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Call Centre Agent
Job Ref #: Sales&Distribution_Call Centre Agent6
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Receive calls from customers / passengers;
- Deal with problems such as delays, cancellations etc.;
- Explain processes to customers and assisting them where necessary;
- Work in a team and longer than normal hours (shift work);
- Deal with confidential information; – Communicate with customers both verbally and in writing.
Requirements:
- Grade 12;
- One (1) to four (4) years’ experience in a Call Centre Environment;
- Travel or relevant qualification will be an advantage;
- Excellent communication in English – speak, read and write;
- Solid computer literacy; – Excellent phone etiquette;
- No criminal or credit record;
- Able to work on weekends, public holidays and flexible hours as required;
- Own transport would be an advantage.
Personal Attributes:
- Punctual;
- Excellent understanding or experience of delivering great customer service to a customer;
- High degree of patience and assertiveness;
- Conflict resolution skills; – Immaculate time keeping;
- Trustworthy, professional and reliable, including dealing with confidential information;
- The ability to work well under pressure;
- Practice good time management and willingness to work longer than normal office hours;
- Remains focused in order to handle objections.
Shifts:
- 07:00 – 16:00
- 08:00 – 17:00
- 09:00 – 18:00
- 10:00 – 19:00
- Includes weekends and public holidays.
Contracts & Repair Administrator
Job Ref #: Logistics_Contracts&RepairAdministrator1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Work with the Dispatch personnel to ensure all items Removed from Aircraft are actioned;
- Liaise and build successful relationships with designated suppliers;
- Raise repair or exchange orders on approved suppliers in accordance existing procedures;
- Scrutinize and analyse all quotations for approvals – Effectively expedite and report on all open repair or exchange orders;
- Ensure on time TAT as per the quotation or the contract; – Ensure excellent Internal & external customer support is provided;
- Ensure repair quotations are recorded on the system and reviewed within existing processes and procedures;
- Produce and present various reports including reports on order status, KPI’s and supplier performance;
- Communicate with various departments to manage the timely flow of parts;
- Ensure that all records are accurate and up to date; – Create regular status reports;
- Reviewing and updating existing contracts;
- Explain terms and conditions to managers and interested parties;
- Ensure that employees understand and comply with company contracts;
- Analyse potential risks involved with specific contract terms;
- Ensure all deadlines and conditions described on contracts are met;
- Liaising with direct management of the department to analyse and determine a comprehensive contract strategy;
- Reviewing contracts, verifying accuracy and resolving discrepancies in line with company rules and guidelines;
- Identifying potential risks contract changes may pose to company.
Requirements:
- Matric; – 5 years procurement experience;
- Diploma in Procurement (Advantageous);
- Must have strong Administrative experience;
- SAM AMO system (Optional);
- Proficient in Microsoft Outlook and Excel.
Personal Attributes:
- Immaculate time keeping;
- Excellent communication skills both written and verbal;
- Talent in negotiations and networking;
- Aptitude in decision-making and working with numbers;
- Analytical thinker with some experience in producing reports and evaluating data useful;
- Good organisational and time management skill;
- Numerate, accurate with good attention to detail;
- Professional and confident telephone skill.
Line Warehouse Controller
Job Ref #: Logistics_LineWarehouseController1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Responsible for spares movements between CPT and other stations as well as ensuring that capturing of all data is done timeously on the stock management system to ensure accurate info is available at all times;
- Binning of parts received into respective areas;
- Conduct weekly cycle counts;
- Accurate record keeping and filing of all relevant documentation pertaining to spares movements;
- Updating of the stock system to reflect spares movements;
- Creating of documentation for shipping purposes (COMAT) as well as packaging as per general practise or as required by Work Instructions will be done;
- Routing of parts to outstations, hangars and airports where it is needed;
- Updating of spares requisition system as soon as parts are received or dispatched;
- Housekeeping to be done daily; – Attend to all requests for spares sent through via email, phone calls or WhatsApp;
- Carry out general warehouse duties as requested by supervisor; – Ensure access to warehouse is controlled at all times;
- Monitoring and managing of BRN’s for all spares on the line;
- Assist with loading and offloading of spares on the aircrafts;
- Assist with all queries on spares in the station;
- Carry out ad-hoc tasks as requested by management.
