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Operations Adminstrator

Job Description

PURPOSE:

The Operations Administrator supports the daily functions of the operations team by managing administrative tasks, coordinating processes, and ensuring the smooth and efficient running of operational activities.

DUTIES AND RESPONSIBILITIES:

1. Compiling reports
2. Data capturing
3. Typing of emails and letters
4. Adhoc Ops assistance – Filing, printing, scanning, etc.
5. Taking minutes
6. Provide administrative support to the operations team and management.
7. Maintain and update operational records, documents, and databases.
8. Schedule meetings, appointments, and coordinate calendars.
9. Assist in preparing reports, presentations, and documentation for internal and external use.
10. Track and process invoices, purchase orders, and expense reports.
11. Liaise with internal departments and external vendors to ensure timely task execution.
12. Assist with project coordination and workflow monitoring.
13. Ensure compliance with company policies and operational procedures.
    
    REQUIREMENTS:

1. Personal assistant experience
2. Microsoft Office experience
3. proficient in excel
4. Excellent organizational and time management skills.
5. Strong written and verbal communication.
6. Attention to detail and accuracy.
7. Ability to handle confidential information with integrity.
8. Problem-solving ability and a proactive attitude.
9. Ability to multitask and work under pressure.

Click here to apply

Skills Trainer

Job Description

DUTIES AND RESPONSIBILITIES:

1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures
2. Support, mentor, and upskill trainees and new employees
3. Promote efficiency and improve skills of employees
4. Keep attendance ,training records and registers
5. Monitor employees performance and response to training
6. Conduct performance evaluations and identify areas of improvement
7. Provide daily updates on training areas done daily in-stores
8. Work within a team and drive the restaurant forward
9. Assist in New Store openings – supporting the teams through constant mentoring and coaching
10. Assist the Training Department with Adhoc Training tasks and projects within Pedros
11. Doing presentations to the target audience for all Pedros Training Modules and SOP’s

REQUIREMENTS: 

1. Minimum of 1 year experience in the Restaurant and Fast Food Service or related industry
2. Minimum of 1 year experience as a Griller
3. Front and back of house experience
4. Good verbal and written communication skills
5. Organisational and time management skills
6. Attention to detail
7. Be prepared to go the extra mile
8. Must be computer literate and must be able to write professional reports from time to time
9. Must have own mobile phone
10. Must be willing to travel

Click here to apply

Social Media Manager

Job Description

We are looking for a highly experienced and detail-oriented Social Media Manager to lead the content strategy, execution, and performance of three dynamic brands across multiple international markets. This role requires a sharp eye for detail, creative agility, and exceptional organisational skills to manage content calendars, collaborate with influencers, and maintain brand consistency across platforms and regions.

Duties and Responsibilities:

1. Strategy & Planning

• Develop and implement comprehensive, multi-brand social media strategies aligned with broader marketing goals
• Create and maintain long-term content calendars per brand, tailored to each country’s cultural and consumer landscape
• Lead quarterly and monthly content planning with internal teams and external partners
• Stay up to date with trends, platform updates, and competitor activity to inform planning

2. Content Management

• Oversee end-to-end content production (briefing, approvals, scheduling, publishing)
• Ensure content is aligned to brand tone, design standards, and local market sensitivities
• Collaborate closely with the creative, design, and copy teams to ensure consistent visual and messaging quality

3. Influencer Marketing

• Identify, onboard, and manage influencer partnerships across regions
• Develop influencer briefs and contracts, track deliverables, and monitor ROI
• Build and nurture relationships with micro and macro influencers relevant to each brand and market

4. Performance Monitoring & Reporting

• Monitor platform insights and campaign performance across all regions and brands
• Generate weekly and monthly performance reports with actionable insights
• Continuously test, learn, and optimise content formats and strategies for engagement and reach

Requirements:

• 5+ years’ experience in social media management, ideally across multiple brands and markets
• Proven track record of team management
• Proven track record of delivering high-performance content and influencer campaigns
• Excellent understanding of key platforms (Meta, TikTok, Instagram, YouTube, X, LinkedIn) and their regional nuances
• Exceptional attention to detail – nothing slips through the cracks

Click here to apply

Accounts Payable Manager

Job Description

Duties and Responsibilities:
We are seeking a highly experienced and driven Accounts Payable Manager to lead and manage the accounts payable function at Pedros. This role requires an individual with strong leadership and management capabilities who can drive strategic improvements, implement robust processes, and ensure operational excellence across the function. The ideal candidate must have a passion for process optimization, financial controls, and team development.

1. Lead the full accounts payable function for the Pedros organisation
2. Strategically manage and support the accounts payable team, including goal setting, performance management, and professional development
3. Implement and continuously improve policies, procedures, and controls to ensure operational efficiency and compliance
4. Review and oversee the processing of accounts payable transactions, allocations, and preparation of payment packs
5. Maintain accurate and up-to-date accounts payable records
6. Drive process enhancements and automation opportunities to improve turnaround times and reduce risk
7. Ensure best practices in financial controls are consistently applied
8. Compile accounts payable information and documentation for external and internal audits
9. Conduct regular reviews of supplier age analysis and provide actionable reporting
10. Lead people and performance management efforts to build a high-performing team
11. Prepare and deliver regular reports on accounts payable status, trends, and KPIs to senior leadership
12. Ensure strong cross-functional collaboration with Procurement, Operations, and Finance
13. Leverage systems knowledge (including POS Gaap / Micros, WMS, and ERP systems like Sage Evolution) to optimize functionality and accuracy

Requirements:
1. Degree or diploma in Finance or Accounting
2. Minimum of 3 years in an Accounts Payable Manager role, ideally within the fast food or retail industries
3. Proven experience managing and leading a team of 5 or more staff members with a focus on performance and development for a minimum of 2 years
4. Strong understanding of accounts payable processes and financial best practices
5. Certification in Sage 200 / Sage Evolution or similar ERP systems is advantageous
6. Experience with Pastel Partner / Evolution, POS Gaap / Micros, and WMS systems is preferred
7. Excellent organizational, analytical, and communication skills
8. Ability to work strategically while managing day-to-day operational demands

Click here to apply

Brand Auditor

Job Description

DUTIES AND RESPONSIBILITIES:

1. Responsible for assisting the Internal Auditor in providing independent and objective evaluations of the Groups financial and operational activities
2. Conduct regular audits of QSR locations to assess compliance with brand standards, operational procedures, and customer experience
3. Evaluate store operations, customer service, and product quality
4. Assist in planning audits across the Groups stores and distribution centres
5. Identify areas for improvement and provide recommendations for corrective action
6. Reporting on audit findings per SOP
7. Collaborating with cross-functional departments like operations and training
8. Provide coaching and support to store teams to improve performance and compliance
9. Need to be able to analyze data and identify patterns and trends that could indicate potential issues
10. Need to be able to effectively communicate with team members, management, and other stakeholders to convey audit findings and recommendations
11. Need to have a keen eye for detail and be able to spot discrepancies and anomalies
12. Need to have a strong understanding of risk management principles and be able to identify and assess risks to the organization

REQUIREMENTS: 

1. A diploma/ degree in auditing
2. Minimum of 3 years experience as a brand auditor in the fast food industry
3. Valid driver’s licence and ability to travel to sites on occasion
4. Fast food management experience
5. MS Office – proficient

Click here to apply

We wish you all the best with your applications