To apply, click on the link at the end of the posts and all the best with your applications.

Legal Counsel

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Invest

Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

Key Purpose

Providing the highest quality legal advice to relevant internal and external stakeholders regarding all legal related matters to minimize risk of the organization.

Areas of responsibility may include but not limited to

• Attend to and timeously resolve complaints on behalf of Discovery Life, Discovery Invest and the Discovery Retirement Funds to ensure the best possible outcome for these entities
• Pro-active analysis of legislation, regulatory updates and research on legal matters to ensure the best possible outcome for the various entities
• Providing sound legal advice to the different business units to ensure decisions are correct and justifiable
• Preparation of Legal publications, legal updates and guidance notes to business
• Review of Fund documentation, marketing brochures, publications, policy wordings etc. from a legal perspective
• Preparation of agenda packs for board of trustee meetings and sub-committees’ meetings
• Participation in Board of Trustees’ meetings and capturing accurate minutes
• Fulfil the role of Monitoring Person in respect of sound corporate governance for retirement funds including oversight of S13A breaches and S14 transfers
• Providing first line compliance support in respect of the duties of the Funds’ Principal Officer
• Providing oversight on the drafting of General and Special Rules for the Funds
• The investigation of death claims and providing recommendations to the Death Claims sub- committee
• Drafting responses to complaints received via the Pension Funds Adjudicator
• Drafting responses to complaints received via the office of the Ombud for Long term Insurance
• Building and maintaining relationships within internal business units and the relevant Regulatory bodies
• To conduct legal analysis and research on various legal matters

Personal Attributes and Skills

• Drives Results
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Problem Solver
• Manages Complexity
• Balances Stakeholders

Addition attributes

• Excellent drafting skills
• Excellent communication skills
• Able to deliver quality results under time pressure
• Ability to present findings and reports at meetings with internal and external stakeholders

Education and Experience

Qualification

• Matric
• Bachelor of Laws qualification
• Post graduate qualification in insurance and/or financial services

• Admitted attorney with litigation experience (Advantageous)

Experience

• Minimum 5 years’ experience within the financial services industry dealing with employee benefits, investments and/or group risk
• Experience in drafting of contracts and fund rules
• Experience in the application of the Policyholder Protection Rules
• Experience with Group Risk Insurance cover

Technical Skills & Knowledge

• Knowledge of Retirement Fund Compliance and Governance
• Knowledge of the King IV Principles of Corporate Governance
• Sound knowledge of relevant legislation
• Long and Short-term insurance experience, including policy drafting and risk benefits related advice
• Knowledge of Long Insurance legislation
• Knowledge of the Pension Funds Act and related legislation
• Knowledge of Income Tax legislation

Java Developer (Intermediate)

Java Developer

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Application Platform Services

Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

The Application Platform Services team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Application Platform Services helps the business to address changes through technologies.

Key Purpose

Within the Application Platform Services system area, the Java Developer must work together with Business Analyst, UX & Content Teams, System Architect and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.

The Java Developer will support the projects throughout the project life-cycle, including requirements, design, implementation, release and post release support.

The Java Developer in the Application Platform Services area must be technically able support and maintain the deployed applications on dev, test and production environments.

Areas of responsibility may include but not limited to

• Develop, test, and maintain the deployed application software with high quality
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
• Perform accurate development estimation
• Produce technical specifications and designs.
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments
• Present to senior stakeholders
• Offer support and guidance to peers
• Perform analysis at a strategic level and understand principles of business, technical and enterprise architecture

Personal Attributes and Skills

• Passionate about technology and development.
• Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
• Analytical thinking
• Personal organisation and time management skills
• Technical and business writing skills
• Presentation and facilitation skills
• Communication skills (written, verbal/presenting and listening)
• Stress management
• Customer focused
• Results oriented
• Able to resolve conflict
• Creative
• Innovative
• Self-driven
• Attention to detail
• Ability to build relationships with people from all different backgrounds and at different job levels

Education and Experience

• Minimum
  • Matric/Grade 12 and formal Java qualifications.
  • 3 years Java systems development experience
  • Java EE knowledge and experience
  • Experience with SOAP and REST services
  • Unit testing and mocking frameworks
  • Source control, experience with GIT
  • Experience with industry standard Application Servers (preferably WebLogic)
  • Knowledge of OO design principles and development patterns

