DISPUTES INTERNSHIP

(GAUTENG REGION -BRAAMFONTEIN)

PURPOSE OF THE JOB
Responsible for assisting and providing service and administrative duties to the Disputes
section as required by the Gauteng Region and operations team whilst empowering
themselves with necessary skills and knowledge.

Job Objectives:

• Provide the first line of dispute resolution service to stakeholders
• Open cases of dispute for Applicants
• Ensure cases are correctly screened and captured manually and on the Case
  Management System
• Providing support for telephonic enquiries and walk in clients
• Ensure effective and responsive communication with internal and external
  stakeholders
• Screen cases and ensure correct interpretation of Dispute rules
• Management of dates received from Commissioners and Interpreters
• Scheduling of cases within prescribed time frames
• Execution of Rulings and Awards within prescribed time frames
• Ensure perusal of Awards and Rulings within prescribed time frames
• Maintain and update the Case Management System
• Ensure invoices are processed and submitted on time
• Ensure effective administration of Commissioners, Interpreters, employees and
  employers engagement
• Management and allocation of boardrooms
• The overseeing of regional reconciliation and preparation of closed cases for
  submission of claims to the CCMA
• Assist clients with Section 143 application
• Ordering of stationery and downloading of recordings
• Coordinate invoices and prepare spreadsheet for Commissioners and Interpreters

Essential requirements of the post

• Matric Certificate
• Must have a three-(3) years National diploma and/or Degree in Labour Relations/
  Human Resource Management qualification.
• The candidate must have the ability to take direction, pay attention to details and
  work independently as well as in a team setting.
• Computer Literacy
• Filing Systems knowledge
• Basic Report writing
• Applicant must be unemployed, and a South African Citizen by birth.

Remuneration Grade: (Stipend Salary will be paid)

The internship programme will run for a period of a year until 2025 and a monthly stipend will
be paid.
It is Council’s intention to promote equity through the filling of all numeric
targets as contained in the EE plan, preference will be given to African Males;
African Females; Coloured Males; Coloured Females; White Males and White
Females.

Applications accompanied by a comprehensive WORD/PDF format CV with academic
transcripts/qualification must be forwarded to the NBCRFLI Human Resources Department
via e-mail to recruitment-ms@nbcrfi.co.za before the closing date.

Should you not hear from us 30 days after the closing date, please consider
your application unsuccessful.

All the best with your applications