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- Leads Generation Specialist
- Financial Associate: Mitchells Plain
- Financial Associate (Pietermaritzburg,Ixopo,Richmond,Howick,Ladysmith,Greytown,Tugela Ferry))
- Financial Associate (Scottburg,Isipingo,Queensburg,Hillcrest,Pinetown,Durban)
- Member Rewards Specialist
- District Manager: Tzaneen
- Technical Trainer: Insurance
- Snr Manager: Financial Services Products
- Senior Clerk: Claims
- Information Technology Audit Specialist
- Senior Clerk ( Operations Support Insurance)
- Senior Verifier (Payroll)
- Financial Associate (Phalaborwa)
- ESG Specialist
- Financial Associate (Tzaneen)
- CLERK: BRANCH ADMINISTRATION (WHITERIVER)
- Senior Clerk (Group Schemes)
- Funeral Agent – Mount Frere
- CLERK: BRANCH ADMINISTRATION-RICHARDS BAY
- Accountant
Leads Generation Specialist
Job Ref #: 114LGS01
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
Join our dynamic team as a Specialist: Leads Generation and play a central role in developing and maintaining a leads generation system for the AVBOB Group under the guidance of the Manager: Advertising and Brand. You will be essential in optimising lead generation for both our internal and external call centres, executing top-notch analysis and implementation of our advertising strategies. We value resilience, organisation, and a collaborative environment.
You will be working for a company that is over 100 years old with strong values which are customer centric.
RESPONSIBILITIES INCLUDE:
• Develop and implement the AVBOB Group’s Leads Generation advertising strategy.
• Coordinate activities for the formulation and execution of lead generation strategies in alignment with the Group’s overall business objectives.
• Oversee the Leads Generation department accounts and invoices, working closely with the Office Administrator for budget tracking and reporting.
• Conduct research to identify and test new lead generation channels and platforms.
• Develop and refine messaging across various platforms to improve lead quality.
• Advise and collaborate with call centre Managers on effective dialler strategies for leads.
• Regularly assess lead generation reports to optimize advertising strategies.
• Administer data in compliance with the PoPI Act and DMASA requirements.
Requirements:
• Bachelor’s degree or relevant industry qualification is advantageous
• Experience in leads generation in advertising or call centre environments.
• At least 4 years’ experience in data and leads generation analysis.
• Advanced Excel skills.
Financial Associate: Mitchells Plain
Job Ref #: FA/ MP
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements:
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
- Marketing experience
Financial Associate (Pietermaritzburg,Ixopo,Richmond,Howick,Ladysmith,Greytown,Tugela Ferry))
Job Ref #: FA/ PMB
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements:
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
- Marketing experience
Financial Associate (Scottburg,Isipingo,Queensburg,Hillcrest,Pinetown,Durban)
Job Ref #: FA/ DBN
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements:
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
- Marketing experience
Member Rewards Specialist
Job Ref #: AB-289
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
We are looking for a performance and results driven individual to join our Member Value Department as Member Rewards Specialist. Under the supervision of Manager: Member Value, the successful candidate will be responsible for driving customer service excellence through the efficient operations management of the AVBOB Member Rewards Programme and liaising with the relevant stakeholders to help deliver on set business objectives.
You will be working for an organisation that is 105 years old with strong values, which are people centric, values employee development and rewards excellent performance. In return for your services, you will be remunerated with a competitive package, which includes pension fund contributions and a medical aid allowance. You will have access to personal services through the employee assistance program and wellness programs.
YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
Under the guidance and approval of the Manager: Member Value you will be responsible for:
Member Rewards Programme (The programme) Administration
- Contributing to the development, implementation, and maintenance of standard operating procedures (SOP) for the Member Value Programme.
- Providing operations management support to staff by coordinating the weekly and monthly activation.
- Coordinating the programme monthly planned campaigns and ensure that all stakeholders perform their roles in executing the campaigns successfully.
