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Solutions Architect (Senior)
About VitalityLife Systems
VitalityLife, is a UK-based company specialising in private medical insurance sold to the UK market. The company is a subsidiary of Discovery Limited and alongside VitalityHealth and Vitality Corporate Services it forms Discovery Limited’s UK insurance offering. Working for VitalityLife, you’ll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Help us change insurance for good and be part of the Vitality success story.
Key Purpose
To ensure Vitality Asia (VA) and Amplify Health (AH) unlock maximum value from Discovery (DSY), and Vitality UK (VUK) technology assets and innovation. The role bridges the technical and business context across geographies, ensuring that intellectual property, platforms, features, and future developments are transferred, adopted, and co-developed in a way that is structured, value-additive, and strategically aligned with AIA/AH objectives. This relates to both health insurance systems as well as Vitality wellness systems, with the primary emphasis being on health insurance systems.
Areas of responsibility may include but not limited to:
In relation to both health insurance and Vitality systems, with the primary emphasis being on health insurance systems:
Technology Transfer & Governance
Manage targeted, structured transfer of code, services, and assets from DSY/VUK to AH.
Maintain authoritative documentation covering functional scope, NFRs, design, architecture, code status, and alignment with AIA standards.
Ensure remediation backlogs are tracked and closed, with accountability clearly allocated.
Innovation Scouting & Sharing
Actively monitor new features, R&D, and platform developments in VUK and DSY.
Provide early visibility to AH, evaluate applicability for Asian markets, and guide prioritization discussions.
Curate an Innovation Radar for AH leadership: upcoming platform releases, pilots, and opportunities for early adoption.
Joint Development & Collaboration Facilitation
Lead the technical framing, design, and planning of joint development initiatives between AH and DSY/VUK.
Define architectural blueprints, integration designs, delivery models, and cost/pricing estimates.
Coordinate multi-party technical teams across VA, AH, VUK and DSY to deliver agreed outcomes, ensuring clarity of ownership and accountability.
Platform Evangelism & Adoption
Champion the Vitality Technical Platform (VTP) for health assets: ensure AH/AIA fully understand its architecture, design principles, development methodologies, and benefits.
Promote adoption of VTP as the foundation for wellness and health solutions in Asia.
Translate the platform’s value into tangible business benefits for AH and AIA markets (faster delivery, lower cost, reusability, consistency).
Contextual Awareness & Industry Insight
Maintain a deep understanding of the UK health insurance and healthtech landscape and how UK adoption of the Vitality technical platform is progressing.
Advise AH on how UK deployments and lessons learned can be leveraged to de-risk and accelerate Asia implementations.
Ensure that AH’s priorities are reflected upstream in appropriate roadmaps.
Personal Attributes and Skills
o Ability to work collaboratively with cross-functional teams.
o Strategic thinker with strong execution capability.
o Excellent interpersonal and communication skills. A clear, concise, and persuasive communicator—both written and verbal.
o Strong presentation and public speaking skills.
o Ability to stay motivated and focused in high-pressure and challenging environments
o Comfortable working autonomously and navigating ambiguity.
o Culturally intelligent – sensitive and adaptable to global and local dynamics.
o Strong analytical and problem-solving skills to address challenges across a broad range of disciplines.
o Experience of Agile Methodology (ideally SAFe).
o Self-motivated, goal-oriented individual with the ability to take ownership of the task assigned.
Education and Experience
Essential Experience:
o Proven and significant experience in enterprise software engineering/architecture.
o Proven track record leading multi-geography, multi-vendor technical collaborations.
o Deep understanding of cloud SaaS architectures and insurance/health-tech domains.
o Hands-on technical credibility (Java, Kafka, AWS) combined with executive presence and negotiation skills.
o Demonstrable expertise in the use of appropriate tools/technologies for the design, development, build, testing & deployment of a wide range of applications.
o Health insurance systems experience.
