ANEW Hotel – Mpumalanga Jobs

To apply, click on the link at the end of the posts and all the best with your applications

Stock Controller (Mpumalanga, Witbank)

ANEW Hotel Witbank is looking for a Stock Controller to maintain books of account in accordance with the uniform system. Maintain accounting data on an accounting system and produces financial reports or summaries as may be required. Duties may fall within specific areas of responsibility such as Creditors.

The successful candidate will be based in Mpumalanga, Witbank.

Strategic Purpose

Optimize inventory management and procurement processes while ensuring compliance with financial controls and supplier relationships.

Key Responsibilities

Inventory Management

• Maintain stock levels

• Conduct regular counts

• Monitor storage conditions

• Track expiration dates

• Manage stock rotation

• Record wastage

• Implement controls

• Generate reports

Procurement

• Place purchase orders

• Verify deliveries

• Monitor quality

• Maintain relationships

Financial Control

• Monitor budgets

• Verify pricing

• Process invoices

• Track variances

• Document transactions

• Support audits

• Control costs

• Maintain records

Operational Excellence

• Maintain par levels

• Implement SOPs

• Ensure compliance

• Maintain documentation

• Support departments

• Monitor systems

• Report discrepancies

• Follow procedures

Required Skills

• Inventory management expertise

• Financial and cost control awareness

• System and software knowledge

• Supplier management

• Process compliance

• Problem-solving ability

• Attention to detail

• Communication skills

• Data entry and record keeping

Performance Metrics

• Stock accuracy

• Cost control

• Audit compliance

• Documentation standards

• Department support

• System accuracy

• Report timeliness

Click here to apply

General Manager (Mpumalanga, Hazyview)

ANEW Hotels & Resorts is looking for a dynamic General Manager to join our growing team at our cherished resort in Mpumalanga, Hazyview. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different. If you are interested in joining our rapidly growing hotel group, please apply.

The successful candidate will be based in Mpumalanga, Hazyview.

Reports to: Group Operations Manager

Strategic Purpose

Lead ANEW Hotel’s hotel operations to deliver exceptional guest experiences and financial performance while developing teams and managing stakeholder relationships.

Key Responsibilities

• Strategic Leadership
• Drive business strategy
• Lead management team
• Develop talent
• Manage stakeholders
• Build culture
• Guide innovation
• Ensure compliance
• Achieve targets

Financial Management

• Control P&L performance
• Manage budgets
• Drive revenue growth
• Optimize costs
• Maximize profitability
• Monitor KPIs
• Report performance
• Direct investments

Operational Excellence

• Ensure service quality
• Maintain standards
• Direct departments
• Implement SOPs
• Monitor compliance
• Drive efficiency
• Manage resources
• Lead improvements

Stakeholder Management

• Engage owners
• Build relationships
• Direct communications
• Manage partnerships
• Lead negotiations
• Support development
• Guide strategy

Team Development

• Build capabilities
• Drive performance
• Manage talent
• Lead engagement
• Foster culture
• Guide careers
• Ensure succession
• Direct training

Required Skills

• Strategic planning and leadership
• Financial and budget acumen
• Operations expertise
• Stakeholder management
• Team management and development
• Business strategy
• Industry knowledge
• Change management
• Guest and customer relations
• Problem-solving and decision making
• Sales and marketing knowledge
• Health and safety compliance
• Technology and software proficiency
• Communication and interpersonal skills

Performance Metrics

• Financial targets
• Guest satisfaction
• Team engagement
• Quality standards
• Revenue growth
• Market position
• Asset value
• Brand standards

Click here to apply

Reservationist (Mpumalanga, Witbank)

Role Purpose

ANEW Hotel Witbank is looking for a Reservationist to Manage hotel reservations while optimizing revenue and ensuring exceptional guest service through accurate inventory management.

