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Employee Relations Specialist
We’ve got an exciting, brand new opportunity at Ackermans as a Employee Relations Specialist to join our HR department. This role will be responsible to provide sound, effective services, advice and support on labour (employee) relations matters to line managers and the broader HR team.
We’re a fully in-office team. This role is based at our Regional Offices, Centurion & our DC, Hammersdale.
Knowledge & Skills Required:
- Training & development with regards to basic principles of IR
- Extensive knowledge of labour legislation i.e. LRA, BCEA, etc.
- Extensive knowledge of contractual law, i.e. contracts of employment
- Thorough working knowledge of Employee Relations from within a strategic framework of employee engagement (i.e. ER rather than IR in isolation which includes remuneration and benefits, business communications, policy research and formulation)
- Extensive Knowledge of Employment Equity planning, consultations and EE forums
- Proven ability to plan and implement commercially viable and business-relevant policies, practices and initiatives which are legislatively compliant and support the company strategy
- Ability to improve knowledge of labour (employee) relations practices within HR and business
- Ability to work at both a strategic and operational level.
- Sensitive people skills: a high level of emotional intelligence; excellent interpersonal skills; a wide understanding of people issues
- Ability to demonstrate presence and credibility within the organisation
- High competence in interpersonal, consulting, communication, negotiation and coaching skills at all levels will be required.
- Ability to engage with and influence leaders successfully on key change initiatives.
Qualifications & Experience Required:
- Bachelors Degree in Human Resource Management and/or Labour Law
- A minimum of 3 years experience representing at the CCMA incl. arbitration.
- A minimum of 3 years active participation in multi-unionized environment incl. collective bargaining, wage negotiations, strikes & lock-outs etc.
- A minimum of 3 years experience industrial relations experience at management level with disciplinary matters incl. chairing, initiating, training & development.
- Minimum of 3 years experience in leading an Employment Equity Forum and managing the life cycle of an Employment Equity Plan.
- Retail Experience
Key Responsibilities:
1) Policy Research and Formulation
- Develop appropriate policies and practices to match Ackermans’ overall business and HR goals and culture.
- Conduct appropriate research on new developments through benchmarking and networking.
- Contribute to the review, revision, introduction and implementation of new or updated HR/Company policies, guidelines and processes.
- Partner with HR and line and guide and advise on policy related issues, with a focus on empowering line managers and HR team to develop a proactive approach to ER.
- Ensure effective case management and implement improved and more business friendly policy and procedure
- Ensure consistent implementation of company policies and procedures by team members through effective monitoring and regular reporting
- Make recommendations with regards to process/policy adjustments/improvements
- Keep up to date with current legislation and update relevant company policies
- Ensure that disciplinary guide and other company policies and procedures are researched and updated to ensure compliance and clear understanding and interpretation of such across the business.
- Ensure employment guides and procedure manuals are updated and available to business.
- Develop and maintain Letters of Appointment (LOA’s) for all Africa operations (RSA, Botswana, Lesotho, Namibia, Swaziland and Zambia).
2) ER Administration, Analysing & Reporting
- Identify and develop relevant ER reports: compliance reports to track conditions of employment.
- Identify IR trends in the business and put measures in place to address priority areas identified.
- Ensure appropriate record keeping with regard to industrial relations and performance management of employees.
- Manage the Employee Relations Inbox.
3) Disciplinary Support and CCMA Representation
- Represent Company at conciliation and arbitration levels.
- Manage high priority and complex cases, including preparing and briefing parties where necessary, on collective and individual IR matters.
- Support facilitation and resolution of employee conflicts/issues.
- Provide labour relations advice and expertise in partnership with line and HRM team.
- Provide consultation and support on labour relations matters to the bargaining unit managers.
- Provide advise and support to DHRM’s in preparation for their CCMA cases.
4) Training
- Ensure that all available ER training material is updated and relevant as per legislation and Code of Good Practice.
- Provide training to relevant parties on ER trends annually and/or empowering IR knowledge and application.
5) Collective Bargaining and Industrial Relations
- Provide collective bargaining services to business and/or union management.
- Foster healthy union relations by enabling line managers, field and support centre HR teams to address and resolve issues raised efficiently and effectively.
