Truworths – Distribution Jobs

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Continuous Improvement officer

Closing Date
2026/06/09
Reference Number
TRU260526-1
Job Title Continuous Improvement officer
Business Area Distribution
Job Type Permanent
Workplace Type On-site
Location – Country South Africa
Location – Province Western Cape
Location – Town / City Cape Town

Job Description At Truworths, we challenge our teams to constantly improve how we operate — from the DC floor to the boardroom. This role sits at the centre of that effort in our Distribution Centre environment.

The Continuous Improvement Officer is an execution-focused role responsible for driving day-to-day operational improvements across the DC. You will apply Lean tools, support supervisors with structured improvement plans, track operational performance metrics, and lead small-scale CI initiatives from identification through to implementation.

This role requires strong floor presence, operational credibility, and the ability to turn data and observation into actionable improvements.
Key Responsibilities •Lead and facilitate Kaizen events, 5S programmes, and standard work initiatives across DC functions (receiving, put-away, picking, audit, shipping).
•Apply Lean tools including 5S, visual management, standard work documentation, and root cause analysis (5 Whys, fishbone) to identify and resolve inefficiencies.
•Document current-state and future-state process maps for improvement projects.
•Support supervisors in drafting and implementing floor-level improvement plans.
•Drive and sustain a culture of continuous improvement at team and supervisor level.
•Identify performance trends and surface root causes to the Operations Manager with clear supporting data.
•Maintain an improvement register documenting each initiative: baseline measurement, change implemented, and quantified outcome. This register is a required output and forms part of performance assessment.
•Monitor productivity at team and individual level in order to flag anomalies to operations managers with supporting data.
•Participate in time observations to support productivity benchmarking.
•Provide input to scheduling and staffing planning by identifying bottlenecks or capacity constraints visible from improvement activity.
•Write and maintain SOPs for processes that have been improved or standardised.
•Train DC staff and supervisors on new or revised processes and standards.
•Support supervisors with performance coaching tools and structured feedback frameworks for improvement-related behaviour change.
•Monitor adoption and compliance with new SOPs; escalate persistent non-adoption to the Operations Manager.
•Extract and manipulate data from the WMS/WES/APEX/BI to support improvement analysis.
•Assist with user-level testing of system changes prior to deployment, specifically testing against operational processes.
•Flag process-system misalignments to the Operations Manager and Systems Administrator for resolution.

Qualifications and Experience •National Diploma or Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering Technology, or Operations Management.
•Lean / Six Sigma Green Belt (desirable, not required at entry).
•3–5 years in a Distribution Centre, warehouse, or logistics operations environment.
•Demonstrated exposure to Lean tools (5S, standard work, Kaizen, visual management) in a live operational setting.
•Experience supporting or coaching supervisors in an operations improvement context.
•Advanced Excel: pivot tables, VLOOKUP-level data manipulation, and basic performance tracking tools.
•Working familiarity with at least one WMS platform (user-level access; not configuration or development).
•Worked with reporting tools such as Apex/PowerBI.
•MS Office proficiency.

Competencies Able to work alongside and influence warehouse floor staff and supervisors in a high-pressure, shift-based environment. Builds trust through consistency and follow-through, not seniority.
Can extract meaning from operational data, identify patterns in KPI trends, and present a clear improvement case to an operations manager without over-engineering the analysis.
Translates improvement findings into plain language. Can write a usable SOP, brief a supervisor group, and support floor staff through a process change without causing resistance or confusion.

Click here to apply

Distribution Centre Technician

Closing Date
2026/06/02
Reference Number
TRU260518-1
Job Title Distribution Centre Technician
Business Area Distribution
Job Type Permanent
Workplace Type On-site
Location – Country South Africa
Location – Province Western Cape
Location – Town / City Cape Town
Job Description
The DC Technician is an artisan-level maintenance role responsible for the reliability and availability of all mechanical equipment within the distribution centre. The function is execution-driven: planned preventative maintenance, breakdown response, and fault resolution on conveyor systems, drives, motors, gearboxes, and related mechanical infrastructure.

