Sun International Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Maintenance CoOrdinator

Job Reference Number: SI-384
Department: Prop – R&M : Repairs & Maintenance
Business Unit:
Industry: Hotel/Catering/Hospitality/Leisure
Job Type: Permanent
Positions Available: 1
Salary: Market Related

InterContinental Table Bay Cape Town is recruiting a Maintenance Co-Ordinator to oversee and schedule maintenance activities, coordinate with teams and contractors, and ensure the upkeep and smooth operation of all hotel facilities.

Job Description

Job Purpose

To provide administrative and general support to the department to ensure the seamless implementation and consistent delivery of services provided by the department to all clients and stakeholders. 

Key Performance Areas

Office Administrative Support

• Provide administrative support to the maintenance office (including e-mails, mail and telephone)
• Allocate and reconcile supplier invoices correctly and resolve all queries
• Submit expense claims to the Finance department as per company policy and procedures.
• Monitor staff leave as per department norms and company policy
• Capturing of staff rostering into the system and distribution and communication of rostering schedules
• Order stationery, paper and other consumables (as per company procedures), ensuring availability on demand.
• Develop a filing system (including records and reports) that enables others in the department to be able to access required documents
• Store confidential documents for safe keeping
• Troubleshoot and resolve first line queries with assigned clients, vendors, etc.
• Coordinate the flow of paper and electronic documents to the appropriate parties
• Complete reports / minutes/ presentations / departmental documents and distribute to relevant parties
• Follow through on outstanding issues and action lists from minutes
• Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements

Meeting Co-ordination

• Send out meeting invitations in advance (within reasonable time period to accommodate delegates).
• Complete and distribute agenda and minutes timeously
• Book meeting venues according to meeting requirements – number of people, equipment, times, access to floor, accessibility, refreshments, and time frames.
• Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
• Arrange catering in line with RSVP’s and dietary requirements of the attendees

Job Requirements

Education

• Grade 12 
• Secretarial Diploma is an advantage 

Experience

• A minimum of 2 years administrative / secretarial functions 

Work conditions and special requirements

Ability to work shifts that meet operational requirements 

Skills and Knowledge

• Planning and co-ordination 
• Handling information / following instructions 
• Clerical Administrative functions 
• Problem-Solving 
• Checking / attention to detail 
• Writing formal correspondence 
• Take initiative 
• Customer service orientation 
• Relationship building 

Equity

** Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity  Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans. 

Chef De Partie

Job Reference Number: SI-383
Department: F&B : Atlantic
Business Unit:
Industry: Hotel/Catering/Hospitality/Leisure
Job Type: Permanent
Positions Available: 5
Salary: Market Related

InterContinental Table Bay Cape Town is recruiting 5 Chef de Parties to expertly manage designated kitchen stations, prepare high-quality dishes, and contribute to delivering exceptional culinary experiences

Job Description

Job Purpose

Responsible to supervise the day to day delivery of culinary products and team in a section of the kitchen with the objective of preparing, producing and presenting exceptional food products in line with Sun International’s operational excellence standards, procedural compliance and customer experience expectations.  

Key Performance Areas

Kitchen Shift Supervision

• Supervise the preparations of mise-en-place and preparations for service
• Is present in the kitchen during service to supervise and support the chefs in the creation and presentation of quality culinary dishes food against guest orders and / or function requirements
• Identify any anomalies or issues with regards the  appearance/ functioning of equipment and systems within the specific kitchen section
• Completes opening and closing checklists and registers
• Support and assist team of chefs in the section with troubleshooting and to provide professional standards and solutions
• Supervise kitchen practices in line with standard operating procedures
• Supervise the storage of operating equipment
• Supervise health, safety, hygiene and environmental elements in the outlets
• Follows up on any fault logging with the Technical departments and housekeeping until resolution
• Conduct stock control procedures and report on variances
• Identify coaching needs and facilitate on-the-job training as required

Food Preparation 

• Prepare mise-en-place, conduct checks and preparations for service in line with SOP
• Identify issues with regards  own work station appearance and functioning of equipment and systems
• Check cleanliness of own section or station
• Supervise the daily operation and preparation of food  / menu items according to recipe guidelines and preparation techniques – including preparation of vegetables, sauces, salads,  cold starters; and hot dishes
• Control food stock and food cost in own section
• Check food stocks – reporting on shortages, throwing out food that is close to expiry and keep the fridge areas in good order.