- Facilitate communication of business decisions relating to e.g. retrenchments, shop closures, stock loss etc. working in close cooperation with management and HR stakeholders.
- Manage any changes and updates to union relationship agreements.
- Enable open channels of communication between unions and company.
- Attend national forums when requested and keep management informed of national issues such as strikes, lock-outs, legislation and industry updates etc.
- In close cooperation with HR and line managers, conduct and manage Wage Negotiations in RSA, Botswana, Lesotho, Namibia, Swaziland and Zambia – provide info to the HR team and line management on national trends and settlement overviews in order to obtain mandate from the board.
- Act as coordinator/chair for management bargaining team or bargaining advisory team.
- Assist and participate in post-bargaining rollout and training initiatives as required.
- Ensure consistent application of applicable collective agreement(s).
6) Employment Equity
- EE Forums
- Construction of EE Plan
- Sign off process
- Reporting, tracking and communication to business.
Social Media Manager
Job Purpose:
To lead and implement a comprehensive social media strategy for Ackermans (CFE and Commercial), driving brand engagement and alignment across categories. This role focuses on creating impactful, on-brand content, managing a small team, and analyzing performance. The Social Media Manager will collaborate closely with key stakeholders to ensure consistent messaging and optimized campaigns, enhancing Ackermans presence across all digital platforms.
Key Responsibilities:
1. Social Media Strategy Development and Execution
- Develop and implement a comprehensive social media strategy across all platforms (Facebook, Instagram, TikTok, LinkedIn)
- Align social media efforts with Ackermans CFE, Commercial, CLVM, and Digital Marketing objectives, ensuring accurate reflection in promo grids.
2. Content Creation and Management
- Ensure social media content aligns with Ackermans content plan, including collaboration with ATL, PR, and buying teams.
- Develop platform-specific, engaging content with in-house teams and external agencies.
- Manage social-only campaigns, ensuring timely content delivery across all platforms
3. Management
- Financial Management (Budgets)
- Stakeholder Management
- Talent Management (Resourcing, Performance & Talent/Succession Planning)
4. Performance Analysis and Optimization
- Analyze social media performance using Brandwatch and Salesforce to generate insightful reports and identify areas for improvement
- Collaborate with the Customer Insights team to generate advanced analytics for deeper audience understanding.
- Identify actionable insights to optimize future campaigns.
5. Industry Trends and Best Practice
- Keep the business updated on new social media trends, tools, and benchmarks.
- Provide quarterly presentations with recommendations for innovative strategies.
Qualifications Required:
Essential:
- A Grade 12 Certificate / Matric
- National Diploma / Degree in Marketing or an equivalent qualification
Preferred:
- Digital marketing qualification
Skills Required:
- Excellent written and verbal communication skills
- Highly organized
- Attention to detail
- Creative thinking with the ability to develop innovative content and campaign ideas
- Strong knowledge of platform-specific algorithms (e.g., Facebook, Instagram, TikTok) to optimize performance
- Analytical skills to interpret data, derive insights, and make data-driven decisions
- Visual content understanding
- The ability to:
- Manage multiple priorities and deadlines in a fast-paced environment
- Lead and motivate a team, fostering collaboration and growth
Experience Required:
Essential:
- A minimum of 3 years’ experience in a social media strategy role
- A minimum of 2 years’ experience at a management level in Marketing, which specifically includes responsibility for managing a team
- Experience in working across several different business units and functions
- Strong knowledge of social channels (e.g., Facebook, Instagram, TikTok)
- Proven track record of developing and executing successful social media campaigns
- Strong understanding of social media analytics and reporting tools (Brandwatch, Salesforce)
- Ability to create and curate content tailored for multiple social media platforms
- Influencer marketing knowledge, identifying and working with influencers to drive campaigns
Preferred:
- Experience within a clothing retail environment is preferred
Knowledge Required:
- Knowledge of social media platforms and their best practices (Facebook, Instagram, TikTok, YouTube, Pinterest, and emerging channels)
- Knowledge of social media algorithms and trends to optimize content and engagement
- Knowledge of analytics and reporting tools (Brandwatch, Salesforce, Google Analytics) to measure performance
- Knowledge of content creation workflows and collaboration with design, photography, and videography teams
- Knowledge of influencer marketing strategies and partnerships
- Knowledge of brand management and tone of voice to ensure consistent communication across channels
- Knowledge of competitor analysis techniques to benchmark performance and identify opportunities
Admin Supervisor – Cala
Knowledge Skills & Experience
– Excellent customer care and communication skills.
