Flash Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

New Business Consultant

Job Reference Number: FH-580
Department: Aggregation
Business Unit:
Industry: Fintech
Job Type: Permanent
Positions Available: 1
Salary: Market Related

We are looking for a New Business Consultant to Join our Aggregation Team in JHB– focusing on new deals for the Loyalty and Rewards vertical within Corporate Solutions

Job Description

RESPONSIBILITIES:

Prospecting and Lead Generation:
• Identify and research potential clients within the target market.
• Utilize various tools and techniques (e.g., cold calling, networking, social media) to generate new leads.
• Maintain a pipeline of prospective clients and regularly update CRM software with new information.

Client Engagement and Relationship Building:
• Initiate contact with potential clients through calls, emails, and meetings.
• Build and nurture relationships with key decision-makers and stakeholders.
• Conduct needs assessments to understand clients’ recruitment challenges and goals.

Sales Presentations and Demonstrations:
• Prepare and deliver compelling sales presentations and proposals tailored to the client’s needs.
• Demonstrate the value and benefits of the company’s recruitment solutions.
• Address client queries and objections effectively to advance the sales process.

Negotiation and Closing:
• Develop and present pricing and contract terms that align with company policies and client requirements.
• Negotiate contract terms to achieve a win-win outcome.
• Close sales deals and ensure the timely signing of agreements.

Market Research and Analysis:
• Stay informed about industry trends, market conditions, and competitors.
• Gather and analyse market data to identify new business opportunities and strategies.
• Provide feedback to the marketing and product development teams based on market insights.

Sales Reporting and Documentation:
• Track and report on sales activities, pipeline status, and sales results.
• Prepare regular sales forecasts and performance reports for management.
• Maintain accurate and
•  up-to-date records of client interactions and sales progress in the CRM system.
                                                                                                                                                                                                                                                  Collaboration with Internal Teams:
• Work closely with the recruitment and delivery teams to ensure a seamless transition from sales to service delivery.
• Communicate client expectations and requirements to internal stakeholders.
• Collaborate with marketing to align sales efforts with promotional campaigns and events.

Goal Setting and Achievement: 

• Set and achieve monthly, quarterly, and annual sales targets.
• Continuously evaluate personal sales performance and seek opportunities for improvement.
• Participate in sales training and development programs to enhance skills and knowledge.

Job Requirements

MINIMUM REQUIREMENTS:

• Matric
• Minimum 3 years in Sales and Key Account Management role
• Strong customer relationship and account management experience
• Valid driver’s license and willingness to travel if required
• Experience in the payments and retail industry (advantageous)
• Proven track record of achieving sales targets and generating new business.
• Strong admin skills
• Negotiation on a very senior level

REQUIRED KNOWLEDGE / TECHNICAL SKILLS:

• Business and commercial awareness in order to plan ahead, adapt and deliver results
• Ability to form and maintain strong relationships at a senior level
• Experience of managing major accounts at head office level
• Exposure to managing finance, specifically budgeting.
• Broad understanding of the cellular / telecommunications and Fintech industry will be an advantage
• Excellent analytical and numerical skills – advanced knowledge of Excel and PowerPoint an advantage
• Proficiency in using CRM and sales tools.
• Good business acumen

COMPETENCIES / ATTRIBUTES:

• Collaborative• Professional• Friendly• Empathetic• Confident• High Attention to detail• Organized• Customer facing presentation skills• Independent way of working• High level of self-motivation and ambition • Ability to plan ahead• Innovative and forward thinking• Good communicator – writes and speaks for impact; confirms that the other side has the same understanding• Service orientated, ready to go the extra mile for their clients

Foreign Language Call Centre Agent X3

Job Reference Number: FH-372
Department: GSSC
Business Unit:
Industry: Call Centre
Job Type: Permanent
Positions Available: 3
Salary: Market Related

We are looking for a Foreign Language Call Centre Agent in Bellville, Cape Town to Provide customer services to the customers that are Urdu, Amharic or Bengali speaking.

