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Program Associate – Sector Networks

Job Description

ABOUT US:

African Leadership Academy (ALA) seeks to transform Africa by identifying, developing, and connecting a new generation of young leaders who will lead the continent towards lasting peace and shared prosperity for all. Since our inception in 2008, we have worked to lay the foundations of this audacious mission by identifying and developing a group of exceptional young leaders who will work together to shape Africa’s future.

POSITION OVERVIEW:

The Program Associate – Sector Networks supports the operational coordination and delivery of sector-based programs and activities within Africa Career Networks (ACN). Working closely with the Program Manager, the Associate is responsible for program administration, participant communication, data tracking, reporting support, and execution logistics across Sector Success, Sector Challenge, employer engagement, career acceleration, and community engagement activities. The role ensures operational efficiency and continuity by coordinating virtual events, monitoring LMS engagement and participant progress, managing CRM and employer records, tracking opportunities and placements, and supporting onboarding and engagement activities. The Associate also contributes to sector reporting, dashboard development, attendance tracking, and follow-up communication while maintaining accurate documentation and supporting the achievement of sector growth, placement, and engagement targets. This role requires strong organizational, communication, and coordination skills, with the ability to manage multiple priorities, support high-quality program execution, and contribute to an engaging and professional network experience for participants and partners. 

KEY RESPONSIBILITIES:

Project coordination and delivery

• Coordinate operational delivery of sector programs including Sector Success, Sector Challenge, community engagement activities, and participant support processes.

Employer and stakeholder engagement

• Maintain employer engagement records, support opportunity tracking, coordinate communication, and manage follow-up documentation and logistics. 

Data Management and reporting

• Track participant engagement, placements, attendance, LMS activity, dashboards, and support reporting cycles and data accuracy.

Events and Network Engagement

• Coordinate virtual and regional event logistics, registrations, communication, onboarding, and post-event engagement activities.

MINIMUM REQUIREMENTS AND SELECTION CRITERIA

Required Education and Experience: 

• Bachelor’s degree in Business Administration, Public Health, Medical or Biomedical Sciences, Social Sciences, International Development, Management, Communications, Project Management, or a related field. 
• Minimum of 2–4 years of professional experience in program coordination, operations, project administration, partnerships, youth development, career development, or ecosystem engagement. 
• Experience supporting multi-stakeholder programs, events, learning initiatives, or professional networks. 
• Experience working with digital tools including LMS platforms, CRM systems, spreadsheets, and reporting dashboards. 

Preferred Education and Experience: 

• Experience working on projects, healthcare, workforce development, professional development, consulting, entrepreneurship, innovation, or talent development ecosystems.
• Familiarity with employer engagement, internship coordination, learning programs, or community engagement initiatives. 
• Experience supporting virtual learning, events, fellowships, or youth-focused programs across African contexts. 

COMPETENCIES:

Technical 

• Program and project coordination
• Data tracking and reporting 
• Salesforce/CRM and database management 
• Event coordination and logistics management 
• Stakeholder engagement and communication 
• LMS administration and participant engagement tracking 
• Documentation and report writing 
• Microsoft Office and digital collaboration tools proficiency 

Generic

• Good organisational and time management skills.
• Excellent written and verbal communication skills.
• Good computer skills and an ability to learn new computer programs easily.
• Excellent one on one problem solving and collaborating skills. 
• Project Management skills 
• Ability to prioritise and work independently. 
• Logical and rational decision-making approach 
• Attention to detail
• Proactive approach and demonstrates initiative
• Able to work independently 

Attributes

• High levels of integrity and confidentiality and emotional maturity.
• Good Interpersonal skills and the ability to interact with stakeholders and staff at all levels together with the ability to resolve conflict 
• Resilient and possess the ability to defuse confrontation situations
• Capacity to remain calm and work under pressure of deadlines
• Patience, diplomacy, empathy and flexibility when dealing with a range of situations and people
• Self-confidence and a willingness to accept responsibility and where required, take initiative 

Reports To: Dual reporting structure 
Job Location: ALA Campus, Johannesburg
Potential Start Date: 01 August 2026

Click here to apply

Student Life Administrator

Job Description

ABOUT US:

Since 2008, African Leadership Academy (ALA) has sought to identify, develop, and connect the most promising young leaders on the African continent, organising them into a powerful community of ethical and effective collaborative action. More than 17 years into the journey, the organisation has built a powerful track record of impact. Our campus community serves 250+ young leaders from across the continent each year. Our pan-African programs in entrepreneurship and impactful careers serve hundreds more. Through these young leaders, we are already impacting thousands of Africans as we pursue a vision of lasting peace and shared prosperity.

