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Ops Specialist: Safety, Health & Environment
Date: 22 Jan 2025
Location: Durban, KwaZulu Natal, ZA
Company: Company
Structural Information
Job number: 10004697
Job title: Ops Specialist: Safety, Health & Environment
Job grade: S6
Group/ BU: Corporate
Division: CEO
Span of control: 0
Reports to: Management
REM Functional Area: HR
Core Description
Provide subject matter expertise on Occupational Safety, Health & Environmental management to Telkom Group and its Subsidiaries, and employees in the region. Enforce and ensure compliance to Safety and Environmental Acts and other applicable legal requirements and Telkom Group SHE policies, standards, and processes by conducting site audits & inspections and contractor management. Execute OHS related risk management activities in the Region, conduct OHS training for employees and contractors and Injury on Duty (IOD) process management.
Job Responsibilities
Stakeholder Engagement:
- Internal: support regional Executives & Management team and assist in setting up SHE structures in the region.
- External: Engage with external customers (such as Department of Labour, service providers and contractors to ensure safety requirements are met.
SHE compliance Audits and Inspections
- Develop regional Audit plan based on regional high-risk areas and non-compliances.
- Conduct audits, inspections and risk assessments for the region, compile and submit audit report to management/ safety committee/ clients.
- Identify long outstanding or recurring non-compliances.
- Monitor compliance progress/receive notice of intent.
Contractor Management
- Conduct contractor SHE audits, and enforce OHS compliance with regulatory requirements, and Telkom policies and procedures.
- Review and approve safety documents and safety files for contractors.
- Develop and monitor contractor compliance programme.
Provide SHE Subject Matter Expertise
- Identified and evaluate training needs, in conjunction with the HRBPs.
- Lead and support regional safety starts with me campaigns and safety improvement initiatives.
- Keep abreast of Safety, health & environment legislation and regulations and advise business.
- Develop and review Telkom Group SHE procedures and standard operating procedures and enforce compliance.
IOD management
- Facilitate and lead the investigations investigation and root cause analysis as per the Incident Investigation and Reporting procedure.
- Ensure that the Injury on Duty (IOD) procedures are complied with, and that IOD documentation is timeously submitted to the Compensation fund.
- Assist and support HRBPs and line management on wellness days.
Core Competencies
Functional Knowledge
Occupational Health and Safety Act; COID Act; Environmental Management Act; Incident Management; OHS Legislation and Legislative Terminology; Governance Compliance; Disaster Recovery and Business Continuity Planning; Report Writing; Deep and proven knowledge of Workplace industry best practices and trends; Risk Mitigation
Functional Skills
Conflict management; Auditing and Risk Management techniques; Disaster recovery techniques; OHS and security performance metrics; OHS Risk Management; Policy and Process Management; Resource Management and Scheduling; Financial Acumen including budgeting; Strategy & Sustainability Inspirational Leadership; Business Performance and Delivery; Interpersonal; Corporate Governance & Compliance; Personal Mastery
Competencies (Behaviour)
Professionalism; Integrity; Emotional maturity; Trustworthiness; Team player; Managing tasks; Seizing opportunities; Challenging ideas; Showing composure; Values Aligned with company Values
Certifications
- None
Education
- NQF 6: 3 year Diploma/ National Diploma
Experience
- 3 Years relevant experience
Additional Information
Experience:
- Relevant experience in Occupational Health, Safety, Health and/or Environment Management.
Special Requirements
- Valid Drivers license
- Ability to work long hours as and when required
- Willing to travel
Physical Requirements
- None
Tech Officer: Core Network Field Ops
Date: 22 Jan 2025
Location: Knysna, Western Cape, ZA
Company: Company
Structural Information
Job number: 10006631
Job title: Tech Officer: Core Network Field Ops
Job grade: OP1
Group/ BU: Openserve
Division: Openserve
Span of control: 0
Reports to: Management
REM Functional Area: Technical
Core Description
Perform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.
