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Senior Risk Administrator
Amasiko Group • Human Resources
Johannesburg
Permanent
R400 000 pa
Senior
Position Overview
Our client is a leading retirement-fund administrator, committed to operational excellence, regulatory compliance, and service excellence to members and beneficiaries. They are seeking an experienced Senior Risk Administrator to support the administration and adjudication of death benefit claims in terms of Section 37C of the Pension Funds Act, read together with the Rules of the Fund, as well as ill-health/disability retirement claims where required. The role focuses on managing complex death claims, mentoring Risk Administrators, and providing technically sound recommendations to support Trustee decision-making.
Key Responsibilities
- Screen, assess, and evaluate death claims to determine validity and compliance with Section 37C of the Pension Funds Act.
- Identify outstanding information and allocate tracing and follow-up activities to Risk Administrators.
- Trace potential dependants and nominees, including spouses, minor and major children, and other dependants.
- Liaise with employers, colleagues, relatives, and other information sources to obtain accurate and consistent beneficiary information.
- Investigate and resolve discrepancies or inconsistencies in information received.
- Provide technical input and recommendations on beneficiary allocation for submission to management and the Board of Trustees.
- Refer completed claims for management oversight and Trustee consideration in accordance with governance processes.
- Verify contribution status and confirm benefit entitlement, referring non-qualifying cases to Operations for refund of contributions where applicable.
- Process claims and authorise payments in line with delegated authority.
- Review claim calculations, supporting documentation, and payment instructions for accuracy and compliance.
- Ensure accurate updating of member details and validation of banking information.
- Oversee and resolve payment rejections and related queries.
- Ensure all correspondence, documentation, and system notes are accurately captured on the administration system (Everest).
- Support the compilation of monthly Claims Committee agendas and minutes.
- Support the Risk Team Leader in monitoring workflow, turnaround times, and quality standards.
- Mentor, coach, and provide technical support to Risk Administrators.
- Handle complex or escalated client queries professionally and empathetically.
- Respond to written and telephonic enquiries from members, employers, the bargaining council, and other stakeholders.
- Promote teamwork through regular follow-ups, shared updates, and collaborative problem-solving.
- Stand in for the Risk Team Leader when required.
- Contribute to continuous process improvement initiatives within the department.
Requirements
- Degree/Diploma in a business administration related qualification.
- Retirement Funds qualification (Certificate of Proficiency, RE1, RE5, or working towards the same).
- Minimum of 3 years’ experience in Retirement Fund Administration.
- At least 2 years’ experience as a Claims Administrator (death and ill-health/disability claims).
- Minimum of 2 years’ experience in checking claims and authorising/releasing payments.
- Strong working knowledge of the Pension Funds Act, with specific emphasis on Section 37C.
- Experience in dependency assessments and beneficiary identification.
- Sound understanding of financial calculations, including taxable and tax-free benefit components.
- Experience using the Everest administration system.
- Understanding of the role of Bargaining Councils and customer service principles within financial services.
- In-depth knowledge of Section 37C adjudication principles and case law.
- Strong understanding of ill-health/disability retirement claims.
- Strong written and verbal communication skills.
- High attention to detail and sound judgement.
- Knowledge of POPIA, FICA, and FAIS requirements.
- Proficiency in MS Office (Word and Excel).
- Ability to manage sensitive cases with professionalism and empathy.
- Strong time-management and organisational skills.
- Section 37C Adjudication
- Death & Disability Claims
- Dependency Assessments
- Beneficiary Tracing
- Benefit Calculations & Tax
- Everest
- POPIA / FICA / FAIS
- Mentoring & Coaching
Click here to apply
Data Contributions Administrator
Amasiko Group • Finance
Johannesburg
Contract
R350 000 – R400 000
SeniorReference No.
SIH060Date Posted
11 November 2026Closing Date
30 November 2026EE Status
EE
Position Overview
Our client is a leading retirement-fund administrator, committed to operational excellence, regulatory compliance, and service excellence to members and beneficiaries. They are seeking a highly analytical and detail-oriented Data Contributions Administrator to join their Contributions team. The successful incumbent will be responsible for optimising operational efficiency, ensuring Section 13A compliance, maintaining high-quality member data, and supporting accurate contribution processing within the Retirement Fund Administration environment.
The role requires strong technical knowledge of contributions administration, reconciliation processes, Pension Funds legislation, employer compliance, and member data maintenance. The successful candidate will play a key role in the accurate allocation and reconciliation of member contributions, while maintaining compliance with legislative and operational requirements.
Key Responsibilities
- Process and reconcile contribution cycles accurately and within prescribed timelines.