People Supervision 

• Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
• Manage employee relations within the department
• Staff communication and motivation
• Performance contracting, reviews and development
• Assist in providing resources and removing obstacles  to performance
• Onboarding of new staff members

Operations Control

• Safe use and storage of operating equipment, operating expenses (gas, chemicals)
• Storage and use of operating supplies (CONSUMMABLES, PACKAGING, CHEMICALS)
• Conduct food and equipment daily stock counts
• Report on variances / discrepancies and take necessary action to correct
• Monitor food costs (purchases related to revenue)

Culinary Standards Supervision

• Understand and conduct all tasks in line with culinary standard operating procedures
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use, store and clean operating equipment in line with specifications and safety regulations
• Participate in stock takes
• Conduct daily stock counts of bar smalls
• Resolve or report on any anomalies to the required standards
• Report on any breakages at the end of the shift

Hollow ware, kitchen OE and cutlery, vacuum sealers, gas burners, operating expenses, packaging

Delivered Customer Experience

• Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Monitor standards and staff at the buffet: guest interaction on the floor to ensures all guests are treated with courtesy and respect at all times
• Up skill staff to ensure that they are fully fluent in details of menu items, current promotions, business unit and product knowledge
• Handle and resolve any guest special requests, queries or complaints
• Take guest orders accurately at the buffet
• Prepare food items for the guest and present in line with standards

Job Requirements

Education 

• Grade 12
• 2-Year Culinary Diploma or equivalent national qualification in culinary skills at Diploma level
• Membership with South African Chef’s Association and other relevant culinary accreditation

Experience

• 3 years culinary experience as a Commis chef in a similarly graded hotel / restaurant kitchen environment 

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Skills and Knowledge

Core behavioral competencies:

• Handle materials, dangerous and heavy items 
• Team Co-operation 
• Dealing with customers – coping with rudeness, preparation of food
• Judgement through the senses viz aroma, taste, colour, texture 
• Using culinary and kitchen equipment 
• Problem solving
• Supervising – people at work; maintaining a presence,ensuring compliance with regulations; providing instructions
• Numeracy and calculations

Technical / proficiency competencies:

• OE usage and storage 
• Culinary Product Knowledge  
• Cooking Methodology  
• Legislation – food safety standards & regulations 
• Environmental and sustainability standards 
• Knife skills 
• Waste management 
• Stock control 
• Proficient Computer Skills 
• Micros / Opera is preferred  

Equity

** Preference will be given to employees from the designated groups in line with the provisions of the Employmen ** t ** Equity ** Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans. **

IT Support Technician

Job Reference Number: SI-382
Department: A&G – IT : IT Operations
Business Unit:
Industry: Hotel/Catering/Hospitality/Leisure
Job Type: Permanent
Positions Available: 1
Salary: Market Related

InterContinental Table Bay Cape Town is recruiting IT Technical Support to provide essential assistance in maintaining and troubleshooting our IT systems, ensuring smooth and efficient department operations

Job Description

Job Purpose

Responsible for providing technical support to users including performing desktop software and hardware installation; troubleshooting problem areas (in person, or remotely) and providing end-user assistance where required and maintaining an adequate spare parts inventory of systems, subsystems and component parts used in repair work. 

Key Performance Areas

Stabilised Data Centre Environment 

• Detect and respond to technical problems
• Identify opportunities for continuous improvements and respond to feedback from service statistics / information (CSIP)
• Maintain the business unit computer services and equipment ensuring the configuration of the environment is in line with best practice
• Make recommendations on computer products or equipment to improve company productivity
• Store a spare parts inventory of systems, subsystems and component parts used in repair work

User Engagement

• Respond to incidents logged by end-users that cannot be resolved telephonically
• Provide desktop support by using diagnostics to facilitate prompt resolution where possible
• Provide feedback to the service desk on resolution of incidents
• Coach end-users in the use of certain software

Desktop Installations  

• Make preparations for the installation of software
• Install or update required hardware and software 
• Update SOPS  and communicate with regard to resources
• Update repository of standards  

Vendor Engagement

• Liaise with vendors with regards parts, repairs, services
• Schedule logistics if required
• Escalate issues identified if relevant
• Attend Vendor management meetings if required
• Complete orders for approval with regards work complete

Job Requirements

Education

• 2-Year Diploma in IT or equivalent NQF Level 6 in IT 

Desired Qualification (to be obtained in the position)

MCSE, ITIL Foundation Certification is an advantage

Experience

• Minimum of 2 year relevant IT industry experience
• Able to work shifts and weekends
• May be required to work overtime in line with operational requirements

Skills and Knowledge

• Technical acumen 
• Risk Management skills 
• Listening skills  
• Telephone skills 
• Understanding of Technology Operations 
• Infrastructure Knowledge 
• Client Computing
• Hospitality Product and Service Knowledge 

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No.55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

Handyman X6

Job Reference Number: SI-381
Department: Prop – R&M : Repairs & Maintenance
Business Unit:
Industry: Hotel/Catering/Hospitality/Leisure
Job Type: Permanent
Positions Available: 6
Salary: Market Related

InterContinental Table Bay Cape Town is recruiting for Handyman (x6) to perform general maintenance, repairs, and upkeep across facilities.

