To apply, click on the link at the end of the posts and all the best with your applications

Skincare Therapist – Woolworths Gateway

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 2 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

Skincare Therapist – Woolworths Mall of Africa

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 2 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years Experience (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

Retailer – ARC V&A (3 months contract)

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 3 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

Area Operations Manager

Job Description

Dermalogica is recruiting an ambitious and driven individual for the exiting role of Area Operations Manager.

The purpose of this role is to effectively manage and support a portfolio of stores within the Dermalogica retail department with all operational duties. Liaise with consumers, clients and suppliers. Actively visit Dermalogica stores to ensure and drive performance, operational compliance and consistency.

DUTIES AND RESPONSIBILITIES

• Achieve sales targets for the region

o Store expenses and budget management

o Prepare and submit POs and conduct invoicing process for stores

o Source and purchase required items for stores within budget

o Manage store expenses within budget and ensure payments are submitted timeously

• Marketing Promotions & Activities

o Ensure execution of planned activations, launches and promotions in Dermalogica stores

o Display and merchandising items reaches stores timeously

o Execution of planned activities are timeous and targets are met.

o Assist with the marketing events

• Visual Merchandising

o Conduct merchandising audits and ensure consistent brand image across stores in line with brand guidelines

• Manage store inventory and stock orders

o Manage in-store inventory ensuring accurate stock reporting and minimal variances

o Conduct independent stock counts

o Consolidate variance reports and investigate variances

o Manage stock returns from stores

o Manage and report on stock expiries

o Consolidate and process stock orders

• Reporting, Systems and Point of Sales

o Systems reporting as required; Ensure revenue balancing across inventory and sales systems and ensure it is in line with the store report

o Reconcile and manage store cashup and banking, submit report to finance

o Reconcile, consolidate and submit store reports

o Point of Sales: Ensure POS system is set up, accurate and maintained; Ensure store staff are trained on POS system

• Administration

o Assist Head of Retail Operations with administration duties, communication and rollouts for the division

o Plan and execute travel arrangements for the retail division

• Store opening and Refurbishments

o Ensure store items are purchased timeously and within budget

o Set up and merchandise store ensuring new stores and refurbishments are fully set-up and operational upon opening

o Ensure store compliance

• Conduct store visits

o Complete store visit checklists and input feedback into the retail scorecard

o Provide feedback driving standards of excellence and consistency

o Meet with and manage relationships with the relevant Beauty Managers and centre management

• Drive excellence in customer service

o Audit service levels

o Resolve escalated customer complaints

o Manage mystery shopper process and reporting

• Lead a productive and engaged team

o Manage store leads within the Dermalogica Concept Stores

o Manage retail staff in conjunction with Beauty Managers

o Manage KPIs, PDPs and touchpoints with your team

o IR and compliance: Manage performance and IR Matters with the support of HR; Health and safety representative for stores; support HR with labour department compliance requirements

• Onboarding and recruitment

o Recruitment: Facilitate and assess candidates as part of the recruitment process. Recruit for store roles with the support of HR.

o Sign off on final candidates with Beauty managers in retail stores

o Mange and conduct onboarding for new store employees and ensure they have the necessary onboarding and training material

• Rostering

o Ensure store cover according to rostering guidelines

o Manage team’s leave and store cover

o Manger promotor roster and hours

COMPETENCIES

• Leading and Supervising
• Working with People
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial thinking

MINIMUN REQUIREMENTS

· 3 years relevant experience including retail operations

· Ideally 2 Year Health and Skin Care diploma (qualified skin care therapist) or skin care background

· 3 years previous management role

· Proven track record in leading teams and achieving sales targets in a retail environment

· Working knowledge of MS Office (Excel/PowerPoint)

· Ability to manage and use POS (Point of sales) system

· Valid driver’s license and own transport, ability to commute

Dermalogica is an equal employment opportunity company that is committed to diversity.

Click here to apply

Skincare Therapist – Woolworths Ballito

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 2 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist experience: 2 years (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

Skincare Therapist – Pavilion Concept Store

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 2 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years experience (Required)
• License/Certification: Skin Care Therapist Qualification (Required)

Click here to apply

Store Lead – Paarl Concept Store

Job Description

Dermalogica is recruiting a driven, organized and experienced store lead to drive sales and Business Objectives and to be a Brand Ambassador in our ______________ Dermalogica Store.

1. To ensure that sales and treatment revenue targets for the store is met monthly.
2. To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated.
3. Telephonic post treatment and retail follow ups with customers.
4. Manage customer complaints, product returns & ensure the highest level of customer service are adhered to in the store.
5. Manage the POS system
6. Manage the day to day staff, and roster coverage.
7. Assist the concept stores manager with staff assessments and training of new and existing staff.
8. Inventory is managed monthly and recorded
9. Responsible for supporting the smooth running of daily operations in the store,
10. The store is always correctly stocked, cleaned and merchandised effectively. 11. The effective planning of, and participation during in store promotions.
12. Participation in company promotional events e.g. marketing activities, golf days, launches, IDI training and trade shows.
13. Maintain the highest level of personal hygiene and professional appearance at all times
14. Ensure that all tasks and administration are performed according to the Policies and Procedures manual.
15. To be completely familiar with all products, treatments and concepts offered by Dermalogica as well as all policies as outlined in the Policies and Procedures manuals.
16. Maintain product knowledge by attending all Dermalogica classes regularly and to pass regular assessments (theory and practical)

Minimum Requirements:
– 3 year Skin Care diploma
– 4 years experience in a supervisory role
– Previous experience with high end skin care brand
– Dermalogica experience advantageous
– Microsoft Office proficient

Click here to apply

Skincare Therapist – Paarl Concept store

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 2 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years’ experience (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

Brand Consultant

Job Description

Dermalogica is looking for a dynamic, high performing individual for the exciting role of Brand consultant within our sales team the Western Cape and surrounds.

