To apply, click on the link at the end of the posts and all the best with your applications.

COID Controller FTC

Job Description

Job purpose: To minimize the financial risk of the company by ensuring maximum collection of outstanding debt. The incumbent will take responsibility for the credit portfolio allocated, however would contribute to the overall collections and performance of the team.

Minimum Requirements:

• Grade 12 or equivalent level of education essential.
• Basic bookkeeping or accounting type qualification advantageous.
• If no qualification, then Accounting and Mathematics in Grade 12 (higher grade).
• 2+ years’ experience in a collections/ Coid credit control environment.
• Prior private hospital experience advantageous.
• Ability to grasp work man compensation commissioner (WCA) and Medical Scheme rules and requirements.
• Computer proficiency – Excel & SAP system or similar.

Key Outputs

• Proactively manage and address financial risk.
• Work within set collections targets and collect outstanding debt to ensure bad debt is kept to a minimum.
• Prioritize collection of high value accounts in line with work man compensation commissioner (WCA)and Medical Scheme payment runs.
• Escalate account queries and issues to Finance Manager/Patient Service /Collections Manager immediately, if this cannot be personally resolved.
• Ensure hospitals have provided feedback alternatively follow up on outstanding issues until resolution achieved – escalate to Finance Manager/Patient Service/ Collections Manager were assistance required.
• Ensure client satisfaction with both internal and external stakeholders.
• Build mutually beneficial relationships with Medical Schemes and/or external stakeholder organizations/bodies, allocated under portfolio and understand requirements and rules.
• Ensure that external stakeholder organizations/bodies requirements are understood and implemented.
• Deal professionally with patients and representatives regarding outstanding monies.
• Liaise with legal representatives regarding outstanding accounts / bad debt, where applicable.
• Review bank statements daily and allocate payments to accounts.
• Ensure payments match the remittance.
•  Access Medical Scheme and or Comp easy websites (where applicable) to monitor monies paid v outstanding and update SAP system as required
• Obtain outstanding remittance if not received from Medical Schemes.
• Contact Medical Schemes to deal with short-payments, identify the root cause of the short-payment and escalate to the Group Collections Manager or hospital concerned through the Case Manager/Financial Manager.
• Regular follow up regarding feedback or action on short payments.
• Contact private patients to follow up on outstanding payments or payments to be made daily prior to discharge.
• Review and understand age analysis in terms of managing debtors’ days.
• Follow up on all queries with Schemes in terms of their requirements.
• Daily contact required with COID in terms of meeting submission requirements (i.e. all required documentation is available and submitted) and regarding outstanding payments.
• Collaborate and build relationships with the various Departments in order to reduce the financial risk to the Company and to minimize outstanding collections.
• Contribute positively to the Collections Team and assist in reducing any delays and backlogs in the Department to maximize collections with as little delay as possible

Data Scientist

Job Description

To plan, organise and execute all data science related work for the Group. The incumbent works with CHG’s data management, executes data strategy and works within the parameters of best practice standards for data analytics and business intelligence. 

REQUIREMENTS

Minimum Qualifications

• Honours Degree in (Actuarial Science, Mathematics, Statistics or Data Science)

Minimum Experience

• Must have a minimum of 5 years’ relevant experience
• Healthcare experience is non-negotiable

Key Competencies

• Healthcare funding models including Alternative Reimbursement models
• Risk adjustment methodologies
• Clinical Groupers including the diagnostic related grouper and Case Mix related concepts
• Clinical coding including ICD-10 and CPT coding
• Material coding including NAPPI codes, ATC codes
• Modelling concepts including GLMs, Machine learning models
• Communication
• Senior Stakeholder management
• Data Analytics and presentation

DELIVERABLES

• Work with large datasets on data extraction, cleaning, extrapolation, analysis and presentation
• Formulate data science solutions to business problems by collaborating with relevant business leads
• Design and implement algorithms to solve a wide array of problems with analytics and statistical approaches built on high dimensional datasets
• Manage interfaces beyond CHG with relevant bodies and structures regulating or driving best practice for the Actuarial practice
• Participate in creating toolkits and training materials that will support building a steady skills pipeline
• Drive adherence to statutory standards, policies and procedures within the business unit to ensure compliance at all times and take remedial action where necessary
• Plan, design, develop, optimise and assist with deployment and enhancement of predictive models
• Provide input and expertise in the development of advanced analytics strategy for the Group
• Provide subject matter expertise in areas such as hospital operations, funder relation management, performance measure development, healthcare administration, patient satisfaction, labour and productivity analytics and financial modelling.
• Identify innovative ways to improve business practices, processes and synergies to increase efficiencies

