ShopriteX Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Digital Commerce: Product Owner III

Role Purpose

The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying to high complexities, impact and visibility products and engages and collaborates with product management to execute the product vision, strategy, and roadmap.

Role Description

• Takes the lead in the solution design of new features and works with business stakeholders to create the optimal user experience and assess the impact on the backend.
• Facilitates workshops and leads the requirements gathering process, including creating wireframes and engaging stakeholders for input and sign-off.
• Ensures UI alignment with wireframes and feature requirements, guiding designers and actively participating in demo sessions to substantiate design decisions based on backend knowledge.
• Documents the impact of the user experience on data models, business logic and microservices in detail, including context diagrams, system/data flows, and high-level system integration requirements.
• Review integration and architecture specifications and provides input to ensure they address all requirements.
• Acts as a subject matter expert and guides product development, coaching and supporting junior and senior product owners in their development.
• Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning, collaborating with program management in the refinement of the backlog​ and keeping them informed of progress in achieving team PI objectives.
• Continuously refine and sequence the product backlog​:

1. Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria.
2. Ensure all user stories are written and that each user story has acceptance criteria.

• Provide visible, transparent, and clear direction, ensuring the development team is clear on priorities:

1. Provide clear solution direction to the agile team (or multiple agile teams)
2. Apply economic decision making​.
3. Sequence user stories based on team PI objectives.​
4. Balance PI objectives with local team requirements​.
5. Ensure team backlog readiness for next iteration​.
6. Include the team in backlog refinement.

• Participate in ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups, and system demos.
• Help create a release plan and track progress towards the release of a product.
• Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies.
• Ensure a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey. Customers being any end-user i.e. consumers, operational users, etc.
• Provide strategic input to customer experience improvements that help drive customer acquisition, customer retention, and conversion.
• Test new features in the staging environment (user acceptance testing) in collaboration with business stakeholders, to provide business sign-off on the feature
• Actively promote and advocate product features and customer-first product design incl. high levels of customer empathy.
• Adhere to and improve customer service levels across businesses and service.
• Provide integrated reporting and feedback.
• Engage at a senior level with respect to customer centric product concepts and best practices.
• Serve as a lead subject matter expert to guide product development.
• Coach and support junior and mid-level product owners in their development.

Qualifications and general experience

• Degree in Business, IT, Engineering, Marketing, or another relevant field – (essential).
• Certified Product Owner / certified SAFe Product Owner – (essential).
• +6 years’ experience in a Lead or Senior Product Owner role, with experience working in an agile team and proven success launching new and complex product features and translating business strategy and analysis into successful consumer products – (essential).
• Extensive experience collaborating across multi-disciplinary teams to deliver complex projects – (essential).
• InDepth understanding and experience with analytics and big data – (essential).
• Strong commercial experience in digital led business development environments – (essential).
• Extensive Customer user and loyalty experience – (essential).
• Solid Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) – (essential).
• General marketing or retail experience – (essential).
• Ecommerce experience – (essential)
• Exposure to the African digital market and customers – (desired).

Specific Experience: Platform

• Demonstrated ability to guide and prioritise decisions related to mobile app development, with a solid understanding of front-end frameworks (e.g., React Native, Swift, Flutter) and back-end integrations. Proven capability to align technical opportunities with product vision and user needs.
• Hands-on experience designing and managing APIs as core product assets, ensuring seamless integration with mobile apps and headless platforms to enable scalable, user-centric solutions.
• Proficiency in leveraging tools like AppsFlyer, Insider, and Firebase to extract actionable insights, measure performance, and optimise engagement, contributing directly to data-informed product strategies.
• Skilled at managing integrations with third-party systems and headless architectures, ensuring the mobile app platform evolves to meet future business and technical demands without compromising on agility or user experience.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Marketing Trainee

Role Purpose

The purpose of the Marketing Trainee role is to support the Marketing Department in executing strategic initiatives that drive sales, differentiate brands, and deliver customer value. This role involves conducting customer and competitor research, analysing internal sales data, and collaborating with cross-functional teams to uncover actionable customer insights. The Marketing Trainee contributes to the development and implementation of brand strategies and marketing campaigns, gaining exposure to the dynamic FMCG retail environment within Africa’s largest retail group.

