Capitec Human Resources Jobs – 10 June

To apply, click on the link at the end of the posts and all the best with your applications

Strategic People Partner – Stellenbosch

Location: ZA

Company: Capitec Bank Ltd

Apply by:  

This advert is purposed at attracting talent for future dated opportunities.

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

We’re not looking for HR. We’re looking for a game changer.

At Capitec, we believe banking should be simple – and so should building great teams. That’s where you come in.

We’re looking for a Strategic People Partner who doesn’t just support the business but helps shape it. Someone who can confidently take a seat at the table, challenge thinking, and partner with leaders to build teams that truly move the needle. 

What You’ll Be Doing

• Partner with senior leaders to co-create and deliver people strategies aligned to real business priorities.
• Operate as a thought partner to executives, connecting business strategy, people priorities, and organisational choices to drive long-term impact.
• Shape organisation and workforce design to enable scale, agility, and effective ways of working.
• Be a trusted advisor -solving complex people challenges and shaping solutions that stick.
• Lead and support enterprise-wide strategic initiatives in partnership with Centres of Excellence.
• Guide leaders across the talent lifecycle, including talent acquisition, performance, succession, and workforce planning.
• Understand the impact of emerging technologies, including AI, and proactively shape workforce capability, roles, and ways of working as the business evolves.
• Drive DEI and employee experience as part of broader business transformation (not standalone initiatives). 

How You Will Create Impact

• Drive end-to-end change management – from diagnosing the need for change to embedding and sustaining it. 
• Design and evolve future-fit organisational structures that enable agility, scalability, and performance. 
• Lead organisation design conversations, including spans, layers, capabilities, and ways of working.  
• Build change capability in leaders, enabling them to lead transformation confidently  
• Use people data, organisational diagnostics, and external trends to proactively shape workforce strategy.  
• Embed new ways of working (agile, digital-first, customer-centric teams). 
• Identify capability gaps and influence upskilling and reskilling strategies for the future. 
• Act as a connector across the business, breaking silos to enable integrated people solutions  

What You Bring

You’re not just experienced – you’re strategically wired and impact-driven. 

• You bring 8+ years’ experience as a Strategic HR / People Partner, with a track record of delivering real outcomes. 
• You’ve partnered with leaders at an executive senior, strategic level, shaping direction – not just supporting it. 
• You understand business strategy and how people enable it (beyond HR frameworks).  
• You’ve led or supported change, restructuring, and organisational design in complex environments.  
• You’re confident challenging thinking and influencing stakeholders, with credibility and care. 
• You balance strong people intuition with data-driven decision-making.  

The Foundation: 

• A relevant tertiary qualification in Human Resources, Commerce, or Industrial / Organisational Psychology.  
• Ideally, a postgraduate qualification and HPCSA registration.  
• Strong HR generalist capability, with sound knowledge of governance, systems, and labour legislation.  

The Edge: 

• You’re an energy-giver – someone deeply connected to the business, who can read the room, sense what’s needed, and move seamlessly between strategic thinking and hands-on execution to drive meaningful, lasting impact.

Why You’ll Love It Here

• Work closely with leaders who value your insight and expertise.  

• Be considered for broader opportunities as the organisation evolves.  

• Thrive in a culture that values collaboration, innovation, and continuous growth. 

• Make a tangible impact on both business performance and employee wellbeing. 

The Bottom Line

If you’re ready to move from supporting the business to shaping it – this is your moment. 

👉 Apply now and let’s build something meaningful together.  

Click here to apply

Employee Relations Consultant – Cape Town

Location: ZA

Company: Capitec Bank Ltd

Apply by:  

This advert is purposed at attracting talent for future dated opportunities.

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

What This Role Is About

Join a purpose‑driven organisation where people, integrity and excellence matter. Capitec is looking for an experienced Employee Relations Consultant who thrives in complex environments, brings deep labour‑law expertise, and is confident operating at the highest levels of risk and impact. 

In this role, you will play a critical part in safeguarding Capitec’s legal, operational and reputational integrity by leading complex employee relations matters, representing the organisation in high‑risk disputes, and partnering closely with leaders to strengthen ER governance and capability across the business. This is a high-impact, trusted advisor role with real influence – far beyond case management. It’s ideal for an experienced ER professional who thrives on shaping policy, influencing decisions, and balancing the needs of both people and the business. 