Job Responsibilities
OUTPUT 1
Maintained Equipment/ Systems/ Performed Routines (PMT)
SUB-OUTPUTS
Monitor equipment/ system performance
Determine maintenance/ TBI activities
Facilitate site access
Execute maintenance/ TBI activities
Complete relevant administration
Provide report back/ recommendations
Replace and/ or service resources
Provide assistance and support on request
Create System backups
Do general Housekeeping
Compliance to the DOP, OSS systems processes
Update records
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames
CPE Equipment
Buildings and Sites
OUTPUT 2
Repaired Equipment/ System
SUB-OUTPUTS
Receive and analyse fault information
Diagnose fault/ identify requirements and source spares
Facilitate site access
Repair fault
Remove dead jumpers, where required
Conduct functionality tests, complete admin/ advantex Provide assistance and support on request
Update records
Provide report back/ recommendations
Process and return faulty equipment for repair
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 3
Installed Equipment/ Systems/ Activated Services
SUB-OUTPUTS
Receive and analyze request for installation/ activation
Obtain installation/ activation details and equipment
Facilitate site access
Install/ activate equipment/ systems/ services
Perform functionality tests, complete admin
Provide assistance and support on request
Update records/ labelling
Provide report back/ recommendations/ advise re-planning
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 4
Recovered Equipment/ Systems/ Services
SUB-OUTPUTS
Receive and analyse request for recovery
Facilitate site access
Recover equipment/ systems
Remove dead jumpers where required
Scrap/ return equipment
Store instruments/ equipment
Provide assistance and support on request
Update records, complete admin
Provide report back/ recommendations
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
Core Competencies
FUNCTIONAL KNOWLEDGE
Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMS Regulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle Compliance
FUNCTIONAL SKILLS
Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance
ATTITUDES/ LEADERSHIP COMPETENCIES
Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; Adaptable
Certifications
Education
- NQF 6: 3 year Diploma/ National Diploma in Engineering
- OR NQF 4 (Grade 12) in Mathematics or Science
Experience
- 6 months/ 1 Year relevant experience
- OR 3 years relevant experience
Additional Information
Outputs (continued):
OUTPUT 5
Commissioned/ Accepted Installations
SUB-OUTPUTS
Receive specification/ requirement
Confirm equipment requirement
Facilitate site access
Perform Acceptance Test Procedures (ATP)
Commission equipment
Perform functional tests
Provide assistance and support on request
Complete administration
Confirm completed commissioning
Provide report back
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 6
Performed Compliances
SUB-OUTPUTS
Submit claim forms, as prescribed
Re-allocate Opex and Capital work as prescribed
Follow DOP Station handling procedures
Conduct DOP audits as per agreed timelines
Adhere to Advantex/ WFM processes and procedures
Perform compliances
Perform site surveys and asset verifications
Escalate any deviations
Update records
RANGE
Overtime and S&T
DOP Station spares
Advantex Tools and Test Equipment
SHE Management
EUD Devices
Telkom Policies
Telkom assets and sites
TBIs
Telkom Mobile/Projects
Experience:
- Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.
Special Requirements
- Valid Drivers license
- Ability to work after hours
- Ability to work overtime
- After hours call out (stand by)
Physical Requirements
- Colour Vision
- Work at Heights
Snr Specialist: Telkom Governance and Compliance
Date: 21 Jan 2025
Location: Centurion, Gauteng, ZA
Company: Company
Structural Information
Job number: 10031646
Job title: Snr Specialist: Telkom Governance and Compliance
Job grade: S4
Group/ BU: Corporate
Division: CEO
Span of control: 0-5
Reports to: Executive Management
Core Description
Responsible for ensuring that the company adheres to standards of good governance, including legal standards, regulatory requirements, and internal policies. Responsible for specific aspects of the company secretarial function including the maintenance of effective records and administration and upholding the legal requirements of governing documents, charity law, company law.
Job Responsibilities
Governance & Compliance:
- JSE Compliance across the Group
- Ensure the required policies required by JSE listing requirements are in place and assist in ensuring compliance with the listing requirements across the Group and at Board level.
- Assist in the liaison with the Sponsor on matters pertaining to the listing requirements for the Group and the release of SENS announcements.
- Facilitate the release of announcements required in terms and of the Debt Listing requirements.
- Prepare the King IV disclosure for publishing and assist with King IV audits as required.
- Assist in ensuring compliance with the Companies Act and with Companies Act audits.
- Prepare conflict of interest registers for publishing on the website based on the required declarations by Directors.
