DSV Vacancies - Vacancies with Collen

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To apply, click on the link at the end of the posts and all the best with your applications.

Administrative Assistant, Export Documentation, Healthcare

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Johannesburg
Job Posting Title: Administrative Assistant, Export Documentation, Healthcare
Time Type: Full Time

Job Related Requirements:

2 years experience in a logistics environment?
2 years experience in a customer service role handling order queries, as well as customer and client queries
1 year export experience (issuing shipping documents – commercial invoices, packing lists), understanding the export process, issuing proforma invoices

Good time management and analytical skills with high levels of attention to detail
Good interaction skills.

Added Advantages for this Role:

Knowledge of an export document package will be an advantage.

Computer Literacy Level:

Basic Microsoft Office knowledge.

Main Purpose of the Role:

The main functions are processing of orders and shipping documents and dealing with Freight Forwarders on a regular basis. Answering customer calls quickly and efficiently. Dealing with Client companies on a regular basis. Maintaining the filing system. Liaising with other departments to ensure improved customer service levels. Feedback to customers and clients on a regular basis will be required.

Duties and Responsibilities:

Processing orders following the correct procedures
Meeting department KPI’s monthly
Issuing shipping documents for all shipments on export documentation package
Issuing proforma invoices on export documentation package
Handle customer queries timeously and efficiently.
Answering customer calls quickly and efficiently.
Dealing with Client companies on a regular basis.
Maintaining the filing system.
Liaising with other departments to ensure improved customer service levels
Issuing Letter of credit documents
Arranging pre shipment inspections

Additional Job Information:

Organised and able to plan well
Must be a team player as well as customer service focused
Must be able to work overtime as and when required
Tolerance for stress and the ability to meet deadlines
Accuracy and attention to detail is essential
Must be able to communicate with people at all levels.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Analyst, Implementation & Customer Application (EDI/API), Air & Sea

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Analyst, Implementation & Customer Application (EDI/API), Air & Sea
Time Type: Full Time

Main Purpose of The Role:

LIAISE WITH Customer & Service Provider, Account owner and IT to deliver EDI/API integration projects on time and WITHIN KPI.
REVIEW AND VALIDATE customer requirements and submit Business Request Form.
DEFINE To-Be Process (process mapping) and develop Internal Operating Procedures and manuals together with Key Account Manager teams for operational use.
DEVELOP User Acceptance Tests and ensure execution and sign off.
FACILITATE system training to operations for customer specific processes.
IMPLEMENT EDI/API integration in the business with support from Customer Integration Office
ACT AS the first escalation point to management for Customer Integration Office.
MANAGE and adhere to all defined KPI’s to avoid penalties and additional costs on integration projects.

Minimum Requirements:

Experience: 4-6 years in Business Analysis, Consulting, or a related Systems role, with a strong emphasis on EDI/API integrations.
Customer Engagement: Proven experience in a front-facing role, engaging directly with customers.
Industry Knowledge: Experience in Freight Forwarding or Logistics is a plus.
Additional Considerations: Candidates in a current Freight Forwarding role in Operations or Account Management with suitable technical acumen and experience in customer integrations may be considered.

Qualifications:

Matric (essential)

Advantageous to have Industry level qualification/ tertiary qualification.

Computer packages

Solid understanding of EDI/ API technos and disciplines, Forwarding related TMS or customer visibility platforms advantageous, knowledge of main ERP systems advantageous

Duties and Responsibilities:

Supports business/sales organization during tender/RFQ process related to customer integration from a business perspective.
First point of contact for local business, sales organization when an integration and/or adjustment is requested.
Responsible to collect documentation and test files from customer i.e. mandatory files for allocation of technical resources: Customer/Partner Message Instruction Guide (minimum confirmation that the MIG version we have is still valid), Customer Sample Files (inbound test files), XSD schema (if the customer is using XML file format)
Responsible to collect documentation of operational requirements e.g. operational processes, TMS triggers.
Starts integration process by submitting BRF.
Supports and align with IT for creation of Customer Scope Document (CSD)
Responsible for customer to sign-off CSD.
Defines full setup of test scenarios and create/define reference shipments for all messages related to the request, inbound & outbound.
Supports IT during creation of BRD and EDI specification.
Sign-off the BRD before request is moved into build/development phase.
Take part in integration planning together with operations, EDI developers, IT and Central Integration Office Project Manager
Ensures all necessary business approvals are obtained within the agreed timeframe.
Ensures that all local stakeholders are aligned.
Ensures that all local contributors have committed to the plan and are delivering on time and according to best practice to ensure best quality.
Acts as the first escalation point to business management for Customer Integration Office
Supports IT to execute Integration Test from an operational and customer point of view e.g. processes, procedures and work instructions.
Ensures that the User Acceptance Tests (UAT) scenarios are created in due time prior to UAT to avoid delay in UAT.
Responsible for execution of User Acceptance Test (UAT) with support from IT, Business and customer.
Available for trouble shooting during UAT.
Responsible for customer to sign-off UAT including UAT-log (sign-off need to be documented).
Ensures that processes, procedures, and work instructions are made for business.
Ensures that training is executed (if needed) and business is using the system as intended.
Responsible for arranging, facilitate and document hypercare meeting with customer (internal hypercare meetings are handled by CINTO).
Responsible for raise ticket/incident related to technical issues identified during hypercare investigation.
Acts as the first point of contact for business after Go-live, troubleshooting and advising on issues during hypercare period.
Available during hypercare.
Full support on all local Customer integrations post go-live according to defined standard process.