- Monitoring and providing oversight to ensure that the outsourced customer Service teams operate effectively and that continuous improvement measures are in place.
People Management
- Facilitating and assisting in the recruitment process of staff in the department.
- Supervising of staff including interns appointed for driving the onboarding of AVBOB members at AVBOB branches nationally.
- Coordinating efforts between management and the HR department to effectively manage the key deliverables of the programme.
- Monitor and measure the staff performance according to the agreed daily and weekly targets.
Member Rewards Platform Administration
- Coordinating with technical development teams in the rollout of new processes and systems.
- Continuously engaging with external solution partners to ensure they deliver on their mandate.
- Identifying programme operational risks and report potential risks that could negatively impact the business.
Reporting
- Providing managements with daily and weekly performance and customer service reports according to the agreed performance metrics and targets.
- Providing input on EXCO report to Manager: Member Value and other teams.
Project Management Support
- Implementing the planned enhancement phases of the programme.
- Developing and updating business operations processes to support the enhanced programme.
- Training and developing user system testing support in the department.
Budget Administration
- Processing weekly and monthly invoices of vouchers and marketing campaigns from service providers, as well as providing input on operational budget requirements.
Requirements:
- Post matric qualification in Business Administration, Project Management, Industrial Engineering, or Quality Assurance.
- 3 to 5 years’ working experience in Industrial Engineering, Project Management or Quality Assurance environment.
- Previous experience in supervisory operations support, project management, process management or a related field is advantageous.
- Financial services sector experience is advantageous.
- Communication skills
- Problem solving skills
- Project and process management
- Attention to detail
- Organizational skills
- Flexibility and adaptability
- Analytical skills
- Teamwork
District Manager: Tzaneen
Job Ref #: DM/ TZN
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements:
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
- Proven success in the Marketing of Life Assurance for at least three years
Technical Trainer: Insurance
Job Ref #: Technical trainer 01
Industry: Human Resources
Job Type: Permanent
Salary: Market Related
Description:
We are looking for an individual with training experience to join our organisation as a Technical Trainer. Under the guidance of the Manager: Learning and Development you will be responsible for rolling out Insurance product training programs of a highly technical nature aimed to improving individual and organisational performance.
YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
Apply knowledge and promote quality learning in line with regulations, policies, and procedures.
- Plans, designs, develops learning, for approval by HR Manager and evaluates and delivers sustainable training and instructional programs.
- Provides product related consulting in all aspects related to Insurance products.
- Tailored facilitation to the learners’ level in all verbal communication, group work and assessment to ensure effective outputs.
- Serve as point of contact for technical Insurance training needs, through coaching of regional hub trainers.
- Provide feedback to managers where applicable on the assessments results of delegates and suggest improvement plans.
- Align training material to all TCF outcomes.
Develop, align, deliver training interventions of insurance products.
- Designs, develop, and evaluate product training materials to include training handbooks, assessments, assignments, slide shows, summary sheets. Free Funeral Benefits national assessments, new, enhanced, and existing products).
- Deliver product training and mark the product training portfolios and assessments to ensure the understanding of product knowledge.
- Gathering information to identify potential issues or gaps related to product training.
- Facilitate Learning Programmes (Product training) to employees within Head office and the provincial structure as requested.
- Recommends and/or implements enhancements to training programs.
Establishes a systematic course of action to ensure accomplishment of objectives and projects. Determines priorities and allocates time and resources effectively.
- Provide support to the Insurance divisions in terms of Insurance product training.
- Liaise, plan and organise all product development deliverables.
- Manage time well during facilitation session to ensure that all learning objectives are met.
- Dedicate required time to tasks, to ensure that no aspect of the work is neglected.
Develops and maintains effective relationships with others.
- Communicates product training and moderation results in writing to line managers and the HR Specialist.
- Prepare monthly reports to the department.
- Adjust training programmes and communication style to meet training needs.
- Liaise with internal business partners (Product development, Insurance admin and Operations departments).
