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Banking Administrator
Job Description
Background:
African Parks is a non-profit conservation organization that takes on the complete responsibility for the rehabilitation and long-term management of national parks in partnership with governments and local communities. We currently manage 22 national parks and protected areas in 12 countries covering over 20 million hectares in Angola, Benin, the Central African Republic, Chad, the Democratic Republic of Congo, Malawi, Mozambique, the Republic of Congo, Rwanda, South Sudan, Zambia, and Zimbabwe.
Key Responsibilities:
The roles and responsibilities are varied and wide, and not limited to the following:
- Custodian of Forex Petty Cash and Local Petty Cash
- Completion of forex replenishment forms
- Responsible for managing the treasury mailbox
- All banking admin (list below not exhaustive);
- Completion of forms for account opening
- Completion of forms for token issue
- Completion of forms for Credit card applications and credit card limit increases
- Requesting swift copies and downloading of Proof of payments on request for local payments
- Confirming rates for incoming funds
- Reporting on donations received and allocation thereof to relevant parties
- Inputting local and Offshore payments on the banking platform
- Addressing banking queries in relation to payments and credit card purchases
- ABN Amro Bank statements processing
- Special projects disbursement processing
- Creation of New Park folders on SharePoint
- Parks Disbursement Recons upload on SharePoint
- Compiling the weekly Cash Status Report and Park availability report
- Establishing allocation/nature of incoming funds
Requirements for the position:
- Finance Degree or Similar
- Minimum 2 years’ experience within a back-office/admin/operations role within banking operations
- Excellent degree of accuracy and attention to detail
- Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
- Strong communication skills
- Experience working in a multi-currency environment
- A clear understanding of the importance of confidentiality
- Ability to work with all levels of management within the organization
- Excellent computer literacy
- Gathering, analyzing, and interpreting relevant financial
Click here to apply
Human Resource Officer
Job Description
African Parks is a non-profit conservation organization that takes on the complete responsibility for the rehabilitation and long-term management of national parks in partnership with governments and local communities. We currently manage 23 national parks and protected areas in 13 countries covering over 20 million hectares in: Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Ethiopia, Malawi, Mozambique, the Republic of Congo, Rwanda, South Sudan, Zambia and Zimbabwe.
Position Summary
The Human Resource Officer will provide comprehensive HR support to the Bangweulu Wetlands by ensuring efficient implementation of HR policies, procedures, and best practices. The role is responsible for managing day‑to‑day HR operations, including recruitment, onboarding, employee relations, performance management, welfare and benefits administration, and maintaining accurate HR records.
The HR Officer will serve as a key link between field‑based staff and the central HR function, ensuring consistent communication, timely resolution of staff concerns, and adherence to employment regulations. This position plays a vital role in fostering a positive work environment, supporting employee engagement initiatives, and strengthening HR systems that enable the team to achieve conservation and community development objectives.
Key Responsibilities:
- Assist in recruitment processes including job posting, screening, shortlisting, and scheduling interviews
- Maintain and update employee records and HR databases
- Support onboarding and orientation of new employees
- Assist in payroll preparation and leave management
- Ensure compliance with HR policies, labor laws, and company procedures
- Coordinate employee engagement activities and trainings
- Support the development and implementation of HR initiatives and systems
- Provide counselling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
- Create and implement effective onboarding plans
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Handle day-to-day HR queries and provide administrative support to the HR department
Qualifications and Requirements:
- Bachelor’s degree in Human Resource Management, Business Administration, or a related field
- At least 3 years of experience in a similar HR role
- Strong understanding of HR functions and best practices
- High level of confidentiality and professionalism
- Must be a member of ZIHRM
Required Skills and Competencies
- Proven skills in administration and management of human resource;
- Demonstrated experience in applying human resources management protocols;
- Excellent inter-personal skills, and a good understanding of human relationships;
- Good guidance, counselling and negotiation skills, at all levels;
- Good team work skills;
- Excellent oral and written communications skills in English; and
- Adherence to African Parks values
Safeguarding & Ethics
African Parks maintains zero tolerance for sexual exploitation, abuse and harassment, child labour and all forms of discrimination. All staff must comply with AP policies, codes of conduct and reporting obligations, and complete mandatory trainings.