Requirements:
- Grade 12 or equivalent;
- 1 to 2 years warehouse experience;
- Must have a valid driver’s license;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Must be willing to work shifts.
Personal Attributes:
- Excellent attention to detail and reliable;
- Professional;
- Good verbal and written communication skills;
- Ability to work independently;
- Willingness to work overtime when required;
- Immaculate time keeping;
- Flexibility;
- Must be a team player
Accountant
Job Ref #: Finance_Accountant1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Prepare and maintain accounting documents and records;
- Prepare general ledger postings and statements;
- Reconcile accounts in a timely manner;
- Provide assistance and support to company personnel;
- Research, track and restore accounting or documentation problems and discrepancies;
- Inform superior and compile reports/summaries on activity areas;
- Function in accordance with established standards, procedures and applicable laws;
- Constantly update job knowledge;
- Manage the team’s workload through the Finance Manager for approvals and related matters;
- Provide accurate and timely monthly reports for management review;
- Process and verify financial information to accurately reflect the financial position of the Company on according to IFRS;
- Assist with auditor’s files and processes;
- Provide auditors with information required for year-end audit;
- Acts as a resource, coach and mentor;
- Serves as a role model, leading by example;
- Act as the initial approver for leave requests;
- Identify and remove barriers that reduce efficiency or effectiveness;
- Provide support to team members in achievement of team goals;
- Participate in interviews as part of the hiring process where required;
- Effectively communicate with staff on all levels and coordinate the financial reporting process;
- Communicate and respond to queries internally and from the client, assisting Line Managers in resolving such queries
Requirements:
- Grade 12 or equivalent;
- Bachelor’s degree in Accounting, Finance, or related field (Preferred);
- Completed Articles; – Final year studies with work experience will be considered;
- 1 -3 years’ Accounting experience post articles (Essential);
- Experience in analysing financial data and preparing financial reports;
- Experience in the preparation and finalisation of accounts in accordance with current South African regulations;
- Experience in an accounting software package (Advantageous);
- Prepared to work extended hours as and when required;
- Knowledge of Finance, Accounting, and Cost Control principles including IFRS;
- Knowledge of automated Financial and Accounting reporting systems;
- Knowledge of financial regulations;
- Relevant theoretical knowledge;
- Advanced PC literacy (Microsoft) (Essential);
- Good presentation skills;
- Good financial acumen;
- Complex problem-solving;
- Effective decision-making skills;
- Ability to multitask in a fast-paced, highly stressful environment;
- Deadline-driven;
- Conflict resolution skills;
- Ability to facilitate group meetings;
- Attention to detail.
Personal Attributes:
- Professional;
- High integrity;
- High degree of patience and assertiveness;
- Reliable and dependable Ethical, tactful, dependable and accountable;
- Process and results-driven;
- Immaculate time keeping;
- Self-motivated;
- Able to handle sensitive and confidential information with tact and diplomacy, using good judgement and discretion.
Bookkeeper
Job Ref #: Finance_Bookkeeper1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
– Responsible for full support to the Accountants, which includes, but is not limited to:
- Debtors and revenue;
- Creditors and expenses;
- Cash office (Banks & Petty Cash);
- Journals and month-end procedures;
- Handling queries;
- Weekly/ Monthly/ Annual Reports;
- Various reconciliation of accounts
Requirements:
- Grade 12 or equivalent with relevant financial qualification;
- 5 years or more Bookkeeper experience;
- Experience with SAGE Line 500 or similar system;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook).
Personal Attributes:
- Immaculate timekeeping;
- Ability to work in a pressurised, deadline and target-driven environment;
- Excellent attention to detail;
- Ability to work independently as well as part of a team;
- Strict confidentiality;
- Willingness to work overtime when required.
