Operational Risk Analyst

Location: Johannesburg, ZA

Reference: 130585

Requisition Details & Talent Acquisition Contact

REQ 130585- Tshego Semenya 

Location: Johannesburg

Closing date: 5 December 2023


Group Risk

Career Stream

Operational Risk

Leadership Pipeline

Manage Self: Technical


Operational Risk Analyst

Job Purpose

To support the operational risk manager in the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to ensure compliance to regulatory requirements and alignment to the operational risk management framework and international best practice.

Job Responsibilities

  • Meet with various stakeholders to obtain an understanding of their operational risk needs in order to deliver on their requests.
  • Keep stakeholders updated on progress of operational risk monitoring support services by providing feedback to ensure expectations are met.
  • Provide technical expertise and guidance related to operational risk to stakeholders to resolve queries and address issues raised.
  • Liaise with relevant stakeholders/service providers through interaction to support and/or enable risk monitoring activities.
  • Participate in Nedbank Culture building initiatives (e.g. Staff surveys etc.); thereby contributing to a culture conducive to the achievement of transformation goals.
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies.
  • Provide input in the development of an annual operational risk monitoring plan through alignment to Group Operational Risk Management (GORM) strategy and business plans.
  • Agree contract deliverables; services; timelines with all stakeholders in line project management principles.
  • Recommend enhancements to operational risk management (ORM) practices to stakeholders and improve efficiencies (e.g. enhance monitoring reporting) by providing input at relevant forums.
  • Provide input into the enhancement of the Operational Risk Management Framework (ORMF); methodologies; policies; processes and provide guidance through research to address operational risk challenges.
  • Monitor the effectiveness and relevance of internal and external loss operational risk data.
  • Perform bespoke analysis on operational risk data elements in support of the risk management team.
  • Review data and reconcile between systems.
  • Assist the Risk Management Team in clusters; by providing timeous output (including report and analysis).
  • Present findings from the data models and systems; documented in reports; including recommendations to address gaps; timelines for implementation of corrective/management actions.
  • Monitor and track implementation of corrective/management actions through scheduled follow-up reviews.
  • Participate in the outcome of risk control self assessment conducted by stakeholders.
  • Monitor the performance of the vendors as per agreed timelines.
  • Analyse major operational risk losses and control breakdowns through the facilitation of root cause analysis conducted by stakeholders and recommend appropriate corrective action and/or interventions.
  • Support the input (loss data; risk control self assessments; key risk indicators); into input analysis by review the accuracy and adequacy of information and comparing information to external data.
  • Monitor the adherence of mapping business processes to standardised criteria by reviewing and rating t Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Identify training courses and career progression opportunities for self with input from management; to improve personal capability.
  • Ensure all learning activities are completed within specified time frames to support personal growth and enable effectiveness in performance of roles and responsibilities.
  • Improve team success by sharing operational risk knowledge with team to ensure operational risk management information is provided correctly to stakeholders.

Minimum Experience Level

  • 3 – 5 years experience in financial services and data analysis

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

  • Bachelor of Technology: Project Management , Matric / Grade 12 / National Senior Certificate

Technical / Professional Knowledge

  • Banking procedures
  • Data analysis
  • Governance, Risk and Controls
  • Relevant Nedbank product knowledge
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Microsoft Office Product
  • Cluster Specific Operational Knowledge
  • operational risk


Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

Click here to apply

All the best with your applications

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