• Preferred
  • IT related Degree or Diploma (BSc/BTech or similar).
  • Angular Framework
  • Spring Framework
  • SQL and ORM experience
  • Presentation layer development (HTML5, CSS, JavaScript, jQuery, GWT, Spring MVC)
  • Experience using formal modelling languages (UML, etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
  • Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development

• Advantageous
  • Honours degree
  • DevOps/Continuous integration
  • Exposure to the Atlassian tool suite (Jira, Confluence, Bamboo and Bitbucket)

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Tax Manager (International Tax)

Tax Manager (International Tax)

Job Purpose

The Group Tax Department is responsible for the Tax Strategy of Discovery. This encompasses the following functions:

1. Responsible for tax planning, compliance, reporting throughout the group
2. Provides technical advice to business to ensure compliance with existing and new legislation
3. Responsible for tax calculations, tax return submissions, tax accounting and reporting
4. Engaging with and managing relationships with South African Revenue Services (SARS)

Key Outputs may include but are not limited to:

The jobholder’s responsibilities will be to support the deliverables of the team, which include:  

• Preparation/review of various tax reporting requirements for the International Tax Function.
• Assist in the preparation of the various transfer pricing documents e.g. Master File, local file, CBC reporting as required across the group
• Assist in the preparation/review of various section 9D CFC controlled foreign company calculations
• Maintain excellent relationships with the international subsidiaries in order to understand the impact of taxes in their jurisdictions and enable appropriate reporting thereof
• Assist in researching and advising business of tax implications for cross border transactions including implications of double tax treaties and consideration of transfer pricing principles.
• Assist in the preparation of Pillar 2 computations and reporting
• Keep up to date with relevant Income Tax Act and Tax Administration Act and OECD guidelines
• Provide training on technical corporate or international tax matters to business units as required.
• Corporate Tax- preparation of the income tax computations to assist with interim and year end reporting requirements of the Group
• Liasing directly with auditors (internal and external) reviewing the relevant subsidiary tax computations and ensuring the correct tax treatment is applied to mitigate any income tax compliance risks.
• Liase directly with external legal advisors on technical matters as appropriate.

Work Experience

• 3-5 years experience in a tax department within a large corporate, (financial services is preferable) dealing primarily with local corporate income tax and international tax related matters

Education / Qualifications

• Qualified CA(SA)
• Advanced postgraduate qualifications in tax (preferable)

Technical Skills /Knowledge

• Excellent Excel knowledge
• Detailed knowledge, understanding and application of South African tax legislation, particularly international tax related concepts.
• Knowledge and understanding of IFRS

Virtual Sales Consultant

Discovery Connect :Virtual Sales Consultant
About Discovery 
 
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out 
and invest in exceptional individuals who understand and support our core purpose, and whose own 
values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven 
people to be their best. As global thought leaders, Discovery is passionate about innovating in order to 
not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Description 

The Virtual Sales Consultants are expected to be highly motivated and professional ambassadors for 
Discovery Connect, supporting clients after their initial product take-up via the Discovery Connect 
channel. Successful consultants are those that build trust-based relationships, offer world-class service 
and reliability, always doing what is best for our clients. 
Consultants are expected to generate sales opportunities via targeted existing Discovery Connect 
clients (>100,000 high value target clients) through on-going servicing and upsell campaigns across the 
Discovery product range. Consultants must carry themselves off professionally, conducting virtual 
(Zoom-based) client appointments and completing holistic FNAs and sales across the product range. 
Consultants will be expected to manage their own diary, client appointments and sales pipelines; 
proactively seeking sales opportunities and offering solutions tailored to a clients’ needs

Key Outputs 
 
The successful individual will be required to perform on, but not limited to the following key outputs: 
• Achieve sales targets through participation in proactive sales and marketing initiatives / campaigns 
• Maintain a professional approach to selling and manage the high networth clients efficiently 
• Communicate to members via telephone, email and video-calls
• Conduct Financial Needs Analysis 
• Comply with the compliance requirements 
• Achieve quality targets 
• Adherance to service level agreements 
• Build relationships with internal departments to ensure superior service offering to clients 
• Keep up-to-date with competitor product and service offerings and industry developments 
• Deal with client queries and provide information on a range of sales and service issues 

Personal attributes and skills 
The successful individual will be required to demonstrate the following competencies: 
• Self motivated 
• Goal orientated 
• Team Player 
• Ability to perform under pressure 
• Adaptable to change 
• Persuasive and resilient 
• Self managed with sound time management 
• Attention to detail 
• Ability to learn quickly and apply knowledge 
• Speak fluently (accent neutral) English/Afrikaans 