- Actively participate to Identify and resolve problems/issues within the product development team to ensure the successful completion of the product development.
- Develop and maintain an effective internal communication system. (Between the hub trainers)
Apply knowledge of principles, practices, policies and processes to ensure effective and efficient administrative operation.
- Facilitates and overseas the design, development and updates of product training manuals.
- Identify and evaluates training requirements based on organisational needs.
- Evaluates and moderates the effectiveness of product training.
- Engage with cross functional project teams, other subject matter experts during development to ensure alignment to the rules and specifications.
- Performs administrative functions necessary to deliver and document training programs.
You will be working for a company that is over 100 years old with strong values, which are customer centric. In return for your services, you will be paid a competitive package, which includes pension fund contributions and a medical aid allowance. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.
Requirements:
- 3-5 Years’ experience as a facilitator
- 3-5 Years’ experience on designing of training manuals and assessments
- Knowledge of the insurance industry
- Basic knowledge of the Long-term Insurance Act, PPR, FAIS, FICA AND TCF
- Attention to detail
- Communication Skills
- Customer Service Orientation
- Innovation
- Planning and Organising
- Relationship Building
- Teamwork
- Problem Solving
- Adaptability
Snr Manager: Financial Services Products
Job Ref #: Fin Serv/ lead
Industry: Financial Services
Job Type: Contract
Salary: Market Related
Description:
Management and Business Planning
- Strategically link activities to business objectives, prioritising the products functions and ensure the effective implementation of strategies for areas of responsibility.
- Align approved functional strategies to overall business strategy.
- Develop and ensure the effective implementation of functional business plans Identify key social, political, and societal issues and implement strategies to meet the challenges.
- Participate towards Exco, Exco Committees and Exco decisions for the effective planning of the Group’s activities.
Lead the Financial Service business unit
- Develop, recommend for approval an own product vision and roadmap aligned with Group’s goals and market trends.
- Formulate a comprehensive short to long-term products strategy for the approval of the Business Development Director for the Group.
- Define product success metrics and track progress towards achieving them against the strategy and set goals.
- Oversee the mangers and specialist in the structure’s to ensuring product performance, market acceptance and revenue targets by ensuring that product performance and acceptance measured revenue targets.
- Build the Lending and Investment structure ensuring that it is fit for purpose to deliver the Group objectives under the guidance of the Business Development Director.
- Give input to the Business Director to secure executive approvals for product strategy and resource allocation
- Implement approved innovation projects that will increase revenue streams profitably.
- Assess, develop business cases and recommendations for considerations to Exco, including business partnerships for the enhancement of the Lending and Savings and investment products.
- Manage new business generating initiatives under Lending and Investment and their implementation
- Maximize revenue growth for the product portfolio by implementing strategic objectives.
- Drive market share gain or customer acquisition targets through the applicable teams.
- Manage product satisfaction and retention rates by monitoring against set objectives and target.
- Lead the development of commercially sound optimal business.
- Ensure that the initiative’s performance metrics meets the required return on investment.
- Manage stakeholders expectation at different levels to identify areas of innovation and growth and implement successful ideas. Engage with internal and external stakeholders to enhance innovative thinking in the Group.
- Develop and implement effective communication plans for the department under the guidance of the Business Development Director.
- Collaborate with the finance department to ensure that good financial practices are adhered to.
- Manage the effective rollout by the product and sales teams and develop the go-to-market plan tools under the guidance of Business Development Director.
- Present and manage the capital and operational budgets of the department.
- Manage effective communication between all supporting business units by regular engagements.
Micro-lending and Savings and Investment Products
- Forecast sales targets to be achieved through sales activities by continuously analysing the market size and opportunity.
- Manage the key business metrics (i.e. Profitability, market development and penetration, retention, customer service, etc.) to deliver business opportunities with the support of Business Development Director.
Credit and Operations Management
- Lead the Credit and operations team to effectively manage the lending business optimally.
- Develop and implement credit risk mechanisms that ensures that the business is effectively managed against high bad debt.