- Analyse and reconcile daily contribution receipt exception reports.
- Ensure all contributions are processed in accordance with Fund Rules, legislation, administration standards, and service level agreements.
- Maintain accurate member contribution allocations and member records.
- Run monthly data updates and ensure the integrity of member data.
- Monitor and maintain contribution processing controls and compliance standards.
- Identify and resolve contribution discrepancies, exceptions, and processing issues.
- Support employer compliance relating to contribution submissions and data sharing requirements.
- Attend to contribution-related enquiries and complaints from employers, members, and stakeholders.
- Provide ongoing support relating to member records and contribution queries.
- Ensure timely communication and follow-up on pending matters.
- Maintain professional, service-oriented stakeholder engagement.
- Contribute to process improvements and operational efficiency initiatives.
- Support continuous improvement within the Contributions Administration environment.
- Display disciplined and productive work practices.
- Take personal responsibility for ongoing development and technical skill enhancement.
- Work collaboratively within the team to achieve operational objectives.
Requirements
- Diploma or Degree in Retirement Fund Administration, Accounting, Finance, or a related qualification.
- Everest administration system experience
- Minimum of 2–3 years’ relevant Retirement Funds industry experience.
- Experience in contributions administration and member data maintenance processes.
- Experience in Pension Fund administrative and operational processes.
- Ability to produce and interpret data analysis and reconciliations.
- Ability to interpret Fund Rules, Service Level Agreements, and operational requirements, and ensure compliance.
- Advanced MS Excel and MS Word skills.
Click here to apply
Senior Administrator (Section 37D)
Amasiko Group • Human Resources
Johannesburg
Permanent
R400 000
SeniorReference No.
SIH061Date Posted
11 November 2026Closing Date
30 November 2026EE Status
EE
Position Overview
We are seeking a highly experienced and technically strong Senior Section 37D Administrator to lead and manage the administration of benefit withholdings in accordance with the Pension Funds Act, specifically relating to divorce orders, maintenance orders, and other Section 37D matters.
Key Responsibilities
- Analyse and assess complex divorce orders issued in terms of Section 37D from non-member spouses
- Evaluate maintenance court orders for compliance with the Pension Funds Act
- Verify alignment of divorce orders with Section 7(8) of the Divorce Act 70 of 1979
- Assess legislative compliance relating to Sections 13A, 15, 37A, 37C and 37D
- Review and approve withholding notifications prior to implementation
- Provide technical interpretation of court orders and legislative provisions
- Ensure valid divorce and maintenance orders are implemented within prescribed legislative timeframes
- Ensure all Section 37D matters are finalised prior to payment of member benefits
- Oversee flagging and unflagging of member records relating to pension interest claims and maintenance matters
- Ensure accurate financial calculations (including tax and tax-free portions)
- Mitigate operational risk by ensuring adherence to internal controls and compliance frameworks
- Monitor and report on Section 37D cases, turnaround times and risk indicators
- Engage with members, non-member spouses, attorneys, maintenance courts and trustees
- Provide written communication advising on non-compliant court orders and required amendments
- Support Trustees and management with technically sound recommendations
- Attend to walk-in members and stakeholders in a professional and service-oriented manner
- Provide guidance and mentorship to Section 37D Administrators
- Review work executed by junior staff for accuracy and compliance
- Contribute to process improvements and efficiency enhancements
- Assist with training initiatives relating to Section 37D matters
Requirements
- Degree or Diploma in Law (LLB), Finance, or related qualification – Mandatory
- Retirement Funds qualification (e.g., Certificate of Proficiency, RE1, RE5, or equivalent)
- Minimum of 5 years’ Retirement Funds claims experience, including divorce, maintenance and withholding matters
- Proven experience handling complex Section 37D cases
- Strong financial calculation capability (tax, apportionments, pension interest calculations)
- Sound knowledge of the Pension Funds Act (Sections 13A, 15, 37A, 37C & 37D)
- Knowledge of Section 14 transfers, Divorce Act, Maintenance Act, and Income Tax Act
- Prior experience within the Pension Fund and Employee Benefits industry
- Everest administration system knowledge (advantageous)
- Compliance management qualification (added advantage)
- Advanced knowledge of the Pension Funds Act and related legislation
- Knowledge of POPIA, FICA and FAIS requirements
- Strong analytical and problem-solving ability
- High attention to detail and sound judgement
- Strong planning, organisational and administrative discipline
- Proficiency in MS Office Suite (Word and Excel)
- Ability to manage high-risk and time-sensitive matters
- Excellent written and verbal communication skills
Click here to apply
Moderator – Occupational Health & Safety Practition
Amasiko Group • Human Resources
Johannesburg
Temporary
Market Related
Mid-LevelReference No.