Desirable Experience:
o Experience of multiple architecture framework.
o Experience in both Waterfall and Agile Delivery models and working within the teams.
o Experience of multiple cloud technologies.
Click here to apply
Underwriter
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
About the VitalityLife Underwriting Team
A dynamic team with a wealth of knowledge which we eagerly share. We strive to be the best in the market, living the Discovery values. Our motto is best terms first – right decision…first time…on time…every time.
Key Purpose
To underwrite all cases for VitalityLife, our UK based Life Insurance company, within authority limits and all benefits taking into account medical, financial, territorial and vocational risks of new and existing business. To support dedicated Key Distribution partners and advisors through various communication channels. To underwrite more complex cases which could include medical reports, aviation questionnaires,etc. etc.
Areas of responsibility may include but not limited to
To underwrite all cases within authority limits and all benefits taking into account medical, financial, territorial and vocational risks of new and existing business.
To support dedicated Key Distribution partners and advisors through telephone and email.
To underwrite more complex cases which could include medical reports, aviation questionnaires etc.
To analyse applications and to call for requirements and to underwrite cases within the Senior Underwriter’s limits.
To underwrite complex cases and to analyse medical reports etc. in order to ensure that the risk is correctly underwritten
To support and build relationships with key distribution partners and to ensure that all cases are correctly underwritten and that the key distribution partner gets superior customer service.
To deal with escalations and to ensure that cases are underwritten in terms of the underwriting rules and policies
To ensure that the thought process used in order to underwrite a particular case is synopsised so that other underwriters can understand the thought process.
To ensure that the correct risk rating is applied to business that is accepted and that uninsurable risks are declined
Apply necessary guidelines to ensure correct risk rating is applied to new and existing business
To liaise with all internal and external clients regarding risk applied or policies that are deferred / declined
To attending to enquires which would include written, telephonic, emailed or face-to face
Personal Attributes and Skills
Faster than average pace
Above attention to detail, precise correctness towards work, ensuring tasks are met on time
Strong sense of discipline and duty
Major focus on detailed work
Deciding and initiating action
Applying Expertise and Technology
Analysing
Delivering Results and Meeting Customer Expectations
Adhering to Principles and Values
Persuading and Influencing
Coping with Pressure and Setbacks
Specialised work with efficiency, confidence and competence
Skills:
MS Office (intermediate)
Analysis of Information (advanced)
Verbal and written communication (advanced)
MS Office (intermediate)
Analysis of Information (advanced)
Verbal and written communication (advanced)
Education and Experience
Matric is essential (Maths, Biology/Life Sciences and English)
Medical Diploma/ experience is an advantage.
Insurance Diploma experience is an advantage
A minimum of 5 years working experience in an underwriting environment in the life insurance industry is essential.
Underwriting experience in United Kingdom may be advantageous.
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Click here to apply
Sales Manager: Funeral Cover – Klerksdorp
Key Purpose
Leading Discovery Life Funeral Sales Team at the relevant branch in order to achieve set sales target.
Areas of responsibility may include but not limited to:
Lead and manage a Funeral Cover sales channel consisting of financial advisors in order to achieve sales and quality targets.
Ensuring a professional level of interactions with all stakeholders
Inductions and leads management, ensuring that campaigns and leads are correctly managed
MIS Reporting – create and maintain reporting
Ensure business processes are adhered to, and operational improvements are recommended.
Ability to proactively manage change.
To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all time
Adherence to compliance and risk management
Coach staff to improve performance and behaviours.
Create an energetic and motivated work environment
Report any suspected misconduct in line with Discovery values and relevant regulation.
KI responsibilities may include but not limited to
A KI is responsible for management and oversight of the FSPs activities relating to rendering of financial services, which includes advice and/or intermediary services.
Must monitor the statutory obligation of the FSP are complied with.
Must comply with the fit and proper requirements (COB, RE, Qualification, PST and CPD).
