SUPERVISOR DISPUTE, ARBITRATION AND LITIGATION

To apply, click on the link at the end of the posts and all the best with your applications.

(KWAZULU NATAL)

Purpose of the Job
The position appointment will be responsible for supervision and co-ordination of all
activities within the Enforcement Arbitration, Enforcement Litigation and Dispute
sections to ensure high levels of service provision, efficiency and effectiveness for
stakeholders.

KEY RESPONSIBILITIES

• Ensure that the policies, processes and standard operating procedures
  designed and implemented by the various Discipline Heads are followed by all
  staff, and to report on any deviation as well as highlighting demonstrations of
  excellence.
• Supervise and monitor staff in all their activities and address any performance
  related concerns and issues.
• Ensure that there are adequate resources for efficient operations and that the
  resources are utilised fully and responsibly by all.
• Meet efficiency targets for the various sections (Arbitrations, Litigation and
  Dispute targets from Discipline Heads). Report and take corrective steps on
  performance targets.
• Administration and checking of awards not paid within the enforcement sections
  as well as the efficiency monitoring in terms of timelines for these sections.
• Receive invoices from service providers and confirm accuracy of billing as it
  relates to services provided by the commissioners, interpreters and attorneys
  within the Dispute, Litigation and Arbitration Sections.
• Supervisor will be responsible for submission of Delegation of Authority for
  approval appointment of attorneys.
• Supervisor will be responsible for closure of cases that will be referred to the
  regional manager for approval and once approved, update the K2System.
• The Supervisor will assist and be involved in the recruitment of the
  commissioners and interpreters and will ensure the correct signing of the
  Service Level Agreement (SLA) with the Council.
• Ensure sufficiently trained commissioners are available to hear enforcement
  cases.
• Monitor compliance with service level agreements within the sections.
• The Supervisor will attend to the queries and complaints relating to the
  performance and conduct of commissioners and interpreters.
• Resolve complaints and disagreements on processes within the sections.
• Deal with all Nula Bona cases as well as liquidations and business rescue
  cases within section.
• Deal with rescissions, review applications and liaise between the Senior Agents
  and Commissioners to arrive at a final outcome.
• Utilise the Deeds Office search to locate companies that tracing agents have
  not been able to locate.
• Ensure high levels of stakeholder management.
• Monitor cost/expenses against the approved budget.
• Human Resources management and safety of the employees within the
  section.
• Supervisor will be responsible for compiling of monthly statistics for Dispute,
  Arbitration and Litigation for the Regional Manager.
• Supervisor will be responsible for constant engagement with other regions,
  CCMA, DOEL & Labour Court on jurisdictional verification and case outcomes.
• Collaborate with the CCMA to ensure the improvement of section 143
  processes.
• Manage relationships with Sheriffs

Job Requirements and Knowledge:

• Labour Relations Act
• Knowledge of how Collective Agreements work
• Knowledge of Labour Legislations
• Numeracy
• Good communicator

Attributes/Qualities:

1. Self-Motivated
2. Supervisory
3. Assertiveness
4. Good Customer Relations
5. Conflict Handling
6. Patience and good listener

Qualifications & Experience:

• Diploma in Labour Relations
• 5 years general administrative experience 2 of which must be at a Supervisory
  level.
• Legal process knowledge essential.

REMUNERATION GRADE: C4

It is the Council’s intention to promote equity through meeting all numeric targets as
contained in the EE Plan first preference will be given to African Male candidates.

All applications accompanied by comprehensive word format CV’s must be forwarded
to the NBCRFLI Human Resources department via the following email addresses
before the closing date: email to: to recruitment-ms@nbcrfi.co.za before the closing
date.

NB: Applicants must clearly specify the geographical area that they are applying
for as stipulated in the e-mail addresses above.

An application in itself does not entitle the applicant to an interview. Should
you not hear from us 30 days after the closing date, please consider your
application unsuccessful.

All the best with your applications