- Responsible for share register oversight and Transfer Secretary liaison
- Liaise with Strate and transfer secretaries to facilitate shareholder analysis required ito the JSE listing requirements.
- Ensure timely preparation of all the Shareholder analysis reports.
- Maintain statutory books and records, including registers of members, directors, and secretaries.
- Assist in ensuring compliance with the Memorandum of Incorporation and that governance prescripts are aligned to the Memorandum of Incorporation and that it is filed with the Registrar.
Board and Committee Support:
- Manage documents related to Board committees: compile annual workplan and draft and distribute agenda in accordance with the plan, distribute, source submissions and compile meeting packs on Board portal, compile minutes, action logs and resolution registers and manage the approval processes for each.
- Attend meetings, take accurate minutes, and ensure timely distribution of minutes and follow-up on action points.
- Manage correspondence with all members of designated Board committees.
- Manage the Board and Committee Evaluation Process
Annual General Meeting:
- Ensure effective preparation and co-ordination of activities with all stakeholders in the lead up to the Annual general meeting, including dates, notices, record dates, shareholder analysis reporting, etc. in alignment with Companies Act Requirements.
- Co-ordinate campaign to encourage shareholder and employee registration for the AGM and monitor proxies and likely outcome of votes.
- Co-ordinate voting at the AGM and ensure shareholders are briefed on procedures.
- Assist in ensuring any amendments are aligned to the Companies Act and are tabled with the shareholders at the AGM.
- Receive share registers monthly.
Integrated Report:
- Responsible for preparing the Governance Report and ensuring that it meets the reporting requirements of JSE LR and King IV
Administrative Support:
- Manage the related administration of company secretarial duties, including correspondence and documentation.
- Ensure all records are accurately maintained and easily accessible on the Secretariat Shared portal.
Core Competencies
Functional Knowledge
Business principles, practices and processes; Regulatory & governance frameworks; JSE requirements; Corporate Governance practice, laws, regulations & codes (local & international)
Functional Skills
Organisation and Planning; Administration; Written and Verbal Communication
Competencies (Behaviour)
Thought Leadership: Developing strategies/Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches.
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks.
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities.
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people.
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values Aligned with company Values.
Certifications
- None
Education
- NQF 7: 3 year Degree
Experience
- 7 Years relevant experience, of which at least 2 years on management level
Additional Information
Qualifications:
- Qualification preferably in Law, Business Administration, or a related field. A qualification specifically focused on corporate governance or company secretarial practice will be advantageous.
Special Requirements
- Attention to detail and high level of accuracy.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and familiarity with company secretarial software.
- Integrity and professional ethics.
- Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.
- Proactive and able to take initiative.
- Ability to handle confidential information with discretion.
Special Requirements
Physical Requirements
- None
Specialist: NMS Technical Operations
Location: Centurion, Gauteng, ZA
Company: Company
Structural Information
Job number: 10029110
Job title: Specialist: NMS Technical Operations
Job grade: S5
Group/ BU: Openserve
Division: Openserve
Span of control: 0-5
Reports to: Senior Management
Core Description
Responsible for strategic and technical direction, customisation, operationalise & support of Network Management Systems (NMS) and/or Applications and associated Information Technology Infrastructure. Systems across all ranges to optimise Telkom’s Core Network performance towards world class standards. Liaising and maintenance of support contracts. Provide specialised assistance, within own areas of expertise, on most aspects of the technology that the NMS supports. Drive efficiencies through continuous process improvements and automation. Responsible for the planning, build, systems management, technology & services integration and in-house training. Support shall be provided at an expert level, taking responsibility for action and decisions concerning the prompt restoration or provision of service in full or partial system failure(s).
