Momentum Vacancies

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Senior Technical Marketing Specialist

Closing Date
2025/01/23
Reference Number
MMH250108-2
Job Title Senior Technical Marketing Specialist
Position Type Permanent
Role Family Actuarial
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion or Cape Town

Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
We seek a Senior Technical Marketing Specialist to lead and execute key initiatives within our Technical Marketing team at FundsAtWork and Group Insurance (FAWGI). This role will be instrumental in driving new business development through technical support to the corporate distribution channels, enhancing client and intermediary relationships, retaining large key clients, broadening the reach of our distribution footprint, and improving engagements between product, pricing, and distribution teams. The ideal candidate will possess a strong understanding of group risk business, a technical understanding of actuarial group risk pricing, commercial expertise, deal-making skills, and a proven track record of managing high-impact projects and client relationships.

Requirements
Experience and Qualifications

Qualified or nearly qualified actuary with significant exam progress.
4+ years’ relevant experience with a sound understanding of employee benefits, group insurance products, pricing, and basic investments knowledge.
Group insurance and Umbrella fund pricing will be a key advantage.
Business development/ commercial experience with exposure to a client-facing environment.
Development and management of key client relationships.
Digital innovation and technology application.
Business process automation skills will be an advantage.
Other qualifications may be considered where significant relevant experience is aligned to the above.
Duties & Responsibilities
INTERNAL PROCESS & CLIENT

Drive strategic projects towards growth of the FAW and GI book and improve Momentum Corporate’s market share in the umbrella fund and group risk industry.
Drive strategies aimed improving market penetration of retirement and insurance products through intermediary groups and direct distribution initiatives.
Monitor the financial impact of product take-up, lapses, new business hit rates and translate to effective strategies to maintain and grow market share
Develop, plan, implement and take joint accountability for the Technical Marketing strategic objectives, partnering with product, pricing and distribution teams, aligning to the Momentum Corporate strategy.
Provide insurance product and pricing expertise, to key clients and stakeholders by supporting the Momentum Corporate distribution channels.
Provide commercial insights to technical pricing sign-off for FAWGI pricing (insurance, administration, and investment fees) within the authorisation matrix.
Assist the tender management in the completion of Request for Proposals for new business.
Drive research and monitoring of the industry, legislation and regulation, target market, technologies, and competitors, including a SWOT analysis, to identify opportunities for new and innovative growth areas
Assist in developing and executing strategies to increase transformation and number of supporting brokers within FAWGI.
Development of the intermediary value propositions, including tracking of client behaviour and making recommendations to enhance the intermediary value proposition.
Drive initiatives aimed at improving the client and intermediary experience to both internal and external stakeholders.
Identify opportunities to leverage strategic relationships and alliances to build new channels, distribution pipelines, or growth opportunities in partnership with key stakeholders and product owners.
Drive cross-selling and collaboration opportunities across the value chain and various businesses within Momentum Group through partnerships and relationship building.
Collaborate with data analytics team to provide competitor analysis and comparisons of products in the market and identity areas of growth.
Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
Drive product development and management through providing inputs from own expertise, as well as client and stakeholder feedback.
Track and address product development related workflows and identify trends and weaknesses to be addressed in the product offering relative to market
Oversee development of tools and calculators for clients and intermediaries to improve ease of doing business and positioning thought leadership
Assist in reviewing and comparing competitor strategies, to inform product and pricing strategies.
Collaborate with other teams (including the actuarial team, quotes, rate review teams, client services, disability management, marketing, digital client experience, IT and legal) to ensure that new products are financially viable, solution-orientated and fit for purpose to clients and markets.
Influence new business sales, marketing and communication processes by via elevated technical input related to FAWGI.
Collaborate and co present with Momentum Investments on large new umbrella business.
Representation, training, and attendance of advisory body meetings of large participating employers on FAW and provide feedback.
Build and execute presentations required for launching, training and new business to internal stakeholders, intermediaries, clients, and media.
Oversee the market positioning of new product developments, collaborating with Product, Marketing, Legal, and other teams.
Manage content positioning for major marketing events, including Partnership Connect, broker engagements, and product launches.
Collaboration and maintenance of the marketing strategy with FAWGI marketing team
Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
Innovative redesign of disclosures and statements to promote client understanding and engagement by partnering with clients on their journey to success.