What You’ll Be Responsible For

Provide Advanced Employee Relations Advice and Support 

• Provide expert guidance on complex ER matters, including investigations, documentation, and case resolution aligned to policy and legislation.  
• Act as an escalation point, mentoring team members and driving consistent, solution-focused ER practices. 

Represent the Organisation in High-Complexity Disputes 

• Independently represent the organisation at CCMA/Labour Court, preparing cases, evidence, and stakeholders.  
• Manage relationships with unions, attorneys, and stakeholders while tracking dispute trends and risks. 

Educate and Train Employees on Labour Relations 

• Develop and deliver ER training, workshops, and coaching aligned to best practice and legislation.  
• Identify capability gaps and provide targeted upskilling to improve ER knowledge across the business. 

Identify and Address Risks in the Application of Policies and Procedures 

• Analyse trends and assess ER knowledge to identify risks and recommend improvements. 
• Track and report key ER metrics (e.g., case volumes, turnaround times, outcomes) to support oversight and better decision-making. 

Monitor and Mitigate Labour and Reputational Risks 

• Manage low and high-risk ER matters (disciplinary, grievances, misconduct, Labour Court cases).  
• Identify risk trends and implement strategies to minimise legal, financial, and reputational exposure. 

Conduct Research and Lead Policy Updates 

• Conduct research on labour law and industry trends to inform policy updates.  
• Recommend and draft policy improvements to ensure compliance and business alignment. 

Manage Administration and Reporting 

• Ensure accurate ER administration, reporting, and follow-through on all cases.  
• Provide insights, track trends, and improve ER processes for efficiency and compliance.

What You’ll Bring

• 5–8 years specialist experience in a Labour/Employee Relations environment (CCMA, Labour Court, disciplinary processes, Employment Equity). 
• Proven experience independently handling complex CCMA conciliations and arbitrations. 
• Demonstrated ability to conduct, initiate, and chair complex disciplinary hearings. 
• Experience working under pressure with high adaptability. 
• Strong background in drafting/reviewing ER policies, procedures, and legal documentation. 
• Exposure to union negotiations and collective labour matters. 

Ideal: 

• Experience within a banking, financial, or retail environment. 

Qualifications

Minimum 

• LLB Degree or equivalent qualification.  

Ideal  

• Admitted Attorney 

Click here to apply

Learning and Development Manager – Shared Services

Location: Stellenbosch, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better. 

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow

About The Role

Reporting to the Head of Learning & Development, this is where strategy meets spark.

Within Capitec’s Shared Services ecosystem, you’ll act as a capability architect – connecting teams, challenging thinking, and building what the business needs next. As L&D Manager, you’ll identify critical capability gaps, align learning to the broader people strategy, and turn strategic priorities into high-impact, measurable learning experiences.

This is not a maintenance role – it’s a build, shape, and leapfrog role. The pace is fast, the expectations are high, and the opportunity to create real impact is significant. In short: you make learning matter – and make it stick.

What You Will Be Doing

Lead End-to-End Learning Enablement

• Translate business strategy into capability roadmaps and scalable learning pathways.
• Identify future-fit capabilities for an AI-enabled organisation and measure impact beyond completion.

Build and Embed Functional Skills Academies

• Design and operationalise scalable functional academies across Shared Services, defining critical skills frameworks and proficiency levels.
• Co-create learning journeys with subject matter experts to enable reskilling, upskilling, and internal mobility aligned to workforce planning.

Elevate Compliance Learning to Drive Behavioural Impact

• Transform mandatory learning into practical, engaging interventions that drive understanding, behaviour change, and accountability.
• Partner with Risk, Compliance, and business leaders to ensure alignment, effectiveness, and measurable impact in a regulated environment.

Partner Strategically with HR Business Partners & Leaders

• Collaborate with HRBPs and Shared Services leaders to diagnose capability gaps and translate business challenges into high-impact learning solutions.
• Act as a trusted advisor, influencing leaders to co-own capability development while providing insights and analytics to inform talent and performance decisions.

Design Bespoke, Business-Driven Learning Solutions

• Move beyond one-size-fits-all programmes to design tailored, high-impact interventions that address specific business needs.
• Delivering blended, digital-first, scalable solutions that respond rapidly to evolving priorities in a high-growth environment, and facilitate strategic workshops and leadership engagements where required

Enable a Skills-Based, AI-Driven Learning Ecosystem

• Transition the learning portfolio from program-based delivery to skills-based enablement by identifying digital, data, and AI capability gaps and designing targeted solutions.
• Leverage learning analytics to inform strategic decisions, demonstrate impact, and continuously evolve the ecosystem to remain future-fit.