POSITION OVERVIEW:

The Student Life Administrator works in the Office of the Dean to advance the Residential and Student Life operational priorities and initiatives. This is an ideal position for a detail- oriented Administrator who can alternate between being flexible and creative in designing processes and being routine-oriented and comfortable with enforcing compliance to key processes in data capturing and implementing key activities. The Student Life Administrator is responsible for designing, planning, implementing, and documenting processes, activities, and exercises to roll out in a fast-paced learning environment, in collaboration with the Director of Pastoral Care.

KEY RESPONSIBILITIES:

Student Travel and Logistics

• Responsible for liaising directly with ALA’s travel agency to coordinate and oversee all travel bookings for students. This includes booking requisitions on Sage for both ground and air travel.
• Support with being a bridge between Student Life administration and Faculty on matters pertaining to students’ day on campus, and plans to exit and get necessary documentation in place, including Faculty on
• Duty and the Residential team
• Managing student- initiated exits and planning for off-campus trips by liaising with support teams and other stakeholders to logistically prepare for each trip and processes around facilitating safe travel,
• compliance and return
• Lead logistics and plans for student-facing activities and arrangements enabling a positive student experience (on and off campus) and stay in South Africa
• Coordinate the distribution of key on and off-campus information and resources apt for students who stay in a full-time boarding environment
• Compiling and archiving student holiday travel details and liaising with the ground transportation team to finalise airport and station transfers to and from campus during holiday seasons for consumption by the ALA community
• Capture, maintain, and update student life and support data and information while keeping relevant consultation with internal and external stakeholders
• Prepare and be the principal liaison for off-campus trips and travel logistics
• Managing and coordinating travel arrangements, flight bookings, etc. for students
• Manage the Student Chaperone program towards maintaining safety and aligning them to the culture and standards of this place

Student Support and Stakeholder Management

• Support the learning culture of the two-year diploma program by engaging meaningfully with student groups and leaders
• Running orientation and termly refresher sessions around key student life information
• Ability to complete cash reconciliation statements relating to students’ cash transactions, etc.
• Following up with the Finance and Procurement Departments on any student-facing, vendor, or other stakeholder payments
• Establishing, testing, and improving uniform distribution, residential store, travel, and student banking protocols
• Supporting the running of student life events by liaising with faculty and student groups in scheduling,
• making payments and connecting groups to external vendors and stakeholders while communicating key information regarding student activities to residential faculty and other stakeholders
• Using various communication channels, including but not limited to the studentlife@email address, towards effective, timely communication with stakeholders and campus information boards by displaying & distributing relevant information for campus community consumption

Office Management and Special Projects

• Design, implement, and review projects and processes that allow for students, faculty, parents, and other stakeholders to be up to date with the expectations of ALA student life
• Supporting the Director of Pastoral Care in key deliverables pertaining to Student Life management and administration
• Establishing, testing, and improving student information, records, and processes for general student life management

MINIMUM REQUIREMENTS AND SELECTION CRITERIA

Required Education and Experience: 

• At least a Diploma/Higher Certificate in administration
• 2 – 4 years’ experience in student services, operations, or residential life (preferred)
• Experience working with students in the 16 – 20 age range.
• Experience in project coordination, logistics, or operations management

COMPETENCIES:

Technical 

• Excellent usage of Sage, Microsoft Excel, and Word 
• Ability to manage multiple systems and priorities simultaneously
• Proficiency in digital tools and tracking systems

