Alexforbes Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

1. Senior C# Full Stack Developer
2. Installations and Configurations Specialist
3. Healthcare Consultant
4. Accountant
5. Receptionist 
6. Admin Specialist
7. HR Service Centre Consultant
8. Business Architect

Senior C# Full Stack Developer

Category:	Technology – OF6302
Posted by:	Alexander Forbes
Posted on:	14 May 2024
Closing date:	06 Aug 2024
Location:	Sandton

Purpose of the Job:

As a Full Stack Developer, you will be required to utilise various development languages to build and maintain robust applications. You will also be responsible for ensuring that the code is efficient, follows best practices and standards and that it is well documented. You will also be required to manage a portfolio of applications and must apply Agile proven ways of working practices.

Education and experience

• Matric – Essential
• BA degree in computer science or related field
• 6 to 10 years development experience of working with C# language ·
• Experience using agile methodologies.

Required Skills:

• JavaScript / TypeScript
• Frontend Experience (Razor / Bootstrap) TSQL (Stored Procedures and Functions)
• Preferred Skills: SQL Design and Implementation Asp.net C#
• Asp.net Core
• Experience in Cloud Computing 
• Experience in team-based software development.
• NET 4.5 (WinForms, ASP.NET MVC, ASP.NET Web API)
• .NET Core 1.0 and later
• Microsoft SQL Server 2012 and later
• Angular 1 and 2
• Windows console or command line
• Windows PowerShell
• Internet Information Services (IIS) 7.0 and later
• Basic understanding of networks

Key performance areas

• Accountability: Team Work
• Provide technical expertise for project and team during design and code reviews, ensuring best technical practices are applied.
• Follow Agile Development practices
• Assist development team in compliance with policies and procedures.
• Accountability: Software Solution Design
• Apply Software Engineering Practices
• Participate in Release and Iteration Planning meetings with engineers and users. ·
• Assist during design of the software solution
• Assist in physical and logical database design and be able to interpret design diagrams and documents.
• Understand software engineering techniques such as the use of UML (Unified Modelling Language), Software Development Lifecycle (SDLC), The Open Group Architecture Framework (TOGAF), etc.
• Be aware of software standards applicable in the organisation. This can include standards for quality, security and compliance (SAS 70) Accountability: Software Solution Development
• Be able to successfully interpret design documentation and build the software solution according to the specified requirement.
• Develop and test technical solutions using the development tools applicable to the team he/she functions in.
• Apply software engineering best practices gained through formal education, policies and work experience, during development of software solutions.
• Solution Reviews Provide constructive feedback for improvements after solution reviews. Install and test latest Service packs and patches that apply to the environment
• Attend to maintenance calls from business via System Administrator, within SLA, and with minimum returns and/or bugs Accountability: Task Time Management
• Able to interpret project and development plans and understand project roles, project goals and timelines.
• Manage time effectively during task execution to meet assigned milestones.
• Establish responsible deadlines for reporting staff and personal work plans Accountability: General
• Communicate with team members or relevant stakeholders regarding technical design and implementation of the solution.
• Be able to use team collaboration tools such as document libraries, source control and email.
• Attend meetings to understand customer requirements, make design decisions and report on progress
• Assist with installation of hardware environments; provide guidance regarding hardware requirements to host the software solution.

Functional competencies

• Time Management
• Attention to Detail (Including Focus)
• Anticipating, Creating and Managing Change (Tolerance of Ambiguity)
• Holistic / Big Picture thinking
• Innovation / Creativity
• Problem Solving
• Assertiveness (Includes willingness to challenge and confront)
• Ethical Behaviour/ Honesty/ Integrity/Transparency (Includes Modelling the Values)
• Responsible and Accountable
• Strong work ethic
• Excellence Orientation
• Flexibility / Adaptability
• Objectivity
• Personal Growth Orientation/ Motivation to Learn / Learning Agility
• Resilience / Perseverance / Stress Management
• Results & Solution Focused (Drive, Energy & Follow Through)
• Rule Orientation
• Self-Management (Planning, Prioritising & Time Management)
• Ability to work and deliver under pressure
• Strong written and verbal communication skills – a skilled communicator
• Strong collaboration skills and a team player, with the ability to work independently
• Customer Service Orientation

