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To apply, click on the link at the end of the posts and all the best with your applications.
- Restaurant Manager (Patrao) – Benmore
- Restaurant Manager (Patrao) – Jabulani Mall
Restaurant Manager (Patrao) – Benmore
| Closing Date | 2024/07/01 |
| Reference Number | NAN240624-3 |
| Job Title | Restaurant Manager (Patrao) – Benmore |
| Department | Casas |
| Job Type | Permanent |
| Reporting To (Job Title) | Area Manager |
| Number of Positions | 01 |
| Location – Country | South Africa |
| Location – Province | Gauteng |
| Location – Town / City | Sandton |
| Nandos Casa | Benmore Gardens |
| Job Description | Be more than just a manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do…. and have a little fun on the way? If so, the position will require you to safeguard the financial success of the restaurant by ensuring customer satisfaction and profitability in accordance with Nando’s Brand and operating standards. It will require you to manage a team of people, ensure quality of products served and service given as well as ensuring all brand regulations are met and exceeded. |
| Minimum Requirements | Matric 3-4 years restaurant management experience with Code 08 Drivers LicenseExperience in Microsoft Office Attention to detail and accuracy Ability to manage a group of people within a restaurant and kitchen.Excellent communication skills Knowledge of restaurant operations including people, product and customer processes Communication skills – both written and verbal Financial and business acumen Coaching and mentoring skills |
| Duties and Responsibilities | People ManagementConducts regular one-on-one’s with employees, providing coaching, mentorship and guidance where appropriate. Implements corrective action, performance management or disciplinary processes for performance or disciplinary issues. Conducts performance reviews for Assistant and Junior Restaurant Managers (Patraos), including the development of their personal development plan. Prepares for and initiates disciplinary hearings where appropriate. Monitors behaviour in the restaurant to ensure that any form of abuse of is reported, addressed and followed up.Informs on and actions Department of Labour inspections and audits (including the HRBP).Creates a restaurant environment that fosters learning and development. Completes, submits and monitors payroll information in accordance with Nando’s policies and procedures.Operational ManagementManages restaurant activity to ensure excellent customer service and efficient operations.Monitors compliance to Nando’s brand and operational standards, operating requirements.Works with the Assistant Manager to resolve Escudo, Qpro and SOP queries. Addresses and rectifies identified breaches and operational directives.Conducts a weekly and period close GP count and calculation. Performs shift management duties for the casa as required. Conducts a weekly management meeting, reviewing and updating minutes and allocating tasks for the week ahead.Identifies and executes plans to improve the business following quarterly meetings with the Area Manager.Works with the Area Manager and Regional Facilities Manager to implement planned maintenance and minor capital projects.Works with the Loss Prevention Officer to identify and implement risk management and prevention controls.Financial ManagementProvides input into the development of the restaurant budget, reviewing continuously, setting targets and managing adherence to established parameters.Maintains sound financial control of the restaurant in accordance to set financial parameters.Facilitates business growth by analysing income statements and monitoring business performance indicators on a regular basis. Manages income and expenditure to ensure the required return on sales/ conversion. Reviews and signs off on external delivery company invoices on a weekly basis.Reviews, investigates and resolves weekly cash shortage reports from the Finance department.Reviews all accounts for accuracy on a monthly basis.Marketing ManagementReviews the Brand touch point check on a quarterly basis and implements corrective action.Plans and executes quarterly CSI and community initiatives.Seeks opportunities to increase sales and to market and promote the casa.Builds relationships within the local community to drive large scale product orders (government, corporate, schools). |
Restaurant Manager (Patrao) – Jabulani Mall
Closing Date
2024/06/27
Reference Number
NAN240620-1
Job Title Restaurant Manager (Patrao) – Jabulani Mall
Department Casas
Job Type Permanent
Reporting To (Job Title) Area Manager
Number of Positions 01
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Soweto
Nandos Casa Jabulani Mall
Job Description Be more than just a manager!
Do you have fire in your belly and purpose in your heart?
Do you pour all that you are into all that you do…. and have a little fun on the way?
If so, the position will require you to safeguard the financial success of the restaurant by ensuring customer satisfaction and profitability in accordance with Nando’s Brand and operating standards. It will require you to manage a team of people, ensure quality of products served and service given as well as ensuring all brand regulations are met and exceeded.
Minimum Requirements
Matric 3-4 years restaurant management experience with Code 08 Drivers License
Experience in Microsoft Office Attention to detail and accuracy Ability to manage a group of people within a restaurant and kitchen.
Excellent communication skills Knowledge of restaurant operations including people, product and customer processes Communication skills – both written and verbal Financial and business acumen Coaching and mentoring skills
Duties and Responsibilities
People Management
Conducts regular one-on-one’s with employees, providing coaching, mentorship and guidance where appropriate.
Implements corrective action, performance management or disciplinary processes for performance or disciplinary issues. Conducts performance reviews for Assistant and Junior Restaurant Managers (Patraos), including the development of their personal development plan.
Prepares for and initiates disciplinary hearings where appropriate. Monitors behaviour in the restaurant to ensure that any form of abuse of is reported, addressed and followed up.
Informs on and actions Department of Labour inspections and audits (including the HRBP).
Creates a restaurant environment that fosters learning and development. Completes, submits and monitors payroll information in accordance with Nando’s policies and procedures.
Operational Management
Manages restaurant activity to ensure excellent customer service and efficient operations.
Monitors compliance to Nando’s brand and operational standards, operating requirements.
Works with the Assistant Manager to resolve Escudo, Qpro and SOP queries. Addresses and rectifies identified breaches and operational directives.
Conducts a weekly and period close GP count and calculation. Performs shift management duties for the casa as required. Conducts a weekly management meeting, reviewing and updating minutes and allocating tasks for the week ahead.
Identifies and executes plans to improve the business following quarterly meetings with the Area Manager.
Works with the Area Manager and Regional Facilities Manager to implement planned maintenance and minor capital projects.
Works with the Loss Prevention Officer to identify and implement risk management and prevention controls.
Financial Management
Provides input into the development of the restaurant budget, reviewing continuously, setting targets and managing adherence to established parameters.
Maintains sound financial control of the restaurant in accordance to set financial parameters.
Facilitates business growth by analysing income statements and monitoring business performance indicators on a regular basis. Manages income and expenditure to ensure the required return on sales/ conversion. Reviews and signs off on external delivery company invoices on a weekly basis.
Reviews, investigates and resolves weekly cash shortage reports from the Finance department.
Reviews all accounts for accuracy on a monthly basis.
Marketing Management
Reviews the Brand touch point check on a quarterly basis and implements corrective action.
Plans and executes quarterly CSI and community initiatives.
Seeks opportunities to increase sales and to market and promote the casa.
Builds relationships within the local community to drive large scale product orders (government, corporate, schools).
All the best with your applications
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