Telkom Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Specialist: System Development

Date: 13 Dec 2024

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information

Job number:                     10008689

Job title:                             Specialist: System Development

Job grade:                          S5

Group/ BU:                       Generic

Division:                             Generic

Span of control:               0-5

Reports to:                        Senior Management

Core Description

Responsible to develop solutions that encompass Service Order Provisioning, Customer management, Product modelling, Billing, Frontend Portals as well as integration to back-end and third-party network services. Participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment, and support of applications developed.

Job Responsibilities

– Provide vision and leadership to various multifunctional ISP Operations teams.
– Develop OSS/ BSS applications covering end to end fulfilment, assurance, and billing flow.
– Order management system and workflow definition.
– Build applications in accordance with the defined architecture and designs.
– Adherence to software development guidelines, principles, and best practice frameworks.
– Quality assurance of code developed.
– Conducting unit testing of code developed.
– Define how the components of all the applications relate to each other, and how the facilities (new or existing) will support the capability or business area.
– Strong software design and programming fundamentals of JAVA and REST Architecture.

– Work closely with the project delivery teams to deliver solutions that improve user experience.
– Participate in strategy discussions related to design and implementation.
– Contribute to the analysis and design process by identifying customers’ needs and translating those needs into rules that will be enforced by the software application.
– Communicate with team members through the Agile process to prioritize, estimate, and triage tasks.
– Ensure workflows and rules are applied to the applications to deliver on business requirements.

Core Competencies

FUNCTIONAL KNOWLEDGE
Project delivery on Java based applications; Building and integrating applications; Software development cycles and QA processes; Designing, developing, and implementing applications using Java EE platforms; Custom module and API development; Microservices development and container deployment Project delivery on Java based applications; API implementation and life cycle management; Integrating open source and third-party applications; OSS/BSS Systems Analysis/ Development & Trouble Shooting; Java Development and delivery; Technologies: JavaScript, HTML5/ CSS, Jboss, JQuery, GIT, JSF/ PrimeFaces, Microservices/ SOAP/ REST, GIT, MySQL, JDBC, JSP, Java Servlets, Javabeans/ EJBs, JSF Ubuntu/ RedHat/ OEL/ Linux, Containers (Docker, OpenShift, Kubernetes)
FUNCTIONAL SKILLS
Analytical; Communicating; Data Modelling; Designing; Writing
ATTITUDES/ LEADERSHIP COMPETENCIES
Proactive; Solution-centric mindset; Independent; Team player; Time management

Certifications

Education

• NQF 6: 3 year Diploma/ National Diploma in IT/Engineering

Experience

• 5 Years relevant experience

Additional Information

Qualifications and Experience:

• Advantageous:
• JAVA
• Linux
• JBOSS

Special requirements:

• Experience managing software development teams.
• Proven track record of project delivery on Java based applications.
• Solid experience building applications and integrating.
• The ability to build applications within an enterprise environment.
• Understanding of software development cycles and quality assurance processes.
• Hands on experience in designing, developing and implementing applications using Java EE platforms.
• Custom module and API development.
• Great OO skills, including strong design patterns knowledge.
• Microservices development and container deployment experience.
• Experience in an Agile and Scrum environment.
• Experience with Relational databases -JSP, JDBC, Java Servlets, Javabeans/EJBs, SQL, JavaScript, HTML.
• Understanding of DevOps environment.
• Experience in API implementation and life cycle management.
• Experience integrating open source and third-party applications.
• OSS/BSS Systems Analysis/Development & Trouble Shooting.
• Development and delivery experience with Java.
• Experienced with using source control in a collaborative team setting.
• Ability to communicate technical ideas to business users and other teams.
• Strong communicator, that loves to investigate and find the best solutions for our clients.
• Experience in high-volume, fast moving, deadline-driven studio environment.
• Works independently and within a team, structures and manages own time well.