– Accurate and efficient till operating skills with a good track record of overs and unders.
– High standard of work on sales floor in terms of standards.
– Good record of attendance and punctuality.
– Consistent application of Ackermans values, policies and procedures.
Please note: Should you not be contacted or liaised with four weeks after the closure of the advert, you have regretfully been unsuccessful.
Please note: In terms of the Ackermans policy for appointments and promotions, preference will be given to internal applicants who meet the competencies and minimum requirements for the position. Preference will also be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.
Online Commerce Finance Systems Business Analyst
The successful candidate will act as the interface between the Systems Teams, Business, PIT and other 3rd Parties, through a set of tasks and techniques, to recommend solutions (New and or improved business process, information systems, software applications) that enable the Functional Department/s and Business to achieve its goals.
We’re a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.
Finance & systems experience required
Essential
- Proven experience in a Finance environment
- Exposure to Financial Systems and processes
- Proven experience of business processes flowing into journal entries & finance reporting
- Business Analyst exposure: system analysis; business process development, including the facilitation of workshops, stakeholder management
- Finance System support exposure: maintaining an incident management process; analysing the nature of incidents; liaising with system developers in order to resolve incidents.
- Co-ordination of quality assurance and testing
Preferred
- Experience in online commerce (finance team), mobile industry, finance revenue, cash & banking reconciliation
- An understanding of in-store & website transactional messaging environment
- Finance inventory / finance treasury / revenue / cash reconciliation experience
- Previous experience as a Business Analyst / Systems Business Analyst will be an advantage but not a necessity
- Thorough grasp of business fundamentals and strategic priorities from a financial perspective
- Understanding of writing business requirements, system requirements and functional specifications
- Project Management responsibilities
- Exposure to successful technology implementation and process projects
- SAP Finance
- Business Analyst/Business Partners/SME’s (Subject Matter Expert)
Qualification required
Essential
▪ Grade 12 Certificate/Matric
▪ A relevant Degree and or Higher National Diploma (Information Technology, Computer Science, System Design, Management Science, Business studies, Information Systems, Business Analyst)
Preferred
▪ Project Management Diploma/Certificate
Knowledge & Skills required
Knowledge required:
▪ Waterfall and Agile working methodologies and principles.
▪ Working knowledge of implementing and maintaining systems/services/applications.
▪ Knowledge of PMBOK and BABOK management principles
▪ Ability to compile quantitative and or qualitative information/reporting
▪ MS Suite Intermediate – Advanced user
▪ System integration (environment/area specific)
▪ Knowledge of Personal Data Protection – POPIA
▪ Working knowledge of:
o Cloud based (SaaS) software applications that can enable services.
o Hardware and Software lifecycle management
o SDLC
o Change Control governance principles and Defect management.
o Fit for purpose system integration in an ERP- and non-ERP environment.
o Utilising various modelling techniques
o UI / UX
o Process Mapping tools (Draw.io, etc)
Skills required:
- Planning
- Analytical
- Critical thinking
- Multi project/activity management
- Prioritisation of projects/activity/resources
- Requirement’s elicitation
- Risk management
- Facilitation
- Communication
POS/ Digital Business Analyst
This role responsibility is to act as the interface between the Systems Teams, Business, our IT Partner and other 3rd Parties, through a set of tasks and techniques, to recommend solutions (New and or improved business process, information systems, software applications) that enable the Functional Department/s and Business to achieve its goals. The Business Analyst will service eCommerce with continued future evolution development of current capabilities, as well as support the Marketing and Point of sale teams with ongoing initiatives.
