Ford Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

1. Process Coach, Maintenance
2. Field Service Engineer

Process Coach, Maintenance

ROLE SUMMARY

The Process Coach is responsible for:

• Supporting Production with well-maintained facilities adhering to World Class Standards.
• Driving SQCDPME by understanding and consistently applying MOS standards and strategies.
• Validate and bridge operational needs to ensure Production line is running safely and smooth.
• Supervise, Coach and be responsible for Maintenance team.
• Analyze breakdown reports and implement corrective measures.
• Adhere to all safety rules and regulations.

Responsibilities

POSITION DETAILS

Safety: Continuously monitor the processes within Maintenance department with a view towards proactively solving potential problems that could have negative impact on the safety well-being of the team. Attend to the concerns raised by any department timeously and with urgency. Track and monitor all safety concern including, CCAR’s, PTA’S, near-misses etc.

Quality: Ensure all quality standards are adhered to. Monitor the quality performance of Maintenance department on an hourly basis by reviewing the defect status with a view towards conducting deep-dive investigations and implementing ICA’s / PCA. Review GTR reports and QLS reports to monitor Quality and partake in Quality meetings to give feedback on Equipment Quality concerns. Utilize all the available tools and documentation in order to resolve problems and eliminate defects e.g. 8D’s, 6 Panel and PJO’s.

Delivery: Coordinate the resources and activities required to ensure MOS strategy is implemented.

Cost: Monitor, control, and improve Maintenance Cost Per Unit (MCPU) based on the MOS strategy. Manage based on MOS strategy and support material control (spare part inventory), repair and rebuild programs, Reliability and Maintainability reviews. Drive cost improvement initiatives in order to improve the overall cost efficiency and effectiveness of Maintenance department by finding ways to reduce usage of consumables and material.

People: Clear communication to the team. Administration of supervisory responsibilities and documents Leading, coaching, training and development of the team. Conduct PJO’s to verify that the line is running safely and consistently, PM/CM/EM are done with integrity and quality and Facilities are maintained to the standard by the team. Manage absenteeism levels, employee versatility & manning assignments in area of responsibility. Develop the weekend planning work and participate in weekend planning meetings with VOME/Launch. Support, Coach and drive Team’s Continuous Improvement mindset through Kaizens, 6 Panels, Proactive actions. Hold team Accountable.

Maintenance: MOS strategy to maximize equipment effectiveness through a detailed, standardized, prioritized preventive and predictive maintenance plan designed to improve productivity. Use Maximo to analyze data and evaluate the effectiveness of the preventive maintenance plan. Regularly monitor and assess the condition of back-up equipment to ensure readiness for use when needed. Know and understand the Maintenance Operating Systems and its objectives. Ensure robust PM’s with Visual Job Plans. Continuously do PJO’s and improve facility uptime.

Environment: • Ensure department complies with government, industry and corporate standards

PERFORMANCE MEASURES

• Ensure PM strategy is implemented and followed, PM’s are done with integrity.
• Install / repair equipment within the timing plan.
• Analyze the work performed by team to ensure good performance.
• Ensure efficient utilization of the team.
• Produce well defined reports when requested for future planning or to substantiate the progress of a task or project.
• Ensure the adherence to the Company Code of Conduct and Safety rules.
• Train subordinates to maximize productivity.
• Ensure the availability of the required spares for emergency and planned repairs
• +95% Equipment Availability
• Reduce breakdown Mean Time To Repair (MTTR) to <9min
• Increase Equipment MTBF to > 450min.
• PM completion ratio of > 97%
• No Open Work Orders > Three months
• Unplanned absentee management of <3%

Qualifications

KNOWLEDGE, SKILLS and ABILITIES

• 3 years National Diploma in Mechanical/ Electrical or N6 with Trade certificate.
• Proficient in Kawasaki, Fanuc Robotics.
• Electrical and mechanical skills.
• Programming skills.
• Microsoft office knowledge (Word/PowerPoint/Excel/Outlook).
• Fault-finding ability.
• 6 Sigma problem solving Methodology.
• Proper communication and escalation
• Knowledge of MOS Implementation.
• Knowledge of constraint management principles.
• Proficient in Siemens TIA Portal, Mitsubishi PLCs
• SEW, Simotion Controls and drives
• Basic knowledge in Vision systems and scanners e.g. Cognex, Sick
• 3-years’ Experience in Automotive industry
• 3-years’ Experience in Maintenance background
• Must have displayed proven capability of leading a team in current or previous roles.

Field Service Engineer

Job Description

The FSE is responsible for all technical concerns from the Rapid Hub he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains a training element as we engage with dealer technicians to provide on-the-job training and guidance.

Responsibilities

• Lead & support dealer technicians to diagnose and resolve high ageing technical concerns which cannot be addressed through the TAC.
• Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation.
• Summarize the cause of all concerns and submit a One-Pager within the agreed timelines after the dealer visit to flow information through to the relevant PVT engineering teams.
• Lead Technical Audits, Skill Inventory analysis and PDI audits. On-the-job training to technicians for TSB, FSA, SSM, SST usage and diagnostic concerns.
• Provide support and advice to Dealers with respect to, but not limited to, Ford technician training, Skill Mix, Technician competence, Special Service Tools and equipment requirements.
• Support central SEO / PCE / PD / PVT teams on technical concern or fix validations, TSB corrections, workshop manual corrections and training contents corrections.
• Support on Vehicle Off Road (VOR) / Rapid Hub / CRC initiatives on daily review of open/ageing concerns along with Cross-Functional Teams and address diagnostic related ageing concerns by guiding dealer technicians.
• Support Fix It Right First Time by assisting dealers with a good technical diagnosis and workshop practice to provide robust fixes to customers.
• Attend relevant PCE / PVT meetings for information sharing and emerging concern update.
• Support / conduct regular Service Manager and Service Foreman meetings.
• Vehicle Off Road (VOR) Days Measured.
• Dealer Satisfaction Index.
• Quality of Information Reported to PVT/ CRC / TAC.
• Fix It Right First Time Measurable.

Qualifications

KNOWLEDGE, SKILLS and ABILITIES (KSA)

• Strong verbal communication and writing skills in English.
• Fully competent with vehicle diagnostics and technical repair of vehicles.
• Process orientated with a disciplined, enquiring, and empathetic approach to problem solving.
• Outgoing approach to engage with people with a view to resolving and teaching.
• Good time management and prioritisation skills.
• Self-motivated, responsible, and dependable with sound ethical values and a good grasp of business relationships.
• Proficiency in the use of Windows, MS Outlook, MS Word and MS Excel.
• Prepared to travel locally and internationally at short notice and for multiple days at a time.

QUALIFICATIONS and EXPERIENCE

• Tertiary Engineering qualification (Minimum 3 year diploma) from a recognized university/college.
• Vehicle diagnostics and technical problem-solving experience a must.
• PTS and FDRS Experience will be beneficial.
• Dealership operations and workshop experience an advantage.
• Must have a valid South African Driver’s license
• Must have a valid Passport

Click here to apply

All the best with your applications.