Special Requirements

Physical Requirements

Key Stakeholders

Development, Operations, Networks, Infrastructure Build, Business Support, Business Analysts, Testing, Architecture, 3rd party vendors

Ops Specialist: Contract Man and Gov bod

Date: 12 Dec 2024

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information

Job number:                     10027308

Job title:                             Ops Specialist: Contract Man and Gov bod

Job grade:                          S6

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To fulfil cross functional contract and relationship management responsibilities as applicable during both pre-and post-contractual matters whilst monitoring the performance of all allocated contracts and ensuring best practice contract management is implemented until close-out. This role will in this context be mainly responsible for Supplier Relationship Management and Change Control Management governance and processes within Openserve to enable a positive customer experience. Ensure that these processes are applied, enhanced and continuously reviewed. Responsible for the business design and implementation of an effective Openserve commercial operations strategy, including business modelling, business processes and business architecture. Ensure continuous alignment/ re-alignment with Openserve strategy and the development, implementation and tracking of a business plan & budget. Manage contracts and suppliers and set short, medium and long term goals as well as policies & procedures necessary for management of this area.

Job Responsibilities

OUTPUT 1
Facilitated Contracts Value Release
SUB-OUTPUTS
Manage key supplier relationships in line with the defined governance and engagement structures
Compile change management implementation strategy and action plan
Manage changing commercial operational needs and application in the commercial systems
Manage responses to change effectively to ensure customer satisfaction and revenue generation
Ensure disruptions to change are identified and managed
Manage conflict effectively
RANGE

Contract management
Stakeholder management
Document management/ control
OUTPUT 2
Estimate Processes Frequencies
SUB-OUTPUTS
Compile processes dependency diagrams and project plans
Identify relevant role players in accordance with dependencies
Set up meetings with the role players to discuss the roles and responsibilities and possible areas of improvement and conflict
RANGE
Facilitation
Compliance to Policies, Procedures and WI
Quality
Stakeholder
Process
Projects
OUTPUT 3
Operationalise relevant Supplier Governance Forums
SUB-OUTPUTS
Obtain mutual agreement on the resolution of issues, meetings required and the delivery of the inter-dependent outputs and results

Monitor the performance of all relevant parties continuously to ensure that the agreements are honoured
Ensure alignment between product portfolios, business and technology
Ensuring all stakeholders are involved and adequately managed in line with a define stakeholder management plan with any change management
activities
Ensure adherence to the company#s delegation of authority requirements
Continuous collaboration with all other supplier, contract and commercial management functions
Assist and facilitate the negotiating, drafting and execution of Openserve contracts as and when applicable
RANGE
Stakeholder management
Contract Governance
Conflict Management
Collaboration
OUTPUT 4
Execute Best Practice Documentation and Communication Management
SUB-OUTPUTS
Draft internal and external communications e.g. formal letters, governance submissions, memo’s etc.
Identify, describe, quantify, evaluate opportunities and risks and propose optimal solutions and/or workable alternatives
Manage opportunities and risks by applying company processes
RANGE
Document management and control
Evaluation tools

Process improvement and management

Core Competencies

FUNCTIONAL KNOWLEDGE
Contract Management; Supplier Relationship Management; Change Management; Training facilitation; Governance of internal Policies; Market Trends; Technical Products; Financial Management
FUNCTIONAL SKILLS

Technical; Analytical; Change Management; Decision Making; Problem Solving; Conceptual Ability; Cross Functional Teamwork; Empowering; Negotiating; Clear, accurate and succinct drafting; Communicate in a clear and concise manner (oral and written)
ATTITUDES/ LEADERSHIP COMPETENCIES
Thought Leadership: Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
People Leadership: Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
Values Aligned with Openserve Values

Certifications

• Charted Institute of Procurement and Supply

Education

• NQF 6: 3 year Diploma/ National Diploma in Commerce
• OR NQF 4: Grade 12

Experience

• 3 Years relevant experience
• OR 5 years relevant experience

Additional Information

Special Requirements

• Valid Drivers license
• Prepared to travel
• Willing to work flexible working hours

Physical Requirements

Key Stakeholders

Tech Officer: Cable Joint/Construct/LMT

Date: 10 Dec 2024

Location: Hazyview, Mpumalanga, ZA

Company: Company

Structural Information

Job number:                     10008488

Job title:                             Tech Officer: Cable Joint/Construct/LMT

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To repair and maintain Telkom’s cable network, across the entire range, in order to provide a continuous service to all our customers.