QUALIFICATIONS REQUIRED
Essential:
- Grade 12 Certificate/Matric
- A relevant Degree and or Higher National Diploma (Information Technology, Computer Science, System Design, Management Science, Business studies, Information Systems, Business Analyst)
Preferred:
- Business Analysis Diploma/Certificate
EXPERIENCE REQUIRED
Essential:
- Established record of accomplishment in eCommerce
- 3+ years’ experience as a business analyst with hands-on experience with eCommerce Systems
- 2-5 years’ experience in Apparel Retail (Business area specific / Systems), with exposure to:
- Business process exposure/understanding (Area specific)
- Process optimizing/improvement
- Elicitation and documenting BRS/BRD
- IT and 3rd party collaboration
- Setup, Management, and execution of testing
- Project Management
- Training/Change management
- Systems/Business support for BAU
- System Architecture understanding (area specific – integration environment/technical competency)
- Unified Modeling Language (UML – High-level context diagram, Product Breakdown Structure, System Architecture diagram, Flow Chart, Business Workflow diagram, Business Process Model and Notation, Use Case diagram, Use Case Narrative)
- Intermediate experience with the Microsoft Power Platform toolset:
- Powerapps
- Powerautomate
- Power BI
- Dataverse
JOB RELATED KNOWLEDGE & SKILLS REQUIRED
KNOWLEDGE required:
- Waterfall and Agile working methodologies and principles.
- Working knowledge of implementing and maintaining systems/services/applications.
- Knowledge of PMBOK and BABOK management principles
- Ability to compile quantitative and or qualitative information/reporting
- MS Suite Intermediate – Advanced user
- System integration (environment/area specific)
- Knowledge of Personal Data Protection – POPIA
- Working with business users to build reports and dashboards
- Facilitating successful integration between eCommerce systems
- Working knowledge of:
- ECommerce Payment Gateways
- ECommerce Website Platform tools, preferably Magento
- Product Information Management tools (PIM) to manage product data
- Microsoft 365 and Power platform tools
- Cloud based (SaaS) software applications that can enable services
- Hardware and Software lifecycle management
- SDLC
- Change Control governance principles and Defect management
- Fit for purpose system integration in an ERP- and non-ERP environment
- Utilising various modelling techniques
- UI / UX
- Process Mapping tools (Draw.io, etc)
KEY RESPONSIBILITIES include:
- Business requirements development
- Process flow and use case development
- Inform design process and ensure design meets the business goals and objectives
- Define and maintain test acceptance criteria and test case development
- Write effective test cases based on business requirements, use cases and design
- Test execution to ensure we launch and maintain a quality digital product including User Acceptance Testing, End-to-End Testing and Regression Testing.
- Assist in defect tracking, defect triage and issue resolution
- Inform others of issues that may affect the schedule, budget, or scope of the project
- Develop and maintain support and launch documentation
- Provide website support
SKILLS required:
- Planning
- Analytical
- Critical thinking
- Multi project/activity management
- Prioritisation of projects/activity/resources
- Requirement’s elicitation
- Risk management
- Facilitation
- Communication
Product Technologist: Menswear & Boyswear
We are seeking a talented Product Technologist to join our team. Your role will involve providing critical technical support by maintaining and enhancing the consistent quality of our products and processes, aligning with the company’s overall product strategy.
If you’re passionate about delivering high-quality products and have a keen eye for detail, this could be the perfect opportunity for you!