- Develop and implement operationally sound processes and good business practices.
- Manage the regulatory reporting requirements to always ensure compliance.
Manage key stakeholder and third-party relations
- Collaborate in delivering the Group value proposition through strategic partners.
- Promote strong brand awareness with external stakeholders.
- Proactively stay abreast with industry trends and recommend appropriate innovative solutions to support the Lending and Savings and investment products.
- Establish strategic alliances with third parties for identified business opportunities.
Manage business risks
- Identify and manage the business risks and ensure compliance to regulation requirements.
- Manage the application of credit risk models and metrics to manage the credit risks.
- Manage the credit limits and ensure that they are aligned to the approved credit policy.
People management
- Develop a fit-for-purpose structure and resources allocation to support delivery of business objectives and sustainable growth.
- Build and lead an effective team that works collaboratively toward achieving the Group’s goals.
- Define the roles, responsibilities, manpower modelling and measurable objectives to deliver business objectives.
- Develop and manage the KPA’s and KPI’s of the direct reports. Ensure that the people management processes, including the performance management process are adhered to, implemented, and monitored.
- Coaching and mentoring of Managers and department structures. Implement rewards and recognition systems that support the business objectives.
- Ensure development among the teams for succession planning.
- Develop and implement a high-performance culture in conjunction with the HR department.
Requirements:
- A post -graduate degree / MBA
- A qualification in strategy, leadership, business Management, or Credit management will be an advantage.
EXPERIENCE AND KNOWLEDGE REQUIRED FOR THE POSITION:
- 5 to 8years of experience in banking product management (Lending and Savings and investment), with at least 2 years in a leadership role
- Proven track record of successful product launches and market success
- Strong understanding of the financial sector and competitive landscape
- Excellent communication, interpersonal, and presentation skills
- Ability to lead and manage cross-functional teams effectively.
- Strong analytical and problem-solving skills
- Experience with Agile development methodologies.
- Data analysis skills and experience with business intelligence tools
- Strong understanding of customer experience (CX) best practices
- Highly proficient at project planning, budgeting, and oversight.
Senior Clerk: Claims
Job Ref #: 104TEMP01
Industry: Insurance
Job Type: Temp
Salary: Market Related
Description:
To intimate and finalize claims and live our values, while providing excellent customer service to both internal and external clients.
You will be working for a company that is over 100 years old with strong values which are customer centric.
Key Performance Areas:
Receive claim and prepare documentation
- Receive, investigate and intimate all claims daily, differentiate between new claims and other correspondence
- Determine status of policy and whether the deceased enjoys cover, verify and adjust policy details where necessary
- Investigate premium, policy and claim history
- Open and process claims according to claims procedure, and refer fully completed claims to underwriter
- Request additional information from Branch and Client by way of phoning, sending e-mail or fax or sms or 702 Letter
- Complete all claims within twenty-four hours
- Investigate complaints received and report back to all stakeholders
Receive and complete daily correspondence
- Receive daily loose correspondence, match with file and refer to underwriter
- Receive diary letters daily, match to file and send original to client
- Send all claim related correspondence for scanning
Handle complex enquiries from clients, branches and other departments
- Attend to all written and verbal enquiries from clients, branches and other departments
- Compile claim quotations on the system
Cheque requests
- Compile cheque requisitions and write backs
- Receive cheques from finance department and send out with necessary letters
- Attend to all cheque stop payments or reversals within 3 days of receipt
- Process ex gratia payments on the day of receipt
Compile statistics and perform ad hoc duties
- Compile daily statistics of finalized claims
- Perform ad hoc duties as requested by supervisor / Management
Accident Benefit
- Process accident benefit
- Request for outstanding requirements
- Send to underwriter when documents are received
Requirements:
- Matric
- 2 – 3 Years’ experience in Life insurance / dealing with death Claims
Information Technology Audit Specialist
Job Ref #: 329ITAS01
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
We are looking to hire an IT Audit Specialist with an analytical mind and expertise in IT systems, applications, and infrastructure. You will be required to perform and manage IT audit services incorporating Computer Assisted Audit Techniques (CAATs) within the Internal Audit Department for the organisation. You will be required to ensure the effectiveness of IT controls, assess data security measures, and leverage data analytics to enhance the audit process. The position plays a critical role in identifying and mitigating IT risks, ensuring compliance with regulatory requirements, industry standards and best-practice norms. These specialist skills will provide valuable insights to optimize processes.