Job Responsibilities

OUTPUT 1
Installed Cable Network
SUB-OUTPUTS
Receive and interpret instruction and/ or authorization
Request and/ or obtain material
Prepare work area
Secure work area
Joint and/ or terminate cables
Rehabilitate work area
RANGE
Optic Fibre Network
Aerial, Underground, Lashed Underground, Coax And Junction Cables
Pulse Code Modulation
Trunk Entrance
Street Distribution Cabinet
Outdoor Distribution Points
Indoor Dp
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
Aerial, Underground, Lashed Underground & Junction Cables

Pulse Code Modulation
Truck entrance
Street Distribution cabinet
Outdoor distribution points
Indoor DP
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 2
Maintained Resources
SUB-OUTPUTS
Inspect resources
Replace and/ or service resources
Update records
RANGE
Inclusive of Toolkit, Vehicle, Test Gear and Mechanical Aids
OUTPUT 3
Processed Documentation
SUB-OUTPUTS
Obtain documentation

Complete and/ or certify documentation
Verify records
Submit records
RANGE
Inclusive of Administrative, Technical, Quality, Productivity and
Safety
OUTPUT 4
Repaired/ Maintained Cable Network
SUB-OUTPUTS
Receive and interpret instruction and/ or authorization
Request and/ or obtain material
Prepare work area
Secure work area
Diagnose and localise fault and/ or task
Complete task and/ or repair fault
Update cable records
Cut-over from old to new Cable network
RANGE
Optic Fibre Network
Aerial, Underground, Lashed Underground, Coax And Junction Cables
Pulse Code Modulation

Trunk Entrance
Street Distribution Cabinet
Outdoor Distribution Points
Indoor Dp
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
Aerial, Underground, Lashed Underground, Coax And Junction Cables
Pulse code modulation
Truck entrance
Street Distribution Points
Outdoor distribution points
Indoor DP
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 5
Performed Inspections
SUB-OUTPUTS
Receive inspection order
Execute quality inspection
Liaise with customers/ contractorsRANGE
Existing networks
Quality
Routine
Ad Hoc
New works
Power crossings
Acceptance
Testing cables
Identifying cables (pin point)
OUTPUT 6
Cleared Vegetation
SUB-OUTPUTS
Receive instruction
Locate area and analyze task
Identify problematic sections
Liaise with land owners
Cut and remove vegetation
Perform task
Provide feedback to relevant role players
RANGE
Bush/ Tree cutting
Heavy vegetation
Medium vegetation
Light vegetation

Core Competencies

FUNCTIONAL KNOWLEDGE
Health and Safety; Test Equipment; Telkom Procedures; Work Area; Network Structure; Telkom Policies
FUNCTIONAL SKILLS
Hand Tool Handling; Planning; Hand/ Eye/ Ear Coordination; Communicating; Computer Literacy
ATTITUDES/ LEADERSHIP COMPETENCIES
Careful; Helpful; Initiative; Team Player

Certifications

Education

• NQF 4: Grade 12 and relevant modular training
• OR NQF 3: Grade 10 (Int) and relevant modular training

Experience

• 3 Years relevant experience
• OR 3 years relevant experience

Additional Information

Outputs (continued):

OUTPUT 7
Conducted Site Survey
SUB-OUTPUTS
Receive instruction
Conduct preliminary survey of site
Perform task
Provide feedback
RANGE
Existing networks
Locate any type of plant
Identifying cables (pin point)
OUTPUT 8
Supervised Gang
SUB-OUTPUTS
Set performance standards
Communicate desired outcomes

Conduct meetings to manage budgets
Provide feedback to management
Provide feedback
RANGE
Quality standards
Staff
Processes and procedures
OUTPUT 9
Erected/ Recovered Route
SUB-OUTPUTS
Receive and interpret instruction
Obtain installation/ recovery details and equipment/ resources
Install/ recover network
Apply/ adhere to required SHE procedures
Inform customer
Liaise with key role players
Request and/ or obtain material
Prepare work area
Secure work area
Rehabilitate/ restore work area
RANGE