Added Advantages

Strong Technical/ System acumen
Deadline driven.
Strong administration and Communication skills
Ability to connect with people and build solid relationships.
Pragmatic and hands-on approach
Project Management skills
Dynamic
Ability to create and present presentations to both internal and external audiences.
Strong analytical skills
Solution-minded

Key Account Manager, Operations, Air & Sea

Location: ZAF – Cape Town, Falcon Cres (Headquarter)
Job Posting Title: Key Account Manager, Operations, Air & Sea
Time Type: Full Time

Main Purpose of the Role

DSV Cape Town have dedicated operations teams for our Retail business. This team manages all import shipments into Cape Town & Durban from various suppliers globally – mainly China and India. Within the team we have an import controlling function which receive documents, open files and pass shipment through for customs clearance. This includes accurate accrual and charge capturing. Manage movement of cargo from origin port to port of destination and charges are received for on time and accurate billing. The Operational Key Account Manager (OKAM)- manages the team and their tasks to ensure maximum efficiency and productivity. The OKAM will also need to manage the profitability of the customer and ensure all their KPI’s are managed in accordance to the service level agreement. They play a critical role in steering the operations team strategy in a direction that meets both customer and business requirements.

Job Related Requirements

Grade 12 Certificate
Minimum 5 years’ experience in Ocean Freight Forwarding
Minimum 3 years in managing people (supervisory or other)
Tertiary Qualification in Supply Chain or Logistics will be an added Advantage

Electives

Knowledge of current incoterms
Knowledge of Retail Logistics / supply chain
Knowledge of Order Management Systems
Good Communication Skills
Direct client facing
Requirement to work on excel reports at intermediate level
Previous Experience in Cargo Wise One (operating system)

Duties and Responsibilities

Management of operations team assigned to a specific set of customers
Liaise with customers daily to ensure alignment of operational tasks and objectives
Develop and maintain strategic relationships with customers
Support Key account manager with account reviews and presentations
Ensure account profitability is well managed and customer rate card is maintained
Manage and maintain service levels within the KPI’s set out in the service level agreement.
Understand the intricacies of the customers service requirements
Manage the team to ensure optimal efficiency and productivity
Collate weekly / monthly / quarterly data to present at customer meetings
Ability to work overtime as operational requirements

Sales Representative, New Business, Road Logistics

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Sales Representative, New Business, Road Logistics – 90640
Time Type: Full Time

Main purpose of the Role
To sign up new accounts and maintain and grow existing customer base for the allocated branch and meet monthly and annual retention targets
Strategic accounts need to be signed up and the implementation of these accounts need to be managed by the candidate

Basic Minimum Requirements – Non Negotiable
Matric / Grade 12
2-3 years Senior Key Account Management & New Business sales experience
Experience in prospecting for new business
Experience in achieving new business targets set
Tender Management
Experience in selling cross silo solutions and presenting to C Level
Maintain and grow existing customer base
Signing up New Accounts and growing business
Experience with implementation of strategic accounts

Skills and Competencies
Basic understanding of the logistics industry and supply chain
Strong administrative skills with high attention to detail
Strong business development skills
Exceptional professional conduct & appearance

Duties and Responsibilities
Maintain and grow the existing client base in the Distribution market for the allocated Region and meet monthly and annual retention targets that have been set
Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients
Manage client relationships, both existing and new where applicable
Monthly billing and financial reporting shared with the various stakeholders
General administrative duties – daily
Represent the DSV brand
Analysis of sales related information and report weekly to Regional New Business Sales Manager
Maintaining client data and update regularly
Continuous reporting on competitor and industry analysis
Assist in tender/proposal production and delivery (preparation and presentation)
Create sustainable value for customers by adopting an innovative approach to their business
Ensure that the required monthly and accumulative targets are met
Implementation and communication of signed business is shared with all stakeholders
Management of debtor’s days of clients within the company’s requirements
Ensure regular Inter department communication
Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
Ensure all client files are updated and maintained as per the company procedures and Quality Management System
Carry out any other duties as may be requested by Management
Update and maintain the internal CRM System
Meet the expected client call ratio KPI as indicated by your Manager
Reporting day to day to the Regional Sales Manager
Weekly and Monthly reporting (where needed / requested)

Forklift Driver, (NBC_24S), Solutions

Location: [[East London IDZ]]
Job Posting Title: [[Forklift Driver, (NBC_24S), Solutions]]
Time Type: [[Permanent Full-Time]]

BASIC MINIMUM REQUIREMENT : Matric or equivalent

TERTIARY QUALIFICATION : Not required

COMPUTER LITERACY LEVEL : Advantageous – MS Suite Basic

ADDITIONAL COMPUTER SKILLS : Advantageous – WMS

JOB-RELATED REQUIREMENTS :

Minimum of 2 years’ experience in Automotive Warehousing environment.
A good understanding of JIS supply.
A valid forklift license is essential.
Ability to work overtime when required.

