JSE Vacancies:

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  1. Specialist: Equities and Equity Derivatives
  2. Senior Client Services Analyst
  3. Head of Trading
  4. Senior Developer – Shared Services (Billing & Finance, Web)
  5. Delivery Manager – Shared Service (Billing, Finance and Web)
  6. Senior Business Analyst
  7. Senior Developer – Shared Services (Automation)

Specialist: Equities and Equity Derivatives

Listing reference: jse_000451

Listing status: Online

Apply by: 5 March 202

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

To support growth of equity and equity derivatives markets through listing equity derivative contracts, product and market development, client relationship management and business origination.

Job description

Deliver Business Results      

  • Identifying latest trends to generate additional revenue for the JSE and as a result, build up new and existing client relationships that promote trading of both existing and new products
  • Continuously monitor the markets in order to provide professional guidance and opinions regarding listed products identified as potential business for traders

Self-Management

  • Manage own delivery against department and business delivery plan and set timelines, identify obstacles and take appropriate action where required

Talent Management

  • Upskill team in core professional knowledge and expertise in Cash Equities and ETPs
  • Attract, grow and retain high calibre talent

Effective Colocation Policies and Process Management

  • Engage with JSE teams to ensure that listing of Derivatives Contracts is in compliance with JSE standards, regulations and policies
  • Enhance existing product offering by conducting thorough research, engaging with market participants to identify product requirements, as well as consultation with software providers
  • Resolve and escalate complex queries timeously to ensure customer satisfaction and enhance the JSE brand reputation
  • Continually innovate and develop new products in order to grow and sustain existing and attract new business 
Minimum requirements

Minimum Qualification

  • BSc Degree
  • Degree in Financial Markets, Finance or Investment Management

Minimum Experience

  • 3 – 5 years direct experience in Cash Equities and Equity Derivatives products
  • Client service or trading support experience and interaction with Sell-Side clients
  • Exposure to the Buy-Side (Asset Management) is an added advantage

Knowledge and Skills 

  • Understanding of Financial Markets operations (Front; Middle and Back Office)
  • Trading support services, business analysis and requirements gathering
  • Listed Cash Equities; ETFs; ETNs and/or Equity Derivatives
  • Client relationship and client service management

Senior Client Services Analyst

Listing reference: jse_000450

Listing status: Online

Apply by: 5 March 2024

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

Provide professional advice and support on JSE systems and services and expert business knowledge to JSE clients on all aspects of all JSE markets and services including specialised skilled support on the trading, post trade and market data business operations and systems functions.

Job description

Customer Service Provider

Provide service directly to internal or external customers

External Consultant

Provide expert advice about products and services to customers and external business partners

Continuous Learner

Seek diverse learning opportunities and perspectives; quickly apply new knowledge and skill; use work challenges as opportunities to try new learning and innovative solutions

Analyst

Draw conclusions and make recommendations based on qualitative or quantitative data

Results Driver

Take initiative to set and achieve challenging work goals; focuses one’s time and energy to maintain high work standard

Minimum requirements

Minimum Qualification

  • Finance degree

Minimum Experience

  • 10 years’ experience preferably in the stock broking environment, relevant to JSE systems and a good understanding of the financial markets with an extensive working knowledge of BDA, MIT and Nutron systems

Knowledge and Skills

  • Adapting behaviour to meet major changes at work
  • Adapting to a major organisational change
  • Building and maintaining effective relationships with internal and external stakeholder
  • Evaluating resource allocation
  • Networking and building relationships.
  • Establishing and maintaining collaborative relationships with peers / subordinates / managers
  • Communicating complex information orally
  • Communicating complex written information
  • Completing a project with constraints
  • Conducting a needs analysis
  • Developing multiple creative solutions
  • Providing professional advice/opinion

Head of Trading

Listing reference: jse_000449

Listing status: Online

Apply by: 5 March 2024

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

Effectively drive revenue generating activity in the secondary markets to support growth, drive innovation and proactively respond to defending and maintaining markets across asset classes (Equities, Equity Derivatives, Bonds, Interest Rate Derivatives, Currency Derivatives and Commodity Derivatives). Manage teams to deliver the outputs aligned to the departmental strategies. Lead the secondary market teams in delivering excellent client services support and trading functionality across all the JSE’s secondary markets.