SIH024Date Posted
13 July 2026Closing Date
01 December 2026EE Status
Open
Position Overview
We are seeking an experienced Moderator to ensure that learner assessments are conducted consistently, fairly, and in accordance with QCTO and SETA quality assurance standards. The successful candidate will moderate assessment decisions, verify assessment evidence, and provide feedback to Assessors to maintain assessment quality and compliance.
Key Responsibilities
- Moderate learner assessments and assessment decisions.
- Verify compliance with QCTO and SETA moderation standards.
- Sample learner portfolios and assessment evidence.
- Prepare moderation reports and recommendations.
- Identify opportunities for continuous improvement.
- Provide guidance and support to Assessors.
- Maintain moderation records and documentation.
- Participate in internal and external moderation activities
Requirements
- National Diploma or Degree (NQF Level 6 or higher) in Occupational Health & Safety or a related field.
- Registered Moderator or eligible for registration with the relevant ETQA/QCTO.
- Minimum of 3 years’ relevant Occupational Health & Safety industry experience.
- Strong knowledge of QCTO and SETA moderation policies and quality assurance requirements.
- Excellent analytical, organisational, and report-writing skills.
- High attention to detail and integrity.
Click here to apply
Secretariat Administrator
Amasiko Group • Human Resources
Woodmead, Johannesburg
Permanent
Market Related
Mid-LevelReference No.
SIH049Date Posted
29 October 2026Closing Date
15 November 2026EE Status
EE
Position Overview
We are currently looking for an experienced secretary to join our team. The successful candidate will be responsible for enabling the Secretariat Office to execute its duties effectively and professionally by providing secretarial and administrative support.
Key Responsibilities
- Maintain up-to-date manual and electronic filing systems for formal records.
- Maintain statutory records, including minute books, attendance registers, company registers, resolution registers and CIPC forms.
- Manage the Courtesy Register and Conflict of Interest Register.
- Ensure proper record keeping and archiving of minutes and meeting attendance registers.
Requirements
- Bachelor of Administration (BAdmin.) degree.
- Chartered Institute of Secretaries (CIS) qualification would be advantageous.
- Driver’s licence.
- Experience in the ICT sector would be an added advantage.
- PFMA, Companies Act and King III
- Advanced writing
- Protocol on corporate governance in the public sector
- Minute taking
- Policies and procedures
- Facilitation
- Ethical conduct
- Interpersonal skills
- Honesty & Integrity
- Administration
- Good command of English
- Microsoft Office proficiency
- Observance of protocol
- Ability to interact at top management level
- Regular challenges include:
- Managing and retaining information.
- Communicating with internal and external stakeholders.
- Arranging events, logistics and meeting rooms.
- Following up on documents requiring signatures.
Click here to apply
Senior Funds Administrator (Trust Fund, Retirement & Payroll)
Amasiko Group • Finance
Johannesburg
Permanent
R800 000 – R1 000 000 pa
Mid-LevelReference No.
SIH048Date Posted
22 October 2026Closing Date
25 November 2026EE Status
Open
Position Overview
Our client is a trusted partner in retirement fund administration, committed to robust stakeholder engagement, operational excellence, and compliance with industry regulations. They are seeking a highly experienced and driven Copartes and Payroll Manager to oversee the accurate and timeous processing of pensioner payroll, Copartes payments, trust fund payroll, trust fund maturities, and trust fund advances. The successful candidate will ensure that all payments are administered inaccordance with the Pension Funds Act, fund rules, and internal policies, while maintaining strong governance, operational controls, and service delivery standards.
Key Responsibilities
- Oversee the accurate and timeous processing of pensioner payroll and Copartes payments in accordance with fund rules and applicable legislation.
- Ensure the correct calculation and processing of pension benefits and deductions.
- Ensure compliance with SARS PAYE requirements, including the correct application of tax on pension payments.
- Reconcile pension payroll and Copartes payments with the general ledger and banking records.
- Investigate and resolve discrepancies relating to pension payments and payroll processing.
- Ensure accurate reporting and record keeping of all pensioner payment transactions.
Requirements
- Bachelor’s degree in Accounting, Finance, or a related field.
- Retirement Funds qualification such as Certificate of Proficiency (COP), RE1, RE5, or currently studying towards it.
- Minimum 5 years’ experience in Retirement Fund Administration managing pensioner payroll or beneficiary payment processes.
- Experience dealing with pensioner payroll, trust fund payments, maturities, and advances.