Installations and Configurations Specialist

Category:	Ops & Admin – OF6310
Posted by:	Alexander Forbes
Posted on:	20 Jun 2024
Closing date:	19 Jul 2024
Location:	Sandton

Purpose of the Job:

To ensure smooth and efficient daily operations of a business unit. The specialist’s responsibilities may vary depending on the business area ensuring optimizing processes, tracking of work output and procedures to achieve maximum efficiency, and ensuring deliverables are met. 1. To ensure delivery of quality service after reviewing specific tasks to our internal and external clients 2. Enhance procedures in line with standardisation, impact, and purposeful end to end processing of the value chain

Education

• Grade 12 (Matric)
• NQF 6
• Post Graduate Management and Commercial Qualification at an NQF level 7 or Higher
• 3 – 5 years’ industry experience
• Extensive Alex, Khanya, Compass, Bytes system experience at level 8/ supervisor/ 5B

Knowledge required

• Strong client servicing skills, persuasive techniques and is keen and experienced in client servicing standards
• Performs duties within own area with direction from line Manager
• Computer literate (outlook, excel (advanced level), word (basic), Powerpoint (intermediate level), Microsoft teams (intermediate level)
• Excellent oral & written communication skills
• Ability to multi-task
• Ability to review and understand the applicable legislation relevant to function
• Working knowledge of DC vs DB funds
• Working knowledge of various types of interest methods and how these impact calculation basis (e.g. daily priced, monthly priced, monthly interest rates, rolling interim, interim final)
• Working knowledge of hierarchy of allowable 37D deductions
• Working knowledge of employee benefit administration processes
• Knowledge of different retirement funds
• Excellent Presentation skills and ability to chair meetings with internal and external stakeholders
• Ability to work with large and complex data sets and identify problems/ complete reasonability checks
• Innovative thinking and delivery
• Excellent project management skills
• Must be able follow and to solve problems or make decisions making reference to Manuals, Company policies and procedures, external/ internal resources, Legislature and general practices within statutory Funds.
• Must be able to analyse Retirement Fund Rules/ Rule Amendments and Policy/ Mandate documents in order to apply relevant sections to the accurate set up of Fund parameters on the line of business system and determine that the outputs are correct

Key responsibilities

Fund installation and/ or conversion functions (inclusive of pensioner payroll installations and possible conversions) – (conversion from one line of business to another) – may be required to action and/ or perform quality checks

• Preparation of necessary take on requirements documents, arranging meeting, facilitating, active participation at meeting, performing summary/minutes of meeting and project plan for distribution.
• Preparation of fund specific mandates, resolutions and documentation where necessary.
• Actively sourcing required documentation and information required for the completion of the installation/ conversion. Maintenance of the installation/ conversion checklists and project plan in line with Branch procedures and controls.
• Analysis of fund rules, policies and procedures.
• Setup of fund parameters on allocated system platform along with preparation for internal audit.
• Analysis of data, facilitation of responses by various stakeholders, upload, reconciliation and preparation of internal audit of the various data sets received.
• Performing replications and/or catch-ups processing relating to contributions, expenses and or investment switches (where applicable).
• Performing necessary compliance communication to either the FSCA and/or various stakeholders in line with Branch procedures and controls.
• Preparation for internal and external meetings, active participation in meetings and performing action items from meetings.
• Presentations to clients regarding status of installations and separately company procedures and controls.
• Maintaining & managing Fund Allocations, stats, workflows, dashboards and project plan monitoring

Action and/ or perform quality checks Fund Rule changes on a daily basis across lines of business systems within required timelines. This will require the ability to analyse rules and the existing fund structure in order to determine what changes need to be made and how.

