ASSISTANT STORE MANAGER

MALL OF AFRICA

Closing Date: Fri, Dec 22, 2023

MAIN PURPOSE OF THE JOB

Duties and responsibilities include training staff, managing inventory, ensuring a safe, clean and aesthetically pleasing store environment and assisting customers. As well as promptly address and resolve customer complaints and any staff issues.

JOB DESCRIPTION & RESPONSIBILITIES

  • Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
  • Coordinating, monitoring, and reporting on daily operations.
  • Recruiting, training and supervising employees.
  • Managing employee schedules, conducting performance reviews, and enforcing disciplinary actions.
  • Monitoring and maintaining suitable store inventory levels.
  • Assisting with the development of new sales and recruitment strategies.
  • Ensuring the store environment complies with health and safety regulations.
  • Maintaining a clean, organized and aesthetically pleasing store front.
  • Resolving customer complaints and concerns in a timely manner.
  • Ensuring that store policies and procedures are followed.

SKILLS AND PERSONAL ATTRIBUTES

  • Matric certificate compulsory
  • Bachelor’s degree ideal
  • 1 – 2 years’ experience working in a retail environment in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Must be based in Johannesburg

Click here to apply

All the best with your applications

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