Flight Operating Assistant
Job Ref #: Opssupport_FlightOperatingAssistant1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Prepare and distribute the Operational Flight Plan for FlySafair flights;
- Active CTOT monitoring;
- Monitor and answer the OCC telephones;
- Monitor non-normal operations procedures and guidelines;
- Distribute all ETA’s to external and internal service providers through all channels as detailed in the WI for Operations Support;
- Responsible for flight preparation (including ATS flight Plans, RTOW’s and Flight Planning);
- Distribute the Operational Daily Flight Movement and revisions;
- Capture and store all pre-and post-flight data and forms;
- Assist with formulating alternative plans with the least amount of schedule impact during irregular Operations;
- Ensure awareness of the status of all aircraft during the shift;
- Advise relevant parties of any company-related delays;
- Communicate with all relevant staff, aircrew, engineering, management, etc;
- Liaise with Flight Line, Crew and AMC to arrange all services as required;
- Assist in the preparation and finalisation of arrangements for additional scheduled flights, charter flights, and training or maintenance flights;
- Assist crew and other personnel with sign-on for contracts and other tours.
Requirements:
- Grade 12 or Equivalent;
- Minimum of 2 years’ experience in an aviation operations environment;
- Restricted Radiotelephony License (Advantageous);
- Knowledge of Flight Planning and dispatch Aviation regulations;
- Knowledge of Operational environment;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Excellent communication skills (Essential);
- Analytical skills;
- Organized, systematic and detail orientated;
- Good interpersonal skills;
- Immaculate timekeeping;
- Willing and able to work shifts (including weekends and public holidays).
Personal Attributes:
- Professional;
- Reliable and dependable;
- High integrity;
- Calmness;
- Team orientated;
- Adaptable;
- Confident and assertive;
- Respectful amongst peers and management;
- Able to work under extreme pressure and short deadlines.
Lead Digital Solutions Engineer
Job Ref #: IT_LeadDigitalSolutionsEngineer1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Oversee digital innovation initiatives;
- Implement and guide best practices within the digital solutions and innovation frameworks;
- Lead cross-functional teams;
- Responsible for policy development related to digital transformation and solutions;
- Perform trend analysis on incidents and outages and drive execution of the corrective measures within the digital solutions landscape;
- Drive the development of the Innovation roadmap and implement for areas of assigned responsibilities;
- Identify continuous improvement/automation activities that is designed to minimise costs and time;
- Provide the solution and architecture for building and maintaining the knowledge base for the Digital Solutions environment;
- Ensure that all relevant training is completed using the latest technologies for e-learning and seamless consumption;
- Assist and guide Digital solution Engineers with designing the solution in accordance with the organisation architecture;
- Provide mentorship and guidance to the team;
- Lead large projects or processes of complex scope with limited oversight from Manager;
- Coach, review, and delegate work to Business Improvement Engineers;
- Understand strategic goals from the organisation and based upon them, design elegant solutions from a holistic viewpoint;
- Define the pathway for the adoption and advancement of the framework;
- Ensure integration of frameworks based on the organisational strategy;
- Develop and implement digital innovations and technological upgrades;
- Determine technical and product designs by balancing process cost, yield, and other considerations;
- Design, drive and execute digital innovations with the purpose of increasing productivity, eliminating wastefulness, saving time, reducing costs, and ensuring quality standards are maintained;
- Review and approve documents from Senior Digital Solution Engineers where required;
- Support relationships through strong communication and negotiation skills with internal and external stakeholders;
- Vendor management & 3rd party management where applicable;
- Drive change management in a pro-active manner;
- Drive continuous improvements and digital innovations methodologies;
- Train all Digital Solution Engineers.
Requirements:
- Grade 12 or equivalent;
- Relevant degree in Information Technology (Essential);
- Post Graduate or Master’s degree (Beneficial);
- Agile Project Certification;
- Minimum of 10 years’ experience, of which, 3 must have been in a lead role;
- Proven experience leading successful projects in digital transformation and innovation;
- Extensive experience in digital innovation and transformation;
- Expert in the areas of digitization and digital transformation;
- Extensive knowledge of emerging industry practices when solving business problems;
- Expert in agile project management to lead projects that meet strategic goals.
Personal Attributes:
- Leadership skills;
- Stakeholder management;
- Communication;
- Interpersonal skills;
- Project Management;
- Results driven;
- Able to handle sensitive and confidential information;
- Ability to keep one’s composure in a fast moving, dynamic environment;
- Problem solving and decision making;
- Strategic decision-making;
- Strategic thinking skills;
- Ability to work in a team and independently;
- Internal and external networking;
- Integrity and values;
- Confidence;
- Passionate;
- Immaculate time keeping.