Leading Learning Teams

• Inspire and guide learning partners and learning experience designers to create human-centered, scalable solutions that make work and learning feel smarter and easier.

Enterprise Leadership & Transformation

• Drive learning strategies that support big-picture transformation, helping teams embrace new ways of working with confidence.

 Change Management

• Blend structured change principles with real-world thinking to create lasting shifts in behavior and performance.

Onboarding & Foundations

• Build and own an enterprise onboarding framework that accelerates ramp-up, ensures early performance, and helps new hires feel culturally connected from day one.

Budget Ownership

• Managing and optimizing the L&D budget to ensure strategic and commercial alignment. 

What We Are Looking For

A seasoned L&D professional who:

• Has led large-scale capability or learning transformation.
• Has experience building skills frameworks or academies.
• Understands operating in regulated environments.
• Is commercially astute and outcome focused.
• Thrives in fast-paced, high-growth contexts.
• Can build structure while navigating ambiguity.
• Is confident influencing senior stakeholders.
• Challenges legacy approaches and builds for scale.

What Success Looks Like

• Functional Skills Academies embedded and delivering measurable value.
• Compliance learning driving behaviour change and strengthening risk culture.
• Clear skills pathways enabling agility and redeployment.
• Leaders actively owning capability development.
• Learning investments directly linked to business performance outcomes.
• Talent and Succession Benchstrength and Diversity in Shared Services.

Qualifications

• A relevant tertiary qualification in Human Resources or Industrial/Organisational Psychology.

Why This Role Matters?

We are not incrementally improving learning.

We are redefining how capability is built in a digital-first, AI-enabled organisation.

If you want to:

• Build rather than maintain,

• Influence at a strategic level,

• Create measurable business impact,

• And lead capability transformation at speed and scale,

Click here to apply

Manager: People Operations

Location: Century City, WC, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

About The Role

Driving operational excellence behind every employee experience  

At Capitec, People Operations sits at the core of how we deliver a seamless, compliant and scalable employee experience. 

As the Manager: People Operations, you’ll lead the engine room of HR – setting the strategy, governance, and operational standards that ensure every people process (from hire to retire) runs with precision, integrity and efficiency. 

This is a high-impact leadership role responsible for enterprise-wide operational stability, data governance, payroll integrity, and the continuous optimisation of HR systems and processes. 

What You’ll Be Responsible For

You’ll operate at both strategic and executional levels, leading: 

🔹 Operational Strategy & Execution 

• Translate People Operations strategy into scalable operational plans 
• Govern end-to-end employee lifecycle processes and workflows 
• Drive consistency through SLAs, frameworks, and operating standards 

🔹 Governance, Risk & Compliance 

• Lead enterprise HR compliance, audit readiness, and risk mitigation 
• Own data governance frameworks and ensure POPIA and regulatory alignment 
• Strengthen controls, validation processes, and data integrity 

🔹 Systems, Automation & Continuous Improvement 

• Drive a digital-first HR operating model 
• Optimise HR systems (SAP SuccessFactors) and payroll integrations 
• Lead automation, workflow optimisation and process re-engineering 

🔹 Payroll & Master Data Integrity 

• Oversee payroll readiness and upstream dependencies 
• Ensure accurate, audit-ready payroll outcomes 
• Own employee master data governance and data quality standards 

🔹 Leadership & Stakeholder Management 

• Lead a multi-disciplinary People Operations team 
• Partner with HR, Finance, Risk, IT and external providers 
• Influence enterprise-wide adoption of operational standards 
• Influence enterprise-wide adoption of operational standards 

What You’ll Bring

Experience & Expertise 

• 8+ years in HR Operations / People Operations / Shared Services in a medium‑to‑large organisation.  
• Experience leading complex HR operational environments 
• Strong exposure to HRIS (SAP SuccessFactors), payroll and integrations 
• Proven track record in governance, risk and compliance 
• Experience driving large-scale automation and operational transformation

Knowledge 

• HR lifecycle and operational frameworks 
• Data governance and HRIS architecture 
• Payroll processes, compliance and audit environments 
• Process engineering / continuous improvement methodologies 

 What sets you apart 

• Strong systems thinker with a detail-oriented mindset 
• Comfortable operating in complexity and driving structure 
• Passion for optimisation, efficiency, and accuracy at scale 
• Ability to influence at senior leadership and governance forums 

Click here to apply

Manager:People Experience (Services)

Location: Century City, WC, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

About The Role

Reimagining how employees experience HR support  

At Capitec, we’re building a modern, digital-first People Service experience that puts employees at the centre. 

