RCC Specialist

GLAV-213202Johannesburg, Gauteng, South AfricaCategoryOperationsPosted Date11/14/2023ProfessionalsFull-timePermanentHours/week 40Global Forwarding, FreightDHL Global Forwarding SA (Pty) Limited

RCC Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Global Forwarding Freight – South Africa has an opening for a RCC Specialist where you manage Supplier Procurement within the Road Freight and will also establish and manage Road Freight Rate Card System and provide competitive pricing to internal and external customer. Join us now in connecting people and improving lives.

In this RCC Specialist position

  • You will increase number of winning bids through accurate & competitive completion of Road Freight estimate requests.
  • You will ensure product profitability by managing customer selling rates and supplier buying rates.
  • You will maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s.
  • You will improve carrier base in country by minimum of 100% in first year and 25% YOY.
  • You will own and maintain Country Road freight Tariffs with carriers on agreed validity.
  • You will have a good understanding and managing of costing Structure of Road Freight Supplier.
  • You will manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers.
  • You will drive best pricing solutions to maximize profitability of Road freight. Negotiate and procure best rates in market.
  • You will review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them.
  • You will manage and keep transport supplier (buying) register up to date.
  • You will carry out execution of global procurement strategy and decisions (rates, process, etc.)
  • You will monitor carrier/ station performance and initiates corrective actions.
  • You will manage development and implementation of a Rate Card Model for domestic and cross border Road Freight
  • You will ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations, and auto rating.
  • You will standardize costing Model to ensure quick and effective turnaround timings on pricing requests and ensure that Standard quotes are responded within 6 hours exclusions – weekends and requests received after 4 pm on work days (Monday – Friday)
  • You will determine profit margin, support and follows up with Sales, Sales Support and Customer Service.
  • You will source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road.
  • You will follow-up with internal and external customer requests for quotes & pricing.
  • You will follow-up on all estimates that have been submitted to customers.
  • You will maintain proactive communication/relationship with colleagues and managers.
  • You will maintain and keep estimate/bid register up to date.
  • You will monitor and participate on RFQ’s for road freight together with designated salesperson.
  • You will be managing and fully owning RFQ Bids for road freight.
  • You will coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight.
  • You will submit RFQ bids in good time before deadline in customer specified methodology (online, physical or email).
  • You will participate and consult other departments and products in their pricing strategy for road freight component of freight.
  • You will supply Month End number of estimates completed, won and lost to Head of Road Freight.
  • You will assist in rate disputes where necessary and use of Quoteshop for 100% enquires.
  • You will develop and execute trade-lane management marketing and capacity overview.
  • You will comply with company Quality processes.
  • You will ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis.

Now, here’s what we need from you

  • Must have a matric
  • Preferable tertiary education including diploma an advantage.
  • 5 years’ experience directly related to the duties and responsibilities specified.

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Work Authorization

DHL Global Forwarding will only employ those who are legally authorized to work in South Africa. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

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