This is not an engineering or design role. The technician operates within approved maintenance schedules and procedures, contributing technical input to improvement processes without holding engineering ownership.

Key Responsibilities
Why join us?

Work in a modern, highly automated distribution environment.
Be part of a supportive, skilled and passionate maintenance team.
Opportunities for technical growth and development
Key Responsibilities:

Execute all scheduled planned preventative maintenance (PPM) in accordance with the approved maintenance plan and CMMS task schedules.
Respond to reactive breakdowns, diagnose faults, and restore equipment to operational condition in the shortest practicable time.
Perform hands-on fault diagnosis and repair on conveyors, mechanical drives, motors, gearboxes, rollers, and associated systems.
Conduct pre-shift inspections and condition monitoring checks on assigned equipment and zones.
Complete job cards, maintenance records, and CMMS updates accurately and on time following every maintenance activity.
Maintain spares usage records and notify the maintenance supervisor of stock replenishment requirements.
Record fault history and breakdown data to support maintenance trend analysis by engineering.
Apply all LOTO (lock-out/tag-out) procedures and relevant safety standards before undertaking any maintenance or repair activity.
Maintain 5S housekeeping standards within the maintenance workshop and across all assigned equipment zones.
Report hazards, near-misses, and unsafe conditions immediately through the prescribed reporting process.
Provide maintenance execution support during equipment installations, upgrades, and approved maintenance projects within defined scope.
Contribute fault history, breakdown observations, and equipment condition data to root-cause analysis (RCA) processes. Analysis, corrective action design, and engineering decisions remain with the engineering function.
Participate in reliability improvement discussions as a technical contributor, not as project owner.
Maintaining a current understanding of the condition and fault history of all assigned assets.
Prioritising PPM completion and breakdown response within the assigned zone.
Escalating systemic or recurring faults within the zone to the maintenance supervisor for engineering review.
Maintaining zone-specific spares levels and reporting shortfalls.
Qualifications and Experience
Qualifications
Trade-tested artisan — Red Seal certification required.
Qualified as Mechanical Fitter, Millwright, or Fitter & Turner.
Experience
5 to 7 years’ post-trade maintenance experience in an industrial, manufacturing, or distribution environment.
Demonstrated hands-on experience with conveyor systems, mechanical drives, rotating equipment, gearboxes, and rollers.
Proven track record of working in structured, high-throughput operational environments with shift and breakdown response requirements.
Technical Skills
Mechanical fault diagnosis and repair at artisan level.
Planned preventative maintenance execution and condition monitoring.
CMMS system use and maintenance documentation.
Basic electrical fault-finding knowledge is advantageous but not required.
LOTO and occupational safety procedures.
Behavioural Profile
Disciplined and consistent — able to maintain high standards across routine and reactive work.
Pressure-tolerant — able to perform effectively under operational urgency without compromising safety or quality.
Detail-oriented — accurate documentation and record-keeping are non-negotiable requirements.
Team-oriented — functions reliably as part of a coordinated maintenance team.

6. Work Environment and Conditions
   The role operates in a highly automated distribution centre environment running on a shift basis, including weekend and public holiday coverage as part of a planned rotation. Breakdown response is on-call within rostered hours and may require rapid response outside normal shift patterns during operational incidents.

The role is physically demanding and requires sustained periods of hands-on work in varied conditions across the DC floor. Adherence to all PPE and safety requirements is mandatory.

Competencies
Mechanical fault diagnosis and repair at artisan level.
Planned preventative maintenance execution and condition monitoring.
CMMS system use and maintenance documentation.
Basic electrical fault-finding knowledge is advantageous but not required.
LOTO and occupational safety procedures

Click here to apply

We wish you all the best with your applications