How to Apply
Submit a single PDF comprising: cover letter, resume/CV, ZAQA‑certified educational transcripts and NRC.
Due to the high volume of applications, only shortlisted candidates will be contacted.
Equal Opportunity
African Parks Zambia is an equal opportunity employer and encourages applications from qualified individuals regardless of gender, age, or background. All applicants must have a clean employment record with traceable references.
Closing Date: 17th April, 2026
Click here to apply
Lead Internal Auditor
Job Description
Background and Rationale
African Parks (AP) is a conservation NGO that rehabilitates and manages protected areas under long-term mandates with host governments. AP operates more than 22 parks across more than 12 countries, with a workforce exceeding 5,000. The internal audit function, embedded in the Assurance, Risk & Compliance (ARC) department, underpins compliance, financial stewardship, and risk governance across this geographically dispersed and operationally complex portfolio.
To date, internal audits and follow-up processes have relied on manual and spreadsheet-based tools, which constrain real-time collaboration, analytical depth, and assurance maturity. The organization is consequently elevating the lead internal audit role beyond audit execution. The post-holder is expected not only to lead and deliver internal operational audits, but also to actively develop the assurance function, drive the GRC platform implementation as the designated Super User, and build durable internal audit and risk-monitoring capability across the network. This is a senior, build-and-deliver mandate requiring professional audit credentials, technology fluency, and the judgment to operate credibly with park leadership, Heads of Department, the Board, and donor stakeholders.
2. Primary Purpose
To lead the planning, execution, and continuous improvement of African Parks’ internal audit and assurance activities; to mature the internal audit function from a compliance-checking exercise into a risk-driven assurance capability; and to serve as the operational lead and Super User for the new GRC platform, ensuring its successful configuration, data migration, integration, adoption, and embedding across the portfolio.
3. Terms of Reference – Key Responsibilities3.1 Internal Audit Ownership Process
- Lead and personally conduct the annual cycle of Internal Operational Audits (IOA), targeting a minimum of 10–12 park audits per year, including incubation program audits, with physical presence and participation on each audit.
- Own the end-to-end audit lifecycle: risk-based audit planning, scoping, fieldwork, evidence capture, reporting, and quality review, ensuring accuracy, consistency, and fairness of judgment across all engagements.
- Provide comprehensive pre-audit briefings and structured post-audit debriefings to auditors and park teams, including finance-specific briefings for financial audits.
- Apply and enforce defined escalation rules — including mandatory re-audit of any park scoring below the agreed threshold and structured review of unresolved high-risk findings with the Head of ARC, COO, and CFO.
3.2 Development of the Assurance Function
- Take ownership for maturing the internal audit methodology, moving from compliance verification toward integrated, risk-based assurance that incorporates each park’s operational, financial, and cultural context.
- Design, document, and continuously improve audit tools, checklists, scoring criteria, and reporting templates, integrating lessons learned and aligning with recognized governance frameworks
- Develop and maintain a consolidated, multi-year view of audit findings and systemic risk areas to inform management, the FRA Committee, and the Board.
- Contribute to the gradual extension of the function toward enterprise risk monitoring, in coordination with the Head of Risk & Assurance, including alignment of audit findings with the institutional risk register.
3.3 GRC Software Implementation & Management
- Serve as the designated Super User and functional lead for the GRC / internal audit management platform throughout configuration, pilot, roll-out, and steady-state operation.
- Prepare all audit documentation, templates, question libraries, scoring logic, and multilingual workflows (English, French, Portuguese) required for the pilot and full deployment.
- Coordinate with the Technology team and the vendor on system configuration, role and access design, integration with AP systems (e.g., Sage/Serenic finance, Salesforce, EarthRanger, BI tools), and resolution of functional issues.
- Lead the migration of historical audit data (2024–2026) into the platform via bulk upload, validating completeness and integrity before each new audit round.
- Act as Trainer of Trainers: train, certify, and support internal auditors, administrators, and park-level users so they are competent and self-sufficient in the system across languages and locations.