Job Description

Job Purpose

Responsible for performing multiple first line repairs and maintenance tasks throughout the day, which could include, but is not limited to: carpentry work; electrical; plumbing; painting; HVAC; flooring; and general facility repairs. 

Key Performance Areas

General, Equipment, Infrastructure and System Maintenance

• Check in with services office for scheduled jobs after the completion of each job and at the end of each work day.
• Responsible for time management of jobs scheduled each day.
• Prepare necessary tools and PPE for the day ahead.
• Respond to requests relating to various equipment and systems installations, repairs and upgrades in line with scheduled repairs and preventative maintenance plans.
• Conduct investigations and diagnose system or equipment faults.
• Troubleshoot and complete routine and light repairs in line with identified faults.
• Inspect and audit supplies, machinery and systems and address any risk areas 
• Assist tradespeople with electrical, plumbing or HVAC repairs
• Complete minor electrical repairs and maintenance: light bulbs, wiring, circuit breakers, fuses
• Perform general carpentry construction and installation repairs: woodwork, sanding, painting, build cabinets, etc.
• Perform general plumbing activities: Toilets, faucets, fix leaks, etc.
• Conduct facility and infrastructure repairs: doors, doorknobs, locks, broken tiles, polish floors, staining, pressure washing, roofing and windows
• Conduct check-ups on systems and perform any preventative maintenance, escalating the need for any major repairs
• Adjust system settings and conduct performance tests using specialized tools.
• Keep management up to date and feedback on status and challenges with regards repairs and installations.
• Store and secure parts and tools needed in line with regulations and SOPs

Maintenance Compliance

• Inspect and test different systems to ensure compliance with safety regulations
• Store maintenance assets; technical stock and parts in line with regulations
• Maintain Personal Protective Equipment in line with specifications and regulations
• Keep up to date with latest safety, health and environmental regulations and update skills in line with updated equipment and systems; as well as regulations around HVAC requirements
• Keep up to date with policies and procedures for installing, maintaining and repairing HVAC equipment or machinery; as well as revised testing or installation procedures, and align practices.

Job Requirements

Education

• Grade 12 or equivalent 

Experience

• Minimum of 1 year experience in a general maintenance repairs

Work Conditions and Special Requirements

• Ability to work shifts that meet operational requirements
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements
• Manual dexterity, overall coordination and good balance are required
• Ability to stand, walk, and move rapidly for an eight (8) hour work shift
• Ability to bend, stoop, twist and turn, climb stairs and on trucks
• Ability to perform repetitious arm and wrist movements

Skills and Knowledge

Core and Personal Behavioural competencies: 

• Initiative 
• Attention to detail and quality 
• Building Positive Working Relationships 
• Customer Centricity & Stakeholder focus 
• Drive for Results

Technical / Proficiency competencies:

• Working experience of SHE legislation and standards 
• Use and storage of tools and maintenance equipment
• First-line troubleshooting in areas of: Carpentry work; Electrical; Plumbing; Painting; HVAC; Flooring; General facility repairs

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans. 

TABLES DEALER

Job Reference Number: SI-371
Department: Tables : Main Floor
Business Unit:
Industry: Gaming
Job Type: Permanent
Positions Available: 5
Salary: Market Related

The Dealer is responsible for operating table games professionally and efficiently while providing exceptional customer service to guests. This role ensures that all games are dealt accurately and according to company policies and regulatory standards. The Dealer creates an engaging and welcoming environment while maintaining game integrity, managing bets, and adhering to strict compliance procedu

Job Description

Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with
company standards and gaming regulations.

Job Requirements

Grade 12 or equivalent national qualification in gaming operations

Meet the requirements of a gaming license

Ability to work shifts

Work in a smoking environment

• Previous experience in a customer facing role
• Demonstrated competence in all requirements (including an ability to deal blackjack, Baccarat, Poker and roulette)

TECHNICAL SKILLS

• English verbal communication skills
•  Numerical skills (calculations of large numbers)
•  Deal tables games including Roulette / Blackjack**
• Use Gaming Tables equipment – chip handling,
• chipping machines, Shuffling machines**
•  Betting procedures**
• Compliance procedures and regulations**
• Basic responsible gambling principles**
• Basic computer skills

Core & Personal behavioural competencies

• Problem Solving
• Collecting information
• Dealing with Customers
• Handling Conflict
• Attention to detail
• Following Instructions
• Emotional resitance
• Honesty in handling cash

Preferred Personality Traits

• Presentable, Positive, Team player, Service oriented, Energetic, Passionate, Friendly, Entertaining and able to create a fun environment for guests, Confident, professional

Click here to apply

We wish you all the best with your applications