Head of Financial Reporting

Job Description

To take overall responsibility for ensuring complete, accurate and timeous reporting of financial information. To analyse and model all strategic projects to assess viability for the Group and continuous monitoring from a finance perspective, to ensure continuous improvement of the Group’s performance

REQUIREMENTS

Minimum Qualifications

• CA (SA)
• SAICA accreditation

Minimum Experience

• Must have a minimum of 7 years’ experience in financial planning and management
• Must have strong financial background and previous group reporting experience

Added Advantage

• Post-graduate degree in Business Administration/Management

Key Competencies

• Understanding of the principles of International Financial Reporting Standards (IFRS)
• Understanding of the private healthcare industry
• Advanced computer literacy
• Financial acumen
• Financial modelling
• Planning and Organising
• Results Management
• Partnering

DELIVERABLES

• Adhere to good Corporate Governance practices
• Maintain an effective risk and internal control environment
• Coordinate and consolidate annual budgets and the analysis thereof
• Ensure annual consolidation and preparation of statutory financial statements
• Identify, analyse and measure cost savings against budget
• Establish and implement a robust working capital management strategy
• Ensure sufficient cash resources for operational and capital needs and appropriate investment of surplus resources
• Analyse and model all strategic projects across the business to assess financial viability for the Group and the availability/sourcing of cash resources to fund new projects
• Promote alignment by understanding and communicating departmental and customer needs and requirements throughout the organisation
• Manage stakeholder relationships and quality of service delivery to ensure successful overall business results
• Drive and accelerate skills development initiatives to support the transformation agenda
• Ensure good governance including the effective use of management systems to monitor compliance to business direction and policies
• Control expenditure and identify process improvements to contain and reduce costs
• Research, collate and present business intelligence to feed into management decisions and support business strategy
• Drive adherence to statutory standards, policies and procedures within the business unit to always ensure compliance and take remedial action where necessary

Head Of Marketing

Job Description

To plan, organise and execute all Marketing work at Head Office. The incumbent is responsible for the implementation of the Marketing tactical strategy with the overall objective of contributing to the increase in revenue and profitability of the business. 

REQUIREMENTS

Minimum Qualifications

• Degree in Marketing/Sales Management

Minimum Experience

• Must have a minimum of 5 years’ experience in a similar environment
• Must have a minimum of 5 years of people management experience

Added Advantage

• Post-graduate degree
• Sales related experience is advantageous

Key Competencies

• Ability to develop marketing tactical strategies
• Understanding of Marketing in Healthcare in SA
• Marketing policy development
• Project management
• Finance and budgeting capabilities
• Ability to analyze and interpret research outputs and data
• Stakeholder management
• People management

DELIVERABLES

• Develop and embed relevant marketing policies, standards and processes across the Group
• Lead and manage coordinate PR campaigns identifying opportunities to increase brand awareness, build trust, deliver value and capitalise on positive customer sentiment
• Drive continuous improvement, identify and manage relevant marketing operations risks
• Scope and manage relevant Group marketing projects and initiatives
• Provide information and insight by collecting, analysing and summarizing data and trends relating to the marketing and PR projects
• Ensure all marketing programmes and projects are technically correct regarding scope, content and sustainability
• Provide guidance, awareness and training (where required) to all relevant marketing teams across the Group
• Manage relationships with stakeholders to enable optimisation of the business value chain
• Balance interests of a variety of stakeholders, readjusting priorities to respond to pressing and changing demands
• Implement a performance management plan that optimises delivery and enables a culture of recognition and fairness across the business area
• Recommend and co-create toolkits and training materials in support of a steady skills pipeline
• Collaborate cross-departmentally to source and secure relevant business information / data that will feed into accurate forecasting
• Drive operational efficiency and quality standards in line with the targeted financial performance of the business
• Manage expenditure planning and variances within approved budget parameters
• Monitor, measure and report on progress of delivery against baseline plan
• Research, collate and present business intelligence to feed into management decisions and support business strategy

HR Administrator

Job Description

To serve as support for HR Operations and Human Capital activities to ensure compliance and smooth and consistent implementation of HR processes and practices.