Qualification & Experience 
• Matric 
• At least 2 years sales experience 
• Minimum 1 year Discovery Life product knowledge 
• Minimum 1 year Discovery Insure product knowledge 
• Minimum 1 year Discovery Health product knowledge 
• Minimum 1 year Discovery Bank product knowledge 
• Minimum 1 year Discovery Invest product knowledge 
• PC literacy, email, word, excel (proficiency in MS Office) 
• Tertiary qualification an advantage 
• Essential NQF5 and RE5 qualification 
• COB Qualification 

Beneficial: 
• Tertiary qualification, particularly a business degree (or progress towards one) 
• Sound investment, life and other insurance knowledge 
• Broker consulting experience in the financial services industry 
• An understanding of financial planning

Financial Accountant

Financial Accountant – Vitality Finance Reporting

Key purpose:

Assist the Finance Manager in the daily accounting and reporting responsibilities in the finance function. Adhere to and improve the internal financial controls, identify and mitigate any potential financial risks facing the business, contribute to a cost-saving culture and find cost efficiencies.

Key Outputs

Journal preparation and review

Balance sheet reconciliations preparation and review

Budget preparation and tracking

Transaction validation and variance analysis

Weekly approval of supplier orders, invoices & staff reimbursements

Accounts Receivables

Internal and external audit liaison

Approval of Management expenses invoices and reimbursements

Ad-hoc financial analysis as required

Competencies:

Attention to detail is crucial

Upholds ethics and integrity

Advanced level of numeracy and solid knowledge of accounting principles

Strong reconciliation skills

Able to interpret complex contracts/arrangements and translate into the financials

Ability to effectively communicate at all levels

Takes initiative and works well under own direction

Manages time effectively

Works in a systematic, methodical and orderly way

Works productively in a highly pressurized environment

Accepts and tackles demanding goals with enthusiasm

Qualifications & Experience

• BCom degree or equivalent majoring in Financial Accounting
• Fully computer literate (advanced Ms Excel, Word etc.)
• Minimum 4 years working experience in Finance Reporting

Product Specialist

Role description:

Role Title

Product specialist

Role Grade

Specialist / Manager

Key Outputs

The successful applicant will be responsible for but not limited to the following job functions:

Be involved in executing the Vitality strategy in particular and Discovery strategy as a whole by introducing and enhancing various products and features in line with said strategy
Be product lead of cross functional development teams for new products or features, including large projects and launch items
Be able to successfully take a new product or feature from conceptualization through to implementation.
Be aware of customer experience, digital and gamification trends and innovations in this field to act as an expert in guiding Vitality’s new product or feature experience and enhancing Vitality’s current product or feature suite to achieve strategic outcomes
Maintain awareness of trends and innovations in health and wellness
Work with various stakeholders including marketing, systems, graphics and usability experts to ensure great member experience in new and current product enhancements
Manage the priority of work and ensure delivery of work within each product’s stream as well as where it fits in with the bigger picture of Vitality’s strategic outcomes according to greatest ROI and value.
Ensure all products are designed to optimize self-servicing and are operationally efficient
Hold strategic relationships with certain Vitality partners and suppliers.
Ensure the system’s solution is efficient in achieving ROI and not doing more systems work than is necessary to achieve both short term product goals as well as long term sustainability goals of the same product and the Vitality eco-system in general
Develop a broad knowledge of Vitality’s product and feature offering and assess the impact of new products/feature and product/feature enhancements to the greater Vitality business.
Identify critical elements of each product that must contribute to the product’s success in particular and Vitality’s strategic success as a whole
Identify key failure points in products and ensure that appropriate mitigations are in place either in product design or efficient operational processes
Contribute to formal and informal research to assist in product design and refinement
Develop presentation decks for meetings both internal and external
Develop product/feature specifications for product/feature launches and enhancements as well as medium to large projects
Provide insights on the performance of products against strategic objectives, targets and expected outcomes and propose interventions where required to ensure that these are met.
Responsibilities

The successful candidate will assume overall responsibility for:

Liaising with other areas of the business such as marketing and systems on an ongoing basis.
Compile business cases to motivate for the implementation of a new or enhancement to existing product/feature
Present information to an audience to gain buy-in and approval for a project or feature
Approve business specifications and system’ user specifications
Approve marketing content and UX / member journeys that they are in line with the strategic outcomes of the product
Approve testing plans to ensure all scenarios are catered for when new features and products are introduced.
Ensure operational efficiency is built into new and existing products.
Liaise and manage other business leads from other departments such as marketing, systems, operations, servicing, project office and finance to ensure their specifications fulfill the strategic and functional objectives of the products as well as implementation of the project is successful.
Support the head of Vitality Product management to:

