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| Closing Date | 2023/11/17 |
| Reference Number | ETH231103-4 |
| Job Number | 99910807 |
| Job Title | Principal Information Clerk |
| Job Type | Temporary |
| Job Grade | T07 |
| Division | Nil |
| Department | Nil |
| Branch | Nil |
| Vacancy Group | CITY MANAGER’S OPERATIONS OFFICE |
| Reporting To | Senior Administration Officer (Stkhd En) |
| Location – Town / City | DURBAN |
| Location – Province | KwaZulu-Natal |
| Location – Country | South Africa |
| Job Purpose | To provide an integrated system administration support service to the ABM team on the Helpdesk system and related duties. This post reports to SENIOR ADMINISTRATION OFFICER (STKHD EN) |
| Key Responsibility Areas | ? Manage the Helpdesk System by ensuring that it is always well maintained and managed effectively and efficiently. ? Compile daily report indicating the statistics on calls and logged and calls closed. ? Generate reports on performance of mentees and administration staff as and when required ? Conduct Helpdesk training for all ABM staff member and assigned interns. ? Conduct workshops on Helpdesk systems and processes for Line Departments. ? Perform administrative duties by managing stock of all stationery and consumables and offering stock when necessary. ? Prepare requisitions and performas for maintenance requirements. |
| Competencies | ? Written Communication. ? Oral Communication. ? Ethics and Professionalism. ? Organizational Awareness. ? Business Functionality. ? Financial Management. ? Data Processing & Analysis. ? Interpersonal Relationships. ? Communication. ? Resilience. ? Change Readiness. ? Learning orientation. |
| Essential Requirements | ? Grade 12 (NQF Level 4). ? Valid motor vehicle driving license. ? 2 Years relevant experience. ? Computer Literacy. |
| Preferred Requirements | ? Grade 12 (NQF Level 4) and a relevant Information Technology certificate. ? 3 years relevant experience |
| Housing Subsidy | Yes |
| Leave | Yes |
| Medical Aid | Yes |
| Other Allowances | N/A |
| Pension Fund | Yes |
| Remuneration | BASIC SALARY (R208 686.56 – R270 896.51) PER ANNUM |
| 13th Cheque | Yes |
| Contact Name | Hlengiwe Mhlongo |
| Contact Telephone | 031 3227736 |
All the best with your applications
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