Job description

Business and Financial Results Management

  • Develop the budget for Secondary Markets and allocate departmental budgets to meet profit and cost targets without compromising service delivery or long-term growth / sustainability
  • Contribute towards the development and implementation of the annual divisional strategic vision and business plans by assessing the market for business needs, bench marking against global competitors and engaging regularly to keep abreast of progress and challenges
  • Ensure that the departmental strategy implementation process is on track through goal setting and effective performance management processes
  • Pro-active identification of the drivers for success and tracking of leading indicators on a continuous basis
  • Review trading statistics and billing information on a regular basis and review the financial performance of the secondary market departments on a monthly basis to ensure progress towards financial targets
  • Ensure delivery of products and services in ways that contribute to making the JSE successful 
  • Assign secondary market managers and team members accordingly to ensure efficiency and that individuals/teams are allocated  responsibilities in line with their skill set
  • Make use of statistics and market engagements to identify and track trends and provide valuable insights on JSE business lines and clients
  • Track goal setting and KPI’s to ensure the quality of delivery from departmental teams is of a high standard
  • Contribute in Management Committee (MANCO) meetings to convey key information and discuss/address pre-defined strategic and tactical issues/opportunities
  • Participate in Market Shout-Outs to highlight market trends and anticipate trading and listing activities, to contribute to on-the-job-training and to embed a markets culture in the Capital Markets division
  • Be aware of opportunities for cross-selling JSE products and services across the business and promote the JSE to client
  • Represent the JSE though presentations to various constituents, participating panels and the media on secondary market related topics across asset classes
  • Be prepared to stand in as Recovery Director to ensure continued business operations of the JSE in the event of a business or technical incident/ outage/ disaster, should the recovery Director be unavailable

Stakeholder Relationship Management

  • Manage client saitisfaction internally through 360 feedback reports and externally through surveys which will include any positive or negative feedback received from stakeholders regarding the professionalism and timeous nature of interaction
  • Interact with peers, department members, direct reports and manager/s  in a way that promotes openness and trust and gives them confidence
  • Ensure that client needs are met and understood through the Key Client Management Unit so that departments are focused on the needs and Service Levels Agreements (SLA’s) to the JSE’s most critical listed companies and member firms
  • Drive client engagement as a key strategic pillar and segment the target market clients to measure performance against set Key Performances Indicators (KPI’s) for client engagement 
  • Participate actively in the JSE Client Satisfaction Survey process by following up on action items in order to determine client satisfaction
  • Build strong sustainable relationships with exco members, other manco members, peers, direct reports and JSE employees through consistent engagement, effective communication, high quality deliverables, honesty, and prior preparation 
  • Build strong sustainable relationships with exco members, other manco members, peers, direct reports and JSE employees through consistent engagement, effective communication, high quality deliverables, honesty, and prior preparation 
  • Ensure that the secondary markets’ business performance enhancing ideas are signed off by engaging in interdivisional communication and collaboration and effectively communicating new strategies and major projects
  • Build mutually beneficial relationships with clients and stakeholders through regular and consistent engagement to better understand stakeholders and provide value to the markets