Plan and drive the delivery of new Vitality products/feature and existing product/feature enhancements.
Define and execute the Vitality strategy and ensuring projects further the business strategic objectives.
Perform other functionally related duties as assigned.
Maintain operational processes where strategic input determines the direction of product developments
Qualifications and experience

Minimum of a bachelors degree.
Post graduate degree or business diploma is preferable but not essential
3 – 5 years’ experience in product development / management and/or digital marketing and strategy.
Experience at managerial level is preferred
Exposure to digital trends and strategies
Experience in agile product ownership.
Proven track record of leading projects and people.
Proven track record of project implementation
Relationship building experience;
Track record of working well across various departments in a large organization is preferable
Key personality traits and competencies

Personality traits and culture fit:

Resilience and persistence
Optimism and creativity
Self-confidence to thrive in dynamic, changing and fast-paced environment.
Strong leadership ability
Self-motivated and driver of initiatives, with a strong sense of ownership
Excellent and well-structured written and verbal communication
Well organized
Eye for detail and big picture simultaneously
Able to context switch effectively, and to juggle multiple hats and multiple initiatives concurrently
Competencies:

INNOVATION

Creative Problem Solving ability
Creative thinker who can generate innovative ideas and turn these into implementable products and processes
Is able to define new product requirements holistically using systems and design thinking
Demonstrates an understanding of how one issue may be a part of a much larger system

ANALYSIS

Analyse data and other sources of information and break the information down into components, patterns and relationships
Makes rational judgments from the available information and analysis
Produces a range of solutions to problems
Produces new ideas, approaches and insights
Extract principles from broad sets of requirements

TEAM WORK

Expresses opinion and key points of information clearly
Adapts to team, works well in a team environment, and can work effectively with different personalities and different working styles
Gains clear agreement and commitment from others by persuading, convincing and negotiating
Has the ability to manage assigned personnel by providing orientation, guidance, assistance and developmental training, if organizational structure requires this
Consistent positive and transparent engagement with key stakeholders
Manage teams to ensure teams work together

SAP IBO Developer

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Bank

Discovery Bank is a bank like no other – a shared-value bank, designed with our clients in mind. We’re all about sharing the value that clients create when they manage their money well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them of what it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you’re adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing a quality service experience, we have a job for you where you can be your best in an environment that’s safe and nurturing.

Job Purpose

Responsible for designing and creating software programs and applications through the SAP and ABAP programming codes. Conduct multiple diagnostic tests for newly created and existing applications to ensure adherence to quality standards and requirements. Provides technical resolution to end-users for their system issues and upgrade infrastructure to prevent the reoccurrence of downtimes and system failures.  As an SAP PO (Process Orchestration) Developer, you will be a key player in ensuring seamless integration of business processes within the SAP landscape. Responsibilities include designing, developing, and implementing integration solutions using SAP PI/PO (Process and Busienss Orchestration) tools. Collaborate with cross-functional teams to analyse business requirements and provide technical expertise in integrating diverse systems. Your expertise in SAP PI/PO/IBO, understanding of enterprise integration patterns, and proficiency in SAP technologies will be essential in optimizing business processes and data flow. Join our team to contribute to the efficiency and effectiveness of our SAP landscape through robust integration solutions.