Role Description

• The trainee will conduct marketing research and maintain awareness of relevant trends that impact the supermarket brands.
• They will be responsible for formulating new marketing initiatives.
• They will measure the effectiveness of the marketing plan.
• All communications and marketing endeavours will be aligned with the brand strategy.
• The trainee will ensure that media selection is efficient and complies with the overall strategy.
• They will participate in and assist with the coordination of promotional activities.
• They will manage the day-to-day marketing and advertisement activities.
• The trainee will manage campaign budgets under supervision.
• They will analyse historical sales information and plan accordingly to maximise the timing and effectiveness of promotions.
• The trainee will foster sustainable relationships with internal business stakeholders.
• They will provide marketing support functions to various divisions.
• They will act as a liaison between clients and agencies.
• The trainee will provide high-quality briefings to agencies and ensure that all marketing endeavours support the overall business strategy.
• They will plan and implement projects in accordance with deadlines and budget constraints.
• The trainee will provide and receive continuous feedback to support ongoing improvement.

Qualifications and Experience

• Grade 12 or Matric certification – (essential).
• Degree or Diploma in Marketing or equivalent – (essential).
• +1 years of marketing experience – (beneficial).
• Understanding of Marketing principles and practices – (essential).
• Experience in a retail environment – (beneficial).

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Rainmaker – Digital Media Strategist

Value Proposition

Powered by Africa’s largest retailer, Rainmaker Media is positioned to reach over 80% of SAs shoppers directly through its digital and physical media channels, has exclusive access to the continent’s largest retail audience, and uses rich shopper data and advanced analytics to create the continent’s first precision retail media service. We’re currently building a cutting edge, collaborative, passionate team and seek the best talent out there to join us in shaping our new culture and delivery ambitions!

Role Purpose

The purpose of the Digital Media Strategist role is to develop plans to drive client’s marketing goals through digital media. The Digital Media Strategist uses data (current and historical), business objectives and goals (across products and lines of business), and overall user experience to make informed recommendations that will have a positive impact on performance. The role further manages the relationship with clients from a digital strategy perspective.

Role Description

• Collaborate with various teams to develop integrated strategies and roadmaps that deliver on specific business objectives, clearly forecasting performance impact – whether for online sales, incrementality, lead generation, experience-driven or any other performance marketing goal.
• Work in collaboration with media and creative teams to ensure strategic thinking translates into creative excellence and paid media executions.
• Allocate, manage and modify budgets for efficient spending on digital channels, tweaking as necessary based on current performance to maximize ROI.
• Monitor trends, best practices and publisher offerings to ensure correct account spend/growth and to identify new opportunities.
• Maintain and optimise audience targeting lists that align with our overarching audience strategy.
• Review and monitor campaign performance, analysing data and providing insights to various teams relating to renewal/upsell opportunities.
• Develop a test and learn plan (using A/B tests, multi variant tests, creative tests etc) to drive new capabilities and innovation.
• Deliver presentations that highlight campaign performance and deliver reporting, insights and recommendations.
• Create custom campaign reports for strategic-level campaigns (this includes monthly, quarterly, and campaign end reports as needed on an account-by-account basis)
• Partner with internal teams during campaign set up phase, initial campaign QA and ongoing campaign health checks.
• Set acquisition and growth targets for marketing teams spread across offline and online channels such as social, search, paid search, mobile, display, etc.
• Identify pain points, scope out new platforms and tools and identify opportunities for performance enhancement.