Key Responsibilities:
- To accurately assess products against company standards and specifications in accordance with the critical path to ensure consistent compliance across all departments and suppliers
- To research, source and assist in the development of new and existing products in accordance with company strategy
- To maintain, communicate and issue standards and product specifications
- To review and provide insights regarding necessary product specification adjustments in accordance with Company strategy
Knowledge required:
- Retail Business processes
- Relevant legislation (e.g. Country of Origin Labelling Act)
- Knowledge of SABS standards
- Supplier base knowledge
- Related services – Distribution Centers, Customer Care, Marketing, Stores, Information Technology, Shipping, and Packaging
- Understand Retail Business critical path
- Departmental (Product Technology) processes and standards
- Product Technology objectives and strategies
Skills required:
- Product development, technical design and/or pattern making
- Sound problem-solving and decision-making skills
- The ability to communicate business expectations effectively to suppliers and technical information to non-technical audiences
- Effectively represent the company to external customers, suppliers and stakeholders
- Excellent accuracy and attention to detail
- Analytical skills
- Sound planning, organising & time management skills
- Good networking, interpersonal and relationship-building skills
- Negotiating skills
- Good conflict management skills
- Work independently, as well as be a team player
QUALIFICATIONS & EXPERIENCE
Experience required:
- 3 years manufacturing experience (preferably within a clothing environment) and/or sample room experience
- or 3 years retail experience in product technology with exposure to a broad range of clothing
- Experience working with merchandise suppliers to ensure good product quality and practices
- Experience in product fit and measuring requirements
- Experience in assessing samples and advising on fit for purpose, fit and technical outcomes
- Experience in 3D pattern design
- Outwork (printing, dye-house, fabric mill) exposure
- Experience in garment laboratory testing
- Exposure to production floor, work study and process engineering
- Exposure to textile dyeing, printing and finishing processes
- Exposure to general attachments to specialised manufacturing units
- Exposure to product washes / dyeing processes
- Exposure and/or experience in production quality auditing of textiles
- Exposure to textile development
- Exposure to automation/manufacturing machinery
- Experience in product specific manufacturing, pattern making & grading
- Exposure to pressing, ironing and fusing
- Computer literacy including programs such as Microsoft 365
- Relevant experience in production-related health and safety practices
Essential Qualifications
- Grade 12 Certificate/Matric
- National Diploma in clothing/fashion design /clothing management OR
- Bachelor’s degree in Consumer Science or similar
Preferred Qualifications
- Certificate in Fibres and Fabric
- Proficient in Adobe Design Suite (Acrobat, Illustrator, In-design & Photoshop)
- Diploma/Degree in Packaging Technology from the Institute of Packaging South Africa
Tax Accountant
The successful candidate will manage the Operational Tax, Income Tax and VAT aspects of the Botswana, Lesotho, Namibia and Eswatini (BLNE) subsidiaries and South Africa and ensure 100% compliance with Revenue Authorities.
They will report directly to the Finance Manager and will be part of a structured Finance team.
We’re a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.
ROLE RESPONSIBILITIES:
Income Tax Management
- Tax Accounting (quarterly and at year end)
- Raise any data errors and assist in correcting errors
- Compile tax calculations for reporting purposes
- Compile deferred tax calculations for reporting purposes
- Prepare tax journals
- Arrange provisional tax payments (BLNE+Z)
- Review provisional tax payments prepared by the Project Accountant – Tax
- Calculate income tax for return purposes
- Prepare and submit income tax returns (BLNE+Z)
- Arrange income tax payments (BLNE+Z)
- Review income tax returns prepared by Project Accountant-Tax
- Prepare annual calculations
- Arrange invoicing and payments between Companies
- Calculate withholding tax payments
- Review work done by Project Accountant-Tax
Indirect Tax Management
- Obtain data for VAT calculations and assess reasonability
- Raise any data errors and assist in correcting errors
- Implement controls and reasonability tests
- Review the monthly VAT returns for reasonability and accuracy and highlight any discrepancies
- Advise business on correct VAT treatment for new products or business streams
- Review the current procedures for processing of invoices to highlight areas of potential VAT exposure
- Obtain data for Customs calculations and assess reasonability
- Raise any data errors and assist in correcting errors
- Implement controls and reasonability tests
- Review the processes in paying over of import duties
- Resolve discrepancies from SARS statements
- Maintain the Tax Compliance Register (issued by Pepkor Group Tax)
- Obtain Tax Clearance Certificates from all Revenue Authorities and deal with any issues that may arise.
Stakeholder Management
- Internal: Build strong relationships with FM’s and their teams, ensuring that all required changes (recons, tax, etc) are effected
- External: Build strong relationships with Pepkor Group Tax and other Tax Managers in the Group, ensuring alignment
- Effectively manage relationships with Revenue Authorities and in-country Consultants
- Ensure current relationship with Specialty is maintained and improved
- Effectively manage the relationships with in-country 3rd Party suppliers
General Accountant
- Accurate verification and authorization of bank and EFT payments in a timely manner
- Ad hoc tasks as required by Finance, such as (but not limited to):
- Deal with historic queries
- Be an important part of projects around sourcing structures, etc and the communication of the Tax risks associated with it.