Job Responsibilities
Responsible for the integration and execution of business drivers and key business objectives (20%)
– Compile policies and procedures, guidelines and specifications applicable to Networks and Services
– Conduct special investigations
– Develop technical operational plans
– Customise/ operationalise solution/ service
– Maintain systems
Drive Operational efficiencies (40%)
– Ensure service or network availability and performance
– Manage projects
– Improve network/ service and platform performance
– Research Technology, Solutions and Services
– Upgrade network services and platforms
Manages internal & external customer relationships (10%)
– Coordinate vendor/ contractor service
– Maintain support contracts
– Provide high level support
– Liaise with role players
Manages people performance and development (10%)
– Develop staff/ customers
– Provide complex technical support- Transfer technical skills
Drive compliance as per Telkom policies (10%)
– Ensure absolute integrity
– Apply and abide by governance policies and policies
Manages the development of budgets, expenditure and performance reporting (10%)
– Generate statistics
– Provide reports
– Supplier contract management
– Service level agreement management
Core Competencies
Functional Knowledge
Business Plan; Implement, Configure & Support Internetwork on relevant Technologies; Information & Communications Technology (ICT) Fundamentals; Internetworking Architectures, Protocols & Topologies Network Environment; Network & Service Management; Network, Product & Services Technologies; Operations Management; Relevant Technology, Troubleshooting Techniques; Service Environment Technical Infrastructure; Telkom Policies & Procedures; Telecommunication Network
Functional Skills
Analytical; Coaching; Computer Applications; Communication; Decision Making; Facilitating Techniques; Interpersonal; Organizing Techniques; Planning; Problem Solving Report Writing Techniques; Telephone Etiquette; Technical Equipment Handling; System Thinking Decision Making Interpersonal; Project Management
Attitudes/ Leadership Competencies
Accurate; Approachable; Business Orientated; Conscientious; Customer Focused; Customer Orientated; Dedicated; Goal Orientated Initiative; Innovative; Integrity; Professionalism; Perseverance; Responsible; Self Driven; Alignment with Telkom Values (CHART)
Certifications
Education
- NQF 6: 3 year Diploma/ National Diploma in Engineering
Experience
- 5 Years relevant experience
Additional Information
Special Requirements
Physical Requirements
Key Stakeholders
- Executive
- Management
- Network Management Centres (surveillance, control & Analysis)
- Service Operations Centres
- Network and Service Dispatch Centres
- Network and Service Field Operations
- Service management
- Vendors
- Network Provisioning
- TFMC
Tech Officer: AC Power
Location: Centurion, Gauteng, ZA
Company: Company
Structural Information
Job number: 10031400
Job title: Tech Officer: AC Power
Job grade: OP1
Group/ BU: Openserve
Division: Openserve
Span of control: 0
Reports to: Management
REM Functional Area: Technical
Core Description
Conduct property optimization through interactions with regional teams and ensure our properties’ AC equipment is running optimally.
Job Responsibilities
- Monitor utility usage, implement and manage plans to achieve optimized savings
- Measure and Analyse consumption of equipment on sites
- Conduct audits on Facility Management (FM) Service Provider routine maintenance and report anomalies
- Work closely with FM service providers to ensure equipment is functioning optimally Perform visits to sites identified as problematic by data analytics team
- Compile reports on anomaly findings
Core Competencies
KNOWLEDGE
Detailed understanding of AC power; Understanding of DC Power; Understanding Generator settings; Report writing Communications
ATTITUDES
Assertive; Integrity; Analytical; Customer Focus; Ethical; Performance Driven; Team Player; Process Orientated; Professional; Vendor management; Data analytics; report writing; People management – Directing people/ Service Providers; Convincing people; Interacting with people Personal Leadership: Embracing change; Thinking positively Values Aligned with OS
Certifications
Education
- NQF 5: 1-2 year Certificate/ Diploma
Experience
- 3 Years relevant experience
Additional Information
Qualifications:
- (Relevant) N. Diploma in Elec. Engineering (light/ heavy current)/ Computer Science/ Information Technology (NQF Level 5).
Special Requirements
Physical Requirements
Key Stakeholders
Tech Officer: AC Power
Date: 20 Jan 2025
Location: Kempton Park, Gauteng, ZA
Company: Company
Structural Information
Job number: 10031400
Job title: Tech Officer: AC Power
Job grade: OP1
Group/ BU: Openserve
Division: Openserve
Span of control: 0
Reports to: Management
REM Functional Area: Technical
Core Description
Conduct property optimization through interactions with regional teams and ensure our properties’ AC equipment is running optimally.