Qualifications and Experience

• Degree or Diploma in Marketing, Media or related
• +5 years’ experience in performance marketing campaign planning, with a proven track record of effectively driving day-to-day tactical execution of the strategy and meeting expectations for channel growth and optimisation
• Experience in ROI and/or CPA optimization techniques
• Experience with consumer research and customer analytics including design, management, interpretation and strategic application
• Experience with audience targeting, dynamic creative optimization (DCO), conversion rate optimization and AB testing
• Experience with performance-based platforms and working with large data sets via data structuring and visualization tools
• Experience with marketing technology vendors such as Google, Meta and TikTok
• Proficiency in MS Office with advanced PPT and Excel skills
• Experience with eCommerce marketing strategies and tactics
• Experience in a retail omnichannel environment – (highly desirable).

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Rainmaker: Digital Ad Operations Manager

Role Purpose

The Senior Manager Digital Ad Ops plays a major part in the strategic development and enablement of our precision marketing proposition within the business.

The role manages the advertising operations team, overseeing scheduling, implementation and optimisation of all advertising campaigns in order to ensure accurate and timely execution across all digital channels.

The role traffics and manages these campaigns by working with sales departments, advertisers, technology teams and clients to ensure smooth delivery of the campaign, while regularly generating ad server reports that communicate a campaign’s status and directly inform the team’s next steps. This role manages a team of specialists in ad platforms and traffic operations and maintains a seamless and efficient way of working between the ad operation team and the wider business.

Role Description

• Leads and ensures the smooth execution of the day-to-day activities within the ad ops department.
• Serves as the main point of contact between the advertising operations department and the account management team.
• Leads innovation for the team, enabling constant improvement in performance and thereby continuous achievement of sales and overall business targets.
• Deploys sophisticated tools and processes that are best suited for the business to achieve its digital channel objectives.
• Provides guidance and knowledge transfer on latest trends in digital marketing techniques, ad-serving methodologies, new technologies, and existing systems.
• Uses data sets from existing campaigns to influence strategies for upcoming campaigns, in addition to considering performance metrics, behavioral and transactional targeting, to ensure improved ROAS for our clients.
• Works with the sales, content and strategy team in defining the planning, inventory management, prioritisation, testing, scheduling, and delivery of advertising programs and campaigns.
• Monitors campaign delivery to ensure campaigns are running as expected and provides troubleshooting support for traffic issues.
• Analyses data, generates insights, prepares recommendations, and performs periodic optimizations that leads to increased sales, improved campaign performance and the achievement of the business’ overall objectives.
• Reviews dashboards and ad campaign performances in order to generate informed, fact-based solutions that efficiently increase the performance of the clients’ campaigns.
• Establishes processes and protocols for pre-launch prep work, including performing quality assurance on ad tags and creatives.
• Identifies, establishes, and implements the business’ best practices on advertising campaign set-up, optimisation, measurement, and reporting.
• Troubleshoots tracking problems, develops solutions, and documents internal procedures for the campaign management team to adhere to in the execution of departmental duties.

Qualifications and experience

• Degree or Diploma in Marketing, Advertising, Media, Sales or related.
• +7 years’ experience in a similar capacity or role in a retailer, brand or agency firm with a depth of understanding of ad-serving capabilities, measurement, app implementation, creative processes, dynamic ads, campaign management and digital media planning and buying processes – essential.
• Strong knowledge of the latest digital media platforms and solutions to know the scope at which advertisement campaigns should run – essential.
• Substantial experience managing a team through an advertising campaign from conceptualisation to the achievement of its set goals – essential.
• Strong knowledge of analytical methodologies and tactics for optimising data driven marketing campaigns (i.e., segmentation, predictive response models, etc.) – desired.
• Experience troubleshooting ad serving technical issues, for example, delivery investigation and third-party media issues, inclusive of the identification of several tag types, e.g., HTML and JavaScript, and potential issues associated with each – desired.
• Strong commercial acumen with demonstrated understanding of the media landscape and different online advertising pricing structures (CPC, CPM, CPA, etc.) – essential.
• Solid knowledge of Marketing principles, audience targeting, data collection and programmatic methods – essential.
• Knowledge of Ad Tech products, data vendors, industry, third party technology, and market trends – essential.
• Strong proficiency in MS Office – essential.