- Establish governance for the platform: user account management, audit trail and metadata controls, document archiving standards, and periodic review of system usage and data quality.
3.4 Analytics, Reporting, and Governance Inputs.
- Ensure full integration of IOA and Law Enforcement (LE) audit data and feedback loops into Power BI, with validated historical data and dashboards refreshed before each new round.
- Maintain the IOA–LE Audit Comparison Summary every month and ensure full traceability between audit findings and park-level corrective action (CAPA) follow-ups.
- Prepare high-quality, consolidated inputs for the FRA Committee and the AP Board at least two weeks before each session, including LE compliance updates, IOA and LE audit results and recommendations, GRM audit feedback, and incubation program audit feedback.
3.5 Feedback Loops, Follow-up, and Compliance Audits
- Submit the annual feedback-loop calendar and conduct quarterly IOA/LE feedback loops, monitoring resolution of non-compliance and performing spot-checks on items reported as resolved by parks.
- Produce, within agreed deadlines after each loop, a consolidated per-park summary of high-risk non-compliances outstanding for more than three months.
- Conduct quarterly Grievance Redress Mechanism (GRM) compliance & quality control audits and HR compliance audits (induction and personnel-exit sample checks) within defined reporting timelines.
- Systematically collect park satisfaction surveys for every completed audit to support continuous improvement of the function.
3.6 SOPs, Capacity Building, and Stakeholder Engagement
- Support the Head of Risk & Assurance in the annual review and update of Standard Operating Procedures, ensuring audit checklists reflect current SOPs.
- Engage PMUs, Regional Operations Managers, Park Managers, and Heads of Department proactively and constructively, sustaining a positive, credible, and trusted audit culture.
- Mentor and develop auditors, reinforcing technical skills and embedding good practice across the portfolio.
4. Key Performance Indicators
| Key Performance Area | Indicator / Target |
| Audit delivery | All park audits are planned, executed, and reported annually; reports are issued within 5 working days of audit completion; the annual IOA audit plan is submitted on time. |
| Audit quality | Accurate, consistent, and fair reporting; re-audit of all parks below the agreed scoring threshold; park satisfaction surveys collected for 100% of completed audits. |
| Function development | Two comprehensive IOA checklist reviews per year; audit tools and frameworks updated through a participatory process; demonstrable shift toward risk-based assurance. |
| GRC implementation | Pilot documentation and templates ready on schedule; historical data (2022–2026) migrated and validated; auditors and key users trained and certified by the Super User. |
| Analytics & reporting | IOA and LE data are fully integrated and validated in Power BI before each round; the IOA–LE Comparison Summary is maintained monthly; and full IOA–CAPA traceability is maintained. |
5. Key Relationships
- Internal: Head of Risk & Assurance (line manager); CFO and COO; Heads of Department; Regional Operations Managers; Regional Finance Managers, Exco members, Park Managers and PMUs; Technology, Business Intelligence and Law Enforcement teams.
6. Required Qualifications, Competencies, and Experience
6.1 Education and Professional Credentials
- A relevant university degree in audit, accounting, finance, risk management, or a related field (postgraduate qualification advantageous).
- A recognized professional certification is strongly preferred — e.g. Certified Internal Auditor (CIA), Chartered Accountant (CA/ACCA), Certified Information Systems Auditor (CISA)
6.2 Experience
- Significant internal audit experience, including a demonstrable record of leading audit teams and engagements (ideally 7+ years, with several in a lead or supervisory capacity).
- Proven experience designing or maturing an internal audit/assurance function, not solely executing audits.
- Hands-on experience implementing or administering audit, GRC, or ERP/finance systems — ideally as a Super User, system administrator, or project lead — including data migration and user training.
- Experience working across multiple jurisdictions and in resource-constrained or remote operating environments; familiarity with the conservation, NGO, or international development sector is an advantage.
6.3 Technical and Behavioral Competencies
- Strong command of risk-based audit methodology, internal control frameworks, and corporate governance principles.
- Data and analytics fluency, including practical proficiency in Power BI and structured data handling; comfort configuring and operating digital audit platforms.
- Highly organized, systematic, and detail-oriented, with a practical and logical approach and strong quality and deadline focus.