PEOPLE

Develop and maintain productive and collaborative working relationships with peers and stakeholders (internal and external)
Positively influence and participate in change initiatives.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Be self-confident, self-motivated and relentlessly pursue targets and goals.
Take ownership for driving career development.

FINANCE

Investigate and implement solutions to enhance efficiencies and cost to income ratios towards maintaining and growing the FAW and GI book of business.
Financial modelling to test various business cases for product initiatives within Momentum Corporate.
Achieving the OKR’s towards the overall financial objectives of FAWGI.
Ensure that activities align with value of new business and margin objectives.
Manage financial and other company resources under your control with due respect.
Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies
An ability and enjoyment of complex problem solving and learning.
Strategic thinking and decision making abilities.
Strong project management skills and ability to lead cross-functional teams towards common goal.
Understanding of employee benefits, insurance and investment principles and general business acumen.
Excellent communication skills across all formats and an ability to summarise complex financial outputs concisely to a broad audience.
Confidence in presenting and distilling complex technical content to wide range of stakeholders.
Commitment towards improving client and stakeholder experience, relationship management and networking across all levels of the business.
Results and output driven.
Self-motivated and accountable.
Exposure to Design Thinking, Lean implementation and Agile methodology will be an advantage.
Work effectively both independently and collaboratively as part of a larger team.
Attention to detail.
Time management.
Embrace diversity and inclusiveness.

Product Analyst

Closing Date
2025/01/31
Reference Number
MMH230523-1
Job Title Product Analyst
Position Type Permanent
Role Family Information Technology
Cluster Momentum Life
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the future. We help companies and organizations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilizing new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
We are looking for an enthusiastic individual with strong analytical skills to assist in the realization of Business Strategy, through the understanding and clear communication of product requirements to all impacted stakeholders. This key position in a dynamic Product team, will provide an essential bridge between actuarial life product requirements and the IT team, facilitating the efficient maintenance and development of IT solutions to meet all product requirements as envisaged. The role will require strong interpersonal communications skills, with the ability to relate and engage equally with actuarial, retail administration and finance specialists, and to communicate with each stakeholder area at their respective level. As well as strong Business Analysis skills, a working familiarity with the full product rules value chain will be required.

Requirements
Experience and Qualifications

Related Degree

3+ years’ experience working in a Business Analysis or Product Team in Long Term Life Insurance or Reinsurance

In depth knowledge of Life Insurance products and processes, including product rules, premium rates and charges, values calculations and investments structures

Business analysis or actuarial specialist experience preferred

Experience in SQL

Advanced Excel

Financial / Statistical mathematics

Duties & Responsibilities
Responsibilities and work outputs

Gather and interpret requirements from key stakeholders/customers in line with business analysis and existing product team frameworks.

Analyse product and business’ requirements and validate and translate these into clear and effective requirement specifications, for each impacted development area.

Ensure that requirements and business process specifications are documented and presented in line with both current best practice, and existing product team specification frameworks.

In collaboration with project and testing teams, oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.

Ensure that requirements and business process specifications are reviewed, validated, tested and approved by relevant stakeholders at each stage in the development cycle, from conceptual to end product.

Participate in the conceptual solution design process to make recommendations to create and enhance solutions that are innovative, duplicable, and sustainable and solve complex business problems.

Collaborate closely with all stakeholders and solutions teams, in an ongoing process from end to end, to ensure delivery requirements and expectations remain current and adaptive to the changing environment.

Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.

Manage change requests and queries, collaborating with all stakeholders, and facilitate prioritization of changes to specifications and processes, and ensure that queries, changes are tracked and accurately resolved.

Use scenario testing and test cases to ensure that testing covers all aspects of the business specification and anticipated processes.

Keep abreast of relevant legislative, IT and business trends and practices to optimise service offering and minimise risk.

Make recommendations to improve client service and fair treatment of clients within area of responsibility.

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.

Contribute to creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.

Be and encourage innovation, change agility and collaboration within the team.

Identify solutions to enhance cost effectiveness and increase operational efficiency.

Manage financial and other company resources under your control with due respect.