Manager: Compensation & Benefits
Job Ref #: HR_Manager:Compensation&Benefits1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Manage all daily operations related to compensation and benefits activities;
- Review processes, identify areas of improvement and recommend changes that will increase accuracy, consistency and efficiency;
- Carry out employee satisfaction surveys to measure service delivery;
- Design fair and attractive bonus programs;
- Evaluate how effective the benefit packages are in terms of employee satisfaction;
- Structure Remuneration packages in ways that will yield the highest value for the organisation;
- Ensure accurate salary bands are published annually;
- Evaluate and modify existing compensation and benefits programs (monetary and non-monetary) policies, and procedures;
- Keep track of prevailing pay rates and make sure that FlySafair offers competitive Remuneration plans;
- Loan/Advancement management;
- Accountable for the integrity of the data on the Human Resource management information system (SAGE);
- Create Remuneration packages and bonus programs that align with the company’s strategic plan;
- Manage the timeous and accurate processing of payroll in accordance with FlySafair’s policy, procedures and the applicable legislation;
- Conduct Payroll Compliance audits, monthly payroll recons and perform payroll sign-off duties;
- Ensure full optimisation of SAGE for all processes and reporting;
- Drive Incentive bonus payment processes and implement Annual salary increases;
- Oversee Employee Self Service (ESS), Benefits and Overtime processes;
- Ensure all Compensation and Benefits policies’ and procedures are updated and aligned to other processes;
- Drive the focus and performance of direct reports, ensuring the ultimate achievement of goals and objectives whilst cultivating positive team spirit and employee morale.
Requirements:
- Grade 12 or equivalent;
- BSc in Human Resources Management, Organizational Psychology or related field;
- 5- 10 years’ relevant experience of which 3 years’ should be in a management role;
- Experience as a Compensation and Benefits Manager or similar role (Desirable);
- Hands-on experience with SAGE or Payroll software;
- Experience with employee satisfaction surveys;
- Strong MS Excel skills; – Excellent verbal and written communication skills;
- Team management skills (Essential)
- Excellent negotiation skills and strong decision-making skills;
- Proactive and use of own initiative is vital to the role;
- Good knowledge of employee engagement;
- Good knowledge of Labour legislation.
Personal Attributes:
- Adaptable;
- Positive attitude;
- Strong work ethic;
- Honesty and integrity;
- Proactive approach towards delivery of duties and use of own initiative;
- Strong team player;
- Committed and willing to take on new challenges;
- Able to cope with changing workload priorities and pressure;
- Able to maintain confidentiality at all times;
- Immaculate timekeeping;
- Able to work without supervision;
- Attention to detail;
- Willingness to lead.
Business Development Specialist
Job Ref #: Sales&Distribution_BusinessDevelopmentSpecialist1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Coordinate and drive the commercial elements of key contracts and products;
- Ensure that all requirements are executed optimally;
- Ensure that systems and procedures are put in place;
- Drive key micro-business areas and commercial contracts within the airline, with a specific focus on revenue partnership and management of key products;
- Monitor or coordinate the integration and utilisation of APIs, ensuring seamless connectivity and optimal functionality;
- Ensure business requirements are met through regular engagement with Partners and internal stakeholders;
- Identify, cultivate, and manage strategic partnerships that enhance our services;
- Negotiate with partners to establish mutually beneficial agreements, focusing on pricing, terms, and conditions;
- Collaborate with internal teams, including IT, Marketing, and Sales, to ensure successful partnership integration;
- Build relationships and collaborate with internal departments and external partners;
- Ensure API partnerships are managed and additional API and new distribution partners are contracted;
- Skilfully handle conflicts and disputes within partnerships, striving for resolution while safeguarding our interests;
- Utilise data analytics to evaluate API performance and partnership effectiveness, making data-driven decisions for improvements;
- Understand aviation systems and technologies, enabling effective communication with technical teams and partners.