- Demonstrated leadership, with excellent interpersonal and relationship-management skills and the ability to engage diverse, multicultural teams constructively.
- The judgment to “tell it like it is” factually and constructively — balancing candor with context-awareness and emotional intelligence to sustain trust across AP’s diverse cultural landscape.
- High standards of integrity, independence, and ethical conduct, consistent with the AP Code of Conduct.
6.4 Languages and Mobility
- Full professional proficiency in written and spoken English and French is essential; Portuguese is a strong advantage given the portfolio.
- Willingness and ability to travel extensively throughout Africa and to attend the Head Office as required
Click here to apply
Responsable des Ressources Humaines bilingue (H/F)
Job Description
Organisation : African Parks – Congo
Localisation du poste : Nagero, République Démocratique du Congo
Supérieur hiérarchique direct : Directeur du Parc National de la Garamba
Support technique : Responsable Régional des Ressources Humaines
Type de contrat : CDD de 24 mois, renouvelable
Catégorie : Poste ouvert aux Nationaux et aux Expatriés
Date de début Contrat : Dès que possible
Contexte :
African Parks est une organisation à but non lucratif qui assume l’entière responsabilité de la réhabilitation et de la gestion à long terme des parcs nationaux, en partenariat avec les gouvernements et les communautés locales. En adoptant une approche commerciale de la conservation, soutenue par le financement des bailleurs de fonds, African Parks vise à rendre chaque Parc durable à long terme, contribuant ainsi au développement économique et à la réduction de la pauvreté.
African Parks gère actuellement 24 parcs et réserves dans 13 pays africains, couvrant plus de 20 millions d’hectares à travers l’Angola, le Bénin, la République Centrafricaine, le Tchad, la République Démocratique du Congo, la République du Congo, l’Éthiopie, le Malawi, le Mozambique, le Soudan du Sud, le Rwanda, la Zambie et le Zimbabwe.
Dans le cadre de ses opérations en RDC, African Parks recherche un(e) Responsable des Ressources Humaines bilingue pour le Parc National de la Garamba. Ce rôle stratégique offre une opportunité unique de travailler au sein d’une organisation de conservation dédiée à la protection de la biodiversité et à la préservation des derniers espaces sauvages d’Afrique.
Bref aperçu du poste :
En tant que membre de l’Unité de Gestion du Parc, le/la Responsable des Ressources Humaines bilingue a pour mission de concevoir, de mettre en œuvre et d’améliorer l’ensemble des systèmes et processus Ressources Humaines du Parc, en veillant à leur application rigoureuse et à leur conformité avec la législation du travail en RDC et les SOP RH d’African Parks.
Il/elle accompagne la Direction du Parc dans la définition et la mise en œuvre des stratégies et initiatives RH, couvrant notamment le recrutement, la santé et le bien-être du personnel, la gestion des performances, la formation et le développement, la rémunération, la gestion des absences et congés ainsi que les programmes de reconnaissance. Ces actions devront être alignées sur la stratégie globale de l’organisation et conformes aux exigences légales locales.
Principales responsabilités liées au poste :
- Assurer un leadership stratégique en matière de ressources humaines et jouer un rôle de partenaire clé auprès des directions opérationnelles.
- Accompagner, coacher et influencer les managers et les parties prenantes clés.
- Influencer et conseiller les équipes de direction opérationnelle de haut niveau.
- Piloter l’efficacité organisationnelle et contribuer à la planification stratégique des effectifs.
- Superviser et accompagner des effectifs importants au sein d’organisations complexes.
- Élaborer, mettre en œuvre et suivre les projets, plans d’actions et budgets RH en cohérence avec la vision du Parc et les priorités stratégiques de l’organisation.
- Développer et actualiser les politiques RH conformément aux normes African Parks et à la législation locale.
- Gérer les situations complexes liées aux relations sociales et aux relations de travail.
- Appuyer les responsables de départements ou de services dans la définition des plans de dotation en personnel.
- Influencer et conseiller les équipes de direction opérationnelle de haut niveau.
- Piloter le processus complet de recrutement : préparation des avis, sélection, accueil et intégration des nouveaux employés du Parc.