- Strong knowledge of the Pension Funds Act and retirement fund administration processes.
- Knowledge of POPIA, FICA, and FAIS.
- Strong understanding of retirement fund payment processes and pension payroll administration.
- Good understanding of fund rules and how they apply to pensioner and beneficiary payments.
- Proficiency in MS Office (Word and Excel).
- Strong attention to detail and accuracy.
- Ability to manage deadlines and work under pressure.
- Strong communication and interpersonal skills
Click here to apply
Ward Committee Member Programme Facilitator/Assessor
Amasiko Group • Skills Development
Johannesburg
Permanent
Market Related
SeniorReference No.
SIH045Date Posted
16 October 2026Closing Date
25 November 2026EE Status
Open
Position Overview
We are looking for an experienced facilitator/assessor to deliver and assess the Ward Committee Member programme. The successful candidate will facilitate learning, assess learner competence, and ensure compliance with quality assurance requirements.
Key Responsibilities
- Facilitate training sessions for Ward Committee Member learners.
- Assess learner portfolios of evidence and practical tasks against programme requirements.
- Provide learners with timely, constructive feedback.
- Keep accurate assessment records and submit them to the relevant quality assurance bodies.
- Support learners who need additional guidance.
- Follow all programme, accreditation and quality assurance requirements.
Requirements
- Programme: Ward Committee Member
- Programme code: 900855-000-00-00
- NQF Level: 3
- Credits: 60
- A qualification in Local Government, Public Administration or a related field, as required for NQF Level 3 programme delivery.
- A minimum of two years’ facilitation experience.
- Relevant assessment experience.
- Valid assessor registration for the applicable programme, where required
Click here to apply
Municipal Councillor Programme Facilitator/Assessor
Amasiko Group • Skills Development
Johannesburg
Permanent
Market Related
SeniorReference No.
SIH046Date Posted
16 October 2026Closing Date
25 November 2026EE Status
EE
Position Overview
We are looking for an experienced facilitator/assessor to deliver and assess the Municipal Councillor programme. The successful candidate will facilitate learning, assess learner competence, and ensure compliance with quality assurance requirements.
Key Responsibilities
- Facilitate training sessions for Municipal Councillor learners.
- Assess learner portfolios of evidence and practical tasks against programme requirements.
- Provide learners with timely, constructive feedback.
- Keep accurate assessment records and submit them to the relevant quality assurance bodies.
- Support learners who need additional guidance.
- Follow all programme, accreditation and quality assurance requirements.
Requirements
- Programme: Municipal Councillor
- NQF Level: 3
- An NQF Level 4 qualification in Local Government, Public Administration or a related field.
- A minimum of two years’ facilitation experience.
- Relevant assessment experience.
- Valid assessor registration for the applicable programme, where required
Click here to apply
Senior Manager: Actuarial Quantification Management & Claims Risk
Amasiko Group • Finance
Gauteng
Permanent
R1 500 000 – R2 500 000
ExecutiveReference No.
SIH034Date Posted
03 September 2026Closing Date
12 December 2026EE Status
Open
Position Overview
Our client provides timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits, ensuring financial relief and recovery for qualifying individuals. Reporting to the Head: Claims Risk, the successful incumbent will be accountable for overseeing the effective and efficient provisioning of actuarial support and advice across the business.
Key Responsibilities
- Build, develop, and assess models for loss of income compensation calculations and reports, ensuring data accuracy and
- effective, efficient, high-quality, well-documented, and verifiable model processes.
- Support the review of key insurance risk models, including actuarial quantifications, budgeting and forecasting, and insurance risk
- capital models.
- Standardise calculation reports in line with actuarial professional guidance.
- Ensure credible calculation valuation reports.
- Manage the end-to-end loss of income actuarial calculation and reporting process.
- Provide executives with expenditure and revenue projections for short- and long-term planning purposes.
- Run models for strategic plan results and produce reports on findings.
- Oversee and manage all related processes.
- Guide the development and implementation of the department’s strategy and plan, ensuring alignment with short- and long-termobjectives.
- Guide implementation of the overall strategic plan for the department.
- Guide the implementation of specific key performance indicators and measures against outcomes detailed in departmental strategic plans.
- Support the development and implementation of policy, procedures, and processes for the business unit, ensuring effective execution.
- Collaborate with appropriate structures to ensure effective execution of policy and practices.
- Ensure that all team members understand relevant organisational policies.
- Ensure that periodic financial and strategic goals, as well as team performance expectations, are achieved.
- Report on and review operational financial and non-financial goals.
- Ensure sufficient internal control measures are implemented for adherence to the PFMA and other relevant legislation andregulation.