Requirements:
- Grade 12 or equivalent;
- Degree in B.Com, Business Science or B.Eng. (Alternatively an Industrial Engineer with an interest and aptitude for Commercial Management);
- 2 to 5 years’ experience in a similar role;
- Business Administration or Business Operations;
- E-Commerce;
- Business Process;
- Ability to use basic business software and management reporting;
- Proficient in the use of Microsoft Office ( Word, Excel, PowerPoint, Outlook);
- Project Management experience; – Negotiating skills;
- A knack of navigating the intricacies or partnerships.
Personal Attributes:
- Excellent communication and interpersonal skills;
- Attention to detail;
- Able to handle sensitive and confidential information;
- Analytical; – Creative problem solver;
- Professional and result driven;
- Immaculate time keeping;
- Integrity and values;
- Business acumen;
- Ability to work in a team and independently.
Assistant Manager: Client Contact Centre
Job Ref #: Sales&Distribution_AssistantManager:ContactCentre1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- To assist with the management and support of the Team leaders, Social Media Consultants and Agents, which includes monitoring and correcting both quality and quantity of work;
- Ensure that teams are trained and equipped to deliver high levels of service;
- Work with team leaders on quality control;
- Assist with Roster and Schedule Planning;
- Reporting on performance and KPIs;
- Reports: to assist with the compilation of basic Call Centre reports;
- Ensure that Contact Centre teams are well trained and deliver the best level of service;
- Ensure that service level agreement turnaround times are met;
- Ensure that work is of an optimum quality;
- To feedback to Manager: Customer Care Centre on any recurrent issues that passengers appear to be facing so that these issues may be addressed and corrected at the root cause;
- To Manage individual customer relations cases, particularly those escalated out of the Contact Centre environment and to resolve these, quickly, fairly and efficiently;
- To manage the Refund Request Procedure, by checking the validity of the request, the supporting documentation (where necessary), the Financial aspect, before sign off;
- To relieve the Manager: Customer Care Centre when needed;
- Weekly Reports;
- Customer Relations cases to be resolved with 24 hours, notwithstanding extenuating circumstances, in which case daily updates to customer are required;
- High pressure environment requiring “always on” performance of team;
- Needs to closely supervise the Contact Centre and keep an eye on out stations;
- Will be in daily contact with Manager: Customer Care.
Requirements:
- Grade 12 or equivalent;
- Preferable bachelor’s degree / business diploma;
- Internal training on policies, Zendesk, Phone systems, Radix system and PayU (if required);
- 3 years in leadership position;
- Call centre experience;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook).
Personal Attributes:
- Strong leadership ability;
- Positive attitude and ability to be firm and fair, but also motivating to team;
- Must have strategic oversight of business and be able to contribute meaningfully to the strategic direction of the airline;
- Strong reporting skills; – Immaculate time keeping.
Manager: Contracts and Procurement
Job Ref #: Logistics_Manager:ContractsandProcurement1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Manage the procurement process from initiation to completion of payment;
- Act as a point of contact between the company and suppliers & identify potential suppliers based on project requirements;
- Manage supplier evaluation and selection;
- Negotiate contracts, terms and deadlines with vendors and suppliers;
- Manage the complete contract life cycle from Creation, Collaboration, Signing, Tracking, Renewal and Closure;
- Receive feedback and monitor the supplier lead time and quality of services provided;
- Monitor price fluctuations of goods and vendor pricing and work out a strategy to ensure best pricing and quality to be supplied to FlySafair;
- Liaise actively with the Technical department heads to understand the needs across the Technical department; – Review requests for Quotations (RFQs) and monitor all delivery timelines are met and to ensure a >98% OTIF;
- Manage accurate records for all procurement activities;
- Prepare financial and quality Audits;
- Accurately track and report key functional metrics;
- Thoroughly examine and test existing contracts to ensure maximum contract value on agreed contracts;
- Together with the Warehouse manager, monitor Consignment stock and report back to suppliers and Management;
- Provide input into the Annual Budget and future capacity requirements;
- Responsible for the overall Performance of Contract Obligations and the effectiveness of the Contract;
- Monitor and report on the total Value of Contract and ensure price competiveness;
- Oversee the compliance rate and is accountable for the Purchase Order accuracy;
- Manage the full procurement team and their performance.