You should have a strong understanding of IT controls, risk management, data security principles as well as strong analytical and problem-solving abilities.
You will be working for a long-standing company with strong values which are customer centric. In return for your services, you will be paid a competitive package, which includes pension fund contributions and a medical aid allowance. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organisation that values employee development and rewards excellent performance.
RESPONSIBILITIES INCLUDE:
- Efficiently plan, execute IT audits
- Incorporate data analytics methodologies into audit processes
- Effectively manage the reporting of findings and recommendations
- Effectively perform IT related risks and controls assessments
- Manage communications between various stakeholders
- Skilled team management
- Assess the effectiveness of data and cyber security measures
- Implement and manage continuous monitoring techniques
- Stay abreast of emerging IT risks, data analytics trends, and advancements in relevant technologies
Requirements:
- BCom IT/BSc IT degree or equivalent
- IT audit certification (CISA, CISM, COBIT, etc.)
- Relevant subject matter IT certifications (e.g. ITIL, CISCO, Cloud Computing Platforms, etc.)
- Minimum 7 years proven experience in IT audits and incorporating data analysis in the audit process
- Minimum 2 years managing a team
- Cyber security experience
- Financial Services experience
- Proficiency in data analytics tools and techniques, as well as experience with audit management software.
- Experience in regulatory compliance and a thorough understanding of relevant frameworks.
Senior Clerk ( Operations Support Insurance)
Job Ref #: 234SNCL12
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
We are looking for a self-reliant individual with excellent verbal and written communication skills, to be part of our operation support insurance team. Under the supervision of the department head, you will be responsible for processing appointments of sale representatives (independent contractors), district manager and area managers.
- Appointment of sales representatives, District managers and Area managers
- Receiving sales force applications, check and verify applications’ completeness and correctness of the application form.
- Allocate the salary number and compile the contract
- Ensuring that new representatives are registered at the FSCA as per the legislative requirements.
- Receive, evaluate and process transfer requests from the branches
- Verifications of qualifications against the FSCA recognised qualification list and coordinate the process for updated changes on the internal system and at the FSCA
- Updating CPD records, provide progress reports to the stakeholders and report any non-compliance risks to management
- Opening of new branches on the system, ensuring that documents for new branch opening and moving documents are recorded and filed.
- Maintain branch contact details on systems and update telephone list
- Identifying and reporting any system problems to ensure continuity.
Requirements:
- Grade 12
- Tertiary qualification will be an advantage.
- RE 5 will be an advantage
- Intermediate Computer Skills (Ms Office)
- Extensive experience in providing administrative support.
- Solid knowledge of and exposure to the financial industry legislation
- Must have the ability to interpret and apply legislation and company policies to the relevant work environment.
- Experience in coordinating projects.
- Analysing skills
- Ability to work independently and show initiative.
- Ability to work under pressure and still be effective.
- Must have effective decision-making skills.
- Must be able to manage time effectively
Senior Verifier (Payroll)
Job Ref #: 428SV02
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
We are looking for an individual who has excellent communication and time management skills. You will be responsible for supervising the department under the direction of the Payroll Department Head.
- Responsible for verifying all input documentation of wages, salaries, pension, medical aid and other fringe benefits, updating employee records on a large payroll with a variety of structures.
- Checking of all payroll reconciliation and review of reports for signoff.
- Checking and confirmation of all month-end payroll processing on Sage and Excel.
- Finalising SARS reconciliation (PAYE, UIF and Skills) for the Group for approval by Seniors.