Key competencies and work ethic

• Strategic and conceptual thinking – Understands multiple aspects of retail while taking a macro view to develop and design paid media concepts and strategies. Uses strategic thinking to create joint business plans, influence stakeholders and solve customer challenges in an evolving shopper landscape.
• Analytical and data-driven with strong problem-solving skills – Organises and evaluates data to identify/explain trends/problems and their causes. Generates feasible solutions to achieve long-range goals and develops decision criteria considering relevant factors (cost, benefits, risks, timing, buy-in, business goals, customers, employees).
• Commercial awareness – Good knowledge of commercial mechanics and approaches to drive value and leverage business insights, and analytics to identify and exploit incremental business opportunities.
• Project management – Handles multiple projects and competing deliverables simultaneously in a fast-paced, changing environment.
• Flexible and agile – Adapts and responds positively to changing circumstances; spots opportunities and risks and acts to get to the best outcome. Is curious and naturally inclined to learn, ask questions, and understand why.
• Resilient – Ability to work in a fast-paced environment, manage ambiguity and adapt with the business as it evolves over time. Able to organise, prioritise and reorder workload in a rapidly changing and fast-moving environment.
• Planning and organising – Strong organisational planning, deadline management and attention to detail. Has a focus on execution, quality and improving processes.
• Excellent communication skills – Adopts a range of influencing and negotiation styles to deal with and facilitate challenges internally and externally. Converts complex concepts into simple, well-articulated communications and delivers compelling presentations. Strong agency management and vendor relationship skills.
• Self-motivated and driven with strong integrity – Takes accountability for actions and mistakes.
• Collaborative partnering – Builds relationships both internally and externally. Is open, honest and direct, and comfortable in giving and receiving constructive feedback. Thinks and acts independently as well as collaboratively.
• Innovative and solution-orientated – Thinks outside of the box. Sound judgment, quick decision-making and has the ability to generate both short and long term solutions that serve the flow of work and meeting deadlines. Takes an innovative approach to identify and unlock commercial opportunities with a “test and learn” attitude.
• · Complex Decision making – Be comfortable making decisions and executing tasks in a fast-paced environment, be results-driven, and have an ability to absorb complex concepts and communicate them clearly.
• · Team player & self-motivated – Be comfortable working in a group-setting, has the ability to work alone with minimal supervision.
• · Exceptional leadership capabilities – be able to motivate and drive a team in a unified direction with a common vision.

Click here to apply

Marketing Campaign Manager

Role Purpose

Shoprite is looking to appoint a campaign management specialist in the Checkers Marketing Team. Campaign management accounts and related activities in accordance with the strategic intent and trade plans. Initiating, coordinating and reporting on related campaigns providing end-to-end delivery according to planned timelines and quality standards. The role also supports on adhoc duties and/or specific activities on the larger accounts providing new learning opportunities that build confidence on the end-to end delivery and build readiness to take on larger scale and/or more complex campaigns.

Role Description

• Managing accounts and campaigns – ensuring end-to-end delivery.
• Participating in various activities to support larger accounts or complex campaigns.
• Accountable for initiating, coordinating and tracking campaigns.
• Building relevant relationships and supporting stakeholders as required.
• Facilitating the workflow between client and the campaign management team.
• Evaluating the effectiveness of campaign deliverables and providing inputs for ongoing improvement.
• Responsible for post campaign reporting to suppliers and other stakeholders and providing inputs for consolidated reporting.
• Invoicing specific campaigns timeously and accurately and/or supporting the team with related administrative support.
• Enhancing campaigns on the centralised system and deploying campaigns to store.
• Participating in various ways to obtain exposure to new activities to ensure growth within the role and ongoing development aimed at taking on larger accounts and/or more complex accounts.

Qualifications and Experience

• BCom (Marketing) qualificationor similar.
• + 2years’ experience in a campaign management role (e.g., advertising/media) with a track record of strong campaign management support and related activities.
• A fast and enthusiastic learner with a passion for making things happen!
• Excellent team-working – building a positive team
• Marketing principles and practices.
• Presentation skills – creative and analytical skills.
• Commercial and business understanding of the broader retail industry.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

We wish you all the best with your applications