Requirements:
- Grade 12 or equivalent;
- Degree in Finance, Logistics, Supply Chain Management, Business Administration or Equivalent;
- 5+ years Procurement experience of which, must include 3 years managerial experience;
- Proven experience of previous Contract Management;
- Proficient in Procurement procedures and best practices;
- Proficient knowledge of inventory and inventory controls;
- Aviation experience (preferred);
- Knowledge of SAM AMO system (advantageous);
- Qlickview experience (Advantageous).
Personal Attributes:
- Excellent communication skills both written and verbal;
- Aptitude in decision-making and working with numbers;
- Strong leadership;
- Organisational, multitasking, and problem-solving skills;
- Critical thinker;
- Deadline driven;
- Immaculate time keeping.
Engines Specialist
Job Ref #: Engineering_EnginesSpecialist1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Engine Trend Monitoring CFM 56 series;
- Management of Engines that are leased to ensure Compliance, through Airworthiness criteria i.e. AD’s SB’s and or mod statuses;
- Plan for Module Changes to best suit the company;
- Repair Schedules for Engines owned or leased;
- Provide Technical input to Fault Analysis and Maintenance for problematic reoccurring defects and or problems;
- Ensure Maintenance and Line Reliability of the Fleet Engines;
- Provide critical analysis of Fleet Engines and drafting planning documents, i.e. Engineering Orders for preventative maintenance;
- Responsible for the cost effectiveness of the Engine Program;
- Engine Forecasting for Technical / Operational and Economical analysis.
Requirements:
- Grade 12 or Equivalent;
- Licenced;
- 10 years post-qualifying experience in the aviation industry particularly CFM 56 series;
- Minimum of 5 years in the Aviation Engineering Industry, component knowledge and aircraft type experience, specifically Safair Operated Aircraft Types series;
- Trained and experienced on CFM 56 series;
- Extensive knowledge of regulatory requirements;
- Knowledge of aircraft engine documentation, manufacturer-supplied data or manuals;
- Knowledge and/or experience with an MRO system (Advantageous);
- Willingness to work overtime when required;
- Previous Engine Trend Analysis (Preferred);
- Boro-scope experience (Advantageous);
- Exposure to CFM Site;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Strong leadership skills;
- Organized, systematic and detail-orientated.
Personal Attributes:
- Good communication skills (Verbal and Written);
- Good interpersonal skills;
- Excellent attention to detail;
- Logical Thinker;
- Conscientious;
- Able to prioritise;
- Able to work independently and self-motivated;
- Ability to work independently;
- Reliable;
- Professional;
- Immaculate timekeeping.
Creditors Clerk
Job Ref #: Finance_CreditorsClerk1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Receive, sort, distribute and file invoices;
- Capture all invoices (Local & foreign);
- Prepare Local & Foreign Supplier reconciliations;
- Work closely with the Logistics department and suppliers;
- Pay suppliers as per the agreement terms;
- Responsible for clearing old queries and open payments;
- Assist with month-end and year-end close-off procedures;
- Provide auditors with information required for year-end audit;
- Create new Creditors Accounts as and when required;
- Post payments against Creditors accounts;
- Handle all ad hoc queries from Suppliers and management.
Requirements:
- Grade 12 or equivalent;
- Minimum of 5 years’ experience in an Accounts Payable role (Essential);
- Willingness to work overtime as and when required;
- Must have working knowledge of a Financial system;
- Knowledge of Accounts Payable and Receivable; Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Deadline driven;
- Excellent attention to detail;
- Strong administrative skills;
- Good communication skills (verbal and written);
- Detailed and able to work under pressure;
- Able to follow instructions;
- Committed to delivering quality work;
- Immaculate timekeeping.
Personal Attributes:
- Professional;
- Strong work ethic;
- Honesty and integrity;
- Proactive approach towards delivery of duties;
- Ability to work independently;
- Strong team player;
- Able to cope with changing workload priorities;
- Able to maintain confidentiality at all times.
