JSE Jobs

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Brand Manager

Position summary

Industry: Financial Services

Job category: Brand Management

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

WHY JOIN THE JSE?  The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

Accountable for managing and implementing the JSE Brand strategy and Customer Experience strategy in the market and to the organisation. Work closely with the Head of Brand and Marketing, marketing managers, agencies, business units and other strategic stakeholders to coordinate overall achievement of the JSE’s business goals. Responsible for the management of the brand assets by leading the brand development process which include; the brand architecture development and evolution, , brand performance, brand governance and brand tools to ensure the brand visual and narrative consistency as well as alignment to the overall brand vision and essence that supports the business objectives while supporting the entire MCA division as the Brand custodian.

Job description

Results Delivery

• Develop and implement a comprehensive brand strategy that supports the company’s marketing objectives of creating brand experience, driving growth and demand generation, and increasing brand engagement
• Lead the evolution of the brand’s DNA, including the brand’s values, personality, and positioning, and ensure consistent application across all brand touchpoints
• Oversee the brand architecture, managing the portfolio of brands, sub-brands, and product lines to optimise brand equity and synergies
• Analyse consumer and competitor insights and market trends to inform brand strategy and guide the development of impactful brand collateral and campaigns
• Ensure effective brand governance, establishing and enforcing brand guidelines to maintain the integrity of the brand across all internal and external communications
• Provide input into departmental budget by providing indication of costs for specific brand activities through forecasting and communication with Brand Manager timeously against brand Forecast timelines to deliver campaigns and projects to the department standards in support of the JSE organisation objectives.
• Manage Traffic for the Graphic designers to ensure that work is of great quality in line with brand standards.

Stakeholder Relationship Management

• Work closely with the Head of Brand and Marketing to align the brand strategy with the overall Brand and Marketing and MCA objectives
• Build strong partnerships with cross-functional teams, including Marketing Business Partners, Digital, and Events and Communications, to ensure seamless brand integration and delivery
• Effectively communicate the brand vision and strategy to key stakeholders, including senior leadership, to gain buy-in and support
• Manage relationships with external agencies, vendors, and partners to ensure the consistent delivery of high-quality brand assets and campaigns of the JSE

Process Management

• Manage own delivery against agreed deliverables and set timelines, identify obstacles to delivery and take appropriate action where required to ensure deadlines are met timeously.
• Identify obstacles and major challenges through continuous evaluation of processes and standards to ensure effective operational alignment to strategic priorities.
• Ensure compliance in line with procurement and financial processes through management of financial process checklist.
• Apply the guidelines developed from the brand stakeholder map in the implementation of activities to targeted segments.
• Lead the implementation of the brand positioning activities that supports the business objectives by managing and implementing processes.
• Monitor and implement activities according to the set guidelines with regards to the brand architecture, naming conventions, visual identity and personality.
• Contribute to the development and implementation of brand messaging, campaigns by educating employees about the brand promise and providing employees with tools to become effective brand champions.
• Contribute to integrated brand communication plan by supplying the right message through the right channels to the right audiences timeously.
• Participate and contribute to the measurement and evaluation activities of ongoing equity of the brand and adjusting through brand audits and barometer tests to measure effectiveness of the brand plans, campaigns and messaging.
• Sourcing and managing brand collateral and gifts required for the business by responding to specific business briefs.
• Manage key performance indicators with publication suppliers that work with the JSE on certain publications by monitoring suppliers’ performance and quality deliverables.
• Contribute to the insights generation process that emanates from stakeholder needs analysis by engaging with the stakeholders in the planning process.
• Develop and oversee the implementation of brand management processes, including brand identity guidelines, content approval workflows, and asset management systems
• Establish robust brand monitoring and reporting mechanisms to track the performance of brand initiatives and identify areas for optimisation
• Implement streamlined processes for corporate gifting and managing brand-related merchandise
• Ensure efficient and effective vendor management, including the selection, onboarding, and performance evaluation of creative agencies and other brand-related service providers
• Continuously review and refine brand management processes to enhance efficiency and responsiveness to changing market conditions