Key Responsibilities

Reservation Management

• Process all booking channels

• Manage OTA platforms

• Handle group reservations

• Monitor room inventory

• Track cancellations

• Maintain booking records

• Ensure data accuracy

Revenue Optimization

• Support rate management

• Monitor occupancy levels

• Track revenue targets

• Process deposits

• Monitor credit limits

• Generate forecasts

Guest Service

• Handle booking inquiries

• Process confirmations

• Manage modifications

• Support special requests

• Communicate policies

• Coordinate departments

• Maintain guest data

• Ensure satisfaction

System Administration

• Maintain Opera PMS

• Update inventory

• Monitor rate parity

• Generate reports

• Track statistics

• File documentation

• Support audits

Required Skills

• Opera PMS expertise

• Revenue management

• OTA knowledge

• Communication skills

• Problem-solving ability

• Attention to detail

• System proficiency

• Industry experience

• Multitasking and time management skills

• Sales and upselling techniques

Performance Metrics

• Revenue targets

• Occupancy rates

• Booking accuracy

• Response times

• System maintenance

• Report timeliness

• Guest satisfaction

• Team development

Click here to apply

STO Sales Executive (Gauteng / Cape Town)

ANEW Hotels and Resorts are looking for an STO Sales Executive to drive business development and revenue growth through strategic partnerships with Special Tour Operators (STOs), travel agencies, and wholesale partners to increase group bookings and leisure travel across ANEW Hotels & Resorts’ portfolio.

The successful candidate will be based in Gauteng, Centurion or Cape Town. 

Key Responsibilities

Tour Operator & Travel Agency Relations

• Develop and maintain strategic partnerships with domestic and international tour

operators

• Build relationships with travel agencies, wholesale operators, and OTAs

• Identify and pursue new STO partnerships to expand market reach

• Negotiate partnership agreements and commission structures

• Ensure compliance with tour operator requirements and standards

Sales & Revenue Generation

• Achieve and exceed annual revenue targets for STO segment

• Negotiate competitive contracts, rates, and commission structures

• Develop attractive packages and special offers for STO partners

• Monitor and optimize pricing strategies to maximize revenue and occupancy

• Drive incremental business through strategic account development

Business Development & Market Expansion

• Research and identify new market opportunities in the STO segment

• Attend travel trade shows, workshops, and industry events

• Conduct sales presentations and site inspections for tour operators

• Organize familiarization trips (FAM trips) for key partners

• Expand market presence through strategic relationship building

Account Management & Support

• Maintain regular communication with existing STO partners

• Monitor booking patterns and account performance

• Provide ongoing operational support and resolve issues promptly

• Ensure timely payment collection and manage credit terms

• Deliver exceptional service that exceeds partner expectations

Product Development & Marketing Collaboration

• Collaborate with marketing team on STO-focused promotional materials

• Work with operations to develop group-suitable packages

• Provide market feedback to influence product development

• Support destination marketing initiatives

• Develop competitive positioning strategies

Reporting & Performance Analysis

• Prepare comprehensive sales reports and forecasts for STO segment

• Analyse market trends and competitor activities

• Track performance metrics including conversion rates and revenue per partner

• Maintain accurate CRM records and update partner profiles

• Generate market insights and recommendations

Required Skills

• Bachelor’s degree in Tourism, Business, Marketing, or related field

• Minimum 3-4 years’ experience in tourism/travel industry sales

• Proven experience with tour operators, travel agencies, or wholesale travel

• Strong understanding of tour operator business model and distribution channels

• Deep knowledge of tourism industry trends and seasonal patterns

• Understanding of group booking processes and tour operator requirements

• Knowledge of hotel inventory management and yield optimization

• Excellent sales and negotiation abilities

• Strong relationship-building and networking skills

• Proficiency in CRM systems and travel industry booking platforms

• Advanced MS Office Suite knowledge

• Results-driven with proactive sales approach

• Cultural awareness for international partnerships

• Self-motivated with strong organizational skills

Performance Metrics

• Annual revenue target achievement

• Number of new tour operator partnerships established

• Room nights generated through STO channels

• Average daily rate (ADR) performance for STO segment

• Customer satisfaction scores from tour operator partners

• Market share growth in STO segment

• Contract conversion rates

• Partnership retention rates

Click here to apply

We wish you all the best with your applications