Action and/ or perform quality checks Investment Policy changes across lines of business systems within required/ project timelines. This will require the ability to analyse the existing investment structure and mandate in order to determine what changes need to be made, how and within the necessary timelines

Assist in establishing and maintaining accurate procedures and processes. Performing ongoing process and procedure gap analysis to order gain efficiencies and eliminating E&O Claims

Perform peer review of specific tasks allocated by Manager or Branch Manager, not covered above.

Initiate/ Own and deliver on adhoc tasks and/ or projects as and when require

Ensure accuracy of the following Fund administration (where applicable) – job role specific

• Weekly, Monthly, Annual, Bi-Annual, Quarterly reporting across all admin processes and systems
• Monthly checks and balances across all admin processes and systems
• Run monthly batches and resolve any discrepancies
• Stats consolidation- ascertain service level standards that have not been met. Address any concerns and/ or delays
• To check and act upon all risk reports (where applicable)
• Clear Emails and queries in line with service standards
• ?From time to time, you may be required to perform other related duties and functions that may be reasonably expected of you given your position and the operational requirements of the Company

Healthcare Consultant

Category:	Health Consulting – OF2301
Posted by:	Alexander Forbes
Posted on:	24 Jan 2024
Closing date:	12 Jul 2024
Location:	Sandton

Purpose of the Job:

The purpose of the job is to implement, manage and monitor the healthcare strategy for clients, ensure client retention, provide professional and exceptional quality of service at all times as per agreed service level agreement. In conjunction with Consulting Manager provide strategy for expansion on uncovered membership, as well as identify new business opportunities and secure the additional revenue. Keep abreast of developments in industry and share these with clients. Effectively run own portfolio of clients with guidance from the Consulting Manager.

Financial

•Maintaining existing client base 
•Ensuring services offered to clients and that are signed off by Consulting Manager do not exceed income as per P&L
•Identify new business opportunities, growth, new business and cross selling opportunities within client base
•Promote cross-selling initiatives within AF 
•Updating Consulting Manager on changes to client base
•Notify Consulting Manager and compliance officer on errors/omissions that may lead to AFH being held accountable
•Manage costs within your control, including costs relating to travel, accommodation, telephone and printing.
•Ensuring confirmation of income is done quarterly for all clients 
•Notifying Consulting Manager of expenses to be incurred
•Managing client wellness fund budget where applicable

Clients

In consultation with Consulting Manager
Consulting and reporting 
•Preparing and presenting changes to the client’s current medical scheme that could affect them as an employer as well as their individual employees. 
•Provide advice to the employer pertaining to benefits, legislation and pending changes which could impact on each particular scheme.
•Ensure that the client’s health care arrangements remain competitive and cost effective and appropriate for the client and the profile of employees.
•Negotiating on behalf of employers with schemes (window periods, reviewing of underwriting status)
•Planning and implementing Health/Wellness Days
•Monitoring and ensuring resolution of client queries and the checking and processing of new member application forms, sent to the service hub 
•Monitoring of tracking report regarding outstanding member application forms
•Compile all client reports, Year End Feedback report, Mid Year Report, Market Review, Review of Health care policy and subsidy review.

In consultation with Consulting Manager – Consulting and reporting:

Preparing and presenting changes to the client’s current medical scheme that could affect them as an employer as well as their individual employees. 
•Provide advice to the employer pertaining to benefits, legislation and pending changes which could impact on each particular scheme.
•Ensure that the client’s health care arrangements remain competitive and cost effective and appropriate for the client and the profile of employees.
•Negotiating on behalf of employers with schemes (window periods, reviewing of underwriting status)
•Planning and implementing Health/Wellness Days
•Monitoring and ensuring resolution of client queries and the checking and processing of new member application forms, sent to the service hub 
•Monitoring of tracking report regarding outstanding member application forms
•Compile all client reports, Year End Feedback report, Mid Year Report, Market Review, Review of Health care policy and subsidy review.