This is more than a sales role – it’s an opportunity to build powerful partnerships, unlock untapped potential, open new doors, and elevate existing accounts to new heights within the professional channel. 

If you’re commercially sharp, relationship-driven, passionate about skin care and a go- getter who thrives on exceeding targets, this is your moment.

RESPONSIBILITIES

The Dermalogica Business Consultant is responsible for driving profitable, sustainable growth across an assigned territory by acting as a trusted commercial partner to customers within the core (professional skin care channel)

This role goes beyond order-taking. The Business Consultant is accountable for:

• Sell-in and sell-out performance
• New business development – prospecting and securing new business with the portfolio
• Education and event execution
• Brand and business standards in trade

The BC builds strong, long-term partnerships that grow both the customer’s business and Dermalogica’s footprint.

KEY ACCOUNTABILITIES

1. Sales & Commercial Performance

• Deliver monthly, quarterly, and annual sales targets
• Drive sell-in aligned to sell-out performance
• Analyse performance by customer, category, and SKU
• Share PY, YTD, and trend data with customers to guide decisions
• Build customer plans focused on growth, profitability, and retention
• Ensure healthy stock levels, range compliance, and replenishment

2. New Business Development (Critical Focus)

• Proactively identify, prospect, and convert new doors
• Build and manage a strong lead pipeline
• Conduct professional new business presentations and proposals
• Open new accounts in line with brand standards and strategic criteria
• Onboard new customers with structured launch plans
• Achieve agreed new door and revenue targets

The BC is expected to consistently feed the top of the funnel and treat new business as a core discipline.

3. Business Consulting & Customer Growth

• Conduct professional business reviews with customers
• Identify opportunities in retail, treatments, education, and events
• Develop quarterly growth plans with key customers
• Support customers to improve:

• Sell-out
• Average basket value
• Event ROI
• Treatment and retail conversion
  • Position Dermalogica as a strategic growth partner

4. Education & Event Activation

• Drive education attendance and utilisation
• Partner with Education to address performance gaps
• Build and execute commercially focused events
• Ensure all events have:

• Clear objectives
• Sell-out targets
• Post-event analysis

5. Brand & In-Store Excellence
   • Ensure brand standards are upheld in all doors
   • Maintain VM, testers, hygiene, and merchandising excellence
   • Execute launches, campaigns, and seasonal initiatives
   • Be the guardian of Dermalogica’s professional positioning

6. Territory & Relationship Management

• Build strong multi-level relationships (owners, managers, therapists, front desk)
• Maintain consistent call cycles and visit frequency
• Manage time and territory effectively
• Log activity, opportunities, and outcomes accurately on sales CRM
• Follow through on all commitments

SUCCESS LOOKS LIKE

• Consistent achievement of sales and new business targets
• Growing, profitable, and engaged customer base
• Strong new door pipeline at all times
• Customers view the BC as a business partner, not a rep
• No surprise gaps at month-end
• High standards of professionalism, preparation, and execution

CORE COMPETENCIES

 Commercial & Strategic

• Strong numerical understanding
• Able to translate data into action
• Plans, forecasts, and prioritises effectively

New Business Hunter Mentality

• Confident cold calling and prospecting
• Comfortable with rejection and follow-ups
• Strong presentation and closing skills
• Self-driven and opportunity-focused

 Relationship Builder

• Builds trust quickly
• Influences at all levels
• Handles objections with confidence and professionalism

Execution Focused

• Consistent, disciplined, and accountable
• Strong follow-through
• Manages multiple priorities effectively

 Brand Ambassador

• Professional presence
• Passion for skin health and education
• Represents Dermalogica with credibility and care

EXPERIENCE & SKILLS

• Proven experience in field sales / business development
• Track record of new business acquisition
• 2-3 years Experience in professional beauty, medical aesthetics, FMCG, or pharmaceutical sales (advantageous)
• Strong presentation and negotiation skills
• Comfortable working with targets, data, and CRM systems
• Valid driver’s license and ability to travel within territory

BEHAVIOURAL COMPETENCIES

• Takes ownership of results
• Prepares before every call
• Uses data to guide conversations
• Seeks solutions, not excuses
• Consistently prospects for new business
• Acts with integrity, resilience, and commercial curiosity

Work Environment:   

This role requires traveling as well as weekly office-based days.

Dermalogica is an equal employment opportunity company that is committed to diversity.

Click here to apply

We wish you all the best with your applications