Ensure that representatives are compliant with the fit and proper requirements.
Representatives complete all required training for their role.
Review the advice rendered by the representative.
Monitor on an ongoing basis that the representatives are treating customers fairly.
Supervise representatives under supervision:
To ensure that all the required fit and proper requirements are complied with (Qualification and PST),
where monitoring of representatives under supervision is delegated, the following should be done:
record the process of delegation and the reporting frequency monitoring done.
Instil a culture of treating customers fairly in all aspects of the business.
Ensure that there are business processes and operational ability.
Competencies
Ability to engage Union representatives.
Logical, analytical problem-solving ability.
Excellent interpersonal skills.
Excellent verbal and written communication skills.
Ability to work independently.
Ability to take accountability, responsibility and ownership.
Able to take initiative and exercise sound judgment and decision making.
Ability to work in a highly pressurized, target oriented environment.
Ability to deal positively with change and uncertainty.
Strong business acumen.
Strong sales and persuasive skills.
Strong quality orientation.
Good organizational skills.
Proactive, self-motivated.
Able to identify, nurture and develop talent.
Customer oriented.
Ability to meet deadlines timeously.
Ensure ethical business activities and maintain transparency of branch dealings.
Qualification and Skills
Matric (Grade 12)
3 – 4 years sales management experience in a target driven in/outbound sales.
Competent in MS office
A FAIS Recognized qualification: NQF Level 5
RE5 and RE1Qaulification compulsory
1- 2 years leadership experience (Advantegous)
Life Product knowledge (Advantegous)
Click here to apply
Training Consultant
Discovery Institute of Training
Training Consultant
Sandton – Hybrid
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key purpose
The vacancy is for a Training Consultant (facilitator) within the Discovery Institute of Training, who will facilitate and design and develop training programmes and material for Discovery Bank product-specific in-person and virtual training solutions for various business units across Discovery Bank.
Key outputs
All work must be done accurately, comprehensively and in-line with set quality standards.
Facilitate impactful in-person and virtual blended learning solutions.
Invigilate formative and summative assessments, identify development areas, and provide constructive developmental feedback.
Following the 6Ds methodology, create training material and assessments based on technical product information, systems and SOPs for predominantly facilitator-led training workshops and induction programmes, in line with the curriculum to ensure that learning and business outcomes are matched.
Review and provide input on training material created by the Instructional Designers.
Monitor, evaluate, and keep accurate records of training activities and programme effectiveness using the LMS.
Keep abreast of the latest learning and development trends, developments, and best practices to implement accordingly.
Collaborate with SMEs, product coaches and line managers to understand business outputs and manage delivery of said outputs.
Obtain feedback from stakeholders on the appropriateness of delivery of training interventions to drive continuous improvement.
Effectively deploy appropriate assessments that measure knowledge transfer.
Ensure the effective transition from training to the live environment (soft landing).
Competencies
Familiar with traditional and modern facilitation methods
Experience in the application of the 6Ds methodology
Creative and innovative
Growth mindset
Excellent organisational and time management skills
Very good command of the English language
Good attention to detail
Communicate effectively with diverse personalities
Delivering results and meeting customer expectations
Coping with pressure and setbacks
Adapting and responding to change
Relating and networking
Applying expertise and technology
Show an interest in the current economic climate and keeps up to date with daily market trends related to the banking industry
Good report writing skills
Experience
The following knowledge and experience are required:
Intermediate to advance Discovery Bank product knowledge – Essential
2 years working experience within Client Services in a banking environment – Essential
Adequate knowledge of bank systems and aplications
2 years Training experience
Relevant training qualification
Click here to apply
Team Leader Coach
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About The Service Lab
The Service Lab consists of 14 unique functions that serve to centralise and departmentalise various functions throughout Discovery. Our department’s Vision is to be recognised as the thought leader to all areas of Discovery developing and driving best practice. The culture within the department is one of constant learning, knowledge sharing, change and innovation.