Job Responsibilities
- Monitor utility usage, implement and manage plans to achieve optimized savings
- Measure and Analyse consumption of equipment on sites
- Conduct audits on Facility Management (FM) Service Provider routine maintenance and report anomalies
- Work closely with FM service providers to ensure equipment is functioning optimally Perform visits to sites identified as problematic by data analytics team
- Compile reports on anomaly findings
Core Competencies
KNOWLEDGE
Detailed understanding of AC power; Understanding of DC Power; Understanding Generator settings; Report writing Communications
ATTITUDES
Assertive; Integrity; Analytical; Customer Focus; Ethical; Performance Driven; Team Player; Process Orientated; Professional; Vendor management; Data analytics; report writing; People management – Directing people/ Service Providers; Convincing people; Interacting with people Personal Leadership: Embracing change; Thinking positively Values Aligned with OS
Certifications
Education
- NQF 5: 1-2 year Certificate/ Diploma
Experience
- 3 Years relevant experience
Additional Information
Qualifications:
- (Relevant) N. Diploma in Elec. Engineering (light/ heavy current)/ Computer Science/ Information Technology (NQF Level 5).
Special Requirements
Physical Requirements
Key Stakeholders
Ops Specialist: SCA Surveillance & An
Location: Centurion, Gauteng, ZA
Company: Company
Structural Information
Job number: 10007757
Job title: Ops Specialist: SCA Surveillance & An
Job grade: S6
Group/ BU: Openserve
Division: Openserve
Span of control: 0
Reports to: Management
REM Functional Area: Technical
Core Description
Responsible for the technical analysis and timeous resolution of network and services incidents on an advanced specialist level as well as generating relevant statistics and reports.
Job Responsibilities
OUTPUT 1
Changed/ Implemented Database
SUB-OUTPUTS
Receive request
Analyse request
Improvement changes
Test
Compile report (feedback)
RANGE
Transmission
Non-Voice
Network Management System
Customer Networks/ Services
Customer Queries/Faults
Switching
Access Network
Satellite equipment/ Services
IP Networks
Satelite Equipment and Services
Broadband Services
Planning
International
OUTPUT 2
Ensured Service/ Network Availability and Performance
SUB-OUTPUTS
Monitor and manage network and associated systems/ equipment
Initiate corrective action
Correlate information
Coordinate activities in Group and Business Unit’s
Escalate problems and propose solutions/ make recommendations
Liaise with role players
Disseminate information
Generate statistics
Formulate and implement contingency plans
RANGE
Transmission
Non-Voice
Network Management System
Customer Networks/ Services
Customer Queries/Faults
Switching
Access Network
Satellite equipment/ Services
IP Networks
Satelite Equipment and Services
Broadband Services
Planning
International
OUTPUT 3
Executed Ad-Hoc Projects
SUB-OUTPUTS
Receive/ identify need to do project
Do research
Provide execution plan
Implement and utilise solution
Compile and implement work instructions
Control and feedback
RANGE
Transmission
Non-Voice
Network Management System
Customer Networks/ Services
Customer Queries/Faults
Switching
Access Network
Satellite equipment/ Services
IP Networks
Satelite Equipment and Services
Broadband Services
Planning
International
OUTPUT 4
Handled Requests
SUB-OUTPUTS
Receive request
Evaluate request
Log request
Investigate request
Identify responsible parties
Escalate if necessary
Provide informal and formal training and coaching
Request/ provide progress report to various parties
Clear requests
Monitor the system to avoid future failures
Provide and suggest future preventative measures
RANGE
Transmission
Non-Voice
Network Management System
Customer Networks/ Services
Customer Queries/Faults
Switching
Access Network
Satellite equipment/ Services
IP Networks
Satelite Equipment and Services
Broadband Services
Planning
International
OUTPUT 5
Maintained Grade Of Service
SUB-OUTPUTS
Familiarize with normsObserve deviations from norm
Analyze results of observations
Take corrective and proactive actions
Evaluate and record results of process
Propose solution / make recommendations
RANGE
Transmission
Non-Voice
Network Management System
Customer Networks/ Services
Customer Queries/Faults
Switching
Access Network
Satellite equipment/ Services
IP Networks
Satelite Equipment and Services
Broadband Services
Planning
International
Core Competencies
FUNCTIONAL KNOWLEDGE
Fault Finding Procedures, Network Layout,Network Management Systems,Technical Infrastructure,Telkom Policies,Telkom Procedures.