- Maintenir la structure organisationnelle à jour (descriptifs de postes, organigramme, etc.).
- Gérer les contrats (CDD, CDI, expatriés, avenants, etc.) et assurer leur enregistrement auprès des autorités compétentes.
- Créer, organiser et mettre à jour les dossiers individuels du personnel en garantissant leur confidentialité.
- Promouvoir les bonnes pratiques en matière de santé, d’hygiène et de sécurité du personnel au travail conformément aux normes d’African Parks et à la législation locale.
- Servir de point focal pour les questions liées à l’assurance santé du personnel.
- Superviser le cycle de gestion des performances du personnel et accompagner les responsables dans la fixation des objectifs et les évaluations.
- Identifier les besoins en formation, élaborer et suivre les plans de développement des compétences en liaison avec les demandeurs.
- Gérer la paie mensuelle (nationaux et expatriés) sur Sage 300 People, les avantages sociaux et assurer la conformité des charges sociales et fiscales.
- Mettre à jour les données RH dans le logiciel Sage 300 People.
- Planifier et suivre les congés et absences du personnel.
- Préparer les actes administratifs liés à la carrière des employés.
- Gérer les accidents de travail conformément à la législation locale du travail et rapporter dans le délai tout incident aux assurances du siège d’African Parks.
- Assurer la gestion disciplinaire conformément au règlement intérieur du Parc et archiver les dossiers.
- Faciliter les audits RH du Parc et mettre en œuvre les recommandations dans le délai.
- Gérer les formalités de voyage (réservation de billet d’avion, lettre d’invitation, etc.) du personnel national et international.
- Assurer la liaison entre la Direction du Parc et les employés pour le traitement des demandes et plaintes.
- Produire un reporting RH hebdomadaire et mensuel.
- Encadrer et former l’équipe RH et administrative sous sa supervision.
- Maintenir un climat social sain et gérer les relations avec les instances représentatives.
- Se tenir informé(e) des évolutions réglementaires, des meilleures pratiques et des innovations RH et mieux conseiller la Direction du Parc.
- Intervenir efficacement dans des environnements exigeants, sous pression et/ou en contextes opérationnels éloignés
- Réaliser toute autre tâche en lien avec la gestion des Ressources Humaines confiée par le Directeur du Parc ou le Responsable Régional RH.
Profil Recherché :
- Minimum Licence professionnelle (BAC+3) en Gestion des Ressources Humaines ou tout diplôme équivalent.
- Minimum cinq (05) années d’expérience professionnelle probante à un poste de Responsable de Département Ressources Humaines dans une organisation bien structurée.
- Parfaite connaissance du droit du travail et des meilleures pratiques en matière de Ressources Humaines en RDC.
- Orienté(e) vers les personnes et les résultats.
- Parfaite maîtrise du Pack Microsoft Office, notamment Excel et Outlook.
- Excellentes compétences en communication, tant à l’oral qu’à l’écrit.
- Excellentes compétences en matière d’écoute active, de négociation et de présentation.
- Bonne maîtrise de l’anglais et du français. La connaissance du lingala serait un atout.
- Intègre et d’une probité sans faille.
- Autonome, dynamique et capable de travailler sous pression et avec peu de supervision.
- Grande capacité à gérer le temps et les priorités.
- Résilient et désireux de vivre dans un environnement isolé.
- Adhésion aux valeurs et culture d’African Parks – Congo.
Comment postuler ?
Toute personne qualifiée intéressée par le présent avis est invitée à envoyer sa candidature en un seul document au format PDF à l’adresse électronique : hr-garamba@africanparks.org avec obligatoirement en copie marca@africanparks.org. Le document doit être nommé comme suit : Nom complet_HRM_PNG. Mentionnez le titre du poste dans l’objet du courriel.
Les candidats intéressés par le présent appel à candidature peuvent aussi postuler directement sur la plateforme Simplify HR via l’adresse email de réception: 8l7jul@apply.simplify.hr
NB : Toute candidature qui ne sera pas soumise dans le format exigé sera purement et simplement rejetée.