- Submitting EMP 201 to SARS and respond to with SARS on any request received from them.
- Verifying of all cash focus payments.
- Compare and finalise commission allocation reconciliations for relevant departments.
- Manage tax directives on e-filling.
- Attend to employee enquiries on salary related issues such as tax deductions, medical aid contributions, etc.
- Liaise with Finance Department regarding general ledger reports queries.
- Developing, managing and motivating administrators by providing of quality guidance, supervision and on the job training.
- Plan workforce presence to ensure that sufficient payroll administrators are available to be at the office according to the rules of the Hybrid working arrangement and leave rules
Requirements:
- Grade 12
- Knowledge of Sage 300 (People payroll)
- 4 years’ experience in Salaries and Personnel Administration
- Supervisory experience will be an advantage
- Computer literacy.
- Numerical Skills
Financial Associate (Phalaborwa)
Job Ref #: FA/ PHA
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
Requirements:
- Grade 12
- Marketing experience
- Drivers’ license and have own reliable transport and cell phone (advantage)
ESG Specialist
Job Ref #: 146ESGS01
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
We are looking for an individual with strong communication and analytic skills to join our Shared Value and Sustainability Department. Under the leadership of General Manager: Shared Value and Sustainability, you will be responsible for supporting the effective operationalising and implementation of the Group’s ESG Strategic Framework. You will also be responsible for the coordination, reporting and in certain instances the execution of ESG activities for the AVBOB Group in accordance with the approved ESG policy, operational and execution plan.
ESG function and ESD programmes
- Working under the leadership of the General Manager: Shared Value and Sustainability, bring on board ESG specialist capabilities to support the implementation of the Group’s ESG Strategic Framework and applicable policies.
- Implement the ESG and ESD operational plan in line with the approved business objectives.
- Provide technical support into the execution of Enterprise and Supplier Development (ESD) programmes to achieve social impact objectives.
- Gather learnings and insights, for relevant ESG and ESD programs nationally and internationally.
- Provide subject matter expert guidance to the ESG Committee in the execution of AVBOB’s ESG Strategic Framework.
- Provide input and recommendations to the cross-functional teams to inform the identification of opportunities, assessment of ESG related risks to enable the integration of ESG activities in the day-to-day operations of the business.
- Assist various BUs to monitor and measure their ESG and ESD initiatives and furthermore provide meaningful input into the required governance reports e.g. Social and Ethics etc.
- Co-ordinate information gathering from business units and departments for impact assessment and measure the progress and against pre-determined strategy-informed metrics.
- Assist in driving a culture of data reviewing by analysing the ESG data and give input for data-driven decision-making by managers across the business in terms of the approved strategy.Administrative
- Investigate and conduct pre-evaluation on ESG and ESD proposals received and ensure that they are compliant to industry regulatory/legislative requirements and that they align to the respective policies when collaborating with a company for to provide services that aligns with ESG strategy.
- Prepare post-implementation evaluation for executed ESD initiatives for inclusion in various reports.
- Ensure that the administrative requirements are upheld by the different business units in the implementation of ESG initiatives in order to comply with the annual internal, compliance audits and possible BBBEE (including ESD) requirements.
- Ensure that internal Service Level Agreements (SLAs) are in place for all ESG projects as actioned by the ESG specialist and engage with relevant stakeholders and beneficiaries regarding the required legislative requirements
- Provide input into the upskilling of employees within the organisation on aspects pertaining to ESG best practices.
- Coordinate data collection, capturing, in-depth analysis, reporting and ESG communication efforts, and thereby supporting the work of the ESG Committee.
- Maintain high quality standards in the integrity of the ESG data collated across the Group in line with the approved ESG frameworks, standards disclosure metrics.
- Adhere to the data management control measures instituted in the Group’s data protection policies.
Stakeholder management
- Establish and nurture relationships with internal and external stakeholders.
- Support internal stakeholders in the development of systems, methodologies and tools, which will ensure that business units and departments understand their role in reporting.