Optic Fibre Network
Aerial, Underground, Lashed Underground & Junction Cables
Street Distribution cabinet
Outdoor distribution points
Dropwire
Open wire
Indoor DP
All recovery up to 400 pair cable, Optic Fibre less than 1.5km and
routes up to 6 poles
OUTPUT 10
Completed Minor Civil Work
SUB-OUTPUTS
Receive and interpret instruction and/ or authorization
Request and/ or obtain material
Prepare work area
Secure work area
Apply / adhere to SHE procedures
Rehabilitate work area
Perform task
Provide feedback
RANGE

Unblock pipes
Construct manholes up to 1mx1m
Underground draw boxes
Trench/ dug outs
Identifying cables (pin point)
Repair broken pipes
SDC (replace like to like)
Plant poles (up to 6 poles 8 meter lenght)
Pillar joints (Erect, float, cutover and dug outs)

Experience:

• Relevant experience in a cable environment and/ or relevant modular training in the cable environment completed.
• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Prepared to travel
• Ability to work outside of normal working hours

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces

Key Stakeholders

Tech Officer: Cable Joint/Construct/LMT

Date: 10 Dec 2024

Location: Ermelo, Mpumalanga, ZA

Company: Company

Structural Information

Job number:                     10008488

Job title:                             Tech Officer: Cable Joint/Construct/LMT

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To repair and maintain Telkom’s cable network, across the entire range, in order to provide a continuous service to all our customers.

Job Responsibilities

OUTPUT 1
Installed Cable Network
SUB-OUTPUTS
Receive and interpret instruction and/ or authorization
Request and/ or obtain material
Prepare work area
Secure work area
Joint and/ or terminate cables
Rehabilitate work area
RANGE
Optic Fibre Network
Aerial, Underground, Lashed Underground, Coax And Junction Cables
Pulse Code Modulation
Trunk Entrance
Street Distribution Cabinet
Outdoor Distribution Points
Indoor Dp
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
Aerial, Underground, Lashed Underground & Junction Cables

Pulse Code Modulation
Truck entrance
Street Distribution cabinet
Outdoor distribution points
Indoor DP
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 2
Maintained Resources
SUB-OUTPUTS
Inspect resources
Replace and/ or service resources
Update records
RANGE
Inclusive of Toolkit, Vehicle, Test Gear and Mechanical Aids
OUTPUT 3
Processed Documentation
SUB-OUTPUTS
Obtain documentation

Complete and/ or certify documentation
Verify records
Submit records
RANGE
Inclusive of Administrative, Technical, Quality, Productivity and
Safety
OUTPUT 4
Repaired/ Maintained Cable Network
SUB-OUTPUTS
Receive and interpret instruction and/ or authorization
Request and/ or obtain material
Prepare work area
Secure work area
Diagnose and localise fault and/ or task
Complete task and/ or repair fault
Update cable records
Cut-over from old to new Cable network
RANGE
Optic Fibre Network
Aerial, Underground, Lashed Underground, Coax And Junction Cables
Pulse Code Modulation

Trunk Entrance
Street Distribution Cabinet
Outdoor Distribution Points
Indoor Dp
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
Aerial, Underground, Lashed Underground, Coax And Junction Cables
Pulse code modulation
Truck entrance
Street Distribution Points
Outdoor distribution points
Indoor DP
Main Distribution Frame
Nicotra System
Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 5
Performed Inspections
SUB-OUTPUTS
Receive inspection order
Execute quality inspection
Liaise with customers/ contractorsRANGE
Existing networks
Quality
Routine
Ad Hoc
New works
Power crossings
Acceptance
Testing cables
Identifying cables (pin point)
OUTPUT 6
Cleared Vegetation
SUB-OUTPUTS
Receive instruction
Locate area and analyze task
Identify problematic sections
Liaise with land owners
Cut and remove vegetation
Perform task
Provide feedback to relevant role players
RANGE
Bush/ Tree cutting
Heavy vegetation
Medium vegetation
Light vegetation