ADDED ADVANATGES :

Basic use of scanners and understanding or willingness to learn warehouse management systems

MAIN PURPOSE OF THE ROLE :

Assist DSV driver with return of empties and complete stillages regarding offloading and loading.
Make sure stillages are correctly staged in Marshalling area
Supply stillages in sequence to line side and return empties to marshalling area
Always keep production running so it’s important to monitor all parts supplied and maintain a clear buffer at fitment point and in marshalling area
Reporting of all part shortages timeously into DSV supervision.
Reporting of any quality issues at fitment point to your supervisor

DUTIES & RESPONSIBILITIES :

To follow defined standardized work instructions
Reading daily WIP to determine what material is required.
Report on all quality defects at fitment and report to supervisor on any requisitions requested by MBSA.
Locating required material in the correct line location
Ensuring that all work is carried out as per Work instructions and processes provided
Do all MHE checks daily
Always keep production running so it’s important to monitor all parts supplied and maintain a clear buffer on- line side and in marshalling
Make sure all paperwork is up to date
Ability to understand scanning devices implemented at MBSA
Understanding of DSV WHS management system
Assemble parts and look for quality defects
All check sheets are done daily, and compliance is followed as per DSV

General Manager, Operations, Road Logistics

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: General Manager, Operations, Road Logistics – 90474
Time Type: Full Time

Main Purpose of the Role

The General Manager is responsible for managing the branches, sites, suppliers, and clients for the region,

Aligning and executing the strategic deliverables of the region aligned with the overall objectives of the organization.

All branches and sites within the region need to be measured, operate optimally, to ensure optimal delivery of our Service Catalogue to Clients.
The General Manager is also responsible for the completeness of Revenue, for the financial performance, the Gross Profit profitability, delivery of the Service Catalogue as promised to clients, client retention, supporting growth and new business for the region and managing financial performance, operational excellence / efficiencies, and compliance within the region.

Basic Minimum Requirements

Grade 12 and a National Diploma or higher in a relevant field

Minimum of 5 years’ experience in the Logistics environment in a managerial role

Advanced knowledge of MS Excel (ability to Pivots, charts and formulas)

Comprehensive knowledge of P& L / financials

Knowledge of LRA and BCEA

Own vehicle

Skills and Competencies

Ability to liaise effectively with clients and colleagues at various organizational levels, both verbal and written.
Good time management skills .
Good administrative skills & daily planning skills .
Ability to adapt to a rapidly changing environment/technology.
Ability to work under pressure & meet deadlines without fail.
Ability to work beyond schedules working hours.
Manage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflict.
Skilled in public speaking and making presentations.
Problem solving techniques and process mapping tools to drive efficiencies and productivity.
Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions.
Identify talent and leverage skill sets of teams.
Work independently, but within the boundaries prescribed by DSV policies and procedures.

Duties and Responsibilities

•   To manage the delivery of the organization’s objectives through communication, measurement, and motivation of staff
•   To interface with shared functions ensuring continues cooperation and interactions with these functions.
•   To manage and deliver on our Service Catalogue to clients.
•   To manage cost and productivity within the region per branch or sites ensuring that efficiency and effectiveness is the order of the day.
•   To ensure compliance to internal and external controls and other KPI’s set at global and local level.
•   To deliver on the bottom-line budget commitments per branch and for the entire region, enabling the business unit to meet budget.
•   To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments.
•   Managing people’s performance and growth to create a sustainable business environment.
•   Adherence to deadlines and schedules.
•   Managing and controlling resources and risk management.
•   Administrative duties relevant to the position.
•   Interacting with customers at all levels – in person and telephonically.
•   Maintain and enforcing existing systems processes and controls with continuous improvement.
•   Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.
•   Actively managing daily operational performance to consistently achieve performance metric targets.
•   Ensure all vehicles owned; leased; hired; rented or supplied from suppliers (including owner driver) must be fully road worthy and compliant to all local legislation.
•   Actively drive all initiatives being implemented within the company within the region per branch per site.
•   Ensure that every branch or site is managing the branch fleet, maintenance of the branch fleet, condition of the branch fleet and fuel consumption of the branch fleet.
•   Responsible for implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management Systems and requirements. To ensure that working processes are aligned too the approved quality management systems and all legal and commercial requirement.
•   Oversee operational activities during peak times when visiting branches and sites.
•   Ensure that all branches or sites are using the financial tools provided to manage the branch or agency.
•   Review and validate that forecasts for the region per branch or site for the month and the year are accurate and justifiable.
•   Actively manage the P&L costs for the region per branch, timeously and accurately, duly validating explanations received from branches or site on variances.
•   Accurately budget for the following financial year based on local knowledge and budgeting guidelines.

Driver, Heavy Vehicle Rigid (NBC_11), Solutions

Location: [[East London IDZ]]
Job Posting Title: [[Driver, Heavy Vehicle Rigid (NBC_11), Solutions]]
Time Type: [[Permanent Full-Time]]

BASIC MINIMUM REQUIREMENT : Matric or equivalent

TERTIARY QUALIFICATION : Not required

COMPUTER LITERACY LEVEL : Advantageous – MS Suit Basic

ADDITIONAL COMPUTER SKILLS : Advantrageous – WMS

JOB-RELATED REQUIREMENTS :

Minimum of 2 years’ experience in Automotive Warehousing Environment.
A good understanding of JIS supply.
A valid drivers license and PDP is essential.
Ability to work overtime when required.

ADDED ADVANTAGES :

A solid understanding of supply chain within the automotive sector.

MAIN PURPOSE OF THE ROLE:

The safe and efficient delivery of JIS parts from to clients.