Team Management

• Participate in the recruitment processes to ensure selection contributing to success of team.
• Ensure self and team members have required skill and professional/ technical expertise by assessing gaps and development areas and creating development plans.
• Ensure each direct report have a job profile that profiles job with a view of full performance in the job.
• Engage and empower direct reports and hold them accountable for business results.
• Create performance agreement for direct report with measurable goals and objectives so that they understand how their performance will be viewed, recognised and rewarded.
• Conduct performance review sessions with team members to review performance and progress against targets and agree on appropriate action required to meet targets or standards.
• Engaged with reports in such a way that they feel motivated to achieve better performance and respect for diversity in their teams.
• Epitomise living the JSE values and keep managers accountable for displaying the values in their behaviour and in their teams.
• Energise team through effective communication, involvement, engagement, learning and best practice sharing.
• Demonstrate a deep understanding of the brand, the industry, and the competitive landscape to inform strategic decision-making
• Proactively stay up to date with the latest trends, best practices, and innovations in brand management and marketing
• Exhibit strong problem-solving and decision-making skills, leveraging data and insights to make informed, strategic choices
• Manage time effectively, prioritizing tasks and projects to ensure timely delivery of brand initiatives
• Maintain a growth mindset, continuously seeking opportunities for personal and professional development

Transformation and Innovation Management

• Identify, share and implement value adding improvement/innovative ideas and solutions contributing to divisional and JSE results.
• Continuous search for effective tools in the brand governance to assist the organisation in the uniform implementation of the brand identity.
• Continuous evaluation of best-in-class brand management techniques and tools that can improve the brand performance.
• Champion a culture of continuous improvement, encouraging the team to challenge the status quo and explore creative solutions to brand challenges
• Actively participate in the stakeholder surveys and draw insights that can be used in the brand positioning campaigns or strategies.

Minimum requirements

Minimum Qualification

• Degree or Honours in Marketing or Brand management

Minimum Experience

• 5 years Brand Management experience leading a Brand team

Knowledge and Skills required

• In-depth understanding of brand management principles, including brand strategy, brand positioning, brand architecture, and brand identity Expertise in developing and implementing effective brand marketing campaigns and initiatives
• Excellent communication and writing skills
• Creative thinking and problem-solving skills
• Advance research, analytical and problem-solving skills
• Project management experience
• Proven experience in brand management, marketing or a related field

Test Practice (SQA Competency) Lead

Position summary

Industry: Financial Services

Job category: Testing

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

WHY JOIN THE JSE?  The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

The purpose of this role is to lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Lifecycle. The Test Lead will be responsible for alignment of the Testing function and will be responsible for driving and managing central QA functions and providing mentorship across teams. In addition, they will lead project teams in defining and implementing an overall programme test strategy in accordance with agreed testing principles and standards to manage risk, align teams and optimise testing efficiencies across application areas streams.

Job description

Financial / Business Objectives

• Provide input into departmental/divisional budget to ensure appropriate resource allocation in achievement of departmental goals.
• Participating in project and release planning
• Research and innovation around manual and automated testing

Client Service and Relationships

• Manage third-party relationships (contractual, communication, integration, quality)
• Work with the Lean Portfolio Management Office team and project sponsors on the metrics and reporting to communicate testing status.
• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
• Implementation of Product and ensure automation governance is adhered to by all.
• Consult internal and external stakeholders in the development of the programme testing strategy and test project plan to align expectations and obtain support.
• Accountable for setting up and managing test forums