Senior Certified Aviation Technician (Mechanical) – Flight Line
Job Ref #: FlightlineJHB_SeniorCertifiedAviationTechnicianMech1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Conduct line maintenance inspections;
- Ensure quality is in on Pre-Flight, Post Flight and Transit inspections performed;
- Performing routine and non-routine inspections and maintenance on aircraft to ensure they meet the highest safety and operational standards;
- Conduct routine inspections on various mechanical systems on the aircraft;
- Conduct fault finding and rectify based on the fault;
- Perform A-checks including weekly service checks;
- Perform thorough daily inspections of the aircraft to identify any potential issues or defects;
- Conduct necessary maintenance tasks to ensure the airworthiness of the aircraft;
- Adhere to established maintenance procedures and safety standards;
- All activities must be properly recorded and signed off as per SACAA requirements ensuring that all the required legal aspects are complied with;
- Health and Safety requirements must always be complied with to ensure Personal and other Personnel Safety, Fire and Accident/Incident preventions;
- Ensure that the work area, equipment, and tooling are properly maintained and safe prior to starting any job to prevent accidents or incidents to aircraft and staff;
- Maintain the highest quality and standard of inspections;
- Apply analytical thinking and troubleshooting techniques to identify root causes and implement effective solutions.
Requirements:
- Grade 12 or equivalent;
- Minimum of 15 years aviation experience;
- Line and SVM experience;
- Previous experience working on B737-400 and -800;
- Licensed AME with a SACAA A & C License on B737; 300/400/500/800;
- Willingness to work shifts, weekends and on public holidays;
- Must be available and willing to travel at short notice, both locally and internationally;
- Valid South-African passport holder;
- Sound understanding of technical aircraft publications and documentation;
- Maintain a thorough understanding of the mechanical Schematic systems;
- Excellent knowledge and troubleshooting experience on B737/400/800;
- Proficient in the use of Microsoft Office (Word, Excel, PowerPoint and Outlook.
Personal Attributes:
- Professional;
- High Integrity;
- Self-disciplined;
- Ethical;
- Reliable and dependable;
- Proactive self-starter’ capable of functioning on his/her own with any supervision;
- Committed to delivering quality work;
- Excellent time-keeping.
Data Capturer
Job Ref #: SVM_DataCapturer1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Verify the accuracy of data from designated sources before entering it into the system;
- Identify and rectify any visible data errors by confirming its integrity with supervisors;
- Capture information into SAM and double-check the information to ensure accuracy;
- Scan documents as required to the Planning Department and MCC;
- Record technician hours on a daily basis;
- Close of Task cards daily;
- Deliver completed Task Cards and Work Packs to the Planning Department.
Requirements:
- Grade 12 or equivalent;
- Minimum of 2 years data capture experience;
- Previous experience working on SAM (Advantageous);
- Willingness to work shifts, weekends and on public holidays as and when required;
- Sound understanding of technical aircraft publications and documentation;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Must have exceptional typing skills;
- Detail orientated;
- Good interpersonal skills,
- Excellent communication skills (verbal and written).
Personal Attributes:
- Professional;
- High Integrity;
- Reliable and dependable;
- Immaculate time keeping.
Security Guard
Job Ref #: Facilities Security Guard
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Monitor and control access to and from the FlySafair facility;
- Ensure that only authorised personnel, vehicles, materials, company assets, and consumables are permitted to enter, move within, and leave the facility;
- Assist with the removal of violators from the premises when required;
- Stay alert for signs of criminal activity or disturbances and engage with relevant stakeholders;
- Report any suspicious incidents and/or activities;
- Patrol all facilities and perimeter as and when required;
- Assist with Ad Hoc duties as and when required.
- Conduct general searches of vehicles and valuables.
Requirements:
- Grade 12 or equivalent;
- Security Certificate
- Grade C (Essential);
- Willingness to work shifts, weekends and on public holidays;
- Basic Security knowledge;
- Aviation knowledge (Advantageous).
Personal Attributes:
- Professional;
- High integrity;
- Trustworthy;
- Assertive;
- Attentive;
- High commitment to safety and able to operate under stressful conditions;
- Good verbal communication skills;
- Good reading skills;
- Immaculate time keeping.
Flight Attendants based at King Shaka International Airport
Job Ref #: Cabincrew_FlightAttendant3
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Continuously ensure compliance to applicable safety policies and procedures;
- Ensure the efficient execution of all activities relating to a positive passenger experience;
- Continuously promote a high level of integrity;
- Ensure a high standard of administrative compliance.