Areas of responsibility may include but are not limited to

• • Assist development teams from project initiation through to production implementation in a consultative role, representing both PO / PI and IBO
  • Assist application support teams to monitor PI environment availability and identify potential issues to prevent unplanned outages
  • Assess and resolve SAP PI application failures
  • Analyze dumps, traces, and logs to determine root cause of specific problems
  • Identify and prioritize enhancements to existing SAP PI interfaces and business orchestration and execute per plan
  • Assist team members to identify and determine best value service improvement opportunities.
  • Define, document implement and operate repeatable, processes
  • Gather requirements on SAP PI and plan/design based on common requirements
  • Identify assumptions, constraints, and risks
  • Provide risk mitigation recommendations
  • Liaise with architecture to ensure PI functional and non-functional requirements are considered (i.e. security, compatibility and maintainability).
  • Submit progress or status reports using existing templates or MS Project Server
  • Develop, design, maintain and support SAP PO/PI and business orchestration
  • Design and implement configurations using SAP PO/PI and busienss orchestration
  • SAP configuration in full implementation cycle from blue printing to realization and go-live, in addition to configuration for maintenance and operations
  • Develop and document SAP functional, business, and/or system requirements specifications.
  • Develop and document screen, report and interface requirements.
  • Develop functional, business, and/or system interface or capability interaction.
  • Gather and analyze information to establish the functional needs of a system for operations or project.
  • Design methods and procedures for computer systems, and sub-systems of larger systems.
  • Develop, test and implement small computer systems, and sub-systems of larger systems.
  • Document forms, manuals, programs, data files, and procedures.
  • Provide support on daily operational tasks, analysis, diagnosis, recommendation, configuring, and implementation to changes, bugs and emergency fixes.
  • Work with clients to gather requirements and translate to design Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered. Training the end users and client representatives is also performed at this stage of the SAP ABAP software life cycle including:
• • Component Level design
  • Technical Systems Specifications
  • Data Design
  • Component Test Cases
  • Unit Test Case Design
  • Coding of the component design
  • Fully testing the component design / coding – before and after the application development
  • Risk and Compliance
  • Quality Assurance
  • Governance and Service Delivery

• • To stay updated with the latest technological advancement and changes in the world of SAP development and adapting to these changes by self-training and research work in the following skills:

Category	Skill
Core development tools	NetWeaver Development Infrastructure (NWDI)
Core development tools	NWDS Process Modelling
Core development tools	SAP PI Tooling (ESR + IB + PIMON)
Core monitoring tools	Process Repository
Core monitoring tools	Process/Task Manager
UI development	SAPUI5
UI development	JavaScript
UI development	Odata binding
Persistence + Reporting	SQL
Persistence + Reporting	HANA Basic Development
Persistence + Reporting	HANA Application Lifecycle Management
Advanced troubleshooting	Process troubleshooting across IBO Stack
Expert development	Java development
Functional	Process Specification
Functional	Business Process Interpretation and Translation
Functional	Ability to extract relevant process information from business stakeholders

Education and Experience

• • Bachelor’s degree in computer science, Software engineering, or related field
  • Atleast 8 years of experience in SAP integration technology SAP PI/PO
  • Atleast 8 years of the following: identify, gather, define and implement requirements
  • Atleast 5 years’ experience designing, developing, configuring, implementing and testing in SAP Workflow

Legal Advisor

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Invest

Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

Key Purpose

Providing the highest quality legal advice to relevant internal and external stakeholders regarding all legal related matters to minimize risk of the organization.

Objectives of this role

• To perform a legal advisory function and deliver legal advisory services to the Discovery Invest & Corporate and Employee Benefits business units on all legal aspects pertaining to retail investments and retail and umbrella retirement funds.
• To perform a legal and regulatory oversight function with a key focus on advising business on the legal and regulatory framework, identifying, mitigating and managing legal risks, and advising business on implementing legislative requirements.
• To assist in providing legal advice to senior management, the administrators of the Discovery Retirement Funds (Discovery Invest and Discovery Life), the Board of Trustees, and the Principal Officer of the 6 Discovery Retirement Funds.

Responsibilities

• Conducting legal research and preparation of legal publications, legal updates, and guidance notes to business.
• Assisting in preparation of reports for board meetings of the various retirement funds.
• Investigating death claims, in terms of section 37C of the Pension Funds Act and providing recommendations to the Death Claims Sub-committee.
• Providing advice on regulatory compliance matters and identifying and mitigating risks associated with regulatory non-compliance.
• Pro-active analysis of legislation, regulatory updates, and research on legal matters to ensure the best possible outcome for the various entities, which includes considering its impact for business and assisting business in implementing new legislation into business processes.
• Assisting in external dispute resolution, including handling disputes referred to the National Financial Ombud Scheme, the Pension Funds Adjudicator, the Financial Services Tribunal, and litigation in South African courts. This includes preparing written legal arguments, instructing attorneys to deal with court proceedings brought against the various retirement funds and the business, and responding to complaints receive from the industry Regulators.
• Maintaining strong working relationships with internal business units, the industry Regulators and with other interested groups in the industry.
• Providing work leadership and mentoring to less experienced team members of the legal team.
• Submitting comments on proposed legislation issued by National Treasury in so as far as it relates to the retirement funds and insurance industries.

