Woolworths Vacancies

1. BUSINESS SUPPORT ADMINISTRATOR
2. PROCESS & SYSTEM MANAGER
3. INDUSTRIAL DESIGNER

BUSINESS SUPPORT ADMINISTRATOR

Listing status: Online

Apply by: 12 January 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

EE position: Yes

Introduction

To provide administrative, process and system support across a range of processes and systems

Job description

• Provide Support and manage LEVEL 2 incident management
• Manage and review escalated incidents from SMC
• Action incidents and requests from end-users
• Monitor maintenance, enhancement and upgrades to support new and existing functionalities
• Ensure appropriate role access granted on to Stores timeously
• User set up and related Admin tasks (e.g Oracle approach)
• Manage Central User Administration
• Maintain role system responsibilities, hierarchies, profiles
• Performs a quarterly audit of end-user access and ensure access is verified and complete
• Works with SMC to ensure incident logs are closed and feedback provided back to stores
• Manage SMC Business support requirements/escalations
• Provide Direct Store support
• Provide support to Business Process Analyst and Business Process & Systems Manager
• Assist with acceptance testing if required
• Assist the test team with admin support (eg documented test case updates)

Minimum requirements

• Knowledge of automated and workflow systems
• Analytical skills
• Good Communication Skills
• Problem solving ability
• Process thinking ability
• Computer Literacy, including general Microsoft Office skills
• Incident tracking system experience
• Customer Centric
• Understand store operations

JOB REQUIREMENTS

• Relevant Qualification or work experience
•  Stores experience advantageous
•  Ability to connect after work hours (electricity, connectivity)
• Ability to connect remotely
• Digitally savvy

PROCESS & SYSTEM MANAGER

Listing reference: woolw_000730

Listing status: Online

Apply by: 12 January 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

EE position: Yes

Introduction

To own, manage and support (new & existing) automated systems that simplify in-store operational processes, drives operational excellence, improves the customer experience, ensures increased compliance, and contributes to business profitability. Identify opportunities for continuous improvement for existing processes & system

Job description

KEY OUTCOMES

• Identify new & enhance existing business processes & related systems
• Design and create innovative, fit for purpose and future fit business processes to transform the business to achieve its objectives and improve profitability
• Take ownership for the design, evaluation, redesign and completion of end to end store business processes on the system
• Verify, validate and approve business and system readiness for implementation
• Take accountability for and monitor existing and new business processes and related systems to ensure they are efficient and effective
• Develop new business measures and validate existing business measures to ensure that they are still relevant and compliant

• Manage change effectively as the business environment changes
• Ensure the change impacts are identified, planned for and resourced appropriately
• Validate existing business measures to ensure whether they are still relevant for the required change
• continuous Improvement: Redesign existing business measures to ensure that they are fit for purpose

• Collaborate with both internal and external stakeholders
• Identifying opportunities for collaboration within the team, the organisation and external service providers
• Vendor relationship owner: management and integration
• Supporting and enabling relevant business initiatives & projects

• Proactively conceptualise and develop the relevant business and systems processes to ensure business continuity

• Build and manage a motivated and skilled team
• Develop a sustainable team capability / pipeline

• Create, manage and provide input into the budgeting process
•  Conduct cost benefit analyses
• Inform decision making
• Business case compilation

• Provide input into related training content
• brief the relevant stakeholders on any process & systems changes that impact training material
• review training content & support training where required

• Process & system support
• Provide support on all business processes escalated by stores/IT
• Process support for business owners publishing
• Assist stores with addressing changes to ways of working/process

• Gatekeeper & Quality Assurance
• Implement and manage the publishing of content to stores in alignment with stores calendars

Minimum requirements

COMPETENCIES

• Process design & analysis
• Able to benchmark and analyse business processes
• Innovative thinking
• Problem solving
• Stakeholder influencing & engagement
• Effective collaboration
• Planning & Organising
• Effective communication (written & verbal)
• Able to motivate and manage a high performance team