About the Research Centre
We seek out and invest in exceptional individuals who understand and support our core purpose which is to service our customers by obtaining and providing accurate data and information measuring performance and providing intelligence to enable continual improvement.
Job Purpose
To manage a team of Analysts and ensure performance standards are met while continuously identifying and driving efficiencies within the team. Driving improved customer relationships and adding value to customers and other stakeholders. To also gather requirements from business regarding creating efficiencies and making appropriate recommendations that serve to improve the existing processes.
Principal Accountabilities
Support team with work-output where required to always ensure the team functions optimally.
Information gathering (research, question structuring and interviewing).
Information synthesis (making sense of information from many sources).
Summarising (identifying and illustrating key concepts).
Reporting (conveying key concepts in writing and diagrams).
Full line management function, throughout employee life cycle, within scope of role.
Information analysis (turning data into information to support decision makers).
Continuously drive initiatives within team to ensure an engaged, motivated and productive workforce.
Quality – pays high attention to detail.
Run large research projects with little assistance, including new experimental projects in terms of approach, technology etc.
Education; Knowledge and Experience
Matric and in possession of/or studying towards a Degree – Essential.
Bachelor of Science or Bachelor of Commerce (Economics, Psychology, Science) – Advantageous.
5 years’ experience working in a data analysis and reporting role – Essential.
Ability to analyze/interpret data, take appropriate action and use good judgment to escalate issues when necessary.
Proficiency in PowerBI, SQL, Python and Visualization tool – Required.
Strong Leadership skills.
Strong written and verbal communication skills.
Assertiveness and self-motivation.
Attention to detail.
Ability to coordinate various projects simultaneously.
Advanced knowledge of MS Office products including Excel and PowerPoint.
Knowledge of structured query language (PL/SQL and COGNOS reports).
Click here to apply
Operations Manager
Restaurant Operations Manager – Hospitalities
Fixed term contract
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Job Purpose
The Restaurant Manager is responsible for leading and optimizing operations at The Forum Cuisine and Forum Express to deliver exceptional guest experiences, operational excellence, and financial performance. This role combines strategic oversight with hands-on leadership to ensure compliance with health and safety standards, drive service quality, and foster a high-performing team culture. The ideal candidate brings strong hospitality expertise, culinary knowledge, and a passion for innovation.
Key Responsibilities of the role
(Not limited to:
Operational Leadership
Lead and oversee day-to-day restaurant operations, ensuring smooth opening and closing procedures.
Coordinate and streamline communication between Front-of-House (FOH) and Back-of-House (BOH) teams.
Monitor service flow, food quality, plating standards, and overall presentation to uphold brand expectations.
Maintain a clean, organized, and fully operational environment at all times.
Collaborate with culinary teams on menu development, seasonal offerings, and product innovation.
Team Management & Development
Recruit, onboard, train, and schedule staff to support operational requirements.
Provide leadership, ongoing coaching, and performance evaluations to develop team capabilities.
Manage staff uniform procurement and name badge distribution.
Foster a positive, inclusive, and collaborative work culture that encourages engagement and excellence.
Address performance issues, resolve conflicts promptly, and ensure consistent enforcement of company policies.
Guest Experience
Uphold a guest-first culture that ensures superior customer service at every interaction.
Address and resolve guest concerns or complaints promptly and professionally.
Gather, analyze, and act on customer feedback to drive continuous service improvements.
Ensure the dining environment is welcoming, comfortable, and memorable for all guests.
Financial Management
Monitor and manage daily sales, operating expenses, and budgetary performance.
Lead budgeting processes and control labor, food, beverage, and utility costs.
Analyze financial reports and key performance indicators to optimize profitability and efficiency.
Oversee POS (GAAP) system performance, updates, and compliance.
Manage payroll, tip reporting, and financial reconciliation processes.