Process Management

  • Craft and execute the secondary markets business plan in collaboration with senior managers and delegate responsibilities accordingly for annual strategy implementation
  • Develop and allocate departmental budgets to enable business units to deliver against targets
  • Accept responsibility for the commercial strategy behind the JSE’s secondary (trading) markets, including billing models and pricing philosophy
  • Manage activities, business engagements, deliverables , and own performance in line with the divisional objectives (CM Strategy and KPI’s)
  • Improve departmental capability and accountability each year by ensuring that strategic outcomes and Key Performance Indicators are clearly defined and communicated
  • Ensure service excellence and productivity improvements by regularly reviewing internal processes and standards, including business processes and resource allocation
  • Ensure that quality and timeous decisions are made and problems are solved proactively
  • Ensure corrective actions are addressed by means of a transparent and formalised Performance Management Process (all executive processes, procedures, activities and deliverables are in the best interest of the JSE)
  • Contribute to improvements in policies, processes and practices are ensure these are considered and implemented where applicable
  • Ensure that the JSE secondary markets remain relevant to investors – relevant product offerings and value-based pricing through continuous trends and needs analyses
  • Develop an understanding of competitors and their field of expertise in order to determine areas of improvement or opportunities for the JSE
  • Be aware of the evolving regulatory environment, and adapt strategy and business models to ensure compliance where necessary
  • Ensure that staff are exposed to training and development opportunities that will help them develop skills that will add value to their careers and improve the way we serve our stakeholders
  • Deal with identified and/or escalated challenges regarding client, commercial and service issues through a thorough analysis to decide on a corrective course of action to be implemented by appropriately appointed resources
  • Provide expert guidance regarding the secondary market environment and changes that will impact and drive business decisions that may influence JSE business lines and/or strategy
  • Guarantee the effective running of the JSE trading systems through continuous engagement with stakeholders, extensive software proving through systems and integration testing, as well as market dress rehearsals to mitigate the risk of systems failures which will result in extensive financial losses to the JSE and its clients
  • Resolve escalated service issues through thorough analyses of the situations and risks involved in order to ensure solutions and an acceptable outcome for the client and the JSE
  • Provide thought leadership, insight and strategic direction to the secondary market teams through engagements, workshops and meetings to ensure that the trading functions optimally
  • Contribute to ensuring that trading and related systems availability is in line with international standards and that the market’s integrity and quality is improved on a continuous basis through setting standards for quality assurance on operating procedures, software and market participants
  • Be accountable as the Market Controller to make and announce the final decision on whether to close any JSE market at any given time as a result of JSE systems or market participants systems outages to ensure market integrity and fairness
  • Be cognisant of and manage business related risks effectively through engagements with both internal and external stakeholders
  • Provide thought leadership, insight and strategic direction to the delivery of strategic projects in the secondary markets (and related areas)
  • Attend to day-to-day identified and/or escalated problems through thorough analyses of the situations and risks involved in order to ensure that the solutions are in line with the divisional strategic objectives and in adherence to the JSE standards and procedures
  • Make decisions about best practice and business operations through comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, risks  and probable consequences; liaising with management and relevant stakeholders as and when required 

Divisional Team Management

  • Ensure all secondary market managers and team members understand and support the JSE vision, divisional strategy and the alignment between them
  • Foster leadership among managers through accountability and skills development
  • Assist in senior recruitment processes to ensure selection contributing to success of division
  • Utilise talent management practices to identify and develop future leaders, retain current talent and ensure business sustainability
  • Raise the standard and skill level of departmental staff, self and direct reports by assessing gaps and development areas and assist in crafting development plans
  •   Ensure each direct report has a job profile that accurately reflects their respective responsibilities and requirements
  • Engage and empower direct reports and hold them accountable for business and people management results
  • Assist direct reports in crafting performance agreements with measurable goals and objectives so that they understand how their performance will be viewed, recognised and rewarded 
  • Conduct performance review sessions with direct reports to review performance and progress against targets and agree on the appropriate actions required to meet these goals
  • Hold direct reports accountable for performance management in their areas
  • Help keep the teams motivated through engagement and understanding

Transformation and Innovation Management

  • Be cognisant of BEE/EE development goals in the business
  • Pursue global best practice in support of divisional and JSE goals 
  • Encourage innovation and continuous improvement in secondary market departments by recognising appropriate ideas etc.
Minimum requirements

Minimum Qualification

  •  Honours degree in Economics / Business, Accounting, Engineering or related field
  • MBA or Masters  degree would be advantageous

Minimum Experience

  • 12 – 15 years in Capital Markets and/or Equity Market experience with at least 10 years’ experience trading across cash and derivative markets and preferably across multiple asset classes, including 6 years’ experience in managing a function / division