DUTIES & RESPONSIBILITIES :

To follow defined standardized work instructions
Ensuring that all work is carried out as per Work instructions and processes provided
Do all truck checks daily
Always keep production running so never deviate from routes.
Make sure all paperwork is up to date
All check sheets are done daily, and compliance is followed as per DSV

General Manager, Sales, Road (Automotive)

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: General Manager, Sales, Road (Automotive)
Time Type: Full Time

Main Purpose of the Role
Responsible for the overall management of the Automotive vertical and the Key Account Managers to which automotive accounts are allocated.
This means having an in-depth understanding of, and influence, on all functions in the Automotive industry, including Operations, Human Resources, IT and Finance and Sales.
Taking complete ownership for revenue retention and growth within Automotive vertical for Road with a view of expanding the portfolio into other DSV business units in future (Solutions and Air & Sea).
Strategically retaining, growing existing base and targeting new logos to meet ambitious Automotive vertical growth targets.
An effective General Manager achieves key business deliverables by driving sales performance in line with business objectives.

Basic Minimum Requirements
Grade 12 plus a National Diploma in a relevant field
Minimum of 10 years Automotive end-to-end Supply Chain experience of which at least 3 years must be in Automotive logistics or Automotive solution selling.
Advanced knowledge of MS Office
Own vehicle

Duties and Responsibilities
Ensure that the DSV Auto Sales team aligns to company and customer strategies to achieve long term relationships and profitable business within the portfolio.
Building and maintaining relationships within portfolio accounts (C-level) as well as internally with Regional Management and all Directors.
Creating a positive team environment and implementing new business effectively, managing Account Managers according to agreed Minimal Acceptable Standards (MAS).
This should be achieved by (but not limited to),
Commercial
1. Tender Submissions – Ensure DSV is invited and responds effectively to market tenders. Where required, to also compile and present proposals to customers
2. Revenue – Monitoring billing variance reports to identify revenue loss and leakage. Achieve new business and retention targets
3. Budgets – Setting annual budgets for all customers considering annual increases, Up/Down trade, trading days and individual customer seasonality. Identifying trends in customers to enable optimal resourcing for DSV
4. Debtors – Managing teams to achieve <35 days on DSO’s, Managing Account Managers to achieve ZERO debtors outstanding longer than 120 days and providing
guidance and assistance to resolve

Team Management
1. Annual goal setting – for all subordinates along with quarterly follow ups
2. Performance reviews – Quarterly and Annually
3. Soft skills – such as conflict management and motivation
4. Resource planning – to always ensure sufficient capacity

Governance, Compliance and Reporting

1. Contract Negotiation

2. Liabilities
3. Insurance
4. NDA’s
5. Penalties
6. Annual Rate increase calculations and implementation
7. Ensure updated and singed contracts for all customers
8. Ensure and keep a register of annual increases applied
9. Monthly reporting of new business and retention achievement
10. Monthly and annual insurance declaration compliance

Relationship management
1. Customer Engagements – (either on site or virtual) consisting of weekly operational meetings, monthly business reviews and quarterly strategic sessions. Also, ensuring execution off all initiates arising from these sessions
2. Customer escalations – Swiftly deal customer escalations and identify feasible solutions to prevent reoccurence
3. Internal relationships – Build strong relationships with other departments and business units within DSV to promote an efficient and effective working environment

Solution Design
1. Technical guidance – Provide expert advice to sales staff in designing new solutions to customers while remaining within the parameters set out for each business unit
2. Process design – Continuously assist in developing new processes to ensure effective and profitable business practices
3. Implementation – Oversee the implementation of new accounts or services

In Summary – A General Manager | Automotive is 100% self-motivated and does not measure professional performance on completing working hours or the defined range of responsibilities. The responsibility is maintaining and growing accounts in a cost effective and efficient manner while delivering exceptional value to Automotive customers.
The individual would need to understand IT driven logistics and be knowledgeable in implementation and managing such accounts.
Initiative and total ownership is required to be effective in this role and strong business acumen with professional communication skills is critical.
Exploring creative and alternative revenue streams – technological / innovative industry solutions.

Sales Representative , Sky Services

Location: Johannesburg, OR Tambo
Job Posting Title: Business Development Manager, Sky Services
Time Type: Full Time

Main Purpose of the Role:

The main purpose of the role is to gain new business in the market as well as maintain new business secured, whilst increasing the logistics spend of each customer.

Ability to compile rates proposals/Estimates and presentations

Ability to conduct customer implementation

All administrative functions within the sales environment. Eg: Estimates, rates proposals & crm

Duties & Responsibilities:

Attend and complete the designated training for this program

Executive level engagement

Operational implementation of new business signed.

Contract negotiations

Profit maximization

Tender, proposal and contract development

Stakeholder account and relationship management

Business value propositions

Consultative selling

Opportunity analysis and qualification

Fulfill reporting requirements including but not limited to CRM Tool management

Tertiary Qualification:

Sales Courses

Job-Related Requirements:

Minimum of 3 years C&F sales experience.

Exposure to Air/Ocean Reefer/Perishable operations or sales will be advantageous.

Business Development Manager

Location:OR Tambo, Northern Perimeter Road, Sky Services
Job Posting Title: Business Development Manager, Perishable, Sky Services
Time Type: Full Time

Main purpose of role

The main purpose of the role is to gain new business in the market as well as maintain new business secured whilst increasing the logistics spend of each customer.

Ability to compile rates proposals/Estimates and presentations.

Ability to conduct customer implementation.