- Any other tasks and projects that the Business is involved in
EXPERIENCE REQUIRED:
Essential:
- 2-5 years relevant experience
- Tax administration and compliance experience
- Advanced level of MS Excel
- Understanding of tax legislation
- Experience in liaising with regulators on tax matters (e.g. audits/revenue authorities)
Preferred:
Experience in retail and listed environments
QUALIFICATIONS REQUIRED:
Essential:
- Bachelors Degree in Accounting or Tax
- CA(SA) qualification or A Registered Tax Practitioner
JOB RELATED KNOWLEDGE AND SKILLS REQUIRED
KNOWLEDGE required:
- Excellent knowledge of Corporate and Indirect Tax legislation
- Knowledge of Accounting principles and practices
- Knowledge of financial and management accounts reporting requirements
- Knowledge of management accounts up to balance sheet
- Knowledge of financial report writing and commentary
- Knowledge of diverse business units
SKILLS required:
- Sound numerical and analytical skills
- Presentation skills
- High Levels of Computer literacy – advanced Excel
- Ability to work independently as well as in a team
- Ability to work under pressure
- Attention to detail
Design Specialist: Footwear
Our Trend & Design team is on the lookout for a Footwear Design Specialist! In this role, you’ll be responsible for researching and interpreting trends to create stylish, on-point footwear designs that align with our customers’ needs. You’ll work closely with the team to ensure that every piece offers the perfect balance of price and value. If you’re passionate about shoes and love staying ahead of the latest footwear trends, we’d love to have you join us!
Key Responsibilities:
- Trend research – Interpreting relevant trends for specific department (including seasonal themes, colour, print direction, key looks and key items)
- Collaborate with Buyers to provide input into Range Builds
- Translate the trend seasonal direction into customer appropriate fashion ensuring that key stakeholders in the business have a clear understanding of how to apply the trend to their portfolios
- Collaborate with Buyers on product development
- Draw up product CADS and Tech Packs
- Briefing graphic designers
- Interpret trend and design and SBU strategy into operational plans
- Deliver operational plans and processes aligned to strategy
- Continuously keep abreast of updates to these trends through understanding our customer sales
- Ensure effective cross-functional collaboration and alignment with Buying and Product Technology departments for effective execution of Company strategy
- Continuously flag in-season international retail shifts keeping latest Ackermans sales and customer preferences top of mind, highlighting new test and category opportunities.
Skills required:
- Global trends collected, researched and filtered in line with the Ackermans brand positioning (seasonally, monthly and continually).
- Awareness of global, local and holistic trends ensured.
- Good strategic, conceptual skills and a solid knowledge of South African retail landscape
- Proficient in Adobe Creative Suite
- Strong eye for fashion and detail with the ability to predict, analyse & monetize future retail and fashion trends for local customer
- The ability to research and provide mood, colour, print and silhouette direction, drawing from many sources of influence including runway, street, retail, culture, art, social media and trend services.
- Appropriate trends, items, colour, styling, materials and patterns proposed and prepared in an exciting, understandable and appropriate format.
- The above presented and work-shopped with buying teams in a style that is credible, convincing and persuasive.
- Excellent interpersonal, communication and negotiation skills
- All communication demonstrated in an in-depth trend knowledge coupled with a business understanding.
- Strong relationship building and influencing skills
- Excellent time management, organizational and administrative skills and presentation skills
- High energy level and is performance-driven and deadline-orientated
- Creative with an eye for detail, analytical and systematic, passionate about fashion
- Flexible, function under pressure and maintain a positive attitude and work
- Multi-task and to deal with complexities, use initiative to solve problems
- Work independently, as well as be a team player, strong interpersonal skills
Knowledge of:
- The retail merchandise cycle with regards to buying
- Technical knowledge / product construction of Footwear
- The knowledge on how to stay abreast of emerging macro trends, micro trends and cultural phenomenon and consistently communicate these trends to all levels, both within as well as outside the Company
Essential:
- Minimum of 3-5 years’ experience in footwear design
Qualifications:
- A Grade 12 Certificate/Matric
- Relevant Degree (e.g. Fashion Design) or Diploma
Shop Assistant/Cashier P27
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
Shop Assistant/Cashier P27 Areas Kagiso,Soweto & Roodeport
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
Shop Assistant/Cashier P27 Cradlestone 1184
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
Shop Assistant/Cashier P27 Northgate 1022
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
We wish you all the best with your applications
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