Minimum Experience

  • JSE culture and values
  • Relevant JSE product knowledge
  • Relevant regulatory knowledge
  • Principles of project management
  • Operational risk management
  • Strategic planning
  • Business continuity standard
  • Business principles
  • Decision-making process
  • Performance management and evaluation methods
  • Succession Planning
  • Talent management
  • Business terms and definitions
  • Business writing
  • Business metrics
  • Capacity planning
  • Change management
  • Client service management
  • Resource allocation principles
  • Stakeholder management
  • Risk management process and frameworks
  • Presenting to senior leaders
  • Identifying trends
  • Managing customer expectations
  • Managing business risks
  • Drafting reports
  • Enforcing disciplinary actions against employees
  • Initiating disciplinary hearings
  • Establishing and maintaining collaborative relationships with peers / subordinates / managers
  • Developing a departmental strategy plan for secondary market trading
  • Monitoring implementation plan status
  • Communicate effectively
  • Developing external strategic alliances
  • Developing departmental budgets for secondary market trading
  • Networking and building relationships
  • Conducting performance appraisal interviews and feedback meetings
  • Developing a client service delivery plan
  • Problem solving
  • Displaying high level of ethics, integrity and confidentiality
  • Predicting future market changes
  • Communicating complex oral and written information
  • Resolving disputes
  • Assessing employee performance
  • Managing multiple functions
  • Developing others and identifying/select talent
  • Interacting with various levels of management
  • Assuming a key leadership role
  • Assuming Profit and Loss responsibility for departments under control

Senior Developer – Shared Services (Billing & Finance, Web)

Listing reference: jse_000453

Listing status: Online

Apply by: 6 March 2024

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

To develop and support software that is specific to the needs of the JSE to help the business achieve its strategic objectives.

Job description

Results Delivery

  • Contribute to crafting of departmental business plan to ensure delivery of focus areas for the year in support of IT strategy.
  • Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets.
  • Provide input into the formalisation of the divisional budget.
  • Manage allocated budget by tracking costs

Stakeholder Relationship Management

  • Build strategic JSE / Industry/ Global network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions.
  • Maintain on-going collaborate relationships with business through structured processes and ad hoc customer contact to ensure proper understanding of customer needs and delivery of appropriate solutions.
  • Familiarise self with business requirements by attending relevant meetings with associates (developers, testers, business analysts, project managers etc) to share knowledge as well as play the expected role in various projects.
  • Comply with the Service Level Agreements by ensuring that applications are developed, implemented and supported in line with cost, quality and timelines

Process Management

  • Manage own delivery against agreed delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required.
  • Receive business requirements and conduct technical impact analysis to understand the impact of the required process change and decide on the scope of the project and how it will be delivered.
  • Develop software to meet business requirements utilising the relevant coding design patterns.
  • Conduct unit testing of the code written by to ensure that if fulfils the requirements as set out in the business functional requirements specification.
  • Create supporting documentation to ensure that there is an accessible reference detailing how the application was developed and tested, thereby making it easy to support the solution in future and train end users.
  • Assist with the deployment of the application into production by providing relevant documentation for deployment, creating a deployment artefact to make the system available for business users.
  • Support the business during user acceptance testing by resolving any queries and defects to ensure delivery of a system that meets business requirements.
  • Support production queries by resolving any queries and defects to make the system available for business usTake responsibility for own work by developing tracking matrix to ensure that work is delivered in line with agreed timelines.
  • Ensure that you are available for DR, health checks or any weekend environment checks.
  • Ensure that all audit findings in the operations environment are close timeously.
  • Provide a stable Production Environment which is predictable and reliable.
  • Conduct requirement analysis and planning on new work requests/projects from business
  • Ensure change process is followed and test evidence provided for production changes.
  • Where possible – ensure all processes that can be automated are. No Manual work where it can be avoided. 

Self-Management

  • Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management.
  • Keep abreast of changes in legislation or standards by conducting research and utilising networks.
  • Upskill team and other professionals by sharing knowledge and research results.
  • Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards.
  • Ensure self and team members has required skill and professional/ technical expertise by assessing gaps and development areas and creating development plans.
  • Engaged with team in such a way that the feel motivated to achieve better performance feel respected and diversity is valued.

Transformation and Innovation Contribution

  • Analyse, research, develop and implement improvement/innovative ideas and value adding solutions contributing to divisional and JSE results
Minimum requirements

Minimum Qualification

  • Degree/Diploma in Information Technology
  • Any other technical certificates 

Minimum Experience

  • 5 years’ experience using multiple Microsoft technologies and platforms

Knowledge and Skills 

  • Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email
  • Source code management
  • Proficient .NET/C#, MS SQL Server, MS Azure, Microsoft Power Platform, Proficient in client and server-side Javascript, HTML, CSS3, Knowledge with relational databases, algorithms and design patterns, experience with front end design
  • Advantage – SharePoint Online knowledge
  • Software design patterns
  • DevOps Principles
  • SDLC
  • Divisional service offerings
  • Data analysis
  • Decision-making process
  • Industry trends

Delivery Manager – Shared Service (Billing, Finance and Web)

Listing reference: jse_000452

Listing status: Online

Apply by: 6 March 2024

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

The primary function of the Delivery Manager is to provide the necessary line management support to a dynamic high performing technical team comprising of Business Analysts, Developers and Testers, who provide technical support for the core critical systems and services that enable the JSE business to function. Leads a team of IT professionals to ensure timely and accurate delivery of IT services, support within agreed SLA’s and delivery against business initiatives to their respective stakeholders.