Competencies
Competencies

Business Acumen

Responsive to change, encourage and support innovation

Client Centric / Focused

Diversity and Inclusive

Strong listening skills

Openness

Result oriented

Back Office Administrator

Closing Date
2025/01/15
Reference Number
MMH240916-4
Job Title Back Office Administrator
Position Type Permanent
Role Family Administration
Cluster Momentum Life
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
We are looking for a dynamic person with a passion for enabling clients towards their financial success. This will be achieved through the Digital Administrator by coordinating and supporting the day-to-day operational and administrative functioning within the Momentum Life digital sales team.

Requirements
Matric / Grade 12 or NQF level 4.
Minimum of 2 years insurance sales industry experience.
Must be proficient in Afrikaans and English.
Knowledge on Momentum Life Insurance products and services will be beneficial.
Duties & Responsibilities
Assist stakeholders in the submission of Onboarding applications using the digital channels
Provide all stake holders with trustworthy support to ensure their clients are serviced
Ensure digital capabilities available are used to enable the administration process.
Ensure product house ‘way of work’ and SLA are adhered
Focus on the quality of instructions received by all stakeholders internal and external
Build and maintain good relationships with various stakeholders so the business can maximise value from these relationships.
Understand stakeholders’ problems and challenges and identify ways the business could better address those needs
Interact with stakeholders to manage service offerings, address queries and strengthen their satisfaction with the business.
Identify and report process and system failures and enhancements to improve stakeholder experience
Accurately capture and check new business documentation for errors and completeness
Escalate faults and other housekeeping issues with the relevant stakeholders
Perform all administrative tasks to agreed standards and ensure proper controls are kept for new business applications
Timeously complete all administrative and reporting duties, related to the role within the agreed timeframes
To utilize BPM across all processes and to effectively migrate from AWD (Reporting on errors received according to process)
Ensuring the termination process is adhered too, and ensure all stakeholders are informed
Ensure that the onboarding of stakeholders is seamless and accurateTo accurately perform policy book transfers
Competencies
Adopting Practical Approaches
Making Decisions
Meeting Timescales
Checking Things
Following Procedures
Managing Tasks
Upholding Standards
Producing Output

Sales Support Administrator

Closing Date
2025/01/14
Reference Number
MMH240902-1
Job Title Sales Support Administrator
Position Type Permanent
Role Family Administration
Cluster Momentum Insure Company Limited
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organizations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilizing new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To provide administrative support to the Sales Manager/s in a regional dedicated sales office. To support and enable the Sales Manager to actively manage the sales team; assisting in providing insights, reports and analysis to the sales manager that will assist in identifying tends, opportunities and or concerns. NOTE: The role is NOT a quasi “gate keeper” or intended as a sale support to BDCs

Requirements
Basic understanding of Short-Term Insurance (advantage)
1-year experience in Short Term Insurance
Grade 12 with Accounting or Mathematics
NQF Level 5 (advantage)
Duties & Responsibilities
Assist sales manager with monitoring and reporting of all sales related key performance indicators as and when required. This includes but is not limited to:
Daily, weekly monthly sales statistics per BDC to target:-Number of unique quotes made-API -Number of Envoy-Adherence of quotes to strategy/target market/BD\C channel sweet spot
Monthly & quarterly monitoring and ad-hoc reporting of quality – as defined from time to time-premium collection rates, balanced portfolios, average premiums, “fake contents”-% of motor only-Monitoring of discounts per BDC
Scheduling sales team meetings, taking minutes, providing, and tracking of action items and providing feedback to Sales Managers.
Loading of compliments and complaints for the sales team.
Assist in loading Jira for Sales Manager.
Ongoing monitoring of leads given to BDC’s (number of leads, quotes done, deals concluded & conversions including the fairness of allocation).
Manage, recording and reporting of marketing material and promotional items to ensure they are optimally allocated and used as well as tracking the success of activation days and or other initiatives.
Review all referral payments made, to ensure completeness of payments made.
Assisting the Sales Manager with his/her M-connect strategy and deployment.
Monitoring of the BDC, participation, usage and success with the M-connect.
Monitoring of M-connect results to identify trends.
Manage LRA process.
Including but not limited to:- Pre-qualifying and on-boarding process – Monthly monitoring and reporting of the LRA’s activity, quality, and conversion- Executing LRA cancellations in line with the LRA strategy (end to end)- Manage branches LRA listing
Ad hoc tasks as and when required by Sales Manager/s.
Competencies
Numerical skills
Strong excel and PPT capabilities
Planning & Organizing
Verbal & written ability
Team player
Communication skills
Problem solving skills
Computer literacy