Implement cost-control initiatives while maintaining high-quality standards
Inventory & Supply Chain
Oversee food, beverage, and supply inventory to ensure optimal stock levels.
Conduct regular inventory checks, reconciliations, and waste reduction initiatives.
Source and order products from approved vendors while maintaining cost-effective purchasing practices.
Maintain strong vendor relationships to ensure consistent supply and service reliability
Health, Safety & Compliance
Enforce strict adherence to food safety, hygiene, and sanitation standards.
Ensure compliance with all local health regulations, permits, and licensing requirements.
Conduct regular safety inspections and staff training sessions.
Maintain comprehensive and accurate documentation for audits and regulatory inspections.
Marketing & Innovation
Develop and promote monthly specials, seasonal campaigns, and limited time offers.
Monitor industry trends and evolving customer preferences to inform menu and service updates.
Collaborate with the marketing team to strengthen brand visibility, engagement, and customer loyalty.
Administration & Reporting
Maintain accurate and up-to-date records of sales, inventory, staffing, and operational activities.
Compile a bi-annual tangible incentive measure report.
Prepare and present monthly operational, financial, and performance reports.
Manage reservations, POS systems, and restaurant management software to ensure operational efficiency.
Work Experience
5-8 years in restaurant or hospitality operations management
Proven experience in managing both FOH and BOH operations with a strong culinary background
Education / Qualifications / Accreditations with Professional Body
Diploma in hospitality management or equivalent qualification
Demonstrated experience in restaurant operations with culinary exposure
Technical Skills or Knowledge
Comprehensive knowledge of food safety, hygiene practices, and regulatory compliance
Proficiency in POS systems and restaurant management software
Strong leadership and team development
Excellent communication, conflict resolution and interpersonal abilities
Proficient in Office365 suite and related tools
Ability to excel in a fast-paced, customer- centric environment
Exposure to menu development and innovative hospitality trends
Click here to apply
Actuarial Analyst
Discovery Health
Job Title: R&D Actuarial Analyst/Actuary
Real Job Title: Very Smart Person
Scroll way down if you want to see the “Core Role”, “Required Competencies”, the all-important “Qualifications and Experience” and many sentences with the word “candidate”.
Bottom line is this, though.
We need someone smart.
A driven leader, and a smart person.
Smart enough to see the wood for the trees; and estimate the expected yield from it.
Smart enough to solve a problem we do not yet understand.
Smart enough to explain both the problem and the solution to normal people. Without jargon.
Smart enough to know when ChatGPT is winging it and when Google is wrong.
And smart enough to know when we are wrong.
And a leader. And fun. Did we say smart?
Smiling? Only on the inside? Then let us know you are interested, and we’ll get our people to speak to your people.
About Discovery
Discovery’s core purpose is to enhance and protect people’s lives. It does this through breakthrough product designs that harness incentives to encourage people to make healthier lifestyle choices. Healthy behaviour leads to lower claims, higher margins, and lower lapses. These savings are shared with our clients which in turn leads to a healthier society, improved productivity, and a reduced healthcare burden. One of Discovery’s core assets is its large and diverse data, covering health, wellness, driving, investments, and life insurance. This forms the basis for our shared value model, along with innovation, risk management and operational efficiency improvements. Discovery’s energetic and motivated analytical teams make this happen.
About the Discovery Health R&D Lab
The Health R&D Lab is responsible for driving the innovation and product development agenda for Discovery Health. Made of Actuaries, ex-Management Consults, and other professionals with a strong bias for creative problem solving, the team works closely with the CEO and executive team of Discovery Health to facilitate innovation that supports the business strategy. Our work is cross functional in nature, requiring coordination of project specific teams to drive items to completion, with product ownership transferring to the relevant business unit once execution is complete.
About the Position
We are looking for an actuarial analyst/ actuary to conceptualise and drive existing and new R&D projects in support of the Discovery Health growth strategy. Bringing exciting new products and enhancements to the market is a key pillar of our growth strategy and the successful candidate will play a leading role in this.