Communication and training:
•Compilation of HR Packs, induction presentations, creating and customizing presentations for client’s specific needs.
•Facilitating the setup of intranet sites as and when required
•Compilation and distribution of member communication relating to year end, intervention letters and scheme changes 
•Conducting presentations and workshops for employer contacts, members and employees at year end and during the year as needed.  Distribution of induction material
•Management of client email queries and incoming telephone calls and ensuring resolution
•Daily communication and correspondence with clients, both formal and informal 

Billing:
•Facilitation of billing reconciliations if required by client
•Provide payroll contact training as and when required and maintain relationships

Meetings:
•Drafting and circulation of minutes after each meeting to company contacts.  Minutes must be signed off by client prior to filing
•Ensuring tasks assigned on minutes are completed in agreed timeframe and to clients satisfaction 
Management of client expectations, maintaining pro-active relationships and remaining client focused at all times

Compliance to internal processes
•Adherence to compliance as set out in company compliance manual and consultants manual
•Act as the interface between member and client
•Compile and agree on Year Planner with client and ensuring that services offered are met.
•Complying to delivering service and commitments to the client thus building maintaining a trust relationship with client 
•Act as the interface between the client and third parties i.e. schemes, council etc.
•Internal office administration i.e. ongoing updating of client data bases/client activity list, distribution lists, Quarterly Magazines, Newsletters, etc.
•Ensuring that relevant invitations are extended to the correct contact people 
– i.e. Hot Topics, Employer Seminars, and CEO Breakfasts etc. are extended and issued and followed up on timorously to clients. Keeping Senior Consultants informed of all developments within the client base.
•General administration, filing and updating on Sharepoint. Electronic storing of minutes, FNA, file notes and reports etc. 
•Adhering to scheme champion protocols and guidelines  
•Updating of complaints and gift register

Project Management
•Contribution to business development/projects/initiatives
•Year end project planning participation including the preparation of client communication, presentations conducted and reports presented

People:
Self-development
•Maintain knowledge, and keep abreast of changes, in the medical schemes’ industry.
•Attend required internal forums and training courses.
•Maintaining necessary NQF Level credits
•Alignment with a senior person for advice and assistance (not necessarily consulting manager) for mentorship. 

Education and Experience:
•Relevant Bachelor’s Degree or equivalent or 3 year diploma
•FAIS Accredited (120 Credits NQF Level 5) 3 year degree/diploma – Desirable
•Specific subjects required in qualification Long Term Category A,  Short Term Personal Lines, Health Benefits – Essential
•Passed Regulatory Exams 
•3 years’ experience in Healthcare Industry
•2 years’ experience in consulting to clients in a healthcare brokerage
•Healthcare Industry, Product and legislative knowledge
•Client management knowledge
•Must be fluent in Afrikaans
•Driver’s license – essential,  willing to travel
Professional Membership or Registration
•CMS
•FSB 

Accountant

Category:	Finance Risk & Internal Audit – OF5306
Posted by:	Alexander Forbes
Posted on:	08 Jul 2024
Closing date:	16 Jul 2024
Location:	Johannesburg

Purpose of the Job:

Completing all monthly financial accounting duties including preparation of balance sheet recons, invoicing, journals, analysing account balances and/or transactions, financial reporting including financial statements. Facilitating and assisting in sourcing support for audit purposes. Completion of statutory financial reporting packs utilised to facilitate the consolidation process

Overview:

• Preparation of group subsidiary financial statements including notes and entity specific calculations, within the IFRS framework.
• Providing detailed analysis together with supporting documents on corporate account balances and transactions to both management and external auditors.
• Completion of statutory financial reporting packs utilised to facilitate the consolidation process.
• Preparation of quarterly reporting returns relating to group subsidiaries, including StatSA and CIPC.
• Assistance with the review process of the results announcement, analyst presentation and annual financial statements by ensuring consistency between documents and validating the accuracy of information presented against source working files in addition to casting, cross casting, reference check and reviewing spelling and grammar.
• Assistance in the review of financial information contained in the annual integrated report.
• Preparation and accurate processing of journals.
• Provide assistance on adhoc finance requirements or queries including assistance with income tax queries and analysis and assistance in summarising lease agreements or contracts from time to time.
• Assisting with completing management accounts: budgets, forecasts, income statements for corporate accounts and balance sheets.
• Providing general ledger account allocations for all cost centres and  resolving all queries and discrepancies arising from processing.
• Analysing of account balances and/or transactions. Review of balance sheet at month end to identify incorrectly classified items for correction and ensure balance sheet for legal entity is in balance.
• Monthly preparation of balance sheet reconciliations for the stand alone entities on all relevant accounts.
• Identification of reconciling items that have been long outstanding and providing resolutions or assistance with clearing.
• Preparation and invoicing of related party and sundry debtor items where required.
• Processing of invoices pertaining to share scheme.
• Performing analysis of intercompany transactions and facilitate in the monthly intercompany balancing process.
• Providing oversight of reconciliations performed by other centres of excellence within Finance by performing high level review of reconciliations by agreeing closing balance sheet positions and ensuring appropriateness of underlying supporting information.

Requirements:

• BCom accounting degree, NQF  equivalent or relevant work experience.
• 1-3 years’ work experience in accounting role would be advantageous.
• 1-3 years’ work experience in Financial Services will be advantageous
• Strong computer skills e.g. Excel & Word essential.
• BPC and Smartstream.
• Knowledge of IFRS accounting standards.
• Sound values and judgement.
• Attention to detail.
• Analytical.
• Is resilient and able to work in a pressurised environment.
• Self-motivated and solution orientated.
• Ability to build relationships across finance and other stakeholders, including company secretarial and compliance

Receptionist 

Category:	Finance Risk & Internal Audit – OF5306
Posted by:	Alexander Forbes
Posted on:	08 Jul 2024
Closing date:	15 Jul 2024
Location:	Durban

Purpose of the Job:

Maintain a world class standard for Hard and Soft services and manage the AF Facilities to meet the needs of our clients and staff. The role will incorporate all aspects related to service delivery, contractor management, projects and finance management Responsible for the day to day supervision of all reception, business centre and facilities helpdesk staff and the associated functions ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales delivering professional, high quality customer-focused service through all customer touch points. To attend to all reception duties and manage facilities related issues. Manages general office procedures to ensure processes and duties in the office flow efficiently this will include attending to all reception duties and facilities management.

Education

• Matric –Essential
• Relevant qualification – Advantageous

Experience required (2-5 years)

• Minimum 2 years proven work experience as a corporate receptionist within the service industry.
• Knowledge of customer service practices and principles
• Ability to speak more than 2 languages

Key performance areas

Delivering exceptional customer service

• Maintain a positive attitude that is welcoming to clients and visitors
• Greet all clients and visitors with a sincere smile and treat each client as our valued guest.
• Always acknowledge the presence of a client, show the person that you are aware of their presence
• Engage clients professionally, using correct business language
• Manage telephone calls professionally, efficiently and with good communication skills
• Build a rapport, by accurate use of voice, tone, pitch, body language/gestures (facial expression)
• Attend to customer complaints and concerns immediately, and facilitate satisfactory resolution
• Provide timely referral to staff or business centre for appointments or other assistance
• Exercise courteous mannerism
• Appropriate greeting and closing/ending exercised
• Acting as a chaperone for clients as and when required
• Answering incoming telephone calls, determining purpose of call and forwarding caller to appropriate employee or department
• Assist with any administrative duties when required by the Business Support Team

Data management and integrity

All clients visiting AF to be recorded accurately on the visitor management system or via the in-house input forms

Adhering to policies, protocols and procedures

• 100% adherence to Divisional policies, procedure, protocols and SLAs
• 100% adherence to AFFS policies, procedures and guidelines
• Monitor effective use of business tools and equipment
• Full adherence to schedules and handbook protocols
• Meeting customer survey satisfaction standard
• Adhere to the POPIA act – Confidentiality and no documentation to be visible to clients