Core Competencies

FUNCTIONAL KNOWLEDGE
Health and Safety; Test Equipment; Telkom Procedures; Work Area; Network Structure; Telkom Policies
FUNCTIONAL SKILLS
Hand Tool Handling; Planning; Hand/ Eye/ Ear Coordination; Communicating; Computer Literacy
ATTITUDES/ LEADERSHIP COMPETENCIES
Careful; Helpful; Initiative; Team Player

Certifications

Education

• NQF 4: Grade 12 and relevant modular training
• OR NQF 3: Grade 10 (Int) and relevant modular training

Experience

• 3 Years relevant experience
• OR 3 years relevant experience

Additional Information

Outputs (continued):

OUTPUT 7
Conducted Site Survey
SUB-OUTPUTS
Receive instruction
Conduct preliminary survey of site
Perform task
Provide feedback
RANGE
Existing networks
Locate any type of plant
Identifying cables (pin point)
OUTPUT 8
Supervised Gang
SUB-OUTPUTS
Set performance standards
Communicate desired outcomes

Conduct meetings to manage budgets
Provide feedback to management
Provide feedback
RANGE
Quality standards
Staff
Processes and procedures
OUTPUT 9
Erected/ Recovered Route
SUB-OUTPUTS
Receive and interpret instruction
Obtain installation/ recovery details and equipment/ resources
Install/ recover network
Apply/ adhere to required SHE procedures
Inform customer
Liaise with key role players
Request and/ or obtain material
Prepare work area
Secure work area
Rehabilitate/ restore work area
RANGE

Optic Fibre Network
Aerial, Underground, Lashed Underground & Junction Cables
Street Distribution cabinet
Outdoor distribution points
Dropwire
Open wire
Indoor DP
All recovery up to 400 pair cable, Optic Fibre less than 1.5km and
routes up to 6 poles
OUTPUT 10
Completed Minor Civil Work
SUB-OUTPUTS
Receive and interpret instruction and/ or authorization
Request and/ or obtain material
Prepare work area
Secure work area
Apply / adhere to SHE procedures
Rehabilitate work area
Perform task
Provide feedback
RANGE

Unblock pipes
Construct manholes up to 1mx1m
Underground draw boxes
Trench/ dug outs
Identifying cables (pin point)
Repair broken pipes
SDC (replace like to like)
Plant poles (up to 6 poles 8 meter lenght)
Pillar joints (Erect, float, cutover and dug outs)

Experience:

• Relevant experience in a cable environment and/ or relevant modular training in the cable environment completed.
• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Prepared to travel
• Ability to work outside of normal working hours

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces

Key Stakeholders

Tech Officer: Customer Facing Contr Rep

Date: 10 Dec 2024

Location: Mmabatho, North West, ZA

Company: Company

Structural Information

Job number:                     10017790

Job title:                             Tech Officer: Customer Facing Contr Rep

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To perform acceptance, commissioning, installation, recovery, repair and maintenance of Voice and Non Voice Telkom systems. Conduct contract representative tasks in order to satisfy customer needs.

Job Responsibilities

OUTPUT 1
Maintained Resources
SUB-OUTPUTS
Inspect resources
Replace and/or Service Resources
RANGE
Vehicles
Toolkit
Test Gear

OUTPUT 2
Installed/ Recovered Equipment/ Systems/ Cabling/ Single Lines
SUB-OUTPUTS
Receive and analyse request for installation/ recovery/ cabling
Obtain installation / recovery details and resources
Install/ recover equipment/ system/ cables
Perform functionality tests
Provide test results for LAN/ Optic Fibre Cabling Complete documentation
RANGE
Types
Field Trials
All Voice And Non-Voice Products
Value Added Products And Services
Indoor/ Outdoor Cabling
Local U/G Cabling
Single Line Equipment And Accessories

OUTPUT 3
Repaired/ Maintained Equipment/ Systems/ Cabling/ Single Lines
SUB-OUTPUTS
Receive and analyze fault information
Diagnose / refer fault
Conduct functionality tests
Provide test results for LAN/ Optic Fibre Cabling Update records
RANGE
Types
Field Trials
All Voice and Non-Voice Products
Value Added Products And Services
Indoor/ Outdoor Cabling
Local U/G Cabling
Single Line Equipment And Accessories