Generic

• Strong organizational, time management, and administrative skills.
• Excellent written and verbal communication skills.
• Good computer skills and an ability to learn new computer programs easily.
• Excellent one-on-one problem-solving and collaborating skills.
• Project Management skills
• Ability to prioritise and work independently.
• Logical and rational decision-making approach
• High attention to detail and accountability
• Proactive approach and demonstrates initiative
• Able to work independently

Attibutes

• High levels of integrity and confidentiality, and emotional maturity.
• Good Interpersonal skills and the ability to interact with stakeholders and staff at all levels, together with the ability to resolve conflict
• Resilient and possess the ability to defuse confrontation situations
• Capacity to remain calm and work under pressure of deadlines
• Patience, diplomacy, empathy, and flexibility when dealing with a range of situations and people
• Self-confidence and a willingness to accept responsibility and, where required, take initiative
• Ability and willingness to build a positive relationship with all stakeholders
• Committed and enthusiastic

Reports To: Director of Pastoral Care
Job Location: ALA Campus, Johannesburg
Potential Start Date: 01 July 2026

Click here to apply

Data (Salesforce) Associate

Job Description

ABOUT ALA:

African Leadership Academy (ALA) seeks to transform Africa by identifying, developing, and connecting the next generation of ethical and entrepreneurial African leaders. Since 2008, ALA has built a pan-African community of young leaders who are driving impact across sectors and geographies.

Through a world-class residential secondary school in South Africa and a lifelong leadership development model, ALA equips high-potential youth with the skills, networks, and opportunities to accelerate Africa’s growth and prosperity.

POSITION OVERVIEW:

The Data Associate role is an entry-level position within the Institutional Learning department at the African Leadership Academy. The role primarily involves managing Salesforce user setups, maintaining data integrity, and supporting internal operations through data management. Key responsibilities include updating and validating records, building dashboards, transferring data between systems, and monitoring data quality.

The position requires strong attention to detail, effective communication, and the ability to follow established procedures diligently. This role will work closely with the Data Systems Manager and provide administrative support to the Institutional Learning team.KEY RESPONSIBILITIES:

Salesforce Administration:

• Manage user setup, field configurations, permission sets, and record types.
• Maintain reports, dashboards, and system flows.
• Support campaign execution and list uploads.
• Monitor data quality and run bulk updates as needed.
• Act as the first point of contact for Salesforce support requests.

Data Management:

• Maintain and update subscriber records meticulously in various online portals, ensuring accuracy and consistency at all times.
• Transfer and standardize data across multiple systems, ensuring that information is seamlessly integrated
• Validate data accuracy, ensuring that all addresses, identifiers, allocation values, and dates are correct and up to date.
• Identifying discrepancies in data will be a crucial element of your duties, requiring you to escalate issues appropriately to maintain data integrity
• Following established standard operating procedures (SOPs) and internal quality controls will be paramount in your role.

MERL Support:

• Develop, consolidate, and maintain user-friendly dashboards and data visualization tools for internal stakeholders.
• Work closely with the IL team and other departments to understand their data needs and provide administrative support as required.

MINIMUM REQUIREMENTS AND SELECTION CRITERIA

Required Education and Experience: 

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Experience with relational databases and data integration tools; Salesforce experience preferred.
• Minimum 1-2 years’ work experience within a nonprofit organization or education environment. Experience in data entry, admin processing, or back-office work, underscoring a background in handling administrative responsibilities with accuracy and efficiency.
• Limited work experience will be considered if technical skills and qualifications are strong.

COMPETENCIES: 

Technical competencies: 

• Experience with Salesforce administration, hands-on configuration, and customization strongly preferred.
• Proficiency in tools like Tableau or Power BI is needed to present data insights in a clear and actionable manner. 
• Strong project management skills are needed to oversee data-related initiatives and ensure timely completion.

Core Competencies

• Good organisational and time management skills.
• Reliable with repetitive operational tasks, showcasing the ability to consistently perform duties with precision and dependability.
• Good computer skills and a quick learner in web-based systems, demonstrating adaptability and the ability to swiftly acquire new skills to operate various online platforms and tools effectively.
• Strategic and analytical skills – Analyzing complex data and research to identify opportunities for increasing impact.
• Project management skills – Strong skills in planning, executing, and monitoring projects to ensure efficiency and maximum impact.