As the Manager: People Experience (Services), you’ll lead how employees interact with HR – from self-service to query resolution, proactive communication, and service innovation. 

This role is about designing and delivering a seamless, responsive and trusted service experience across the employee lifecycle. 

What You’ll Be Responsible For

You’ll own the execution of the People Service model, including: 

🔹Service Strategy & Delivery 

Define and embed a scalable, employee-centric service model 

Lead HelloHR, self-service platforms and employee support channels 

Drive consistent service delivery through SLAs and governance 

🔹 Employee Experience & Communication 

Deliver proactive communication campaigns across employee lifecycle moments 

Ensure clear, timely, and employee-friendly HR communication 

Improve employee engagement through better service interactions 

🔹 Query Management & Service Insights 

Oversee high-quality, SLA-driven query resolution 

Analyse trends to reduce demand and improve experience 

Use insights and feedback to continuously evolve services 

🔹 Digital Enablement & Automation 

Drive adoption of self-service, knowledge management and AI-enabled support 

Optimise HR service channels and workflows 

Partner with Technology and HR to enhance system usability 

🔹 Benefits & Service Operations 

Oversee benefits administration (medical, retirement, risk, leave) 

Manage external providers and ensure service quality 

Improve integration across systems to reduce rework 

🔹 Leadership & Stakeholder Management 

Lead high-volume service delivery teams 

Partner with HR, Payroll, Risk and Technology 

Drive a culture of responsiveness, collaboration and service excellence 

What You’ll Bring

Experience & Expertise 

• 8+ years in People Services / HR Operations / Shared Services 
• Experience leading service delivery or employee experience teams 
• Strong exposure to case management, query resolution and SLA environments 
• Proven experience implementing service models and digital HR channels 
• Track record in improving employee experience through service innovation 

Knowledge 

• People Service Models and shared services frameworks 
• Employee lifecycle and HR service delivery practices 
• Digital HR tools, self-service and knowledge management 
• Service analytics, reporting and employee satisfaction metrics 

What sets you apart 

• Passion for employee experience and service design 
• Ability to balance volume, quality and responsiveness 
• Strong communicator with a customer-centric mindset 
• Data-driven approach to continuous service improvement 

Click here to apply

Academy Manager

Location: Century City, WC, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better. 

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow

About the role:

The Academy Manager – Business Support Centre (BSC) is responsible for managing the design, development and implementation of all functional learning needs within the BSC business context. The role includes the maturing of the BSC functional L&D academy blueprint.The goal is to develop employee capabilities by providing high-impact learning experiences, clear career development pathways, and opportunities for professional accreditation — all aligned with business needs. You will also be exposed to many opportunities to develop your career. Passion, grit, energy, innovation, ambition – these are just some of the qualities you need to join us in becoming the best bank in the world!!

Key Performance Areas:

1. Academy Development: Learning Experience Design & Delivery

2. People Management and Coaching

3. Academy Operations & Governance

4. Stakeholder & Business Integration

What you will do:

• Develop and implement the academy framework with tiered learning paths (foundation, intermediate, advanced).
• Designing and delivering blended learning programs (online, in-person, experiential) in partnership with subject matter experts and external providers.
• Managing academy operations, including budget, vendor contracts, and quality assurance.
• Integrating the academy with business strategy by engaging stakeholders and aligning learning objectives with workforce needs.
• Managing of the academy team.

What you will bring:

• Relevant HR and/or Learning qualification or certification
• 6-8 years in L&D, talent development, or corporate academies.
• Minimum of 1 year L&D experience within the BSC or Contact Centre related environment.
• Proven track record of managing, growing and developing employees within their teams.
• Experience in curriculum development, learning design, and managing learning platforms.
• Collaborating with SMEs and service providers to bring programmes together and deliver effective learning experiences.
• Managing multiple projects simultaneously, including planning, execution, and evaluation.
• Strong business acumen, working within budgets and manage resources effectively.
• Has experience building and leading a learning academy within a contact centre environment, including digital learning, AI-enabled learning, onboarding programmes, development pathways, and continuous upskilling initiatives.
• Strong execution focus and able to work effectively in a complex environment.

Click here to apply

We wish you all the best with your applications