Management and/or Process

• Governance of testing tools and processes
• Define and execute resource capacity plans to enable the departmental/divisional strategy.
• Define test strategy by identifying quality gates across various phases of a project and ensuring that these are met by the development and testing teams to ensure quality of the applications under test.
• Liaise with IT infrastructure and Operations teams in order to setup and maintain system environments to allow for penetration and performance testing, and to ensure effective execution of aforementioned testing techniques.
• Ensure that UAT and integration testing gets managed and co-ordinated for software release
• Manage the tools required for data transformation and obfuscation of data between environments
• Facilitate the handover of QA deliverables for all testing phases.
• Ensure data integrity is maintained in non-production environments.
• Manage and drive automation testing
• Review and ensure all QA artefacts are stored centrally.
• Ensure the QA deliverables produced aligned to the test approach.
• Ensure the defect management process is adhered to by the Software Quality & Test Engineers and where necessary chair the defect triage sessions.
• Produce closeout reports and monitor product health in production for an agreed upon period to ensure any issues are referenced in the report for completeness.
• Define programme testing deliverables by aligning testing scope for various application streams.
• Ensure understanding of interdependencies and identify mitigation actions for known risks to ensure minimal impact on timelines.
• Compile a testing project plan by consolidating individual test project plans from all functional areas and identifying key milestones of each project to assist in the tracking of testing deliverables.
• Coordinate the various phases and role players in a programme to ensure that the planned sequence and mapping of activities is executed in line with the plan and to provide troubleshooting where deviations occur.
• Track progress against the project plan by soliciting updates from project teams and identifying impediments towards project completion and developing corrective action and/or escalating as necessary.
• Identify process improvement opportunities by reviewing previous testing phases/outcomes and suggesting improvements to overcome inefficiencies.
• Provide a holistic view of the testing status across various application areas (to programme stakeholders) by presenting testing statistics, testing trends, possible risk areas, as well as confidence level of testing thereby sharing information and enabling relevant decision making by business and other stakeholders.
• Present comprehensive close-out reports to programme stakeholders by providing a summary of various project phases, key challenges encountered, and lessons learnt in order to improve the JSE’s ability in programme delivery.

Leadership and Learning

• Recruit, build, develop, and lead test teams
• Set goals, understand team roles, conduct performance reviews, and motivate the team
• Encourage continuous learning and questioning of the business and technology.
• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
• Ensure self and project team members have required skill and professional/ technical expertise by assessing gaps and development areas and creating development plans.
• Contribute to performance review sessions with project team members to review performance and progress against targets and agree on appropriate action required to meet targets or standards.
• Epitomise living the JSE values and keep team accountable for displaying the values in their behaviour.

Transformation and Innovation

• Support implementation of business optimisation improvement through team engagement
• Encourage innovation, listen, and act upon ideas from team and provided technical / expert contribution.

Minimum requirements

Minimum Qualification

• Higher Certificate / Diploma / IT Technical Certification / Qualification in Information Systems (Information Systems, Software Development, or similar)
• ISTQB Certification (Test Manager Advanced Level)
• BSc Comp Sci (Hons.)  Degree in Information Technology – Advantage

Minimum Experience

6 years’ experience in System Development Lifecycle (SDLC) including experience in managing people in either development or testing environment.

Knowledge and Skills required

• Strategic Test Management:
• Align test policy, strategy, and objectives – Advanced
• Set and achieve effectiveness, efficiency, and satisfaction metrics – Advanced
• Integrate tools and align testing with quality management – Advanced
• Manage external relationships and merge test strategies with third parties – Advanced
• Adapt test management for various project lifecycle models – Advanced
• Operational Test Management:
• Project management, including risk management and retrospectives – Advanced
• Report and interpret test results, evaluate exit criteria, and utilize metrics – Advanced
• Manage release aspects from a test perspective – Advanced

 Additional skills:

• Team Management – Advanced
• Relationship building and networking – Advanced
• Prioritising test activities based on business risks – Advanced
• Implementing and managing test automation tools and frameworks – Advanced
• Performance/load tests design and execution – Advanced
• Identify and mitigate security vulnerabilities – Advanced
• Integrate testing within Agile teams, apply TDD and BDD practices – Advanced
• Test processes assessments and improvements using TMMi or CMMI – Advanced
• Manage defect lifecycle, conduct root cause analysis – Advanced
• Create comprehensive test documentation, generate reports and metrics – Advanced
• Plan, coordinate, and manage UAT activities – Advanced