OUTPUT 4
Performed Remote Programming
SUB-OUTPUTS
Receive order/ instruction
Program system equipment
RANGE
All Products
Inclusive Of All Remote Programmable Systems
All Non-Voice Products

OUTPUT 5
Processed Documentation
SUB-OUTPUTS
Obtain documentation
Update/ verify records
Complete and/or submit documentation
RANGE
Quality forms
Quality/ SHE/ Productivity Forms/ Reports
Inspection Forms
Administrative
Technical
Damage/ Accident Reports
TBI Reports
Commissioning
Types
Loss Control Forms
ESS
Key Control
Commissioning/ Decommissioning Report
Logsheets
Update Floor Plans
Daily Work Logs
Webforce/ Unibase
IE 195
Power Records

OUTPUT 6
Established and Maintained Customer Relations/ Liaison/ Consulting
SUB-OUTPUTS
Receive and analyse request from role players
Determine key role players
Obtain information
Establish professional relationship
Maintain professional relationship
RANGE
Types
All Voice And Non-Voice Products And Services
External Customers
Internal Customers
Customer Complaints/ Queries
Customer Feedback
Technical Support
All Customer Contacts

OUTPUT 7
Installed/ Repaired Indoor Reticulation
SUB-OUTPUTS
Receive instruction/ order
Plan/ Prepare cabling route
Prepare Bill of Material
Haul cable
Install test points/ jacks
Perform conformance testing
Clear work area
Complete documentation
RANGE
Ducting
Indoor Cabling
Local U/G Cabling
All Voice And Non-Voice Products And Services
Cable trays
All termination types

OUTPUT 8
Managed Service Providers
SUB-OUTPUTS
Arrange Announcement meeting
Perform Quality checks
Attend to correspondence
Enable EE Service Providers
Conduct Site visits
RANGE
Non Voice – all market segments
Voice – all market segments
Inside plant Service Providers
Outside plant Service Providers

Core Competencies

FUNCTIONAL KNOWLEDGE
Mechanical Aids; Network Infrastructure; Policies and Procedures; Products; Safety Regulation and Standards; Software; Switching and Commodity Environment; Technical; Contract Management, MiMix

FUNCTIONAL SKILLS
Analytical; Communicating; Computer Configuration; Computer Literacy; Interpersonal; Planning; Technical Equipment Handling

ATTITUDES/ LEADERSHIP COMPETENCIES
Conscientious; Customer orientated; Dedicated; Eager to learn; Proactive; Quality Awareness

Certifications

Education

• NQF 4: Grade 12 and relevant modular training

Experience

• 3 Years relevant experience

Additional Information

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Ability to work after hours
• After hours call out (stand by)
• Ability to work overtime

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces
• Work under Pressure

Key Stakeholders

Planner: RNE

Date: 10 Dec 2024

Location: Milnerton, Western Cape, ZA

Company: Company

Structural Information

Job number:                     10012008

Job title:                             Planner: RNE

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To plan and engineer the Switching, Access, Transmission, Radio/ Microwave, Data, DC Power, Metro Ethernet or Fibre network within a limited/ defined range to enable our customers to communicate.

Job Responsibilities

OUTPUT 1
Processed Application
SUB-OUTPUTS
Receive and record application

Analyse and validate application
Liaise with relevant parties
Initiate planning process
Feedback information
RANGE
Switching
Access
Transmission
Radio/ Microwave
Data
DC Power
Fibre
Facilities
OUTPUT 2
Conducted Feasibility Study
SUB-OUTPUTS
Gather information
Analyse information
Perform preliminary planning
Conduct site/ field survey
Determine infrastructure requirements

Compile feasibility report
Provide feedback
Capture information on relevant systems
RANGE
Switching
Access
Transmission
Radio/ Microwave
Data
DC Power
Fibre
Facilities
OUTPUT 3
Compiled Engineering Specification
SUB-OUTPUTS
Submit requests to other related parties
Perform detailed dimensioning
Compile work instruction/ statement of work
Capture information on relevant systems
RANGE
Switching