Job Description

RESPONSIBILITIES

• Handle and resolve customer complaints
• Provide customers with product and service information
• Effectively deal with job stress, angry callers, and upset customers
• Support and provide superior service via phones, e-mails and faxes as a receiver and caller
• Answer calls professionally
• Respond to customer inquiries
• Enter customer information and update
• Process Orders accurately
• Identify and escalate priority issues
• Sell to Customers
• Route calls to appropriate resources
• Follow up customer calls where necessary
• Complete attendance registers
• Meets commitments to customers
• Other duties as assigned by management

Job Requirements

Minimum Requirements:

• Matric
• Must be bilingual, with fluency in Amharic and English  
• Fluency in Foreign Languages i.e. Somalian, Bangladesh and Pakistan will be an advantage
• 6 months Call Centre Experience will be an advantage
• Must be computer literate

Attributes

• Be able to listen to the customer’s query and respond adequately
• Perfect telephone etiquette
• Able to handle irate customers
• Able to multitask

Brand Manager

Job Reference Number: FH-586
Department: Marketing
Business Unit:
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related

We are looking for a Brand Manager to drive all brand and marketing activities for Flash products and services within owned and/or partner channels.

Job Description

Responsibilities:

Brand strategy and planning 

• Contribute to the development of annual marketing strategies and plans. 
• Contribute to the development of relevant brand and product strategies across relevant channels 
• Works strategically with both internal stakeholders and external partners to develop and execute marketing strategies 

Campaign design, management and execution 

• Custodian or co-custodian of particular products/channels 
• Develop & launch product and brand campaigns, in line with the product & brand strategies 
• Write strategic and creative briefs and evaluate creative work against the brand strategy and brief. 
• Build effective brand messaging with unique selling propositions  
• Work with relevant stakeholders and channel managers to execute product/brand campaigns across relevant channels 
• Monitor, analyse and proactively report on key marketing metrics, quality, and campaign performance. 
• Responsible for media decisions and implementation 
• Work with external partners and internal stakeholders to co-create marketing content 
• Enhance product/brand awareness on digital, social and events platforms. 
• Accountable for budget management and the delivery of KPIs and agreed targets. 

Market Research and Analysis 

• Analyse sales and market data to understand impact of campaigns on brand sales and help identify untapped opportunities for new product launches. 
• Gain/obtain customer and product usage insights, identify new opportunities, build customer personas through research, surveys and interviews. 
• Field visits/survey to understand routes to market and customer better 
• Uncover and share market intel & research competitors to be proactive & market-responsive 

Stakeholder Management  

Work with internal stakeholders (marketing lead & team, product managers, channel managers, KAM teams, digital team and creative studio) and external stakeholders (PR & Media, product partners) to create and implement all aspects of the annual marketing plans and specific campaigns across the group. 

Ongoing communication and presentations on campaigns and tactics to both internal and external stakeholders. 

Regular updates and reports to division GMs and marketing leads 

Job Requirements

Minimum requirements: 

• Bachelor or post-graduate degree/diploma with good results or proven experience in a marketing role 
• Minimum of 4+ years brand management/relevant advertising/marketing experience  
• Portfolio of work on one or more products/brands  
• Experience working with – briefing and guiding – creative teams  

Bonus requirements: 

• Experience working in a fintech company 
• Cross-industry experience 
• Channel marketing 
• Experience in any of these areas: Consumer insights; Channel marketing; Content marketing, Digital marketing 
• Experience using eMarketing software and Google Analytics 

Competencies / Attributes: 

• Creative strategic thinker – able to address and solve problems both logically and creatively 
• Confident communicator – can effectively communicate with and present to internal & external stakeholders 
• Analytical thinker – intent on analysing a situation to identify challenges & present relevant solutions  

Desired behaviours: 