Reconciliation Administrator: SPS

Position summary

Industry: Financial Services

Job category: Stock Exchange

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

WHY JOIN THE JSE?  The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

To perform daily and monthly reconciliations, administration and accounting support tasks, including updating and maintaining reconciliations , and other records, detailing financial transactions (e.g. payments, deposits), in accordance with statutory and service agreement standards.

Job description

Financial Reconciliantions Services

• Administer and balance all custody and cash reconciliations for various client trading accounts by gathering information, contacting clients, and ensuring information is accurate.
• Supply reconciliations to internal and external clients timeously and in accordance with SLA.
• Query and correct extraneous payment items with the banks.
• Maintain unclaimed lists.
• Ensure that daily balancing and checks are in place to identify any variances.
• Verify, confirm payment statuses – double check if payments have been negotiated – administer and provide accurate recons for bank accounts, and update statuses from all shareholders.
• Identifies problems, as well as high risk events, raise items with management for assistance and resolution.
• Ensure supporting evidence is always available for all figures reflected in the reconciliation.
• Continuously seek to improve processes to create efficiencies and contribute towards enhancing the overall reconciliation process.
• Perform ad-hoc reconciliations.

Systems Administration

• Perform system reconciliations on all payments trades, receipts and ad-hoc entries.
• Ensure any system discrepancies are escalated to the relevant teams to correct.
• Ensure high risk items are cleared off the client accounts as soon as possible
• Update correct payment statuses from all shareholders
• Download daily bank statements.

Compliance

• Maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures.
• Operates within controls and procedures to ensure the integrity of the JIS.
• Identifies and reports risks or areas of concern to management within area of responsibility.
• Ensures compliance with all relevant regulations and procedures.

Customer Service

• Maintain effective working relationships with customers (both internal and external) towards rendering highest quality of services.
• Identify and solves problems whilst demonstrating a high level of integrity in line with the JIS core values.

Cost Control

• Promote the effective and transparent use of financial and other resources.
• Monitor expenditure and ensure spending occurs within budgetary limits and the JSE financial guidelines, report deviations to direct Manager.
• Explore opportunities to control and reduce costs

Minimum requirements

Qualification

• Minimum – Matric
• Preferred – Degree in Finance/Accounting

Experience

• 2 – 3 years in Reconciliation, Financial Administration, Accounting, or similar experience

Additional Requirements

• License: Code B

Professional Knowlwdge & Skills

• Understanding of regulatory environment, laws, acts and rules.
• History of registers.
• Proficient in BDA.
• Understanding of FICA, STRATE and legal documents.
• Knowledge of Share allocations share vestings, trading processes, payments; dividend payments; equity settlements and corporate actions.
• Computer Literacy (especially advanced Excel skills, knowledge of MS Access would be advantageous).

Senior Manager: Stakeholder Relations

Position summary

Industry: Financial Services

Job category: Banking, Finance, Insurance. Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

WHY JOIN THE JSE?  The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

Purpose of role: Reporting to the Head: Communications and Stakeholder Relations, the role aims to manage the relationship with key Government departments and stakeholders. This will involve providing intelligence, knowledge of stakeholders, flag risks of negative reputation and identifying opportunities for the JSE fostering positive relationships in support of its objectives.

Job description

Job Description Summary

The role defines and facilitates the implementation of Stakeholder Relations strategy across the Group to manage the optimal positioning of the JSE Group with key stakeholders and to unlock shared value with stakeholders.

Proactively collaborate across the various divisions at the JSE – Marketing and Corporate Affairs, Office of the CEO, Compliance, Group Policy and Regulatory Affairs, Sustainability and Capital Markets Divisions – to deliver integrated outputs to the benefit of the Group.