Access
Transmission
Radio/ Microwave
Data
DC Power
Fibre
Facilities
OUTPUT 4
Compiled “Bill Of Quantities”
SUB-OUTPUTS
Compile material list (e.g. cat & non-cat)
Compile equipment spec (DI)
Compile labour requirements
Capture information on relevant systems
RANGE
Switching
Access
Transmission
Radio/ Microwave
Data
DC Power

Fibre
Facilities
OUTPUT 5
Compiled Detailed Estimate
SUB-OUTPUTS
Capture detailed estimate (e.g. Projestim)
Initiate CPA creation
Capture information on relevant systems
RANGE
Switching
Access
Transmission
Radio/ Microwave
Data
DC Power
Fibre
Facilities
OUTPUT 6
Compiled Engineering Executable File
SUB-OUTPUTS

Obtain all relevant documentation (e.g. WAP, wayleaves, install work
instruction)
Compile project summary sheet
Complete ticksheet and verify
File office copy
Capture information on relevant systems
Forward executable file to RBMC
RANGE
Switching
Access
Transmission
Radio/ Microwave
Data
DC Power
Fibre
Facilities
OUTPUT 7
Monitored Network Capacity
SUB-OUTPUTS
Monitor network utilization
Identify network to be expanded (expanded) (increased) (enhanced)

Initiate/Plan corrective action
RANGE
Switching
Access
Transmission
Radio/ Microwave
Data
DC Power
Fibre
Facilities
OUTPUT 8
Resolved Queries
SUB-OUTPUTS
Receive request
Analyse request
Gather information
Process information
Liaise with role players
Compile report
Provide feedback
RANGE

Switching
Access
Transmission
Radio/ Microwave
Data
DC Power
Fibre
Facilities

Core Competencies

FUNCTIONAL KNOWLEDGE
Project Estimate; Telkom Procedures; Planning Procedures; Telkom Structure; Telkom Policies; Infrastructure Technology; Systems
FUNCTIONAL SKILLS
Interpersonal; Communicating; Computer Applications; Report Writing Techniques; Analytical; Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
Diplomatic; Committed; Dynamic; Assertive; Trustworthy; Customer Focus

Certifications

Education

• NQF 4: Grade 12 and relevant modular training

Experience

• 3 Years relevant experience

Additional Information

Experience: 

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• 4×4 Driver training where applicable.
• Knowledge of Health and Safety Requirements.

Special Requirements

• Valid Drivers license
• Ability to work outside of normal working hours
• Ability to travel and stay out overnight

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces

Key Stakeholders

Tester: Infrastructure Quality

Date: 10 Dec 2024

Location: Secunda, Mpumalanga, ZA

Company: Company

Structural Information

Job number:                     10010882

Job title:                             Tester: Infrastructure Quality

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Ops Management

REM Functional Area:    Technical

Core Description

To accurately validate and in realtime capture records on the company database and/ or test/ provide minor new additions and re-arrangements of the Copper and Optic fibre Network as well as Special Circuits for adherence to Company and customer specifications and new technology demands.

Job Responsibilities

OUTPUT 1
Validated and Purified Data
SUB-OUTPUTS
Obtain / analyze information / reports
Process information / reports
Provide feedback
Maintain data

RANGE
Types:
Network Data
Equipment Data
OUTPUT 2
Maintained Resources
SUB-OUTPUTS
Inspect resources
Replace and/ or service resources
Update records
RANGE
Vehicles
All Infrastructure Quality Division Equipment
OUTPUT 3
Processed Documentation
SUB-OUTPUTS
Obtain documentation
Complete and/ or certify documentation
Verify records

Submit records
RANGE
All related documentation
OUTPUT 4
Compiled Report
SUB-OUTPUTS
Receive request/ identify need and analyze
Collect information
Process information
Generate report
Validate report
Distribute to relevant role players
RANGE
Production
Exception reports
Monthly Reports
Periodic reports
Conformance Reports
Deviation reports
Specific reports