Requirements:
- Grade 12 or equivalent;
- Current and Valid (non-negotiable):
- SACAA Cabin Crew License;
- Avmed DD50 Medical Certificate;
- Dangerous Goods Certificate;
- Ditching Certificate;
- Fire Fighting Certificate;
- Valid SA driver’s license and own motor vehicle (non-negotiable);
- Level 4 English language proficiency;
- Medically fit and able to swim;
- Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on’s or late evening sign-off.
Personal Attributes
- Attentive and compassionate with excellent communication and interpersonal skills;
- Customer-service orientated with exceptional diplomacy and unquestionable integrity;
- High commitment to safety and able to operate under stressful conditions;
- Professional both in behaviour and conduct;
- Well-groomed and immaculate appearance (100% Adherence to company uniform and grooming regulations);
- No visible tattoos;
- Immaculate time keeping.
Flight Follower
Job Ref #: OCC_Flightfollower1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Responsible for flight tracking and monitoring;
- Monitor weather conditions along flight routes and at destination airports;
- Provide pilots with updates and advise on any potential weather-related hazards;
- Notify the relevant stakeholders of any diversion or irregular routing;
- Maintain communication with Flight deck crew inflight as and when required;
- Responsible for the driver schedule management;
- Assist the Flight Operations office when required;
- Communicate estimated time of arrival (ETA) to the relevant parties;
- Capture of flight movements on operational software;
- Assist in coordinating emergency response efforts and providing support to pilots and passengers as and when required.
Requirements:
- Grade 12 or equivalent;
- Basic Aviation Knowledge;
- Minimum of 3 years’ relevant work experience;
- Understanding of airport operations;
- Understanding of how to read weather reports;
- Proficient in the use of Microsoft Office (word, Excel, and Outlook);
- Fluent in English;
- Attention to detail;
- Time Management;
- Willing and able to work shifts;
- Willing to work weekends and Public Holidays;
- The ability to identify irregularities in an aircrafts planned movements.
Personal Attributes:
- Professional;
- High Integrity;
- Good communication skills (both verbal and written);
- Analytical-Minded;
- Ability to work under pressure;
- Ability to work unsupervised;
- Team player;
- Reliable and Dependable;
- Punctual;
- Immaculate time keeping.
Flight Attendants based at O.R Tambo International Airport and Lanseria International Airport
Job Ref #: Cabincrew_FlightAttendant2
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Continuously ensure compliance to applicable safety policies and procedures;
- Ensure the efficient execution of all activities relating to a positive passenger experience;
- Continuously promote a high level of integrity;
- Ensure a high standard of administrative compliance.
Requirements:
- Grade 12 or equivalent;
- Current and Valid (non-negotiable):
- SACAA Cabin Crew License;
- Avmed DD50 Medical Certificate;
- Dangerous Goods Certificate;
- Ditching Certificate;
- Fire Fighting Certificate;
- Valid SA driver’s license and own motor vehicle (non-negotiable);
- Level 4 English language proficiency;
- Medically fit and able to swim;
- Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on’s or late evening sign-offs.
Flight Attendants based at Cape Town International Airport
Job Ref #: Cabincrew_FlightAttendant1
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Description:
- Continuously ensure compliance to applicable safety policies and procedures;
- Ensure the efficient execution of all activities relating to a positive passenger experience;
- Continuously promote a high level of integrity;
- Ensure a high standard of administrative compliance.
Requirements:
- Grade 12 or equivalent;
- Current and Valid (non-negotiable):
- SACAA Cabin Crew License;
- Avmed DD50 Medical Certificate;
- Dangerous Goods Certificate;
- Ditching Certificate;
- Fire Fighting Certificate;
- Valid SA driver’s licence and own motor vehicle (non-negotiable);
- Level 4 English language proficiency;
- Medically fit and able to swim;
- Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on’s or late evening sign-offs.
Personal Attributes:
- Attentive and compassionate with excellent communication and interpersonal skills;
- Customer-service orientated with exceptional diplomacy and unquestionable integrity;
- High commitment to safety and able to operate under stressful conditions;
- Professional both in behaviour and conduct;
- Well-groomed and immaculate appearance (100% Adherence to company uniform and grooming regulations);
- No visible tattoos;
- Immaculate time keeping.
All the best with your applications.
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