Job description

Business and Financial Results Management

  • Provide input into departmental/divisional budget to ensure appropriate resource allocation in achievement of departmental goals.
  • Manage allocated budget and procurement through effective monitoring and reporting.
  • Facilitate results delivery on time and within budget, using agile software delivery methods whilst adhering to sound IT governance practices and control procedures.
  • Provide strategic thinking and contributions to crafting of departmental business plan based on professional knowledge and experience, to ensure delivery of focus areas for the year in support of IT and business strategies.
  • Deliver required business features as defined by business stakeholders and prioritised by product owner.
  • Construct system solutions as defined by the JSE architecture competency areas and technology roadmaps.
  • Identify possible risk and delivery impact to value realisation, project timing and resourcing from a system, people, process and financial point of view to inform planning, expectation setting and mitigation.
  • Estimate effort and time frames for delivery of prioritised backlog across initiatives and production to inform value assessments, business cases and sprint / project / release planning.
  • Ensure delivery of solutions in line with set timelines, cost and quality by constantly refining priorities and remaining focused on the minimal viable product and maintaining team velocity and value delivery.
  • Provide input into requests for information / proposals by providing the requirements and participating in the various activities to facilitate selection of solutions.
  • Ensure that software license management (purchased / maintained / optimised) to comply with licensing terms and agreements and prevent any possible prejudice to JSE

Stakeholder Relationship Management

  • Build open and trusting relationships with product owners, stakeholder and executive product sponsors
  • Ensure traceability of clients’ needs through the development life cycle in accordance with JSE standard.
  • Support business and product owners in cross business and IT unit alignment, dependencies and prioritisation discussions.
  • Maintain and present up to date roadmaps of application-oriented projects to evolve the application portfolio to meet the needs of the business and its strategy.
  • Build and maintain sound and strategic relationships with key suppliers in support of the business unit
  • Build relationships with colleagues, peers and team members by using appropriate interpersonal styles of openness, collaboration, trust and respect, which provides a sense of confidence – live the JSE value