• Adaptable– able to change in a dynamic environment that isn’t always predictable; able to work both independently and as a part of a team with a common goal 
• Flexible – willing to be flexible in their job role and work across disciplines to get things done 
• Approachable – communicates respectfully and maturely to rally support and cooperative behaviour,  
• Open and fuelled by curiosity– open to new ideas, viewpoints and ways of working; different people, circumstances, cultures 
• Works collaboratively – strong belief in the power of The Collective 
• Gets hands dirty- Likes to take initiative, identify opportunities and solve problems, from start to finish 

Senior Digital Campaign Manager

Job Reference Number: M33
Department: Marketing
Business Unit:
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The role is accountable for the full Paid Media function, ongoing maintenance of multiple paid-media accounts and team management. As the role takes into consideration daily account performance at a high level, a very high standard of attention to detail and constant performance optimisation is necessary. A high level of performance marketing (paid media) expertise is required.

Job Description

Responsibilities:

Manage, Run, Optimize and Report back on Paid Advertising channels on a daily, weekly and monthly basis to the internal and external stakeholders, these include but are not limited to: Google advertising, META, X and Tik Tok

Display & Video 360 (Acquisition & Remarketing)

App Install & App Engagement (Acquisition & Retention)

Video (YouTube) Managing paid advertising budgets optimally to achieve business KPI’s

Assist business departments with paid advertising requirements, reporting, analysis and strategies

Help other business departments understand and how best to implement their digital advertising requests. Keep up to date of changes in the digital industry and setting up tests to implement and determine the viability of these new changes on our internal paid advertising.

Working closely with Head of Design to deliver relevant, high-quality Ads to the designer as well as compelling copy to the Copywriter

Build and track sales forecasts and drive campaigns to meet and exceed revenue targets

High level of performance monitoring and attention to detail

Execute rapid deployment of online campaigns based on the needs of each business.

Data-Driven Performance Analysis: Leverage analytics tools to monitor campaign performance, conduct A/B testing, and produce actionable insights and reports that drive campaign improvements Measure, analyse and report on the impact paid marketing campaigns.

Budget Management: Oversee and optimise budget allocation to ensure efficient use of resources while maximising campaign performance.

Ability to multitask and have a holistic 360 view of the marketing funnel across various Ad account

Build team and people capabilities through:

Providing real-time, ongoing coaching and feedback to team members throughout the year

On-time completion of performance management activities including regular 1:1s and Bi-annual performance reviews through GPS.

Supporting employee development including facilitation of career development conversations and crafting development plans for current and future needs

Taking action to hire and retain high-performers and address poor performance.

Proactively manage change initiatives within the team including sufficient planning/ preparation and communication to minimise disruption and support employee adoption.

Role modelling the behaviours that support and drive the Flash culture and values.

Job Requirements

Minimum Requirements

5 – 7 years’ verifiable experience and successful track record in a Performance Marketing role including team management

Tertiary qualification in Digital Marketing or similar

At least 3 years in a Senior position managing a team

Experience working with high budgets

Working knowledge of media analytics software

Experience in running Google and Meta adverts on a high level

Experience in running Ads on other digital platforms (Twitter, TikTok, etc.)

Skills

Advanced Paid strategy development and execution

Leadership and team management

Advanced reporting, analytics, and presentation skills –  Strong numerical and analytical capabilities

Strong communication (written and verbal) and collaboration skills

Microsoft Suite: Teams, PowerPoint, Word, Excel, SharePoint, and Outlook

Google Suite: tag manager, Gmail, Slides, Sheets, Docs, Hangouts, Looker Studio, etc

Paid Platforms: Google Ads, Meta Ads, LinkedIn

Paid Media Budget Management

Campaign Strategy & Management

Ability to train and develop junior team members to ensure that they are performing at the standard expected

Attributes

Passionate

High Energy

Results driven

Confident

Assertive

Collaborative

Innovative

Click here to apply

We wish you all the best with your applications