FUNCTIONAL SKILLS
Analytical,Coaching,Communicating,Controlling Techniques,Coordinating Techniques,Planning,Problem Solving,Report Writing Techniques,System
Thinking,Telephone Etiquette,Computer Literacy,Technical; Equipment Handling,organizing,coordinating,leading.
ATTITUDES/ LEADERSHIP COMPETENCIES
Committed,Customer Focus,Flexible/ Adaptable,Motivated,Performance Driven,Systematic,Reliable,Initiative,Adherence to Telkom procedures and
policies,Punctual,Team Player,innovative.
Certifications
Education
- NQF 6: 3 year Diploma/ National Diploma
- OR NQF 4: Grade 12
Experience
- 3 Years relevant experience
- OR 5 years relevant experience
Additional Information
Outputs (continued)
OUTPUT 6
Managed Critical Failure
SUB-OUTPUTS
Investigate cause/s of critical failure
Identify and evaluate critical failures
Coordinate failures
Initiate corrective action
Escalate problems and propose solutions/ make recommendations
Liase with role players
Feedback to all relevant parties
Generate reports
Formulate and implement contingency plans
RANGE
Transmission
Non-Voice
Network Management System
Customer Networks/ Services
Customer Queries/Faults
Switching
Access Network
Satellite equipment/ Services
IP Networks
Satelite Equipment and Services
Broadband Services
Planning
International
Special Requirements
- Valid Drivers license
- Ability to work shifts
- Ability to work overtime
- Ability to be on standby/ work overtime
- Ability to cope under pressure
Physical Requirements
Key Stakeholders
Ops Specialist: Regional Quality Assuran
Location: Pretoria, Gauteng, ZA
Company: Company
Structural Information
Job number: 10006909
Job title: Ops Specialist: Regional Quality Assuran
Job grade: S6
Group/ BU: Openserve
Division: Openserve
Span of control: 0
Reports to: Management
REM Functional Area: Technical
Core Description
To manage and ensure that approved quality standards and processes are implemented and adhered to.
Job Responsibilities
OUTPUT 1
Conducted Audits
SUB-OUTPUTS
Gather information
Plan audit programme
Liaise with stakeholders
Carry out audit
Provide feedback
Compile audit progress / report
Submit report
Follow up on audit
Update local records / admin
RANGE
Internal quality, management system audits
Accommodation
Engineering Yards
Financial
Material
Operational Processes
Transport
Health & Safety
HR
Management Audits
Supervisory Audits
Self assessment audits
Communication
Workman Ship Network
Technical Officer Audits
Tools
OUTPUT 2
Provided Support
SUB-OUTPUTS
Conduct special investigation
Liaise with stakeholders
Localize problem
Formulate possible solutions
Assist with implementation of quality systems
Compile and distribute report
Follow up on support
RANGE
Equipment functionality
Procedures And Policies
Quality Systems
Technical
Safety Management
Recommendations
OUTPUT 3
Compiled Procedures/ Instructions
SUB-OUTPUTS
Document procedure
Obtain approval
Review and update procedures
Gather information
Set up draft
Check viability of draft procedure
RANGE
Sample
Adoption Process
Repeat Faults
Condition Process
Technical Processes
Admin Processes
Regional Processes
L195 Procedure
OUTPUT 4
Compiled Reports
SUB-OUTPUTS
Receive request/ identify need and analyze
Collect information
Process information
Generate report
Validate report
Distribute to relevant role players
RANGE
Types:
Audit
Statistical
Progress
Core Competencies
FUNCTIONAL KNOWLEDGE
Test Equipment; Telkom Procedures; Telkom Policies; Customer Needs; Business Plan; Quality Management; Performance Analysis
FUNCTIONAL SKILLS
Conflict Management; Analytical; Communicating; Organizing Techniques; Facilitating Techniques; Feedback Techniques; Team Management; Writing; Listening Techniques; Computer Applications
ATTITUDES/ LEADERSHIP COMPETENCIES
Open Mindedness; Quality Awareness; Confident; Responsible; Proactive
Certifications
Education
- NQF 6: 3 year Diploma/ National Diploma
Experience
- 3 Years relevant experience
Additional Information
Special Requirements
- Valid Drivers license
- Ability to travel and stay out overnight
Physical Requirements
- Colour Vision
- Work at Heights
We wish you all the best with your applications
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