All administrative functions within the sales environment. Eg: Estimates and rates proposals

Duties and responsibilities

Attend and complete the designated training for this program

Executive level engagement

Operational implementation of new business signed.

Contract negotiations

Profit maximization

Tender, proposal and contract development

Stakeholder account and relationship management

Business value propositions

Consultative selling

Opportunity analysis and qualification

Fulfill reporting requirements including but not limited to CRM Tool management

Job related requirements.

Minimum of 3 – 5 years sales experience in Logistics, Supply Chain Forwarding/Shipping Line. Air/Ocean Reefer/Perishable sales or Airline exposure will be an advantage.

Electives

Good communication, negotiation and presentation skills

Tertiary Qualification

Sales Courses

Computer packages

Basic excel, PowerPoint, Microsoft word

DSV – Global transport and logistics

Business Development Manager, New Business Sales, Road

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Business Development Manager, New Business Sales, Road
Time Type: Full Time

Main Purpose of the Role

The main purpose of this role is to target specific secure distribution business that fits the company ideal client and product profiles

To maintain/grow existing customer base
Strategic accounts need to be won, implemented and maintained for a 12 month period before handover to the retention team

Basic Minimum Requirements

Grade 12 / Matric

Min 3 years Senior Key Account Management & New Business sales experience

Experience in prospecting for strategic new business
Track record in achieving new business sales targets
Tender Management. Including but not limited to sourcing of information, pricing and ensuring a professional output and meeting deadlines
Experience in selling secure distribution and presenting to C Level
Experience with implementation of strategic accounts

Skills and Competencies

In-depth understanding of secure distribution and supply chain
Strong administrative skills with high attention to detail
Strong business development skills
Strong problem solving skills
Strong commercial understanding
Professional conduct & appearance

Duties and Responsibilities

Maintain and grow the existing client base and meet monthly and annual retention targets that have been set
Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients
Manage client relationships – both existing and new where applicable
Monthly billing and financial reporting shared with the various stakeholders
Analysis of sales related information and report weekly to Regional New Business Sales Manager
Maintaining client data and update regularly
Continuous reporting on competitor and industry analysis
Manage tender/proposal production and delivery. (Preparation and presentation)
Create sustainable value for customers by adopting an innovative approach to their business
Ensure that the required monthly and accumulative targets are met
Implementation and communication of signed business is shared with all stakeholders
Management of debtor’s days of clients within the company’s requirements
Ensure regular Inter-department communication
Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
Ensure all client files are updated and maintained as per the company procedures and Quality Management System
Carry out any other duties as and when requested by Management
Update and maintain the internal CRM System
Meet the expected client call ratio KPI as indicated by your Manager

General administrative duties (daily)
Represent the DSV brand

Logistics Coordinator

Location: ZAF – Port Elizabeth, Uitenhage Rd (Struandale Facility)
Job Posting Title: Logistics Coordinator
Time Type: Full Time

SUMMARY

This role will be responsible for the Operational Requirements as set out by the Clients, with specific focus on RTMS.
Manage all CLIENT transport movements by:

Monitoring all loads assigned to CSR Routes, assigning available vehicles and drivers to the route in VFT
Monitor real time Status Updated, either by Mobile App, GPS devise and in absence of such update in VFT directly.  Using all the relevant systems and confidential information provided timorously within the customer’s SLA
Ensure the compliance with the CLIENT SLA by all suppliers, DSV and CLIENT plant
Communicate with RTM and DSV CLIENT plant Management on all exceptions

A full understanding of the Road Transportation process and being able to manage various logistical scenarios will be placed as top priority.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Liaise directly with the Suppliers, Drivers, Customer RTMS to ensure TRIP adherence
Monitor individual trip movements to be executed as provided in the Fine Loads Screen
Assign appropriate Driver and Vehicle in VFT to the TRIP
Monitor assigned vehicle and driver on GPS tracking to ensure on time collection and delivery
Liaise with suppliers on delays at pickup and escalate to Management and CLIENT RTM
Report and vehicle breakdown or delays and take corrective action
Monitor drivers on assigned routes and report any delays and take corrective actions
Ensure that all loads status updated are updated within VFT within maximum of 15min from time of actual event
Update VFT with all relevant Supplier and CLIENT references on each load
Monitor updating of POD’s by Scanning team and ensure loads are completed
Ensure time of completion of trip times within Trip rate, and should trip Time be exceeded report prior day trips times vs plan for rate escalation
Compliance of sites to DSV standards:
- SHERQ – achieve minimum requirements
- Implement and maintain Quality Management System at all sites
- Achieve > 85% for all internal audits
Accountable for all initiatives being implemented across these operations, including potential new client take-on
Actively managing daily operational performance to consistently achieve performance metric targets
Delivering on client and internal CIP requirements and driving lean culture
Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internal as agreed to by all stakeholders, this is an ongoing requirement.
Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.
Ensure compliance to QSHE & RTMS policy, standard operating procedure as well as statutory guidance documents
Write, review, train, implement, sustain & audit procedures / processes / workflows or other, as and when required to ensure compliance with adopted QSHE Management System & Road Transport Management System
Active participation in audits whether internal, client, statutory or other
Active participation in non-conformance closure through appropriate implementation of corrective action to ensure robustness of adopted QSHE / RTMS
Active participation in continual improvement
Proactive engagement within operational undertakings to ensure prompt escalation to relevant manager in the event of system failure and / or operational weaknesses or necessary enhancements
Support the Management team through the communication of current issues and continuous improvement opportunities identified at Branch level. Tasks include:
- Report writing in respect of KPI’s;
- Daily / Weekly / Monthly productivity and efficiency reports;
- Submission of weekly housekeeping reports to general manager;
- Daily / Weekly / Monthly inspections aimed at QSHE; and
- Budget and P&L analisys
Active participation in security matters to mitigate stock loss, theft or misappropriation including associated report writing in respect of noted incidents
Active participation in supervisory tasks, including but not limited to:
Departmental resource management
Implementation and management of Occupational Health & Safety standards; and Management meeting attendance
Facility and Equipment: Ensure that entire facility and all equipment is continuously maintained to required health and safety standards. This includes updated Facility Maintenance Register and MHE Register
Contractor Management: Ensure all contactors are on DSV preferred provider list, meet all SHE requirements (compliant licenses, accreditations, processes, staff, training, and equipment), have suitable safety file and are audited daily whilst on site to ensure HSE standards are always met