Education and Experience

• Matric
• Bachelor of Laws qualification (Legal)
• Knowledge of the Financial Advisory and Intermediary Services Act
• Knowledge of Insurance legislation
• Knowledge of the Pension Funds Act and related legislation
• Knowledge of Income Tax legislation
• Knowledge of Financial Services legislation
• Knowledge of legislation governing Collective Investment Schemes

Preferred skills and qualifications

• Post-graduate qualification in insurance and/or financial services
• Admitted Attorney (preferrable)
• Minimum 3 years’ experience within the financial services industry
• Knowledge of Retirement Fund Compliance and Governance
• Experience in the application of the Policyholder Protection Rules and other insurance law provisions

Claims Assessor

Key Purpose

To investigate and validate buildings claims to determine validity based on the Discovery Insure contract. To correctly quantify and validate losses and serve as a mediator between clients and/or brokers. Provide feedback and support to claims consultants and foster good relationships between brokers and clients.

Areas of responsibility may include but not limited to

• Buildings claims investigation and validation, including settlement, rejection, and repair within service level agreement.
• Turn-around time and predetermined mandates.
• Loss adjustment by correctly quantifying losses and/or verifying claimed amounts. Mediation between Insure client and/or broker.
• Reporting on all assessed claims and making recommendations.
• Analyse client behaviour to determine legitimacy of claims.
• Investigate and report on fraudulent claims.
• Perform administrative tasks and meet deadlines.
• Make recommendations to prevent fraud.
• Analyse, collecting, evaluating, and handling of evidence.
• Claims forum presenting of claims.

Education and Experience

• Matric (Essential)
• 3 years’ minimum short term insurance claims experience (Essential)
• 3 years’ short-term insurance buildings claim validations and investigations experience (Essential)
• Interviewing techniques (Essential)
• Tertiary qualification relating to investigations and interviewing e.g., Certified Fraud Examiner (Advantageous)
• Hold a valid driver licence.
• Willing to travel.

Funeral Policy Administrator (Senior)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Purpose

The primary purpose of the role is to administer Discovery Life funeral policies and leverage the outsource business partner relationship to deliver excellent service to our clients. This also requires building working relationships with other stakeholders in the Discovery Distribution environment and other role-players to meet client expectations and internal control objectives..

 

Key responsibilities

1. Monitor the performance of the outsource business partner and collaborate with them to achieve business objectives and service excellence.
2. Build successful relationships with office managers in distribution (DCS/ DFC/ DCDS) and office administrators in the DFA Funeral distribution channel to extend the reach of administration.
3. Build successful relationships with office administrators and sales managers on the Mass Market distribution channel.
4. Implement, manage and account for service delivery functions (including credit control, Servicing, client communications, refunds, complaints handling/ monitoring, etc.)  that lie within Discovery Life.
5. Document business processes (SOPs) and project plans.
6. Provide and facilitate training and support to appropriate stakeholders.
7. Coach team members to ensure their continuous development.
8. Resolve escalated issues timeously and ensure corrective steps are taken to prevent further recurrence. Continuously improve business processes.

Essential and Advantageous Requirements:

Experience

• Completed Matric (Grade 12) – Essential
• Computer skills: Microsoft Word; Excel; Email at an intermediate level – Essential
• 2-3 years associate specialist or team leader experience – Essential
• Certificate in Financial Planning – Advantageous
• Tertiary qualification (degree/ diploma) – Advantageous

​​​​​​​Skills

• Communication (both verbal and written)
• Facilitation
• Relationship building and maintenance
• Decision making
• Problem solving
• Analytic
• Action oriented

Claims Consultant – Junior

Discovery – Insure

Claims Consultant – Short Term Insurance (Junior – fast track)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.  

Key Purpose

To process, validate and liaise with clients, brokers and service providers following a client’s motor and/or non-motor loss or incident in pre-authorisation and/or post authorisation.

 Areas of responsibility may include but not limited to

• To process, validate and liaise fast track claims with clients, brokers and service providers following a client’s motor and/or non-motor loss or incident.
• Efficient, timely claims processing.
• Accurate, timely administration.
• Liaison with clients, brokers and service providers.
• Achievement of monthly product and soft skills knowledge targets.
• Adherence to risk and compliance requirements.
• Teamwork, self-management and alignment with Discovery values.

Education and Experience

• Matric (Essential)
• 2 year’s minimum short term insurance fast track claims experience in a call centre in both motor and non-motor (Essential)
• Degree (Advantageous)

Click here to apply

We wish you all the best with your applications