Senior Data Scientist

Closing Date
2025/01/15
Reference Number
MMH241210-12
Job Title Senior Data Scientist
Position Type Permanent
Role Family Business Intelligence
Cluster Health Solutions
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Western Cape
Location – Town / City Cape Town
Introduction
Momentum Health, an entity of Momentum Group delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities. Our goal as a business is to create more health for more people for less. Alongside our group motto to protect our client’s financial needs.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Create and deliver data driven solutions that add business value through the use of statistical models, machine learning algorithms, data mining and visualisation techniques.

Requirements
Postgraduate degree in qualitative discipline’s that include significant exposure to mathematics, statistics and computer science.
Degree in mathematics, statistics, Engineering, Computer Science or other quantitative field.
4+ years’ data science experience and more than 3 years of experience in software/cloud development.
Extensive experience with at least one programming language (e.g. Python), business analytics software (e.g. SAS) statistical package (e.g. R).
Experience in database language (e.g. SQL).
Experience in building and managing big data platforms.
Deep theoretical understanding of statistical methods and machine learning techniques.
Extensive software engineering experience and cloud understanding.
Understanding of Artificial Intelligence solutions and techniques.
Ability to apply statistical methods and machine learning techniques to solve business problems.
Formulating business problems to enable statistical modelling.
Selecting the right statistical tools and techniques for the job.
Experience translating statistical findings into business recommendations.
Industry experience in Healthcare and/or Insurance.
Extensive experience with Amazon Web Services (AWS).
Duties & Responsibilities
Identify and develop Predictive and Prescriptive Models to enable better decision making of business.
Identify, understand and interpret data structures across various databases within the business to facilitate data analysis and continuous monitoring activities.
Delve for insights in data and processes to help improve the business.
Contribute to the development of differentiated; superior solutions that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Enable the realisation of the financial business benefits accruing including minimisation of operational costs by ensuring that solutions are implemented effectively.
Model and frame business scenarios that are meaningful and which impact on critical business processes and/or decisions.
Participate and/or lead discovery processes with business stakeholders to identify problems and opportunities that may be addressed with statistical modelling or machine learning.
Collaborate with business to define approach to resolution of key business problems or development of new business strategies.
Contribute to the business by highlighting possible opportunities for process improvement and business value creation.
Identify and develop the hypothesis testing framework and modelling approach to address the business requirements.
Identify available and relevant data, potentially leveraging new data collection processes such as social media.
Make strategic recommendations on data collection and experimental design incorporating business requirements and knowledge of best practices.
Prepare the data for analysis and modelling, which includes data cleaning, standardisation, transformation, dimension reduction and feature engineering.
Identify and train suitable models/algorithms to discover patterns and make predictions.
Extend existing code and develop custom code to implement statistical models, machine learning algorithms and data mining techniques for large datasets in a computationally efficient manner.
Compare model performance, select the best algorithm for the job and be able to motivate this choice in a non-technical manner.
Interpret results and translate findings into clear and actionable insights that can be easily validated with the project sponsor.
Communicate findings to business with various skill levels and in various roles, presenting trends, correlations and patterns found in complicated datasets in a manner that clearly and concisely conveys meaningful insights.
Assist business users in the use of the models and interpretation of model output.
Assist with monitoring and reporting on model accuracy after it has been embedded in operations.
Assist with monitoring and managing cloud expenditure and budget.
Help lead and mentor team members and collaborate in problem solving.
Lead projects and manage delivery expectations.
Competencies
Business Acumen.
Drive for Results.
Leads Change and Innovation.
Impact and Influence.
Collaboration.
Self-Awareness and Insight.
Numeric skills.
Analytical skills.
Attention to detail.
Process skills.
Communication skills.

Consultant (Healthcare)

Closing Date
2025/01/17
Reference Number
MMH241217-2
Job Title Consultant (Healthcare)
Position Type Permanent
Role Family Client Services
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Sandton
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To provide and effective and effective service to clients by managing a portfolio of clients,facilitating meetings and providing advice on Medical Scheme benefits. Will also be the lead consultant on a portfolio of own smaller clients with oversight from a Principal or Senior Consultant.