Process Management

  • Advocate the teams needs and facilitate process to ensure team has the required resources to deliver effectively and efficiently to meet/exceed the agreed upon delivery and production SLA’s.
  • Manage team delivery against prioritised backlog and timelines, identify obstacles to delivery and take appropriate action where required.
  • Schedule and coordinate solution design reviews as part of the sprint planning using agile architecture teams in accordance with Architecture guild practices.
  • Ensure delivery in alignment to JSE architecture roadmaps to realise and uphold the architecture vision and strategy of the JSE.
  • Adopt agile approach to architecture in order speed up delivery and remain aligned to solution designs.
  • Manage team planning, delivery and quality in terms of modern software processes using Agile and DEVOPS practices, tools and techniques for all production, test and shared environments
  • Ensure that delivery teams perform peer development and coding practices reviews on an all sprints, technical debt should be minimised but should be documented in TFS backlog with suitable priority and expiry dates for audit compliance.
  • Ensure quality through the adherence to JSE Quality Assurance (QA) practices, requirements, traceability and reporting from delivery teams in accordance with JSE standards set by central QA practice guild.
  • Participate in development of the software development estimation and sizing standards and the adoptions and adherence to the standard.
  • Ensure that agreed methodologies, processes and document standards are adhered too.
  • Ensure that requisite end to end business analysis, solution design, development and testing practices are consistently applied and resourced. 
  • Create and implement staff and resource plans, clear work allocation accountability to deliver on the product backlog and business stakeholder goals and strategies.
  • Develop and manage vendor contracts at an SLA level, including providing input into the formulation and revision of the respective contracts. 
  • Participate in vendor service forums to discuss performance against SLAs, progress on incidents and problem resolution and pricing for initiatives and future contracts, hold vendors to account.
  • Ensure required tools are implemented to provide optimal enablement of 2nd and 3rd and line application support and batch operations.
  • Ensure all technical problems are identified and resolved within Mean time repair SLAs by allocating the appropriate technical resources with relevant escalation as required.
  • Assist in the management of problem analysis (root cause analysis) for Production incidents and provide input into the Problem Management team to monitor and eliminate future occurrences.
  • Participate in planning of release trains and production deployments.
  • Prepare and maintain all appropriate System Operations Manuals (SOM), relevant underlying capability and the testing thereof prior to deployment.
  • Uphold adherence to change and release processes
  • Maintain and communicate clear and transparent views on workload and resource capacity so that business can support the team in planning and prioritisation of their initiatives.
  • Support business continuity processes and resilience testing by maintaining an up-to-date plan and co-ordinating of team disaster recovery activities.
  • Support the development and presentation of business cases in support of key business initiatives.
  • Manage the entire technology lifecycle of the area of responsibility, including alignment to the strategic objectives through appropriate application portfolio practices and roadmap planning and execution.
  • Practice the Scrum rituals or alternative agile methods when agreed including.
  • Envisioning, sprint 0, defining of MVP for agreed scope, creating the team once backlog is defined, defining ready, done and priorities.
  • Driving sprints: planning, backlog, sizing, priority, story quality review and acceptance test criteria, grooming of backlog, retrospectives, daily stand-ups, action definition and execution, showcase and review sessions, Sprint progress reporting and metrics of performance and cost.
  • Coaching the team in the adoption of agile practices and supporting other teams.
  • Form part of the agile scrum master guild in continuous improvement and setting the JSE scrum master execution standards.
  • Take appropriate actions based on outcomes of retrospectives in collaboration with the Scrum team
  • Constantly mature the SCRUM practices of the JSE teams in the direction of feature teams to reduce hand-offs and improve productivity.
  • Ensure current knowledge and practice of six sigma (green belt) or similar and can leverage of process engineering to influence and introduce efficiencies.
  • Contribute to the development of a Business Value metric for setting priorities across divisions.
  • Apply thought leadership with teams focused on automation and artificial intelligence / machine learning techniques to automate human resource intense and repetitive and operation risky operations

Team Management

  • Ensure all team members understood and supported JSE vision and divisional strategy.
  • Take accountability for making others successful by removing obstacles to team performance and success.
  • Ensure self and team members has required skill and professional/ technical expertise by assessing gaps and development areas and creating development plans.
  • Ensure on boarding process is followed for all new hires and transfers to embed the JSE values and cultures.
  • Ensure each team member has a job profile that profiles team member with a view of full performance in the job.
  • Perform recruitment processes to ensure selection contributing to success of team
  • Create performance agreement for each team member with measurable goals and objectives so that they understand how their performance will be viewed, recognised and rewarded.
  • Conduct performance review sessions with team members to review performance and progress against targets and agree on appropriate action required to meet targets or standards.
  • Engaged with team in such a way that the feel motivated to achieve better performance feel respects and diversity valued.
  • Builds employee trust and engagement by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support to the team as and when needed.
  • Improve team efficiency and effectiveness by ensuring on the job training (cross training), coaching team members and improving/increasing automation of systems to eliminate duplication of tasks and errors from occurring.
  • Drive and support the development of cross functional feature and component teams.
  • Epitomise living the JSE values and keep team accountable for displaying the values in their behaviour
  • Achieve business outcomes through driving performance of the team through appropriate JSE performance management, including appropriate learning and development practices.
  • Prevent and or mitigate key person situations.

Transformation and Innovation Management

  • Support implementation of business optimisation improvement through team engagement.
  • Meet EE/BEE targets as related to team through appropriate recruitment selection decisions.
  • Drive the adoption of the JSE leadership brand
  • Encourage innovation, listen and act upon ideas from team and provided technical / expert contribution
Minimum requirements

Minimum Qualification

  • Degree in Information Technology
  • Any other technical certificates

Minimum Experience

  • 2–3-year experience in management

Knowledge and Skills

  • Software design patterns
  • SDLC
  • Source code management
  • DevOps Principles
  • Divisional service offerings
  • Decision-making process
  • Industry trends
  • International Standards for Professional Practice

Senior Business Analyst

Senior Business Analyst

Listing reference: jse_000455

Listing status: Online

Apply by: 7 March 2024

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

To facilitate the development and implementation of JSE’s systems based on a clear understanding of business requirements in alignment to JSE IT strategic priorities.

