Ditshaba Management Holdings Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Office Manager

Job Category: Management

Location: East London

Salary: R 763 835 p.a

Closing Date: 6 November 2025

JOB SUMMARY

As an Office Manager you will be required to offer secretarial service and
support to the Principal Officer. Manage the administration of the Principal
Officer’s office and company’s Head Office, including cleaning , catering,
messenger, reception and IT Support services

Qualification requirements

• 3 year Degree/ Diploma or NQF Level 6 Qualification in office administration;
• 2-3 years of experience in an office management role;
• 1-2 years Management experience
• Computer Literacy (All Ms packages)
• Responsible and reliable
• Diligent work ethic and attention to detail
• Excellent interpersonal skills
• Good knowledge of office administration
• Good leadership skills
• Passionate about customer service
• Self-motivated and proactive
• Good written and verbal communication skills
• Ability to negotiate
• Ability to work well in a team environment
• Result and target-driven
• Conflict management skills and Must be Analytical

KEY PERFORMANCE AREAS

• Ensure that the Client Liaison Office (CLO) is efficiently administered and managed, including the cleaning, catering, and messenger services, as well as reception and IT support services.
• Procure office supplies and monitor availability of funds in the office budget.
• Co-ordinate procurement of equipment and supplies required by the region, including management of orders and obtaining payment authorisations.
• Monitor the utilisation of promotional items and manage stock.
• Ensure that expenditure is within budget and that all procurement is in line with the company’s Supply Chain Management policy.
• Develop and implement an information process for both internal and external correspondence.
• Maintain general administration of the company’s office duties such as reporting faults in the building and with office equipment.
• Organise and co-ordinate office events.
• Provide Secretarial services and support to the Manager.

For job related queries contact Mzwandile at 083 805 1591

Click here to apply

Client Liaison Officer

Job Category: Skilled

Job Type: Permanent

Location: North West

Salary: R477 379 pa

Closing Date: 11 November 2025

Employment Equity: Preference will be given to male candidates of all races, in line with our EE Plan. All qualified applicants are welcome to apply.

Job Summary:

The Client Liaison Officer role will provide onsite client services and resolve member and potential member queries.

Requirements:

• Matric
• NQF5, FAIS accredited qualification (As per FSCA published qualification list)
• RE5 (Required)
• FAIS accredited representative (Required)
• Drivers license ( Required).
• At least 2 years of industry experience. (Medical Scheme Industry advantegous)
• Date of First Appointment (DOFA) 2 years with FSCA for 1.16 Health Services Benefits (Advantageous)
• Registered with CMS as a fully accredited broker, (Advantegous)
• No longer under supervision (Advantageous)
• Class of Business Health Benefits (Advantageous)
• Own car.
• Ability to speak one of the following additional language in addition to English: South Sotho , and Afrikaans will be an added advantage.

Competencies:

• Honesty and integrity
• Good standing according to Board Notice 194 of 2017 are adhered to including financial soundness, no criminal record and previous regulatory or employer disciplinary findings
• Passion for customer service
• Self- motivated and pro-active
• Attention to detail
• Good written and verbal communication skills
• Team player

Key Performance Areas:

• Visit, interact and assist members in Departments and other public service office as/when required.
• Facilitate meetings and one-on-one sessions to resolve administrative issues encountered by members.
• Receive Scheme correspondence from members and submit to the administrative team on a daily basis.
• Follow up with members on outstanding information or documents required by the Scheme finalise business processes.
• Assist the marketing service provider at marketing events by attending to member queries.
• Attempt to resolve all queries at first contact.
• Log all resolved and unresolved queries daily for reporting purposes.
• Compile a daily activity report.
• Escalate all unresolved queries to the admin team through the team leader daily.
• Always represent the organisation well in line with the mission, vision and values.
• Maintain positive Scheme member and stakeholder relationships.
• Facilitate effective communication between members and the Scheme.
• Compile weekly, monthly and quarterly activity reports for submission to the Team Leader.
• Provide ad hoc information when requested.
• Have extensive Scheme and operational knowledge to assist in resolving member queries.
• Must have the ability to use a computer and required systems to resolve member queries; and
• Market the Scheme to potential members and assist in enrolling them on the Scheme.
• Advice process followed in rendering advice and intermediary services (under the supervision of a Key Individual (KI) or Supervisor where applicable)
• Adhere to the stipulations of the supervision agreement and instruction, guidance, and oversight of the FAIS supervisor and KI. (If under supervision)
• Conducting needs analyses for members, providing guidance, and recommendations, and proposing the most suitable benefit option.
• Providing ongoing option advice to members per their individual needs and goals.
• Ensure advice record is comprehensively completed, sent to the member and supervisor/ KI, and stored.

Queries

For more information regarding the position, please contact:

Nolonwabo – 083 651 0569

Click here to apply

We wish you all the best with your applications