REQUIREMENTS

Minimum Qualifications

• Diploma in Human Resource Management or Equivalent NQF 7 qualifications

Minimum Experience

• Must have 2 years human resources administration experience

Key Competencies

• Working knowledge of Talent Acquisition, Performance Management, Learning and Development (training), Industrial Relations and Talent Management
• Knowledge of relevant Labour Relations legislation
• Knowledge of the Basic Conditions of Employment Act
• Report Writing
• Data Judgement
• Talent Management Acumen
• Organisational Acumen
• Business Acumen

DELIVERABLES

• Assist with compiling contracts and hr transactions/engagements (i.e. promotions, terminations, onboarding and other related projects)
• Assist in the recruitment process by arranging interviews, onboarding process and conducting pre-employment verification checks
• Prepares payment request and ensure invoices are paid timeously
• Maintain accurate filing system for all HR forms electronically and in hard copies
• First point of contact with employees on HR related issues across the organisation
• Enable excellent HR service delivery for internal and external stakeholders
• Assist the payroll department with employee transitions and monthly inputs
• Respond to HR/payroll queries timeously
• Ensure effective employee benefits and allowances administration
• Assist the Group ER Specialist and Group Talent Manager with adhoc administrative duties
• Ensure knowledge and advice is technically accurate and provide stakeholders with relevant information to keep them informed
• Monitor cost or expenses to achieve cost efficiencies and reduce waste
• Use systems optimally for data management (i.e. SAP/Laserfiche)
• Meet Quality Assurance standards and participate in HR audits
• Ensure compliance with organisational policies, HR policies and procedures to prevent and minimise risks.

Laundry Assistant x4

Job Description

Job Summary

Maintain an adequate supply of clean and infection free linen to all CHG hospitals by washing, sorting and cleaning laundry and linen.

Minimum Qualifications and Experience:

• Qualification equivalent to NQF level 5.
• 1-2 years experience in laundry operations.
• Experience within a private hospital environment.

Minimum Job Requirements:

• Follow Laundry, CHG and Health and Safety standards in the execution of work 
• Receive, sort soiled linen and laundry items 
• Treat soiled linen per standards (differentiating between different categories) when applicable 
• Maintain records of damaged or condemned linen
• follow sanitation and infection control guidelines when cleaning, sorting and washing linen and laundry 
• Correctly operate or utilise laundry equipment and report any issues to the shift team lead or Laundry manager 
• Sort, wash, dry and fold all linen and related items for the day, ensuring daily targets are reached 
• Operate Laundry machinery and equipment per manufacturer
• Ensure the Laundry facility remains clean at all times 
• Perform other duties as assigned
• Stock laundry supplies as required 
• Cleaning and maintenance of the laundry area and equipment 
• Pack and wrap up linen and other laundry items for pickup with relevant identifiable tags visible.

Marketing Manager

Job Description

Job Summary:

The Marketing Manager takes responsibility for leading and managing all activities in support of the Group Marketing Strategy. They will be responsible for creating and implementing the marketing plan for the hospital, in alignment to the Group Marketing strategy. The incumbent will also take responsibility for General Practitioners and Specialist’s integration strategies.  The Marketing Manager will be responsible for the planning of strategic programs and events that build relationships between healthcare stakeholders. 

REQUIREMENTS

Minimum Requirements:

• National Diploma in Marketing or Sales essential.
• Sales related experience is advantageous.
• Stakeholder engagement experience at various levels of seniority (Manco to Exco).
• Understanding of the healthcare industry in South Africa advantageous.
• Ability to travel (own transport).

Minimum Experience:

• 3-5 years’ experience in a similar environment.

