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To apply, click on the link at the end of the posts and all the best with your applications
Internship: Quality Assurance
Division: 3300
Reference No: 6932
Location:
Centurion, Gauteng, ZA
Employment Type: Internship
Disability (EE targeted role): No
T.A.S.K Grade: IN
Job Posting Salary: R96,000.00
Job Posting End Date: 4 Aug 2026
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.
Purpose of the Job: The Road Accident Fund is committed to youth skills development by providing unemployed graduates with an opportunity to gain work-based experience. Applications are invited for the Quality Assurance Internship for unemployed graduates between the age of 18 and 23. The Internship program will run for a period of twelve (12) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.
Key Performance Areas
General Office Administration
Documents and records management
Queries and complaints administration
Review claims compliance against the RAF Act and internal guidance
Create and maintain various spreadsheets
Develop templates and checklists
Identify and report on quality issues
Review trends for relevance and accuracy
Follow up on action plans
Prepare monthly reports
Liase with different stakeholders
Responsibilities
Rendering administration support services
Appropriate record keeping
Knowledge and understanding of claims handling environment
Basic knowledge and understanding of claims processes and procedures
Basic understanding of Quality Assurance
Qualifications and Experience
Certified Grade 12/ Matric certificate
B Degree/Diploma in Law or related qualification, Business Administration/Management
Diploma or certificate in Quality management will be an added advantage
Certified copy of your ID
Certified copy of Academic transcript
Your CV and motivational letter
Technical and behavioral competencies required
The successful candidate will be required to display the following competencies in this role:
Written and verbal communication skills
Interpersonal skills
Detail orientation
Desire and potential to learn
Self-motivated
Basic computer skills in MS Office
Prioritize tasks as needed
Basic skills in Client Services
Remuneration
The interns will be awarded a monthly stipend.
NB: Applications can be forwarded to the Road Accident Fund Careers site.
No hand delivered applications will be accepted.
INSTRUCTION TO PROSPECTIVE APPLICANTS
1. Indicate the province and the reference number for the Internship you are applying for on the subject line.
2. Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
3. Applicants are restricted to apply for a maximum of 3 positions only (to complete an application for each ref number)
4. Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously
5.The applicant must not have previously served as intern before.
6.Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.
7. Please note that the prospective employees will be subjected to security vetting
NB: Road Accident Fund subscribes to the principles of employment equity and preference will be given to groups who are underrepresented in terms of our Employment Equity Plan
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation
Click here to apply
Internship Medical Management
Division: 3300
Reference No: 6933
Location:
Centurion, Gauteng, ZA
Employment Type: Internship
Disability (EE targeted role): No
T.A.S.K Grade: IN
Job Posting Salary: R96,000.00
Job Posting End Date: 4 Aug 2026
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.
Purpose of the Internship: The Road Accident Fund is committed to youth skills development, providing graduates with an opportunity to gain work-based experience. Applications are invited for the Medical Management Internship from unemployed graduates between the age of 18 and 23. The Internship program will run for a period of twelve (12) months. Verification process will be undertaken to verify whether you have previously worked anywhere within the Republic of South Africa.
Work based exposure may include the following:
Key Performance Areas
- Medical Management
- Customer Relations Management (Queries and complaints)
- Stakeholder Management
- General Office Administration, Logistics
- Information Management
Responsibilities
- Provide administrative & operational support to the Medical Management Unit (Head Office), including Case Management
- Assist in consolidating reports and performance statistics from all 5 regional medical management units weekly and monthly
- Assist with analyising systems that are used in in medical operations processes
- Create repositories and maintain all databases used in Medical Management Unit (i.e. claimants on unrdertakings, caregivers, service providers, case managers, stakeholders, etc.)
- Support the handling of stakeholder queries and correspondence, triage by priority
- Reroute escalated queries and allocate them to the relevant region or manager
- Support the development and maintenance of regional databases and contact matrix
- Monitor and track turnaround times in complaint resolution or providing feedback and escalate issues where necessary
- Assist in coordinating stakeholder engagement activities, meetings, and outreach programmes
- Help prepare communication materials, presentations, reports, and briefing documents
- Manage critical communication from Head Office to all regional teams
- Assist with the administration of recruitment process
Qualifications and other Requirements
- Certified copy of Grade 12 / Matric certificate
- B degree / Diploma in Health Science or related qualification, Business Adminitration/Manangement or Legal qualification
- Certified copy of your ID
- Certified copy of Academic transcript
- Your CV and motivational letter
Technical and behavioral competencies required
The successful candidate will be required to display the following competencies in this role:
- Written and verbal communication skills
- Interpersonal skills
- Detail orientation
- Desire and potential to learn
- Self-motivated
- Basic computer skills
- Prioritize tasks as needed
- Medicolegal background advantageous
- Understanding of managed healthcare or clinical experience
Remuneration
The interns will be awarded a monthly stipend.
NB: Applications can be forwarded to the RAF website.
No hand delivered applications will be accepted.
INSTRUCTION TO PROSPECTIVE APPLICANTS
- Indicate the province and the reference number for the Internship you are applying for on the subject line.
- Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
- Applicants are restricted to apply for a maximum of 3 positions only (to complete an application for each ref number)
- Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously
- The applicant must not have previously served as intern before.
- Should it be found that the applicant previously served as an intern and did not discose that info and it is discovered later, the applicant will be disqualified.
- Please note that the prospective employees will be subjected to security vetting
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to people with dissabilies
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
Click here to apply
We wish you all the best with your applications
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