Core responsibilities:
Drive exploratory research and analyses to develop strategic insights and identify core R&D questions, ideas, and solutions to inform the innovation agenda.
Transform unstructured data into strategic insights to inform key business decisions.
Support in the development of the product strategy and R&D priorities in line with the overall Discovery Group and Discovery Health strategy.
Support complex R&D projects which have an impact across multiple Discovery businesses, actively driving close collaboration within the team and with relevant business units to ensure buy-in and smooth handover post execution.
Support presentations of regular updates to obtain executive input on key decisions. Relevant forums include but are not limited to the R&D Steercom, Health Exco, Health Product Committee, and the DHMS Board of Trustees.
Personal Attributes and skills
Self-starter with a bias for action and a strong drive for excellence
Strategic thinker
Exceptional analytical skills
Exceptional problem solving skills
Strong communication skills (written, verbal, and presentation)
Education and Experience
Qualified actuary/ actuarial analyst.
Management consulting experience is advantageous.
Click here to apply
Legal Specialist
Discovery Green
Legal Specialist
About Discovery and Discovery Green
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. Discovery Green is a licensed energy and is the Discovery Group’s renewable energy business that offers a range of innovative and affordable solutions for reducing carbon emissions.
Key Purpose
Discovery Green is seeking a driven and ambitious Legal Specialist to provide support to the legal department of Discovery Green with respect to, inter alia, project finance transactions, generator and customer power purchase agreements, non-disclosure agreements, regulatory compliance and high court proceedings. The ideal candidate would possess an understanding of the renewable energy industry in South Africa and experience in financial close processes for project financed deals.
Key Outputs
•Providing clear, concise, and practical legal advice to business teams on a wide array of contractual issues while coordinating with other legal team members and stakeholders as necessary to collaborate effectively across all levels of the organisation
•Analysing and effectively negotiating contract terms that support the business objectives, while complying with applicable laws, regulations and internal company policies
•Independently reviewing, drafting, and negotiating contracts and templates in support of the growing business ventures.
•Consulting on legal matters, handling briefing of attorneys for referred matters and keeping abreast of relevant legislation.
•Working efficiently with other areas in Discovery Green, the wider Discovery Group, customers and service providers.
Education, Qualifications and Experience
- Bachelor of Laws degree from a South African University
- Admitted Attorney of the High Court of South Africa and enrolled member of the Legal Practice council.
- At least 2 years of post qualification experience
Technical skills or knowledge
- Providing clear, concise, and practical legal and commercial advice and counsel to business teams on a wide array of business and contractual issues while coordinating with other legal team members and stakeholders as necessary to collaborate effectively across all levels of the organisation
- Analysing and effectively negotiating contract terms that support the business objectives, while complying with applicable laws, regulations and internal company policies
- Independently reviewing, drafting, and negotiating contracts and templates in support of the growing business ventures
- Consulting on legal matters, handling briefing of attorneys for referred matters and keeping abreast of relevant legislation
- Working efficiently with other areas in Discovery Green, the wider Discovery Group, customers and service providers
Attributes and Skills
- Ambitious, hardworking, resilient, decisive and adaptable
- Excellent legal drafting, negotiation and analytical skills
- Awareness of the energy market, industry and regulations
- Ability to work independently whilst also being a team player
Why Choose Us
- Join a collaborative, multidisciplinary team of professionals
- Work on high-impact energy projects in a dynamic industry
- Shape South Africa’s future and contribute to its just transition
- Receive competitive remuneration and growth opportunities
- Enjoy a dynamic, purposeful and friendly work environment
- Gain experience from key players in a leading organisation
- Be part of a quickly growing subsidiary of a JSE listed company
- Hybrid working arrangement with 3 days required at the office
Click here to apply
We wish you all the best with your applications
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