QUALIFICATIONS

Completed Matric / Grade 12
Administration / Logitics / QSHE and added advantage

COMPUTER SKILLS

Intermediate to Advanced Excel skills
Tracking and Tracing systems working experience
Reports and V-Lookups
RTMS (Road Transport Management System)

EDUCATION AND/OR EXPERIENCE

At least 5 years experience in Logistics, specifically related to Road Transportation
Experience in POD, Driver and Client Management
ISO 9001:2015 / 14001:2015 / 45001:2018; experience and added advantage
Working experience with RTMS (Road Transport Management System) a MUST
Experience in both Milkrun, Adhoc and Linehaul Operational Transport
Excellent communication and relationship building skills
Ability to work under pressure
Must have experience in budget analysis and P&L.
Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external. Ability to manage people in a unionized environment successfully
Multi-functional role: The ability to work in a complex environment across multi service segments internally and aligning the service delivery across the clients’ extremely diverse environment
- High level of emotional intelligence and maturity to manage multiple levels of stakeholders expectations
- Initiative to act proactively in an ever changing environment
- Assertiveness, changing needs/demands must be managed firmly and tactfully
- High degree of common sense to understand implications of actions as well as failure to act, and enough initiative to act proactively when required
- QMS, SHE and Continual Improvement Processes and Risk Management skills and experience
- Report writing skills

Manager, Branch

Location: ZAF – East London, Lower Chester Rd Unit BE 5/6
Job Posting Title: Manager, Branch
Time Type: Full Time

SUMMARY
Manage the staff, clients and deliverables of the branch ensuring that it is aligned with the overall objectives of the organization and the resources are fully utilized to ensure optimal delivery of services to our clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manager the delivery of the organizations objectives through communication, measurement and motivation of the staff
To interface with shared functions ensuring continues cooperation and interactions with these functions
To manage and deliver on clients commitments based on local, national and global strategy
To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day
To ensure compliance to internal and external controls and other KPI’s set at global and local level
To deliver on the bottom line budget commitment to ensure that the business unit budget is met
To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments
Managing people’s performance and growth to create a sustainable business environment
Adherence to deadlines and schedules.
Managing and controlling resources and risk management.
Administrative duties relevant to the position.
Interacting with customers at all levels – in person and telephonically.
Maintain existing systems processes and controls with continuous improvement.
Operational Performance
Actively managing daily operational performance to consistently achieve performance metric targets
Delivering on client and internal requirements.
Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

QUALIFICATIONS

Completed Matric / Grade 12
B.Comm or equivalent diploma or post graduate diploma Logistics

COMPUTER SKILLS

Advanced Excel skills
WMS and Tracking Systems

EDUCATION AND/OR EXPERIENCE

Financial, Sales, Operational, HR and IR skills are essential
5 years experience in the Logistics and Road Transport environment in an operational management position
Excellent admin skills required
Strong interpersonal skills with the ability to motivate and lead staff
Ability to do MS Excel Spreadsheets with Pivot Tables, charts and formulas
Experience in managing own P&L
Comprehensive knowledge of the LRA and BCEA and hands on experience in IR
Ability to work in cross-functional teams
Must have own reliable transport
Be able to work overtime / shifts should it be needed
Flexible to travel

Key Account Manager, Air & Sea

Location: Serengeti Boulevard, Kempton Park
Job Posting Title: Key Account Manager, Air & Sea
Time Type: Full Time

Main purpose of the role

Key Account Manager, responsible to grow and a retain a portfolio of clients.

Duties and responsibilities

Managing multiple clients according to the stages in a client life cycle

Ensuring the Executive Sponsor relationship is maintained with your client sponsor and the client

Creating and maintaining the client information pack

Manage the opening of accounts process – and continuous updating of client information

Be accountable for the contract negotiations process, understanding and mitigating the risk identified

Presenting to and implementing new DSV products, processes, and strategies with client (s)

Management of client queries

Quality checking estimates and ensuring they are submitted on time

Compile client specific business reports and quality checking data integrity

Identify Opportunities for growth within the client’s business

Record under threat and lost accounts on CRM system

Manage service level agreements through reporting and reviews including identifying exceptions and corrective actions

Facilitate rate negotiations and increases

Arrange and control customer action plan processes for clients

Identify and report on quantified value for clients

Take meeting minutes and follow through to close out

Manage client debtors to keep within the agreed payment terms and resolve queries in days sales outstanding

Ensure standard operating procedures are signed off by the clients, documented and maintained

Ensure DSV complies with client health, safety and environment requirements.