Job description

Results Delivery

  • Contribute to crafting of IT departmental business plan to ensure delivery of focus areas for the year in support of IT strategy                                                                  
  • Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets
  • Provide relevant input into the formalisation of the divisional budget
  • Manage allocated budget by tracking costs and recommending solutions that meet critical business needs 
  • Provide guidance to the business on best system solution selection to ensure fit to the JSE’s requirements and meet the future strategic objectives

Stakeholder Relationship Management

  • Champion Business Analyst services with stakeholders
  • Observe and be involved in the day to day operations to understand the  business domain and business needs and requirements of relevant stakeholders
  • Provide insight regarding BA methodologies and best practices to internal clients to enable a BA presence in the JSE 
  • Maintain and build relationships with Business Owners to ensure the BA team is consulted and involved in initiatives that may require IT support
  • Determine business requirements and actively manage key projects to ensure expectations are met
  • Conduct Business Owner feedback sessions with every milestone phase of a project to inform business of progress, manageBusiness expectation proactively and measure the effectiveness of Business Process Improvement
  • Build relationships with other IT teams, likeEnterprise Architecture. and other key counterparts
  • Ensure regular engagement (as needed) with all stakeholders to gain visibility and maintain relationships through networks utilising social media, attending and presenting at conferences and training interventions
  • Build strategic JSE / Industry/ Global network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions 
  • Meet stakeholder needs accuratley by following the Business Analyst process flow methodolgy to maintain quality and consistency of service provided
  • Manage stakeholder relationships by communicating openly and honestly with regards to project status

Self-Management

  • Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management
  • Keep abreast of changes in legislation or standards by conducting research and utilizing networks
  • Up skill team and other professionals by sharing knowledge and research results
  • Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards

Transformation and Innovation

  • Analyse, research, develop and implement  improvement
  • Innovative ideas and value adding  solutions contributing to divisional and JSE results

Process Management

  • Manage own delivery on multiple and/or complex projects against departmental delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required
  • Receive request from business to start new project and conduct stakeholder analysis to clearly define the relevant people required for information gathering                  
  • Draft a full system requirements plan to detail the activities and outputs
  • Execute the requirements plan in alignment with Software Development Lifecycle process to ensure compliance
  • Obtain system project classification by presenting the business requirement to the initiation forum
  • Conduct a cost and benefit analysis to assess the feasibility of the requirements
  • Produce a business case study by assessing solution options, considering costing and risks to formulate a recommendation
  • Support the business sponsor to develop  and present the business case 
  • Create the business requirements specification document to confirm clarity of business scope
  • Create the functional requirements specification document to translate the business requirements into functional requirements
  • Present functional requirements specification to all stakeholders to validate the requirements and solution
  • Recommend the most effective course of action after evaluating options against decision criteria
  • Provide regular feedback and progress to all stakeholders on current projects
  • Review the technical design specifications to check that all requirements are include
  • Review the test cases to ensure that it covers all scenarios related to the functional requirements
  • Assist the development team and testers to perform root cause analysis for any functional defects
  • Gather supporting information by holding interviews, conducting surveys, running workshops and reviewing existing documents and information
  • Perform adhoc functional testing for quality assurance
  • Ensure correct utilisation of solution developed by creating user training manuals 
  • Assist business by project co-ordination of deliverables for small initiatives
  • Proactively or by request identify obstacles to performance relating to process flow and identify opportunities for optimisation 
  •  Assist users in being effective by utilizing the new solution productively
  • Partner with the project manager/lead to contribute to the development of the Senior Business Analysts role and delivery plan (proactivley being involved upfront to just confirm the scope of the Senior Business Analyst’s end-to-end role in the project to mitigate any risk of misunderstanding of who will be doing what) to ensure a successful solution delivery output
  • Contribute to BA COE practice development by presenting courses to the team
  •  Reduce time spent on projects by elicitation, analysis and optimisation of business requirements                               
Minimum requirements