Teamwork

• Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
• Work effectively within the business support team
• Treat colleagues with integrity, respect and empathy
• Support team objectives and decisions
• Must internally maintain excellent communication with colleagues in front line team to assist in ensuring the smooth operation of services
• Share knowledge and skills with other members of the team
• Meet attendance and adherence requirements

Treat customers fairly

• By identifying and pursuing new opportunities aligned to TCF and maintain a good client relationships.
• Understand the TCF principles and use them when dealing with clients
• Act as a brand ambassador by modelling the AlexForbes values in every interaction with clients, colleagues, service providers and the general public.

Personal development

• Attendance and active participation in professional development, training and coaching sessions as required.
• Respond openly to feedback and apply knowledge of procedures, policies and protocols to meet business objectives.
• Contributing to the positive cohesive workplace environment demonstrating respect for advice and feedback by fellow operators

Admin Specialist

Category:	Ops & Admin – OF6310
Posted by:	Alexander Forbes
Posted on:	20 Jun 2024
Closing date:	12 Jul 2024
Location:	Sandton

Purpose of the Job:

• Financial Management & Operational Effectiveness • Embracing & implementing TCF and Implementation of legislative changes (POPI) as it applies to the business unit • Client Service • Output, success & engagement To assume the role of Team Leader and participate in the smooth running of the Branch and business. To assume the role of effective and efficient management of all operational activities, processes and systems and thereby ensure the smooth running of Funds. To develop and maintain relationships with key stakeholders. To also maintain relationship and manage development staff members. All tasks and functions should be done accurately and within the timeframes and service standards. In this service orientated business, clear and precise communication is required, while building and strengthening relationships, upward, downwards and laterally with internal and external Clients. The image of Alexander Forbes must be maintained and improved by providing prompt, polite and efficient service

Education

• Matric – Essential
• Course/Diploma/Degree : Retirement Funds / Certificate in Financial Planning or equivalent

Experience

• 5 years of retirement fund administration experience minimum
• Experience in reviewing of work at a Senior Administrator / Supervisory level within standalone retirement funds environment – Essential

Key responsibilities

• Maintaining expenses in line with Branch standards and limits
• Maintaining & managing Fund Allocations
• Eliminating PI Claims
• Identified extra income opportunity/ reduce expense for the company
• Supervise and ensure accuracy of the following Fund administration– job role specific –
• Supervise and ensure accuracy of the following Fund administration– job role specific
• Monthly contribution reconciliations for Pension and Provident Funds
• Maintenance of Member Data
• Necessary reporting in terms of Section 13(a)
• Processing of various types of claims (inclusive of bulk transfers where applicable) for Pension and Provident Funds
• The checking and authorizing of various types of claims
• Direct/guaranteed housing loans where applicable
• Preparing and checking of monthly reporting for client meetings.
• The completion and checking of Administration Reports (where applicable)
• The completion and checking of member Statements (where applicable)
• Complete recognition of transfer documents and allocation once received
• To identify and loading any changes on the fund and preparing or the checking of the documents (rates, fees or expenses)
• Prepare information for the financial year end of your funds (where applicable)
• To check and act upon all risk reports (where applicable)
• Clear Emails and queries on a daily basis
• From time to time, you may be required to perform other related duties and functions that may be reasonably expected of you given your position and the operational requirements of the Company.

Staff component: (administrators):

Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members

• Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources.
• When required, initiate disciplinary processes for team members calling on support from Human Resources and/or Supervisor / Manager / Branch Manager
• Resolve grievances raised by team members and escalate only if required
• Measure performance and address poor performance of any team member through the formal Performance Improvement program and ensure that continued poor performance is appropriately dealt with
• Motivate team members and ensure that their efforts are recognized.
• Mentor and coach the Team/ resources that are assigned to this portfolio
• Agree and contract Performance Development plans with the assigned Team member resources, performing counselling sessions when required and the bi-annual performance reviews
• Implement regular 1-on-1 individual sessions with assigned resources to ensure compliance with the Team to meet deliverable deadlines and perform quality assurance review on the individual deliverable
• Implement regular team meetings to disseminate communications