- Manage, monitor, and control the department’s expense budget.
- Ensure correct data and reports are extracted from IT claim systems.
- Ensure results are provided in statistical and graphical form for credible monthly, quarterly, half-yearly, and annual management reporting.
- Ensure preparation and submission of regulatory reports.
- Report quarterly on progress with implementation of operational plans.
- Ensure development of functional, project, and performance reporting systems for management.
- Guide the development of reports, policies, and procedures aligned to the overall organisational strategy.
- Oversee investigations into various aspects of loss of income calculation inputs, including distributions of income by age group, geographical location, and employment sector.
- Investigate the potential impact of key assumptions underlying loss of income calculations, such as discount rates, mortality and
- morbidity rates, contingencies, earnings progression, inflation, taxation, remarriage, inheritance, and accelerated benefits.
- Oversee expense investigation support for budgeting purposes.
- Ensure the provision of appropriate reports for relevant users of investigation results.
- Oversee correct interpretation and application of actuarial investigation results.
- Quality assure claims to help eliminate fraudulent claims.
- Champion risk management within the Operations division.
- Provide guidance to Operations management on identifying and mitigating risk.
- Serve as the interface between the Operations division and the Enterprise Risk Management function.
- Support the Operations department in reviewing and monitoring risk-mitigating tasks and measures.
Requirements
- Bachelor’s Degree / Advanced Diploma in Actuarial Science, Mathematics, or a related field.
- Qualified Associate/Fellow Actuary (ASSA/IFoA/SoA/CAS) or equivalent internationally recognised actuarial board.
- Relevant 9 to 10 years’ experience in an actuarial environment, of which 3 years must have been at management level.
- At least 3 years’ extensive experience in loss of income damages quantification and calculation models.
- Proven experience in signing off actuarial reports for damages and compensation.
Click here to apply
Senior Specialist: Policy, Compliance and Risk Management
Amasiko Group • Operations
Pretoria
Contract
R 109 000 pm
ExecutiveReference No.
SIH027Date Posted
28 July 2026Closing Date
31 July 2027EE Status
Open
Position Overview
Our client is seeking a highly experienced Senior Specialist: Policy, Compliance and Risk Management to join their team on a 4-month fixed-term contract.
The successful candidate will be responsible for leading the organisation’s policy development, enterprise risk management, governance, compliance, ethics, business continuity, stakeholder management, and financial governance initiatives. The role requires a strategic thinker with strong public sector experience and an in-depth understanding of legislative and governance frameworks.
Key Responsibilities
- Develop and implement enterprise risk management policies, strategies, and business continuity management frameworks.
- Develop, review, and maintain organisational risk registers on a quarterly basis.
- Monitor emerging risks and implement mitigation strategies.
- Review and update organisational risk profiles and present reports to governance structures.
- Develop and manage risk management plans in collaboration with business unit heads.
- Create executive dashboards to monitor risk mitigation activities.
- Facilitate and coordinate enterprise risk assessment workshops.
- Prepare and present quarterly audit and risk reports.
- Develop and implement the organisation’s Code of Conduct and Ethics Policy.
- Drive fraud prevention and anti-corruption awareness programmes.
- Conduct ethics surveys and present recommendations to executive management.
- Perform quality assurance on executive documentation to ensure policy compliance.
- Coordinate communication relating to organisational policies and strategic decisions.
- Review proposed policy changes and provide recommendations to executive leadership.
- Coordinate annual policy reviews across the organisation.
- Conduct annual fraud risk assessments.
- Prepare executive presentations and reports.
- Manage enterprise risk management initiatives.
- Oversee Insurance Risk Management and Business Continuity Planning.
- Produce monthly departmental reports.
- Develop and monitor compliance reports.
Requirements
- Bachelor’s Degree in Law / Commerce/ Risk Management (NQF 7) or equivalent
- Bachelor’s Hons degree Law/Commerce/Risk Management or related field (NQF 8) advantageous.
- A minimum 4 – 5 years’ work experience in public sector accounting risk and policy management
- Knowledge and application of PFMA, IFRS, KING IV,
- Knowledge of Corporate Governance;
- Compliance and Risk Management experience
- Knowledge of skills development legislation
- Knowledge in Strategy and policy formulation
- Stakeholder Management
- Ability to communicate and explain information, processes, timeframes and deadlines
- Intermediary Computer Literacy (Ms Office)
- People management
- Planning and organising
- Analytical and quantitative Skills
- Decision making
- Negotiation
- Relationship management
- Results oriented
Click here to apply
We wish you all the best with your applications
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