Attributes

• High levels of integrity and confidentiality, and emotional maturity.
• Good Interpersonal skills and the ability to interact with stakeholders and staff at all levels, together with the ability to resolve conflict.
• Capacity to remain calm and work under pressure of deadlines.
• Self-confidence and a willingness to accept responsibility, and where required, take initiative.
• Committed and enthusiastic, with a willingness to learn.

Report to: Director of Institutional Learning
Job Location: ALA Campus, Honeydew, Johannesburg
Start date: 01 June 2026

Click here to apply

Hall Head – Diploma Program

Job Description

Job Overview:

The Hall Head (HH) is responsible for supporting the health, safety, and well-being of residential students and overseeing community development within their designated residence halls. Reporting to the Director of Pastoral Care (DoPC), the Hall Head supervises Resident Assistants (RAs) and other student leaders within the residential spaces, manages hall activities, and fosters students’ personal, interpersonal, and intellectual growth.

The Hall Head manages two halls, keeps accountability towards the delivery of an excellent residential life program in their Halls, oversees the well-being of the students and holds students up to expectations in residential life

Key Responsibilities:

Student Well-Being & Safety

• Ensure a clean, organised, and safe living environment by conducting regular room checks and maintaining hygiene standards.
• Address and report maintenance and safety concerns to the Director of Pastoral Care.
• Monitor student health and provide necessary referrals for medical or emotional concerns.
• Enforce ALA’s policies on safety, conduct, and personal responsibility.

Community Building

• Foster an inclusive and engaging community within the residence halls.
• Organise and lead hall meetings, ensuring students actively participate in community life.
• Support students in managing stress, homesickness, and personal challenges.
• Encourage peer mentorship and positive interpersonal relationships.

Student Leadership Development

• Supervise and mentor Resident Assistants (RAs) and other student leaders.
• Guide students in self-leadership, accountability, and communal responsibility.
• Conduct one-on-one meetings with student leaders to review dorm activities and address concerns.

Program Support

• Ensure evening, weekend, and long weekend duty is conducted.
• Maintain accurate reports on each student’s progress within the dormitory.
• Participate in meetings, training, and professional development programs such as community of practice engagement

Student Success

• Evaluate and monitor the progress of students and keep up-to-date student records as may be required.
• Contribute to the preparation of individual education plans, progress files and other reports.
• Take part in community activities including, but not limited to, parents’ conferences, open days and parental workshops
• Communicate effectively with all stakeholders, including but not limited to parents, year heads and wellness.

Teaching & Extracurricular Involvement (if applicable)

• Some Hall Heads may have teaching responsibilities, comprising up to 20% of their duties.
• Engage in co-curricular activities, mentorship, and campus initiatives.

Qualifications & Experience:

• Essential:

• Bachelor’s degree (preferably in education, psychology, or a related field).
• Experience working with young adults, preferably in a boarding school or residential program.
• Strong leadership, communication, and interpersonal skills.
• Commitment to student well-being, diversity, and inclusion.
• Must have a valid driver’s license.
• Desirable:

• Postgraduate qualifications in education or a related field.
• Experience in international education or working with multicultural student communities.
• Familiarity with student development models and leadership training.

Key Competencies:

• Empathy and a student-centred approach.
• Ability to manage crises and enforce school policies effectively.
• Organisational and problem-solving skills.
• Commitment to fostering a positive and inclusive student culture.

Additional Information:

• The role requires evening, weekend, and overnight presence on campus.
• Hall Heads are formally evaluated twice a year, with opportunities for feedback and professional growth.
• We are seeking a Male Hall Head.
• This role requires to stay on campus and will be provided with a single unit accommodation. 

This position offers a unique opportunity to shape the lives of future leaders by fostering an environment that promotes personal growth, leadership, and academic success.

Reporting to: Director of Pastoral Care

Location: ALA campus

Click here to apply

We wish you all the best with your applications