ops for Content Assurance QC and archiving editable projects with clear naming and handover notes.
Collaboration and Continuous Improvement
Manage assigned work and maintain accurate status updates in approved workflow and project-management systems.
Plan work effectively and escalate risks relating to timing, resources, assets, approvals or delivery early.
Collaborate with Marketing, Content, Digital, Creative Operations, Media Operations and other relevant stakeholders.
Coordinate specialist and supplier contributions where required, while maintaining ownership of the overall creative output.
Share knowledge, templates and efficient production practices with the wider team.
Adopt approved tools, technologies and AI-enabled creative workflows that improve quality, consistency or efficiency.
Performance Measures
Key Performance Indicators
Performance Criteria
Creative Effectiveness
Work responds clearly to the approved brief, audience objective, brand and intended media platform.
Creative craft and quality
Storytelling, editing, design, motion, sound and finishing are integrated to an appropriate professional standard.
End-to-end ownership
Assigned work is progressed effectively from brief through final delivery, with dependencies and risks proactively managed.
Accuracy and compliance
Outputs meet agreed brand, editorial and technical requirements, with avoidable errors identified before handover.
Delivery and workflow
Agreed deadlines and milestones are achieved, and risks or delays are communicated timeously.
Collaboration
Feedback, approvals, specialist inputs and handovers are coordinated constructively and efficiently.
Requirements
A National Diploma in Design, Film, TV, Media Production, Animation and/or Communications
Click here to apply
Direct Sales Account Executive
Reference Number
YFM065
Department
Y.fm
Description
The incumbent in the Direct Account Executive role would be required to find new business, grow portfolio and client relationships and achieve monthly targets.
Key Deliverables
Revenue Growth and Sales Targets
- Meeting or exceeding sales quotas: Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed.
- Upselling and cross-selling: Identifying opportunities to upsell existing clients or cross-sell additional products or services.
- New business acquisition: Securing new clients through cold calling, networking, and relationship-building efforts.
Client Retention and Satisfaction
- Maintaining high client retention rates: Ensuring clients renew contracts or continue using services by providing exceptional service and value.
- Increasing customer satisfaction: Conducting regular check-ins and collecting feedback to ensure the clients’ needs are met, improving loyalty and advocacy.
Strategic Account Planning
- Creating and executing strategic account plans: Developing plans for each key account to grow relationships, identifying expansion opportunities, and addressing potential risks.
- Regular account reviews: Conducting quarterly or bi-annual reviews with clients to assess performance and discuss future opportunities.
Operational Efficiency and Reporting
- Maintaining accurate reporting: Keeping up-to-date records, tracking communications, opportunities, and pipeline activities. Pipeline to always have 3 times coverage to achieve monthly targets
- Managing time effectively: Prioritising accounts and ensuring timely follow-ups to avoid missed opportunities.
Stakeholder Liaison
- Working closely with other departments: Collaborating with Marketing, Technical, Creative Solutions and Programming teams to provide clients with holistic solutions.
- Contributing to team knowledge: Sharing learnings and best practices to help improve the overall performance of the sales team.
Requirements
Qualifications
- National Senior Certificate – Essential
- Diploma – Sales / Marketing / Related Field – Recommended
Experience
- Sales /Advertising /Broadcasting / Prospecting – 3 – 4 years – Essential
Drivers Licence
- Code B; Motor vehicle licence – Essential
Technology Proficiency
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Basic
Technical / Job Specific Competencies
- Accuracy / Attention to Detail
- Contributing to Team Success
- Managing Work
- Sales Ability / Persuasiveness
- Stress Tolerance
Click here to apply
We wish you all the best with your applications
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