Minimum Qualification

  • Bachelor’s degree or Diploma in Computer Science, Information Technology or Engineering
  • Business Analyst Certification from a reputable institution

Minimum Experience

  • Minimum 8 years’ experience as a Business Analyst

Knowledge and Skills 

  • Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email)
  • Divisional service offerings
  • Budget forecast assumptions
  • Business continuity standard
  • Business principles
  • Data analysis
  • Decision-making process
  • International Standards for Professional Practice
  • Adapting behavior to meet major changes at work
  • Adapting to a major organizational change
  • Building and maintaining effective relationships with internal and external stakeholders
  • Evaluating resource allocation
  • Networking and building relationships
  • Establishing and maintaining collaborative relationships with peers / subordinates / managers

Senior Developer – Shared Services (Automation)

Listing reference: jse_000454

Listing status: Online

Apply by: 7 March 2024

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

To develop and support software that is specific to the needs of the JSE to help the business achieve its strategic objectives.

Job description

Results Delivery

  • Contribute to crafting of departmental business plan to ensure delivery of focus areas for the year in support of IT strategy.
  • Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets.
  • Provide input into the formalisation of the divisional budget.
  • Manage allocated budget by tracking costs

Stakeholder Relationship Management

  • Build strategic JSE / Industry/ Global network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions.
  • Maintain on-going collaborate relationships with business through structured processes and ad hoc customer contact to ensure proper understanding of customer needs and delivery of appropriate solutions.
  • Familiarise self with business requirements by attending relevant meetings with associates (developers, testers, business analysts, project managers etc) to share knowledge as well as play the expected role in various projects.
  • Comply with the Service Level Agreements by ensuring that applications are developed, implemented and supported in line with cost, quality and timelines

Process Management

  • Manage own delivery against agreed delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required.
  • Receive business requirements and conduct technical impact analysis to understand the impact of the required process change and decide on the scope of the project and how it will be delivered.
  • Develop software to meet business requirements utilising the relevant coding design patterns.
  • Conduct unit testing of the code written by to ensure that if fulfils the requirements as set out in the business functional requirements specification.
  • Create supporting documentation to ensure that there is an accessible reference detailing how the application was developed and tested, thereby making it easy to support the solution in future and train end users.
  • Assist with the deployment of the application into production by providing relevant documentation for deployment, creating a deployment artefact to make the system available for business users.
  • Support the business during user acceptance testing by resolving any queries and defects to ensure delivery of a system that meets business requirements.
  • Support production queries by resolving any queries and defects to make the system available for business usTake responsibility for own work by developing tracking matrix to ensure that work is delivered in line with agreed timelines.
  • Ensure that you are available for DR, health checks or any weekend environment checks.
  • Ensure that all audit findings in the operations environment are close timeously.
  • Provide a stable Production Environment which is predictable and reliable.
  • Conduct requirement analysis and planning on new work requests/projects from business
  • Ensure change process is followed and test evidence provided for production changes.
  • Where possible – ensure all processes that can be automated are. No Manual work where it can be avoided. 

Self-Management

  • Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management.
  • Keep abreast of changes in legislation or standards by conducting research and utilising networks.
  • Upskill team and other professionals by sharing knowledge and research results.
  • Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards.
  • Ensure self and team members has required skill and professional/ technical expertise by assessing gaps and development areas and creating development plans.
  • Engaged with team in such a way that the feel motivated to achieve better performance feel respected and diversity is valued.

Transformation and Innovation Contribution

  • Analyse, research, develop and implement improvement/innovative ideas and value adding solutions contributing to divisional and JSE results
Minimum requirements

Minimum Qualification

  • Degree/Diploma in Information Technology
  • Any other technical certificates 

Minimum Experience

  • 5 years’ experience using multiple Microsoft technologies and platforms

Knowledge and Skills 

  • Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email
  • Source code management
  • Proficient .NET/C#, MS SQL Server, MS Azure, Microsoft Power Platform, Proficient in client and server-side Javascript, HTML, CSS3, Knowledge with relational databases, algorithms and design patterns, experience with front end design
  • Advantage – SharePoint Online knowledge
  • Software design patterns
  • DevOps Principles
  • SDLC
  • Divisional service offerings
  • Data analysis
  • Decision-making process
  • Industry trends

Click here to apply

All the best with your applications.

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