OUTPUT 5
Validated/ Tested/ Provided Network
SUB-OUTPUTS
Obtain request
Process request
Conduct validation/ test
Provide minor new network infrastructure
Capture information
Provide feedback to stakeholders
RANGE
Telkom network
OUTPUT 6
Tested Cable
SUB-OUTPUTS
Receive instruction
Perform task
Provide feedback
RANGE
All cables

OUTPUT 7
Administered Documentation System
SUB-OUTPUTS
Identify forms to be completed
Perform task
Provide feedback
RANGE
Network documentation
Cable documentation

Core Competencies

FUNCTIONAL KNOWLEDGE
Test Equipment; Network Infrastructure; Networks; Network Layout
FUNCTIONAL SKILLS
Planning; Interpretation; Technical; Analytical; Organising; Creative
ATTITUDES/ LEADERSHIP COMPETENCIES
Discreet; Responsible; Calm; Trustworthy

Certifications

• None

Education

• NQF 4: Grade 12
• OR NQF 3: Grade 10 (Int) and relevant modular training

Experience

• 3 Years relevant experience

Additional Information

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Ability to work away from home for short periods of time (rural sections)

Physical Requirements

• Work at Heights
• Work in Confined Spaces
• Colour Vision

Key Stakeholders

Tech Officer: SCA Control

Date: 10 Dec 2024

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information

Job number:                     10004857

Job title:                             Tech Officer: SCA Control

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

To manage the network and services incidents at an operational level.

Job Responsibilities

OUTPUT 1
Conducted Interventions
SUB-OUTPUTS
Identify/ receive query
Analyze query
Formulate solution
Task relevant parties
Follow up with relevant parties
Update system
RANGE
Transmission
Switching
Access Network
Customer Queries/ Faults
IP Networks
Customer Network
Planned Work
Non-voice Services
Satelite Equipment and Services
Broadband Services
International
Environmental
OUTPUT 2
Maintained Grade Of Service
SUB-OUTPUTS
Familiarize with norms
Observe incidents
Analyze results of observations and incidents/events
Take corrective and proactive actions
Evaluate and record results of process
Propose solutions / make recommendations
RANGE
Transmission
Switching
Access Network
Customer Queries/ Faults
IP Networks
Customer Network
Planned Work
Non-voice Services

Satelite Equipment and Services
Broadband Services
International
Environmental
OUTPUT 3
Managed Incidents / Requests
SUB-OUTPUTS
Receive / identify incident
Correlate / analyze incident
Task relevant parties
Prioritise and facilitate incidents with relevant parties
Follow-up with relevant parties
Provide feedback
Update/ confirm progress
Notify/ escalate if necessary
Ensure service restoration
Update records/systems
Provide statistics if needed
RANGE
Access Network
Transmission

Switching
Customer Queries/ Faults
TMNET TIENET
Customer Network
Customer queries
Planned Work
Non-voice Services
Environmental
OUTPUT 4
Provided Reports
SUB-OUTPUTS
Receive and analyze request
Collect information
Process information
Generate report
Distribute to relevant role players
RANGE
Transmission
Switching
Access Network
Customer Queries/ Faults

IP Networks
Customer Network
Planned Work
Non-voice Services
Satelite Equipment and Services
Broadband Services
International
Environmental

Core Competencies

FUNCTIONAL KNOWLEDGE
Fault finding procedures; Customer Care; Network Layout; Network Management System ; Network Technology; Telkom Policies; Telkom Procedures; Telephone etiquette
FUNCTIONAL SKILLS
Analytical; Computer Literacy; Coordinating techniques; Decision Making; Planning; Problem Solving; organizing; controlling.
ATTITUDES/ LEADERSHIP COMPETENCIES
Customer Focus; Initiative; Performance Driven; Proactive; Reliable; Adherence to Telkom policies and procedures; Punctual; Team Player; Innovative.

Certifications

Education

• NQF 6: 3 year Diploma/ National Diploma
• OR NQF 4: Grade 12 and relevant modular training

Experience

• No experience
• OR 3 years relevant experience

Additional Information

Special Requirements

• Ability to work shifts
• Ability to work overtime
• Ability to be on standby/ work overtime

Physical Requirements

Key Stakeholders

Click here to apply

All the best with your applications