Le dossier de candidature devra être composé de :
- Une lettre de motivation précisant l’intérêt du candidat pour le poste ;
- Un CV détaillé et actualisé précisant les références de trois (03) personnes avec leurs adresses emails et téléphones ;
- Une (01) copie scannée du diplôme demandé ;
- La preuve des expériences professionnelles antérieures.
Date limite de réception des candidatures : 28 juin 2026 à 17h00.
Veuillez noter que seuls les candidats présélectionnés seront contactés. Si vous ne recevez pas de nouvelles de notre part dans les deux (2) semaines suivant la date limite de dépôt des candidatures, veuillez considérer que votre candidature n’a pas été retenue.
Click here to apply
Safeguards Manager
Job Description
BACKGROUND:
African Parks is a non-profit conservation organization that takes on the complete responsibility for the rehabilitation and long-term management of national parks in partnership with governments and local communities. We currently manage 23 national parks and protected areas in 13 countries covering over 20 million hectares in: Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Malawi, Mozambique, Republic of Congo, Rwanda, Zambia, Zimbabwe, South Sudan and Ethiopia.
The Great Nile Migration Landscape (GNML) in South Sudan spans over 120,000 km² across Badingilo and Boma National Parks, Jonglei State, and adjoining community lands. It forms one of Africa’s most important ecological systems, connecting the Sudd wetlands in the west to the Boma highlands in the east. The landscape supports extraordinary biodiversity, including the largest land mammal migration on earth comprising around 6 million animals.
JOB OVERVIEW:
The Safeguards Manager will contribute to embedding a conservation approach that is consistent with international human rights, and with safeguards standards, with both internal and external stakeholders. This role requires an understanding of international human rights, and safeguards frameworks, with an emphasis on the specific issues that apply to the conservation sector in South Sudan.
MAIN ROLES & RESPONSIBILITIES:
- Conduct South Sudan–based research, data collection, analysis, monitoring, fact-finding, and documentation related to the safeguards arena.
- Proactively identifying human rights implications of business plans and develop consistent and adaptable plans with parks to address them in line with AP HO guidelines and policies, national and international laws standards and methodologies on human rights.
- Integrate safeguards implications from Environmental and Social Action Plans (ESAP) and align responses with AP safeguards policies.
- Provide technical assistance for community-level conflict prevention and resolution frameworks, including operationalizing a grievance mechanism accessible to all stakeholders.
- Train and establish a functional grievance mechanism for park staff.
- Work closely with Park Management to review, investigate, and resolve complaints, ensuring accountability and follow-up.
- Ensure Free, Prior and Informed Consent (FPIC) processes guide community engagement and land use planning.
- Establish proactive safeguards monitoring, including independent conflict management audits, surveys, consultations, and field visits, ensuring recommendations are acted upon.
- Design and deliver safeguards training for rangers, particularly focused on inclusive conservation, use of force, arrest procedures, anti-corruption, and gender sensitivity.
- Support Park Management in applying a disciplinary framework for rangers and ensuring capacity-building.
- Develop clear safeguards reporting systems with relevant indicators.
- Assist Park Management in identifying and training human rights focal points within the park’s national staff.
- Ensure adequate first aid materials and training for all park staff.
- Develop and implement, in partnership with South Sudanese authorities, a park-based early warning and community awareness program.
EDUCATION AND EXPERIENCE:
Academic & experience required
Competencies, qualifications and experience needed for the role:
Minimum 5 years of professional experience in project management in fragile or remote contexts, preferably in conservation or development.
Strong leadership, coordination, and stakeholder engagement skills.
Demonstrated ability to deliver results in complex, politically sensitive environments.
An understanding of natural resource management, land governance, and community-based conservation.
Experience in managing budgets, procurement, and field logistics.
High personal integrity, cultural sensitivity, and a commitment to African Parks’ mission.
Willingness to live and work in remote areas with limited infrastructure.
HOW TO APPLY:
To apply, please email your CV and cover letter to ssrecruitment@africanparks.org or hand delivery to African Parks office Thonping, Synergy Suites – Plot No 849, Block No 3-K South by Tuesday, 21 May 2026. Please mention the position name in the subject line of the email.
Click here to apply
We wish you all the best with your applications
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