Requirements
Qualifications

Relevant Bachelor’s Degree or equivalent
Regulatory Exam (RE)
FAIS accredited
Experience

3-5 years’ consulting experience within the Medical Scheme consulting environment
Knowledge of the Health care Industry
Comprehensive knowledge of Medical Schemes Act
Knowledge of the wider Employee Benefits
Duties & Responsibilities
STRATEGY:

Build and maintain effective relationships with internal and external clients
Take ownership of allocated clients and ensure quarterly meetings are arranged
Take ownership of all queries and ensure that they are resolved timeously and effectively
Build a network of relationships with service providers in order to ensure effective service delivery to clients
Provide a consistent service delivery to ensure client retention and satisfaction
Assist with commission calculations, ensuring that they are accurately calculated and allocated to clients
Prepare all agendas, minutes and file notes for client meetings ensuring quality and accurate reporting
Follow up on action items from client meetings ensuring and ensure that they are executed within agreed timelines.
Prepare product education material for area of responsibility
Assist in the installation of new business ensuring efficiency and that everything is processed within agreed timelines
ENGAGE WITH CLIENTS IN ACLIENT CENTRIC MANNER:

Where relevant, take ownership of the client and manage the entire client relationship (relational and technical) insofar as asset consulting functions are concerned.
Provide accurate, current advice and information regarding solutions to all clients/stakeholder
Participate and contribute to culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
Give input in the development of initiatives to improve or enhance the client experience.
Make recommendations to improve client service and fair treatment of clients and their employees within area of responsibility
Ensure implementation, tracking and measurement of all client deliverables in line with SLA
Ensure follow up on all leads within area of responsibility
Ensure client retention by ensuring successful service delivery
Prepare and ensure that all presentations, letters, service level agreements, marketing and education material applied in the consulting service and sales process is up to date and of a high standard
Ensure accurate reports and documentation are provided to the clients and brokers as per agreement
In the execution of the CVP, look for new business opportunities and or cross selling opportunities
Be on top of “year-End arrangements af facilitating the option change process within each client
SELF-MANAGEMENT ANDTEAMWORK:

Develop and maintain productive and collaborative working relationships with peers and stakeholders.
Provide support, guidance, and mentorship to any junior consultants.
Positively influence and participate in change initiatives.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Take ownership for driving career development.
MANAGE BUDGET ANDIMPLEMENT SOUND FINANCIALCONTROLS:

Identify solutions to enhance cost effectiveness and increase operational efficiency
Manage financial and other company resources under your control with due respect
Take responsibility for managing both reputational and financial risk as a result of interactions with both internal and external clients
Competencies
Influencing
Sense of urgency
Analytical thinking
Planning and organising
Interpersonal Relationships
Presentation and facilitation skills

Broker Service Consultant

Closing Date
2025/01/15
Reference Number
MMH241212-9
Job Title Broker Service Consultant
Position Type Permanent
Role Family Client Services
Cluster Health Solutions
Remote Opportunity None of the time
Location – Country South Africa
Location – Province KwaZulu-Natal
Location – Town / City Durban, Cornubia
Introduction
Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Provide immediate support to brokers/ planners /financial advisors via call and correspondence.