- Give input to applicable business units and departments to set objectives align targets and agree, with various departments, on what assessment matrices will be monitored whilst keeping track of outputs and outcomes.
- Work with internal and external stakeholders to ensure that all ESG and ESD initiatives are monitored and evaluated accurately and meaningfully, thus demonstrating impact.Budget administration
- Administer the ESG and ESD budget and ensure that are funds are allocated to approved initiatives, in line with the approved Delegation of Authority.
- Keep accurate record of initiatives funded.
- Correct any erroneous budget allocations in conjunction with the Senior Clerk and Finance team.
- Ensure that payments are made timeously and in-line with the required Finance Department requirements.Management reporting
- Prepare and give input to management reports on ESG and ESD execution plans, ESG Management Committee meetings and reports, where applicable BBBEE report and scorecard.
- Consolidate Group ESG efforts for reporting purposes to relevant governance structures (EXCO, Social and Ethics Committee, annual integrated report, etc.) for review and approval by General Manager.People management
- Host the ESG Data Interns employed through the skills development programme and support their development path.
Requirements:
- Post matric tertiary qualification (Bachelor’s degree) in Data Science or related field of study.
- Minimum 5 years relevant working experience, especially in the area of Environment, Social and Governance.
- Proficient in MS Office, management information systems (MIS).
- Extensive knowledge of ESG an implementation of ESD programs
- Good knowledge of statistical analysis principles and methods.
- Knowledge and experience in Monitoring and Evaluation of social impact programmes.
- Strong project management, relationship building and networking skills.
- Well-developed communication skills (verbal, written and listening).
- Good knowledge of budget management principles.
- Analytical skills, accuracy and attention to detail.
- Strong conflict management, critical thinking and problem solving skills.
- Resilience to manage work demands and competing priorities (workload and meeting deadlines).
- Good interpersonal and leadership skills (work independently and ability to function effectively at different levels – manage cross functionally, horizontally and laterally) and team player.
- Problem management and process improvement. Excellent follow up and follow through skills.
- Conducts self and business in ethical manner, aligned to business policies and governance principles.
- Results driven (passionate about delivery and quality), decisiveness, self-motivated, adaptable and learning mind-set.
- Internal and external stakeholder engagement.
- Communicates effectively (written, verbal, listening).
- Values driven – aligned to AVBOB values.
- Willing to travel extensively locally (across South Africa).
Financial Associate (Tzaneen)
Job Ref #: FA/ TZN
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements:
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
- Marketing experience
CLERK: BRANCH ADMINISTRATION (WHITERIVER)
Job Ref #: BA/ WTR
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Reception
- Typing
- Record keeping
- Operating switchboard
- Client services
- Data input and scanning of documents
- General office duties
- Handling petty cash
Requirements:
- Grade 12
Senior Clerk (Group Schemes)
Job Ref #: 207SNCL06
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
We are looking for a customer oriented and self-reliant individual to join our Group Schemes team under the direction of the Head, you will be responsible for reconciliation of monthly schedules, customer service, supply reports, administration of policies and general administration. Keep the standard of the department at a high level.
- Reconciliation of monthly schedules.
- Preparing preliminary recon with premiums received.
- Allocation of premiums received.
- Administration and recordkeeping of all schemes.
- Supplying reports on outstanding payments, overpaid premiums/surplus and shortfalls.
- Verifying claim documents, processing claims and sending confirmation of payment/ rejection to the claimant/administrator.
- Handling telephonic enquiries of internal and external clients
Requirements:
- You should be in possession of a Grade 12 certificate.
- 2 Years’ experience in the Insurance Industry.