DELIVERABLES:

• Deliver a measurable Doctor-engagement strategy by engaging with medical professionals internally and externally to contribute to the revenue of the hospital.
• Conduct regular strategic General Practitioner engagement to increase referrals.
• Generate meaningful leads by identifying professionals who may meet the gap analysis profile (i.e. Doctors required) within the hospital.
• Conduct bi-annual market research and post-campaign analysis and contributes to market segmentation and strategy development.
• Lead the development and implementation of a Marketing strategy for area of responsibility.
• Meet with relevant stakeholders to review business performance and to drive outcomes.
• Create brand consistency in all marketing and advertising initiatives and manage all marketing activities and service providers.
• Interpret research data and take the appropriate focused action.
• Plan and coordinate media in order to maximize budgets on a campaign basis by using 360 degree media mix.
• Serve on planning, project management and policy making teams, as a key member of the marketing management team.

Medical Officer

Job Description

Job Summary:
To support hospital management and the clinical team in providing quality health and maintaining high care standards in the facility. The successful delivery of the role outputs requires the ability to work shifts and / after-hours work and calls.

REQUIREMENTS

Minimum Qualifications
• MBChB/MBBCh or equivalent Degree.
• Registration with HPCSA as a medical practitioner in Independent Practice.

Minimum Experience:
• 5 Years post registration in Independent Practice with the HPCSA
• 5 years’ experience as a Medical Officer in a health facility after Community Service.
• Proven knowledge of and experience of Medical Ethics.
• Proven sound clinical experience with regards to the practice of medicine as a general practitioner.

Added Advantage:
• A Certificate qualification in all or any of the following, ACLS, APLS or ATLS.

Competencies and skills required :
• Exceptional communication and people skills
• Excellent planning and organizing skills.
• Patient first mindset and Customer Centricity
• Decisive Problem Solving
• Building relationships
• Ability to multitask and work efficiently under pressure
• Deadline driven
• Adaptability and Change Leadership
• Proven record of Emotional Intelligence in action – leading with care and empathy

Reception Supervisor

Job Description

Job Summary

 To plan and coordinate the hospital’s Reception and Admissions function. The incumbent is accountable for ensuring an efficient and time sensitive admissions process in accordance with CHG standards.

Minimum Qualifications and Experience:

• NQF Level 6 (Office Administration / Secretarial Courses)
• 3 years’ experience in a similar environment.
• Previous experience in a hospital is advantageous.  
• People management experience is advantageous.
• Computer Literacy – SAP or similar

Minimum Duties

• Manage and coordinate all reception staff (hospital/doctor), Switchboard Operator, Admissions Clerks, Porters and Drivers in an effective manner to ensure professional service delivery.
• Ensure all reception / admissions activities are fully operation, legible and captured on SAP.
• Engage with internal and external clients on documentation required for patient admissions, bed allocation, ward movements and discharge times, newborn registrations on medicals schemes and medical schemes suspension/ decline of authorizations to obtain further information to ensure authorization.
• Manage financial risk, by ensuring the collection of co-payments and private patient estimates as per company policies and procedures.
• Engage daily with the Finance team regarding banking according to the company cash management standards.
• Drive eligibility checks in admissions.
• Ensure completeness of documentation required for admission, for each patient.
• Ensure any non-validated admissions are escalated and corrected on SAP.

Medical Officer

Job Description

Job Summary:
To support hospital management and the clinical team in providing quality health and maintaining high care standards in the facility. The successful delivery of the role outputs requires the ability to work shifts and / after-hours work and calls.

REQUIREMENTS

Minimum Qualifications
• MBChB/MBBCh or equivalent Degree.
• Registration with HPCSA as a medical practitioner in Independent Practice.

Minimum Experience:
• 5 Years post registration in Independent Practice with the HPCSA
• 5 years’ experience as a Medical Officer in a health facility after Community Service.
• Proven knowledge of and experience of Medical Ethics.
• Proven sound clinical experience with regards to the practice of medicine as a general practitioner.

Added Advantage:
• A Certificate qualification in all or any of the following, ACLS, APLS or ATLS.

Competencies and skills required :
• Exceptional communication and people skills
• Excellent planning and organizing skills.
• Patient first mindset and Customer Centricity
• Decisive Problem Solving
• Building relationships
• Ability to multitask and work efficiently under pressure
• Deadline driven
• Adaptability and Change Leadership
• Proven record of Emotional Intelligence in action – leading with care and empathy

Click here to apply

We wish you all the best with your applications