Closing date: 20.12.2023

Role titleReceptionist
DivisionHospital Division
LocationNetcare Pinehaven Hospital
Reporting structureReception Manager

Role summary
The Receptionist has exceptional interpersonal communication skills and is the often the first point of contact to the visitors and patients of the hospital. The Receptionist is responsible for the complete admissions process and handling of associated queries with various stakeholders.  

Key work output and accountabilities
Admitting patients into the Hospital which includes Pre-AdmissionsAccurate recording of patient information into the systemWith the assistance of the various admission systems or web applications, engage with patients on medical aid rules, benefits, and co-payments to ensure that the business financial risk is adequately managed Receive payments in the form of cash and credit cards only

Skills profile
Grade 12 / Matric or equivalent NQF Level 4 Qualification.  

Work experience
Previous experience in a hospital environment.SAP ISH Experience

Computer literacy.Exceptional Interpersonal communication skillsKnowledge of medical aid scale of benefits    

Application process

Netcare is an equal opportunity employer  

The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities.

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to

Please note:

  • Please note that reference checks for internal applicants will be conducted with the applicant’s current and past Netcare direct line managers and the relevant Netcare HR Managers. Therefore, employees are encouraged to discuss internal job applications with their direct line manager to ensure that the line manager is aware of the application.
  • The terms and conditions of employment relating to the function you have applied for will be based on those in the Division within which you will be employed.
  • If a candidate has any disability that may impair the individual’s ability to perform the job function, the candidate must kindly inform the employer so that an assessment for reasonable accommodation can be made.
  • By applying for this position and providing us with your CV and other personal information, you are consenting to the information being processed for possible recruitment and selection purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent.
  • If your application is not successful, we will retain your CV and other information provided on our electronic system for 12 months.  If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection, and we will immediately securely destroy your personal information.
  • Kindly note that only shortlisted candidates will be contacted.  Applicants who have not been contacted within 30 days of the closing date of this advert, should consider their application as unsuccessful.

All the best with your applications

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