- 2 Years’ administration experience
Funeral Agent – Mount Frere
Job Ref #: 995FUN187 B
Industry: Admin/Office Support
Job Type: Permanent
Salary: Market Related
Description:
RESPONSIBILITIESINCLUDE:
Arranging of all funerals and cremations
Obtain and complete all legal documentation for funerals and cremations
Maintain all funeral records
Offer counselling and comfort the bereaved families
Handle payments and invoicing
Marketing and sales of Funerals, Tomstones and AVBOB insurance products
Render client service and assist with complaints
Requirements:
QUALIFICATIONSREQUIREDFORTHEPOSITION:
Grade 12
Driver’s license, own reliable transport and cell phone
Clear credit and criminal record
Comply with FAIS legislation for registration as Fit and Proper individuals:
Applicants who entered the industry as follows:
From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
EXPERIENCEREQUIREDFORTHEPOSITION:
Business and functional experience in the funeral industry will be a advantage
SKILLSREQUIREDFORTHEPOSITION:
Good communication, analytical, planning and organising skills
Time management and administration skills
Computer literate
CLERK: BRANCH ADMINISTRATION-RICHARDS BAY
Job Ref #: CBA/RB
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
RESPONSIBILITIES INCLUDE:
- Reception
- Typing
- Record keeping
- Handling of switchboard
- Client Services
- Data input and scanning of documents
- General office duties
- Handling of petty cash
Requirements:
QUALIFICATIONS REQUIRED FOR THE POSITION:
- Grade 12
EXPERIENCE REQUIRED FOR THE POSITION:
- 1-2 years’ relevant office administration experience SKILLS REQUIRED FOR THE POSITION:
- Administration skills
- Computer skills
- Good interpersonal skills and communication skills
- Time management skills
Accountant
Job Ref #: 422A01
Industry: Financial Services
Job Type: Permanent
Salary: Market Related
Description:
We are looking for an individual with experience in finance to join our team as an Accountant. The role is to provide support to the accounts payable team. You will be responsible for making accurate payments to all creditors within the agreed contract terms in accordance with financial regulations and policies.
You will be working for a company that is over 100 years old with strong values, which are customer centric. In return for your services, you will be paid a competitive package, which includes pension fund contributions and a medical aid allowance. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.
YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
Creditors and banking
Responsible for the daily management of the accounts payable team.
Ensure that the creditors’ ledger is operated accurately, efficiently and to the agreed timescale.
Develop, implement and maintain systems, procedures and policies, including accounts payable functions.
Provide accounting assistance to all stake holders and respond to financial questions/concerns to meet business needs.
Prepare and recommend operating and personnel budgets for approval.
Monitor spending for adherence to budget, report on variances as necessary.
Debtors activities
Ensure that recommendations are made whether to prosecute clients or to debit representatives.
Recommend the write-off of debtors that are perceived to be non-recoverable for approval.
Ensure that written or telephonic complaints received from the public or representatives are attended to.
Ensure the management, monitoring, checking, controlling and collection of outstanding contract funerals in terms of contracts.
Discuss problem cases with attorney when they require immediate reaction or a legal opinion from an attorney.
Ensure that new system requests are discussed and approved and that feedback regarding outstanding requests is obtained.
Attend monthly financial meetings to coordinate and discuss reports from departments and have a monthly report compiled regarding the activities of the departments for discussion.
Settlement administration
Maintain the funeral order administrative policy and procedure manual
Maintain the financial standards of the sales and invoicing systems.
Maintain the funeral order commission, fee per funeral policy and expense claims processes and prepare recommendations to the Manager: Finance Funeral for approval.
Ensure the management, monitoring and controlling of the daily banking from branches and agencies.
Ensure that problems experienced with the administration of representatives are discussed and relevant questions are addressed.
Requirements:
- Bachelor’s degree in accounting, Finance, or related field.
- Completion of Articles 3 Years relevant secretarial experience
- 5 Year Financial experience
- Computer skills with knowledge of financial software
- Understanding of accounting principles and financial processes
- Time management,
- Problem solving skills.
- Organized and detail oriented.
- Ability to accurately and efficiently analyse data.
- Communication
- Ethical behavior.
- Attention to detail.
- Report writing skills
All the best with your applications.
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