ADMINISTRATOR – Accounts Management

Closing Date2023/11/17
Reference NumberETH231106-2
Job Number71001926
Job TitleAdministrator
Job TypePermanent
Job GradeT09
DivisionNil
DepartmentRevenue
BranchAccounts Management
Vacancy GroupRevenue Unit
Reporting ToSenior Controller
Location – Town / CityDurban
Location – ProvinceKwaZulu-Natal
Location – CountrySouth Africa
Job PurposeTo ensure that customers are correctly billed for rates and other municipal services received.
Key Responsibility AreasScrutinize trapped accounts and process required administrative transactions.
Process adjustments and attend to queries and correspondence.
Administer guarantees as security against accounts.
Encourage prompt payment of current accounts when dealing with account queries.
Prepare statistics of work on hand and completed tasks.
Administer accounts related to government and council departments.
Scrutinize legal documents related to customers accounts.
 Undertake reception duties as required.
 Notify customers telephonically of pending disconnections due to late payments.
Administer miscellaneous charges.
Scrutinize rates adjustment notices.
Administer conversion of council housing schemes.
Scrutinize assessments and reminder letters before releasing.
Investigate balances outstanding on suspense accounts.
CompetenciesAttention to Detail
Ethics and Professionalism
Organisational Awareness
Problem Solving
Business Processes
Use of technology
Data Processing and Analysis
Interpersonal Relationship
Communication
Service Delivery Orientation
Client Orientation and Customer Focus
Resilience
Essential RequirementsGrade 12 (NQF Level 4) with Mathematics and Accounting or equivalent and a certificate in the financial field
3 Years relevant experience.
Computer Literacy.
Preferred RequirementsDiploma (NQF Level 6) in Accounting.
4 Years relevant experience.
Housing SubsidyYes
LeaveYes
Medical AidYes
Other AllowancesN/A
Pension FundYes
RemunerationR264 549.62/R343 387.13 p.a
13th ChequeYes
Contact NameHuman Capital -Finance
Contact Telephone0313227305

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