Requirements
Matric
3-5 year’s experience in a customer service environment is essential
Relevant industry qualification would be an advantage
Excellent Networking Skills is essential
Good understanding of the intermediary/broker industry (specificto Health)
Good understanding of the medical scheme industry and regulations
Knowledge of Oracle platform and Momentum health products is essential
Duties & Responsibilities
Front-line external consultation between groups, brokers, and schemes
Ensuring the companies are updated in terms of Medical Schemes Act, Schemes rules, and related legislation
Assisting online companies with data input and the Web usage
Responsible for problem-solving at all levels
Written and verbal communication at both executive and member level
Management of relationships with brokers to ensure optimal service delivery to broker clients
Relationships with key clients is positive and productive
Relationships with brokers is positive and productive
Ensuring queries and problems are resolved accurately and timeously
Training needs of clients are identified and addressed
The year-end process runs smoothly and is facilitated to ensure that clients are fully aware of all changes and options available to them
To build relationships and to provide a consistent one-stop service to all stakeholders
Identify risks to the company and escalate accordingly
Engage in effective communication and delivery according to Service Level Agreements
Obtain and maintain a broad product knowledge in order to effectively and accurately respond to customer queries
Ensure Service Level Agreements are met and exceeded
Deal promptly with client requests in a competent, efficient, and professional manner
Handling high-level unresolved queries/disputes from brokers
Ensure that the appropriate recovery measures and plans are implemented to handle broker escalations
Liasing with the departments that do not meet the standards of service as laid down in Scheme service level agreements
Ensuring that the recommended corrective measure to the defaulting departments does take place
Identify areas where training is required to improve service levels
Identify process and system shortfalls in order to improve efficiencies
Building and maintaining relationships with QA & Leaders of the various business units
Ensuring that broker feedback on queries received via Social Media and the business is responded to within agreed SLA

Competencies
Business Acumen
Client/Stakeholder Commitment
Drive for Results
Leads Change and Innovation
Collaboration
Impact and Influence
Self-Awareness and Insight
Diversity and Inclusiveness

Clinical Team Leader

Closing Date
2025/01/17
Reference Number
MMH241204-6
Job Title Clinical Team Leader
Position Type Permanent
Role Family Medical
Cluster Health Solutions
Remote Opportunity None of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Lead a team to support clients with requests, queries, escalations and documentation in accordance with agreed Service Level Agreements and legislative and compliance requirements.

Requirements
Matric
Registered nurse / BPharm with at least a minimum of 3 years’experience
Registration with the professional bodies (SANC/SAPC)
At least 3 years demonstrated experience in a Team Leader or leadership role advantageous
Previous experience or knowledge of the health care industry, financial services, and insurance will be an advantage
Knowledge of the Oracle system will be advantageous
Duties & Responsibilities
Maintain great staff morale by leading, guiding, developing and supporting team members by identifying appropriate training needs and providing coaching to achieve performance standards.
Liaise with trainers to ensure that their training material is accurate and continuously updated.
Networks with other areas across the business
Facilitates and manages projects,system enhancements and changes
Positively influence and participate in change initiatives.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Communicate the policy and procedures of the company to the team, ensuring that they are implemented.
Increase efficiency with tools that enable staff to maintain and monitor cases in terms of quality and cost efficiencies.
Supervise staff, including identification of training needs and requirements, granting leave,performance appraisals, and productivity (in terms of quality and quantity) in collaboration with the manager for assisting the manager in the development of the programs and staff.
Compiling Health Risk Management (HRM) operational and scheme reports.
Attend internal stakeholder and scheme clinical meetings where required.
Improve customer satisfaction by meeting all customer commitments and service provider requirements.
Coaching and supporting theManaged care teams in ensuringa high standard of service delivery.
Build and maintain relationshipswith clients and internal and external stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Demonstrate exemplaryleadership behaviour, through personal involvement,commitment and dedication insupport of organizational values.
Execute effective workforceplanning practices to ensure thatstaffing requirements are accurately forecasted.
Identify solutions to enhancecost effectiveness and increase operational process efficiency across managed care programmes.
Implement and provide input intogovernance processes, systems and legislation within area of specialization.
Provide input into the risk identification processes development and communicate recommendations in the appropriate forum
Competencies
Business Acumen
Advanced Excel skills
Report writing skills
Client /Stakeholder Commitment
Drive for Result
Leads change and innovation
Motivating and Inspiring team
Self-awareness and insight
Diversity and inclusiveness
Growing talent

Clinical Consultant x6

Closing Date
2025/01/15
Reference Number
MMH240902-4
Job Title Clinical Consultant x6
Position Type Permanent
Role Family Client Services
Cluster Health Solutions
Remote Opportunity None of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable,integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation,and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To ensure best practice is followed in providing medical care and treatment.