Competencies

• Adaptability and Flexibility
• Business relations
• Decision-Making and Judgement
• Process Management
• Accountability and Dependability
• Planning and Organising
• Problem Solving
• Customer Focus
• Motivating and Inspiring
• Resilience

HR Service Centre Consultant

Category:	Project Program Payroll &BCM-OF6309
Posted by:	Alexander Forbes
Posted on:	08 Jul 2024
Closing date:	15 Jul 2024
Location:	Sandton

Purpose of the Job:

HC Officers deliver efficient, accurate and timely processing of information. Core responsibility is management of information processing on the Core HC system. These colleagues also normally provide general guidance, assistance and resolutions in terms of employee information and administration. HC Officers also work alongside the wider HC teams and support the HC community in the delivery of HC services such as joiners, leavers and movements.

Education

• Matric – Essential
• Diploma/Degree in Human Resources – Advantageous

Experience required

• 3 – 5 years HC working experience in a HC generalist or HC administration role
• Experience in staff onboarding and payroll is essential
• Computer literate (MS Office) – Advanced Excel and Power-point

Knowledge and skills required

• Administer employee benefits and provide guidance where necessary
• Provide standard reports where necessary
• Manage the interface from the HC system to other key areas
• Administer all correspondence to employees ensuring it is written in a professional manner and complies with employment legislation and company policy

Business understanding

• Manage first line customer contact and improve the effectiveness of the HC function by providing transactional / HC operational service delivery.
• Execute transactions related to talent, learning, compensation, wellness, reward and reporting.
• Manage the interface between HC systems, our colleagues and other key stakeholders within the Group
• Manage all aspects of HC administration/ transactions through email, telephone, systems and face-to-face enquiries in accordance with operating protocols and procedures

Strategic competencies

• Operational Excellence
• Managing Change
• Accountability
• Collaboration Culture
• Innovation

Functional competencies

• Consulting
• Strategic Thinking
• Optimising Talent
• Driving Results
• Influence and partnering
• Business Acumen

HC Operations would manage an employee’s lifecycle including:

• Load and maintain records for, new engagements,
• Create New Employee Engagement, Inter Payroll Transfer/ Promotions / Reinstatements, employee status changes including completion of new employee on-boarding pack, letter of employment and salary structure benflex

Maintain Employee Information

• HC Operations would be required to update and approve an update to employee information.
• the HC Operations would update details such as
• medical details,
• workflows initiated by Human Capital / employee.
• Personal details
• Banking, etc.

Terminate Existing Employee

• HC Operations would follow the SOP to terminate an employee who has either resigned or was dismissed, retrenched or medically boarded due to incapacity or retirement
• Termination would be initiated once the HCBP/ Line has completed the termination workflow
• The resignation must accompany the resignation letter with the termination date
• HC Operation would initiate the termination on system
• HC Operations would complete withdrawal forms on behalf of a terminated staff member for the benefits team
• HC Operations would compile a certificate of service for the employee terminating

Process Improvement

• Continuously improve HC processes by undertaking regular reviews and assisting in reviews, administrative systems and procedures

Auditing

• Ensure the accuracy of information by regularly conducting checks and sample audits as appropriate to each HC service line
• Ensuring that all processes are documented in accordance with internal audit, risk and control standards

Process Accountabilities

• Communication internally with team members on tasks allocated as well as engaging with relevant stakeholders to provide feedback on requests/information.
• Prioritisation of daily, weekly and monthly tasks in accordance with relevant processes and SOP agreements within Payroll and business
• Pro-actively analyse queries from all stakeholders and assign query resolutions to relevant parties
• Conduct daily quality assurance on all information captured for sign off

Systems/standards

• Maximize the effectiveness of the HC function by using the appropriate systems and procedures that ensure compliance with SOP outlined.
• Key performance areas HC Operations would manage an employee’s lifecycle including load and maintain records for, new engagements,
• Create New Employee Engagement, Inter Payroll Transfer/ Promotions / Reinstatements, employee status changes including completion of new employee on-boarding pack, letter of employment and salary structure benflex.

