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Supervisor: Human Resources

The National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It is tasked with carrying out education, research, policy development, registration of industry participants, i.e. credit providers, credit bureaux and debt counsellors, investigation of complaints, and enforcement of the Act. The Act requires the Regulator to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities. The NCR invites applications from suitable candidates for the following position:

Supervisor: Human Resources Paterson Grade: D- Lower

Salary ranges from R405 200 – R769 900

Requirements:

• The suitable candidate must have the following qualifications and experience: a relevant three-year degree, National Diploma, or equivalent qualification; eight (8) years’ experience within the Human Resources (HR) function; five (5) years’ experience in SAGE payroll processing (mandatory); and three (3) years’ experience at supervisory level.

Duties:

To Partner with the Human Resources Manager and EXCO in delivering the HR value proposition within NCR , which includes the following:

• Assist the HR Manager with the implementation of the HR business plan and policies.
• Oversee/take ownership of the operational activities of the HR department
• Ensure that payroll is administered/processed and managed effectively (full Payroll function)
• Assist the HR Manager with to implement strategic objectives through business planning
• Assist the HR Manager in running the “end to end” HR Processes within the Organisation (Employee Wellness.
• People Management, Change Management, Compensation and Benefits, Job Design and Job Evaluation Recruitment and Training and Development.)
• Coaching and mentoring of HR Staff members
• Support the HR Manager to detect, prevent, mitigate and manage HR risks
• Provide support for Business Continuity plan (BCP)
• Review and update the departmental risk register.
• Develop, review and monitor HR related policies, as and when required
• Implement of recommendations of internal audit and external audit.
• Submission of all legislative and other reports as per the HR business plan and requests from the Risk and Audit Unit (Drafting of departmental and compliance reports)
• Assist the HR Manager with managing the HR Budget
• Procurement of HR related services and contract management of appointed service suppliers
• Facilitate the internal and external HR Audits
• Support Senior Labour Relations Specialist at CCMA and Central Bargaining Forum if required
• Assist the HR Manager with HR related projects

Knowledge:            

• SAGE Payroll and ESS
• Relevant labour legislation i.e. BCEA, LRA, COIDA
• WSP/ATR
• Full HR Value chain (end to end process)
• MS Office proficiency.
• Understanding the principles of budgeting.
• Understanding the Risk Framework
• PFMA

Competencies:

• Drafting/Reporting
• Contract management.
• Organizational and Leadership skills.
• Interpersonal skills.
• Communication and Facilitation skills.
• Problem solving skills.
• Computer literacy.

• Resilient
• Staff management

Closing Date: 16 July 2026

The National Credit Regulator is an equal opportunity organization which offers competitive market related packages. Suitable persons should send a detailed CV quoting the relevant reference number to: HRM -Recruitment@ncr.org.zaCorrespondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.

Manager Compliance (Credit Bureau)

The National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It is tasked with carrying out education, research, policy development, registration of industry participants, i.e. credit providers, credit bureaux, alternative dispute resolution agents, payment distribution agents and debt counsellors, investigation of complaints, and enforcement of the Act. The Act requires the NCR to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities. The NCR invites applications from suitable candidates for the following position:

Position: Manager Compliance (Credit Bureau)
Paterson Grade: D – Upper
Salary Ranges from: R646 500 – R1 228 400 maximum
Ref No: CCBM/7/26

Requirements:
 The successful candidate must have a three-year commercial degree, together with relevant experience in a credit data reporting or analysis environment. A minimum of five years’ managerial experience is also required.

Duties:
 Responsible for the strategic direction and performance of the department.
 Reviewing submitted statutory reports.
 Providing inputs to regulations as and when required.
 Managing of the departmental budget in alignment with departmental operational objectives.
 Managing compliance queries from stakeholders.
 Ensuring that identified non-compliance issues are addressed and also reported to the relevant committees.
 Compiling and submitting of departmental reports (monthly, quarterly and annually).
 Managing memorandum of agreement between the NCR and SACRRA on credit reporting.
 Assess impact of regulations.
 Managing compliance reviews of bureaus.
 Developing and implementing of guidelines.

Knowledge:
 National Credit Act and other relevant legislation
 Compliance regulatory framework.
 Understanding of the South African credit market

Skills:
 Supervisory skills
 Computer literate
 Detail orientated
 Presentation skills
 Customer focus
 Very Good communication skills – verbal and written
 Conflict management skills
 Administrative skills
 Ability to work under pressure
 Risk management

Closing Date: 16 July 2026

The National Credit Regulator is an equal opportunity organisation which offers competitive market-related packages. Suitable persons should send a detailed CV quoting the relevant reference number to: COM-Recruitment@ncr.org.za.

Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.

Procurement Specialist

The National Credit Regulator (NCR) was established as the regulator under the National Credit
Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It
is tasked with carrying out education, research, policy development, registration of industry
participants, i.e. credit providers, credit bureaux and debt counsellors, investigation of complaints,
and enforcement of the Act. The Act requires the Regulator to promote the development of an
accessible credit market, particularly to address the needs of historically disadvantaged persons,
low income persons, and remote, isolated or low density communities. The NCR invites
applications from suitable candidates for the following position:

Position: Procurement Specialist
Patterson Grade: C Upper
Salary Ranges from R253 900 – R482 400
Ref No: PCS:7/26

Requirements:
The purpose of this role is to provide support to the SCM Manager and contribute to the effective delivery
of supply chain management services within the NCR. The successful candidate must have at least a
three-year tertiary qualification in Supply Chain Management, Logistics or Finance, together with a
minimum of five years’ relevant procurement experience, three years must be within a public sector
environment. The position requires a high level of integrity, professionalism and ethical conduct.
Membership of CIPS would be an added advantage.