Requirements
Matric.
Registered Nurse is essential.
2-3 years’ experience within the managed care industry.
Excellent understanding of thescheme products and legislation.
Effective management of scheme rules in line with clinical guidelines.
Knowledge of PMB guidelines.
Telephonic etiquette.
Duties & Responsibilities
Attain daily KPI of 70 –;meet theprescribed number of calls (240seconds Handling time percall).
Maintain quality customer service.
Bin management turn- aroundtimeof 48 hours.
Implementation ofpolicies/protocols related to scheme benefits.
Benefits in and out of hospitalis appropriately controlled.
Exclusions are correctly and consistently applied.
Positive relationships are built and maintained with hospitals and providers.
Appropriate referral to case management team.
Competencies
Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
Drive a sense of urgency, focus, accountability, agility and executionto deliver business results.
Actively leads change, does what is right for the business and drives continuous improvement through innovation.
Prioritises the business interests of MMH and invests in the success of the group by aligning effort across divisions.
Persuades, convinces, influences and inspires others, both within MMH and externally to win support, loyalty and gain commitment to the purpose of MMH.
Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations. Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Financial Accountant

Closing Date
2025/01/17
Reference Number
MMH241011-8
Job Title Financial Accountant
Position Type Permanent
Role Family Finance
Cluster Momentum Life
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
This role is positioned within the Momentum Retail Finance team reporting to the Support Financial Manager. The purpose of this role is to ensure that financial records are accurately recorded according to financial reporting standards. In collecting, analysing, and reporting financial data this role has a specific focus on the expense reporting element included in financial reporting.

Requirements
Experience and Qualifications

Bachelor of Commerce: Accountancy or equivalent.
Minimum of 2 years’ financial accounting experience within the Financial Services Industry.
Microsoft Excel at an advanced level.
Duties & Responsibilities
General Ledger and Reconciliations:
Ensure the balancing of general ledger accounts aligned to the source documentation within agreed time frame.
Completeness of financial transactions captured in the general ledger.
Ensure that all loan accounts are balanced, and income and expenditure is captured to the general ledger within agreed timeframe.
Identifying internal financial controls that need to be strengthened through improved reconciliation processes.
Review and approve the general ledger journal allocations based on levels of authority and policy.
Reporting:

Ensure all financial values reported in financial models reconcile to the general ledger and are in line with principles aligned to valuation models.
Update financial models within required timelines.
Prepare management reports and distribute after investigation and resolving all queries. Responsible for ensuring all management expenses are reported in line will applicable models used for valuation purposes.
Analyse financial reports and information to identify area of opportunities or potential financial risks within business.
Identify and explain relationships on financial reports and advise stakeholders on the implications of these relationships and provide context to financial information.
Advise and guide stakeholders and non-financial managers regarding finance elements.
Budget and Forecasts:

Update budget models with relevant budget and forecast.
Ensure the accurate capturing of budget in the budget reporting framework/ tool.
Control and track the budget for the various business areas.
Facilitate and manage the budgeting process and evaluate budget information received and discuss errors or omissions with stakeholders.
Proactively engage with business to forecast expenses and identify solutions to enhance cost effectiveness and increase operational efficiency.
Balance Sheet:

Ensure that all valid entries are captured accurately on the balance sheet and reconciled within agreed timeframe.
Management of prepaid and accruals on the balance sheet.
Documentation:

Prepare all documentation for internal and external audit.
Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
Fixed Asset Register:

Update and maintain the fixed asset register, noting additions and disposals and verification on an annual basis, resolving all discrepancies timely.
Risk Management:

Ensure all risks are mitigated and escalated to relevant stakeholders.
Effective and consistent service delivery and support to all internal clients
Adhoc:

Ensure that all Adhoc tasks are completed accurately and timeously as agreed at the time.
Projects:

Ensure that all Projects tasks are completed accurately and timeously as agreed.
Competencies
Drive a client centric environment that focuses on best practice service delivery.
Self-management and teamwork.
Manage and implement sound financial controls.

Operational Support Analyst

Closing Date
2025/01/16
Reference Number
MMH241204-4
Job Title Operational Support Analyst
Position Type Permanent
Role Family Information Technology
Cluster Momentum Life
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
The primary function of the role is to offer application support to the end-users.