Role Overview

Stakeholder Relations

• Proactively develop and manage effective relationships with primary stakeholders – government, associations and stakeholders within the financial services field –  to support the good standing of the Group and to deliver the desired impact on these groups.
• Identify and map the needs and expectations of the external stakeholders to deliver suitable engagement approaches that unlock shared value for JSE and its stakeholders.
• Able to craft an approach to stakeholder relations that will drive the JSE’s stated socio-economic goals of financial inclusion, supporting the national agenda and the building of a stronger economy in South Africa.
• Delivers Tier One Engagements and Strategic Projects as per the stakeholder strategy.
• Monitor and evaluate the quality of JSE stakeholder engagement and relationships to identify and manage any stakeholder risks.
• Understand and support the building of a prominent and highly valued corporate brand and reputation in all endeavours in collaboration with the Marketing and Corporate Affairs team.
• Provide input on all political matters to guide the appropriate handling of political matters.
• Manage JSE’s relationship with government bodies’ regulators, advisors, and stakeholders, supporting the Director: Marketing and Corporate Affairs and Office of the CEO.
• Collaborating with Group Communications for the implementation of the Group-wide communication plan and associated policies and messages for identified stakeholders.
• Guide and manage lobbying activities with external stakeholders for the Group.

 Centre of Expertise

• Develop, implement, and monitor a Stakeholder Relations Framework for the Group, which includes principles and protocols to guide effective stakeholder relations.
• Advise operations and senior leadership on strategic engagement with stakeholders.
• Gather information, analyse it from a stakeholder perspective, and provide proactive solutions.
• Reputational management in national and local government
• Seek partnership opportunities internally and externally for strategic business initiatives.
• Facilitate stakeholder audits working with the Group; report on the findings and compile action plans on the mitigation of shortcomings.
• Evaluate impact of engagement strategies; provide feedback to Executive and Group Sustainability Committee

People Management

•  Management of a junior consultant in the delivery of tactical plans – 1 direct report
• Optimise and drive operational processes, tools and systems.
• Manage people and culture per JSE people practices and policies to create an enabling environment that supports high-performing and empowered teams.
• Define and drive clear accountability and engagement models and processes within the team and with touchpoints across the Group.

 Budgets and Expense Management

• Manage the operating expense budget to agreed standards

Minimum requirements

• Degree in Political Science/ Social Science/ Communication or relevant degree
• Minimum 6 to 8 years’ relevant experience in stakeholder relations at national level, with an established government network
• Effective communication skills to manage senior stakeholders’ meetings and relationships
• Prior financial services experience is an advantage
• Knowledge of national policies and regulations 

Technical Competencies

Business & Market knowledge

• Displays sound knowledge of the business landscape (Business value chain and key operational areas.) Understands the value offering of each area within the business to the different customers. Understands the type of market within which the business operates. Knows the key competitors and their product/service offering. 

Business Finance

• Skilled in budget planning and management, including the analysis of costs and financial performance measures. Contributes to the identification of profitable and value-adding business opportunities. Sound knowledge of financial and related commercial concepts as it applies within a business function.

Stakeholder Management

• Expert in identifying stakeholder groups. Shapes the classification of different stakeholders. Evaluates the changes in stakeholder expectations, influence and impact. Guides on the most effective way to engage and communicate with different stakeholder groups.

Public Affairs

• Builds and maintains a positive image of the business through effective communications.
• Advanced skills in building and managing relations with key stakeholders and government bodies.
• Skilled in the required protocols to deal with specific stakeholders.
• Sound understanding of the ethical, legal, and regulatory parameters for public relations activities.
• Works with Compliance and Head: Public Policy and Regulatory Affairs in engaging regulators and policy developers. 

Reputation Management

• In-depth ability to assess the business reputation in the market and with various stakeholder groups. Skilled in coordinating internal actions to support key reputation drivers and addressing crises in the stakeholder space.

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All the best with your applications.