Compile monthly revenue reports for clients and portfolio

Co-ordinate available client logistics training

Minimum Requirements

Minimum of 5 years’ experience in Freight Forwarding.

Own vehicle a must, driver’s license, ability to travel

Qualifications

Matric – Essential

Tertiary Qualifications

B.Com Logistics/Supply Chain Management would be beneficial but not a requirement.

Computer packages

CW, MS Word, Excel, PowerPoint, and Outlook

Facility Assistant, Sky Services – Night shift

Location: DSV Sky Services, Western Cape, CPT
Job Posting Title: Facility Assistant, Sky Services
Time Type: Full Time – Night shift

Main Purpose of The Role:

General warehouse duties.

Loading / unloading of export / import shipments

Acceptance / load out of cargo

Minimum Requirements:

Minimum of _1_ year experience as a general worker within a logistics / warehousing environment.

Own transport is a must

Must have the ability to work under pressure and be self-motivated.

Willing to work extended hours when and where necessary.

Qualifications:

Matric

Duties & responsibilities:

Acceptance of all types of deliveries and recording such in the Goods Received Book / Dispatch Book.
Loading and unloading of trucks and airline units by making use of trolley jacks, forklifts or by hand. This is dependent on the size of the parcels.
Maintaining the cold chain as required by storing the incoming products in the appropriate cold room.
Picking orders as requested.
Conducting an inspection on all airline units in order to ensure that the equipment is in good condition and free from any damages.
Prepared to do labour intensive work.
Ensuring that working areas are kept neat, clean, and well organized.
Assist in the maintaining security measures in the warehouse.
Identifying defective items
Preparing of incoming and outgoing shipments, accurately pick/ pack, weigh and label completed shipments and storage thereof.
Conducting inspections with government entities on all types of products at required times.

Added advantages.

Electives:

Good communication skills.

Ownership and self-motivation, to ensure any challenge is addressed immediately and resolved as soon possible.

Attention to detail.

Advantageous skills:

Valid Forklift license

Part 108 – Aviation Security awareness

Logistics Coordinator, Operations

Location: Kempton Park
Job Posting Title: Logistics Coordinator
Time Type: Logistics Coordinator

BASIC MINIMUM REQUIREMENTS FOR THIS ROLE

Relevant Tertiary Qualification in Logistics, Supply Chain Management, Transport management – advantages

Additional Computer Skills

Proficient in Excel/PowerPoint for data management and reporting

Job-related Requirements

• 2-5 years relevant experience in:

o Retail / Logistics industry (Transportation Role)

o Supply chain environment.

o Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment.

o Transporter service level management

• Intricate understanding of synergies to be able to achieve the best output between the warehouse & transporter as per the clients’ requirements/KPI

• Extensive knowledge of Inbound, Outbound and Return processes and workflows including transportation requirements (Warehouse/Transport)

• Sound and proven skills in Organizing, Directing, Controlling & Monitoring.

• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.

• A sound understanding of the Supply Chain. • Good understanding of domestic and cross border/international transport requirements

• Focus on compliance levels with regards to documentation and export & import controls

• Good interpersonal skills for client account management. • Must be able to build and maintain strong relationships with customers (internally & externally)

• Must have the ability to handle conflict on a tactical and operational level.

• Must be able to communicate effectively and efficiently with all levels of management.

• Punctuality and good time management skills are essential elements for this position.

• A good understanding of MRP management principles • Very good analytical skills, and ability to think logically

• Must be able to work under pressure.

• Assertive

• Forward Thinking

• Pro-active solution driven/orientated.

• Self-Motivated

• Good with people

• Taking responsibility and accountability

• Attention to detail.

• Sense of urgency

ADDED ADVANTAGES FOR THIS ROLE

• Retail experience & understanding

• Exposure to strategic clients and communication channels

• Excellent reporting skills

MAIN PURPOSE OF THE ROLE

This role will be responsible for the management, support and coordination of all transporters information and deliverables to ensure the customers service levels are met.

• Transporters deliverables / SLA management

• Reporting to relevant stakeholders

• Co-ordinating/Consolidating all the information from various transporters in a presentable manner.

• Invoice management and execution.

• Build and maintain a strong business partnership with the existing customers & transporters.

• Consciously looking for value adding opportunities to improve current processes and deliverables as per the client contract.

• Overall service and development within the transportation space

• Good understanding of domestic and cross border/international transport requirements

• Ensuring compliance with regards to documentation and export & import controls

• Proactively driven to identify, action, and manage on deliverables.

• Transporter management: Co-ordinating/Consolidating all the information from various transporters in a presentable manner

• Understand the client’s business & requirements.

• Understand the client’s customer requirements.

• Develop a strong, trusting relationship with clients and transporters.

• Deep understanding and execution of contractual SLAs & KPI’s

• Proactively driven to identify, action, and manage on deliverables.

• Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements.

• Maintain various reports in line with KPI and contractual obligations.

• Complete daily system checks to ensure all data to and from the transporters system is working.

• Daily team meetings with various stakeholders, aligned to client and transportation deliverables.

• Ensure client queries are managed daily and necessary escalation and issue resolution is addressed within KPI

• Support in creating and maintaining processes, SOP’s, Work Instructions etc.