Requirements
Degree/ Diploma in Information Systems or related qualification will be desirable
At least 2 years working experience in Operational support role
Experience in basic MS SQL Server and JIRA application
Experience in process analysis and documentation (Visio / business process management solutions)
Advanced analysis skills and problem-solving ability
Momentum product house background or strong understanding thereof essential
Duties & Responsibilities
Provision of on-going support on applicable systems and processes
Manage associated errors and exceptions, new requirements.
Log system errors and problems with IT Team and manage the resolution thereof
Test and implement new versions of various applications and systems as released internally
Manage and maintain integrity and technical aspects of databases and systems including assistance with disaster recovery and business continuity planning
Daily business and team support
Investigate and resolve application and contractual errors and queries within the SLA time
Identify potential system and data risk
Regular system integrity checks
Perform a project manager role on smaller projects / work together with a project manager on bigger projects
Competencies
Problem solving and solutions implementer
Leads change and innovation
Collaboration
Self-development
Self-starter
Strategic thinker
Business knowledge
Growing talent
Teamwork and cooperation
Attention to detail
Results driven

Senior Java Developer

Closing Date
2025/02/07
Reference Number
MMH241203-2
Job Title Senior Java Developer
Position Type Permanent
Role Family Information Technology
Cluster Momentum Insure Company Limited
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Momentum Group Limited (Momentum Group) is a significant player in South Africa’s life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients’ financial dreams. Our client-facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.

Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit’s inherent energy and commercial drive through our collaborative federated approach. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Develop, maintain and support mission-critical, enterprise-grade software applications that improve business efficiency and are aligned to the enterprise architecture and business strategy.

This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns. Various technologies are used within this space of which the major ones are Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux. Development challenges will include new software development as well as maintaining current software, including modernisation of platforms with minimal impact on business. From a people perspective you should be able to operate on your own and within a team setup, depending on the projects you will be involved. Knowledge sharing is key to the role and technical guidance as well as mentoring of junior to intermediate developers will be expected.

Requirements
Experience and Qualifications

5-7 years’ intermediate/senior java development experience using Java EE on Unix based platforms.
Relevant IT qualification.
Relevant post graduate IT qualification.
Duties & Responsibilities
Develop software based on technical design (Internal Process).
Keep abreast of new technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.
Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.
Contribute to the design of scalable solutions that supports the system architecture.
Translate business requirements into workable solutions and document solution into technical specifications.
Design and code new software functionality using code that is scalable, readable, maintainable and re-usable.
Develop and maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.
Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.
Collaborate with business analysts and testing team in developing, testing and deploying new software system components or software system enhancements.
Collaborate with testing team to co-create test cases.
Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) and resolve all issues/queries.
Contribute to user acceptance testing (UAT) and training material.
Once the solution has been successfully tested, prepare and produce releases of software components into production/live environment.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Maintain existing programmes, ensuring all errors are resolved and documented.
Advise and guide colleagues regarding effective business system analysis approaches and techniques.
Review and quality assure deliverables of junior team members in accordance with IT Strategy, architecture and best practice.
Mentor team members and provide insight to effective and efficient Java development practices.
Design solutions that eliminate reoccurrence of errors.
Provide technical guidance to the operations and support team.
Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution.
Engage with clients in a client centric manner (Client Services).
Provide authoritative, expertise and advice to clients and stakeholders.
Build and maintain relationships with clients and internal and external stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Make recommendations to improve client service and fair treatment of clients within area of responsibility.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Self-management and teamwork (People).
Develop and maintain productive and collaborative working relationships with peers and stakeholders.
Positively influence and participate in change initiatives.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Take ownership for driving career development Contribute to financial controls and planning (Finance).
Identify solutions to enhance cost effectiveness and increase operational efficiency.
Manage financial and other company resources under your control with due respect.
Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
Examining Information
Articulating Information
Managing Tasks
Interpreting Data
Challenging Ideas
Producing Output
Developing Expertise
Team Working
Java EE (Not Spring)
GitLab
Jenkins
Ansible
Linux/AIX
REST
Back End Development
Object Orientated development and design
WebSphere Application Server and WebSphere Liberty Server
Java skills:

5 years Software Development experience in a distributed computing environment using Java EE.
Solid (Java EE) back-end development experience.
Advanced understanding and everyday use of OO principles such as inheritance, interfaces, abstract classes, etc.
Good systems and code design skills including good documentations skills where necessary.
Understanding and experience with micro-services.
Strong knowledge of REST API designs.
Strong knowledge with CI/CD principles.

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We wish you all the best with your applications.