JOB REQUIREMENTS

·       Relevant Diploma / Degree (advantageous)

·       3-5 Years Relevant Experience

·       Advanced PC literacy

·       Knowledge of:

• Retail Processes and Operations
• Business Management
• Project Management
• Retail Productivity Metrics
• IT Systems

ADDITIONAL CRITERIA

• Able to travel (Local & International/Africa)

INDUSTRIAL DESIGNER

Listing reference: woolw_000714

Listing status: Online

Apply by: 15 January 2024

Position summary

Industry: Property & Real Estate

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: No

Introduction

We are seeking a highly skilled and experienced Industrial Designer to join our team. As an Industrial Designer, you will be responsible for the development of innovative products. You will collaborate with cross-functional teams, including store designers, sales managers, engineers, and manufacturers, to create solutions that meet user needs, business objectives, and technical requirements. These responsibilities require the Industrial Designer to be highly organized, detail-oriented, and able to work efficiently in a fast-paced and high-stress environment. Additionally, the ability to communicate clearly and effectively is essential, as is the ability to manage multiple projects and stakeholders simultaneously.

Job description

·      Manage multiple projects simultaneously, ensuring that each project meets its deadlines and quality standards.

·       Identify and manage risks associated with each project, proactively addressing any issues that arise.

·       Work closely with all stakeholders to ensure that project requirements are clearly defined and understood by the teams.

·       Conduct regular design reviews with cross-functional teams to ensure that designs meet the requirements and standards of all stakeholders.

·       Ensure that design files and documentation are properly organized, versioned, and shared with relevant stakeholders, this is to also be loaded on the server.

·       Develop and maintain relationships with stakeholders and suppliers, ensuring that they have the information and specifications they need to deliver quality products on time.

·       Stay up to date with the latest trends, technologies, and best practices in industrial design, and incorporate them into your work where appropriate.

·       Communicate effectively with all stakeholders, including executives, designers, engineers, and external partners, to ensure that everyone is aligned and working towards the

same goals.

·      Interpret store design briefs, including the concept, performance, and production criteria of all new & and existing equipment.

·      Convert conceptual ideas into technical drawings using relevant software.

·      Conduct research and formulate a design proposal for projects, while working on the budget of the designed item to ensure cost effectiveness.

·      Identify the suitability, sustainability, and availability of materials.

·      Test the design concept and prototypes to ensure safety and function.

·      Integration across stakeholders (e.g., marketing, non-trade procurement) to discuss and negotiate appropriate production processes, costs, and commercial issues.

·      Manage equipment catalog & and ensure updated CAD development is filled for all equipment.

·      Continuously improve quality & value engineering.

·       Use design thinking methodologies to conduct research and user testing and identify insights that inform design decisions.

·       Develop production-ready 3D CAD models and design specifications and oversee the manufacturing process to ensure quality and consistency.

·       Contribute to the development of design processes and standards.

Minimum requirements

• Proficiency in 2D and 3D design software, such as Inventor, SolidWorks, and Keyshot or similar
• Strong understanding of design thinking methodologies, user-centered design principles, and manufacturing processes
• Experience working with cross-functional design teams and managing multiple projects simultaneously.
• Excellent communication, collaboration, and problem-solving skills.
• Self-motivated and able to work independently with minimal supervision.
• Able to interpret conceptual ideas into technical drawings.
• Able to write technical specifications.
• Identifying the suitability and availability of materials as well as researching alternatives
• Analytical
• Planning & Organizing
• Project Management
• Cost Management
• Supplier management/negotiation
• Creativity/innovation
• Able to work under pressure/resilient.

JOB REQUIREMENTS

·       Diploma, Bachelor’s in Industrial Design.

·       8 years of experience in industrial design, with a strong portfolio of innovative products.

ADDITIONAL CRITERIA

• Able to travel.
• Will need to be based in Cape Town.
• Excellent communication skills.

Click here to apply

All the best with your applications