Maintain Employee Information

• HC Operations would be required to update and approve an update to employee information.
• The HC Operations would update details such as the medical aid details, banking details etc.

Business Architect

Category:	Project Program Payroll &BCM-OF6309
Posted by:	Alexander Forbes
Posted on:	26 Jun 2024
Closing date:	12 Jul 2024
Location:	Sandton

Purpose of the Job:

The Business Architect plays a key role in enabling the BACoE and EPMO achieve its strategic objectives directly and indirectly. This role is responsible for structuring and enabling the enterprise in terms of its Center of Excellence, Value Management principles, Portfolio Management enablement and Continuous Improvement of the BACoE. The role supports all portfolio delivery and collaborates within the greater Enterprise Architecture context.

Education

• Matric – Essential
• Bachelor Honor’s Degree in Commerce, Engineering, Computer Science, IT and related degrees – Essential
• Master’s Degree in related field of studies – EssentialExperience required
• Business analysis within multiple sectors in financial services industry – 10 years minimum
• Business architecture within multiple sectors in financial services industry – 5 years minimum
• Experience in practicing Enterprise-Wide Business Architecture within a PMO construct -5 years minimum
• Experience in Value Modelling, Capability Modelling, Process Modelling, Value Stream Mapping and building proven architectures that guide value driven decisions – 5 years minimumKey responsibilitiesCenter of Excellence:
• Develop a business architecture strategy based on a situational awareness of various business scenarios and motivations.
• Build, implement, maintain and establish a Business Architecture Center of Excellence.
• Develop, implement, maintain and establish all associated frameworks, standards, methods, processed, governance and Ways of Work for the Business Architecture capability.
• Provide tooling and training to Business Architects and Business Analysts.
• Ensure repositories are established, implemented, maintained and Ways of Work established around the use of repositories.
• Develop a Community of Practice.
• Ensure that the capability stays relevant within the context of Alexforbes and the industry.
• Ensure alignment into the broader Enterprise Architecture framework.Value Management:
• Provide Value Stream Mapping in pre-project.
• Provide Value Chain Modelling across the portfolio of delivery within the context of Alexforbes.
• Define, implement and establish Value Generation principles across the BACoE.
• Provide and help senior business leaders vision the direction of their roadmaps.
• Offer Business roadmaps services in pre-project to ensure that all business cases have a business defined roadmap which informs delivery.Portfolio Management Enablement:
• Build, implement, maintain and establish Capability Modelling.
• Develop, implement, maintain and establish Business Process Architecture framework and standard that is rolled out, trained, supported and assured across the BACoE.
• Develop, implement, maintain and assure a suitable Reference Architecture.
• Develop, implement, maintain and assure a suitable Traceability and Reusability model.
• Enable the Interdependency Management model.Continuous Improvement:
• Reporting that enables the BACoE and EPMO leadership team.
• Cost management to improve our own value generation for the BACoE.
• Continuous Improvement initiatives in line with the BACoE strategy.

Build, implement, maintain and establish a Business Architecture Center of Excellence

Define, implement and establish Value Generation principles across the BACoE.

Develop, implement, maintain and establish Business Process Architecture framework and standard that is rolled out, trained, supported and assured across the BACoE.

Develop, implement, maintain and assure a suitable Traceability and Reusability model.

Develop, implement, maintain and assure a suitable Reference Architecture.

Reporting that enables the BACoE and EPMO leadership team.

Cost management to improve our own value generation for the BACoE.

Manage, maintain and improve Interdependency Management across the portfolio

Ensure that the Architecture remain relevant, updated, and reusable to enable our portfolio delivery faster.

Drive and achieve continual improvements to assist drive the BACoE strategy.

Click here to apply

All the best with your applications.