Duties:

• Ensure the implementation of the procurement policies and procedures within the NCR in
  line with the relevant governance frameworks and legislations.
• To provide supply chain management service and support to all departments within the
  NCR. Reviews departmental requests and selects/advise on the appropriate procurement
  method/strategies.
• To facilitate the end-to-end bidding process (BSC, BEC, and presentation to Adjudication
  committee).
• To ensure and verify that all NCR procurement processes are compliant.
• To act as a backup of the Senior Procurement Officer when required.
• To respond to all Audit Related queries.
• To facilitate detailed training to coordinators and supervisors to increase ease of operation
  and compliance.
• Ensure the compliance review of all transactions from the Procurement Administrator,
  Procurement officer and Office Coordinators in terms of accuracy and completeness as per
  the NCR policies and procedures.
• Facilitate and coordinate the BBBEE verification process in line with the Act and Legislation.
• Prepare monthly and quarterly reports and presentations as and when required for (ARMC,
  National Treasury, Operational Risk reports and departmental presentations).
• Identify and Update the Risk register on quarterly basis.
• Identify the new regulations and update the SCM policy amendment document as and when
  required.
• When required process requisitions and purchase Orders with accuracy and draft reports
  based on the procurement spend on designated groups.

Knowledge:

• In-depth working knowledge of the PPPFA, SCM regulations from National Treasury and
  BBBEE requirements.
• Ability to work independently and as part of a team to develop solutions and detect errors.
• Consistent and reliable.
• Working knowledge of great plains dynamics
• Possess a strong work ethic.
• Demonstrated detail orientation with ability to produce accurate work product.
• Effective time management skills.
• Demonstrated organizational skills and ability to work with competing deadlines
• Excellent written and verbal communication skills.
• Ability to interact professionally and adapt to a wide variety of different communication
  styles both inside and outside the organization.
• Managing the procurement of products and services.
• Managing and maintaining contract and tender registers.
• Negotiating and drafting contract terms and conditions.
• Ensuring compliance with all related laws and regulations.
• Analyzing and evaluating supplier performance.
• Report Writing /drafting daily, monthly, and quarterly reports.
• Stakeholder Management.
• Contracts Management.
• BSC, BEC and BAC Processes and compliance.

Skills

• High level of integrity and ethics
• High Level of numerical accuracy skills.
• Excellent written and verbal communication skills.
• Effective planning and time management.
• Interpersonal relations.
• Advanced knowledge of Computer Skills (word and excel).
• Project management
• Ability to handle pressure and be deadline driven.
• Strong Negotiation skills; Assertiveness.
• Accuracy and attentive to details (Requisition to Supplier Quote).
• High attention to detail; Ability to work under pressure.
• Flexible and motivated team member.
• Able to communicate with people on all levels.

Knowledge:

• In depth knowledge of public sector procurement processes and standards.
• PFMA.
• National Treasury Regulations and reporting.
• CSD, E-tender portal, Government tender Bulletin tendering processes.

Closing Date: 20 July 2026

The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.
Suitable persons should send a detailed CV quoting the relevant reference number to: COM-Recruitment@ncr.org.za

Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to
make an appointment.

Ref No: PCS/7/26

Supervisor: Complaints (Re-Advertisement)

Supervisor: Complaints (Re-Advertisement)
(Erratum)
Paterson Grade: D-Lower
Salary ranges from R405 200 – R769 900 maximum

Requirements:
 The successful candidate must hold a degree in legal, compliance or equivalent qualification.
 5 years’ experience in the Financial, Regulatory or Legal environment, with two (2) years’ experience in a
supervisory role.
 An admission as an Attorney or Advocate.
 Experience in complaints management or dispute resolution process.
 Experience in debt counselling processes will be an added advantage

Duties:
 Supervision of the operational functions of the Complaints Department.
 Provide leadership and guidance to the team to resolve complaints in line with internal policies and procedures.
 Implementation of the operational plan of the department
 Development and implementation of departmental policies and procedures
 Review complaints files recommended for closure by the team.
 Effectively handle all complex complaints / enquiries referred by NCR’s management.
 Ensure effective implementation of the complaints management systems.
 Risk management, Performance Monitoring and Reporting.
 Monitoring of trends in the credit industry and providing recommendations on interventions to be undertaken by
the department.
 Stakeholder engagements.
 Providing continuous support and training to staff and stakeholders on matters relating to complaints resolution
and the NCA.

Knowledge:
 National Credit Act.
 Credit industry practices and other legislation impacting the credit industry.

Skills:
 Computer literacy and administrative skills.
 Excellent verbal and written communication skills.
 Leadership, supervisory and people management skills.
 Conflict resolution and negotiation skills.
 Ability to research the law.
 Strong interpersonal and high level of professional integrity.
 Ability to work effectively under immense pressure.
 Strong research, analytical, interpretation and report writing skills.
 Results driven with customer service orientation.
 Sound decision-making and problem-solving skills.
 Good decision making

Closing Date:15 July 2026

The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.
Suitable persons should send a detailed CV quoting the relevant reference number to: IF-Recruitment@ncr.org.za

Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to
make an appointment.

Ref No: CSC/07/26

We wish you all the best with your applications