• Training and role out of change management processes

• Ensure on going performance measurement, systems and metrics are used and in line to service excellence and client centricity

• Have clear and consistent communication within operation and between the warehouse, transporter and client to ensure all achievements and exceptions are managed pro-actively to ensure proper management of expectations

• Consistently reviewing data to identify areas of improvement to support the overall services and development of the transportation product.

• Invoice management and execution.

• Good understanding of domestic and cross border/international transport requirements

• Focus on compliance levels with regards to documentation and export & import controls

Freight Forwarder, Air Export, Sky Services

Location: Tower Road, Thunder City, Cape Town International
Job Posting Title: Freight Forwarder, Air Export, Sky Services
Time Type: Full Time

Main Purpose of The Role:

Communication with clients, airlines, and all relevant departments.

Airline reservations – bookings and rate negotiations.

Completion of all export / import documents as prescribed by relevant local and international authorities.

Minimum Requirements

Minimum of 5 experience as export controller in Perishable Airfreight exports and / or imports.

Excellent understanding of industry and related job requirements for Freight Forwarding.

Geographical knowledge and familiar with airline routes and capabilities.

Strong persuasive and organizational skills.

Ability to liase effectively with clients and airlines, both telephonically and via e-mail.

Detail orientated and ability to work under pressure.

Ability to lead.

Duties and responsibilities

Processing / issuing of all export documentation: AWB, SAD, Phytosanitary certificate, PPECB, COO’s, etc.

Airline bookings as per rate agreements

Liaising with clients via e-mail, and telephonically

Maintaining of bookings lists

Daily tracking of shipments

Updating clients on status of shipments

Daily shipment / warehouse planning

Liaising with warehouse regarding deliveries / collections

SARS acquittals

Skills/Competencies

Strong communication and relationship building skills, both verbally and written.

Ownership and self-motivation, to ensure any challenge is addressed immediately and resolved as soon possible.

Ability to work under pressure.

Positive outlook and team player

Results, quality and detail driven.

Self-confident and resilient.

Qualifications

Matric – Essential

Computer packages

Excellent knowledge on Excel/ Word/ Windows/ Office/ Outlook

CargoWise 1

Sales Representative

Location: [[KwaZulu Natal]]
Job Posting Title: [[Account Manager, New]]
Time Type: [[Full Time]]

Main Purpose of The Role:

Sell the services and solutions for the company.

Duties and Responsibilities:

• Maintain and grow a strong client base.

• Find new business opportunities

• Maintain a healthy pipeline for future deals

• Respond to new and current client base regarding complaints and service enquiries

• Be a brand ambassador that represents the company’s brand and values

• Demonstrates advanced product knowledge

• Adheres to any and all company policies and procedures

Minimum Requirements: (non-negotiable when screening)

• Minimum of 1 year experience in the logistics industry

• Sales achievements and skills attained within the industry

• Skills of achieving targets and generating new leads

• Strong negotiating and selling skills

• Be well-groomed and presentable.

• Have excellent people skills and intuitive to client’s needs.

•   Computer literate in software such as Microsoft Office (Word/Excel).
•   Experience in developing leads and researching potential clients
•   Working well as part of a bigger sales team but also able to deliver and work independently.
•   Excellent verbal and written communication skills, including the ability in giving presentations.

Essential Qualifications:
•   Matric / Grade 12
•   Proven track record of successful Sales
•   Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications:
•   Great written and Verbal communication skills
•   Time management and prioritization skills to meet deadlines and closes sales in a timely manner.
•   Willingness to adapt and implement new sales methods and strategies
•   Product knowledge
•   Quick thinking to provide creative solutions that address customers’ needs and concerns

Computer packages (please specify whether essential or advantageous)
• Essential – Microsoft Office full suite

CA Trainee Accountant Program (SAICA)

Location: Kempton Park
Job Posting Title: Trainee, Accountant
Time Type: Full Time (Training program)

Minimum Requirements

Grade 12

Accounting Degree or Similar Essential

Intermediate Computer Literacy level in MS Word, Excel, PowerPoint and Outlook.

Job Related Requirements

In the process of studying for the qualification of a Chartered Accountant

Main purpose of the role

To follow the SAICA program in order to qualify

Duties and Responsibilities

The position entails a 3-year training programme as part of the SAICA TOPP Programme where the aim will be to finally qualify as a CA(SA)

The position will involve 3 rotations per year, where 4 months will be spent in a department at a time.

Trainees will also be eligible for sufficient study leave when writing their APC exam.

Trainees will have access to mentors who will support and encourage them during their exams and studies.

DSV will pay for the trainees’ preparation courses and exams for both ITC and APC

Growth under a finance team with wealth of experience and a passion to develop the profession

Click here to apply

We wish you all the best with your applications

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SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

QUALIFICATIONS

EDUCATION AND/OR EXPERIENCE

Manager, Branch

ESSENTIAL DUTIES AND RESPONSIBILITIES

QUALIFICATIONS

COMPUTER SKILLS

EDUCATION AND/OR EXPERIENCE

Key Account Manager, Air & Sea

Facility Assistant, Sky Services – Night shift

Logistics Coordinator, Operations

Freight Forwarder, Air Export, Sky Services

Sales Representative

Minimum Requirements: (non-negotiable when screening)

CA Trainee Accountant Program (SAICA)

Minimum Requirements

Job Related Requirements

Main purpose of the role

Duties and Responsibilities

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