Front Desk Consultant

The Private Security Industry Regulatory Authority (PSiRA) with its head office in Eco Park – Centurion is the statutory body regulating the private security industry in South Africa. PSiRA is looking for dynamic experienced and suitably qualified professionals to take up these challenging positions. It is the intention of the Authority to promote representative through the filling of these positions.

Front Desk Consultant 

R 207 662 basic salary p/a plus benefits (Centurion)


Grade 12 and Recognized Diploma in Office Administration\Public Management or equivalent NQF level 6 qualification coupled with at least 1 ? 2-year experience in customer services ● Recognition of Prior Leaning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process. Essential criteria: Ideal Candidate should possess customer relations skills ● Interpersonal and organizational skills are highly recommended ● Communication skills both verbal and in writing are essential ● Office Management skills ● Computer Literacy (MS Office Packages). Helpdesk ticketing system. Key Performance Areas: Attending to telephone enquiries ● Assist and attend to clients (Business and Individual) inquiries through the e-psira platform● Perform any other administrative or adhoc duties● Processing clients to a relevant section (consultant or office) ●Organise the front desk area daily● Ensure that the hand deliveries are collected at Front Desk from time of receipt ●Confirm boardroom meeting after request from time of receipt● Informing the housekeeping assistants to make the boardroom ready for use after confirming availability.

Closing Date: 17 Nov 2023

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