Pedros – Head Office Vacancies

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To apply, click on the link at the end of the posts and all the best with your applications.

Social Media Manager

Job Description

We are looking for a highly experienced and detail-oriented Social Media Manager to lead the content strategy, execution, and performance of three dynamic brands across multiple international markets. This role requires a sharp eye for detail, creative agility, and exceptional organisational skills to manage content calendars, collaborate with influencers, and maintain brand consistency across platforms and regions.

Duties and Responsibilities:

  1. Strategy & Planning
  • Develop and implement comprehensive, multi-brand social media strategies aligned with broader marketing goals
  • Create and maintain long-term content calendars per brand, tailored to each country’s cultural and consumer landscape
  • Lead quarterly and monthly content planning with internal teams and external partners
  • Stay up to date with trends, platform updates, and competitor activity to inform planning
  1. Content Management
  • Oversee end-to-end content production (briefing, approvals, scheduling, publishing)
  • Ensure content is aligned to brand tone, design standards, and local market sensitivities
  • Collaborate closely with the creative, design, and copy teams to ensure consistent visual and messaging quality
  1. Influencer Marketing
  • Identify, onboard, and manage influencer partnerships across regions
  • Develop influencer briefs and contracts, track deliverables, and monitor ROI
  • Build and nurture relationships with micro and macro influencers relevant to each brand and market
  1. Performance Monitoring & Reporting
  • Monitor platform insights and campaign performance across all regions and brands
  • Generate weekly and monthly performance reports with actionable insights
  • Continuously test, learn, and optimise content formats and strategies for engagement and reach

Requirements:

  • 5+ years’ experience in social media management, ideally across multiple brands and markets
  • Proven track record of team management
  • Proven track record of delivering high-performance content and influencer campaigns
  • Excellent understanding of key platforms (Meta, TikTok, Instagram, YouTube, X, LinkedIn) and their regional nuances
  • Exceptional attention to detail – nothing slips through the cracks

Click here to apply

Skills Trainer

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures
  2. Support, mentor, and upskill trainees and new employees
  3. Promote efficiency and improve skills of employees
  4. Keep attendance ,training records and registers
  5. Monitor employees performance and response to training
  6. Conduct performance evaluations and identify areas of improvement
  7. Provide daily updates on training areas done daily in-stores
  8. Work within a team and drive the restaurant forward
  9. Assist in New Store openings – supporting the teams through constant mentoring and coaching
  10. Assist the Training Department with Adhoc Training tasks and projects within Pedros
  11. Doing presentations to the target audience for all Pedros Training Modules and SOP’s

REQUIREMENTS: 

  1. Minimum of 1 year experience in the Restaurant and Fast Food Service or related industry
  2. Minimum of 1 year experience as a Griller
  3. Front and back of house experience
  4. Good verbal and written communication skills
  5. Organisational and time management skills
  6. Attention to detail
  7. Be prepared to go the extra mile
  8. Must be computer literate and must be able to write professional reports from time to time
  9. Must have own mobile phone
  10. Must be willing to travel

Senior Debtor and Creditors Clerk

Job Description

The Senior Debtor and Creditors Clerk is responsible for completing the debtors and creditors function, cash book processing and reconciling accounts. 

Responsibilities : 
1. Processing of supplier invoices
2. Correct allocations of supplier invoices
3. Prepare supplier payments as per SOP
4. Processing of customer invoices
5. Follow up on customer PODS
6. Run customer statements as per SOP

Requirements : 
1. 4 Years experience in a similar role.
2. Accounting / Finance Degree or Diploma
3. Sound understanding of the finance function and a hands-on approach
4. 4 years’ experience on Sage 200 Evolution or similar package
5. Ability to communicate effectively across all levels of the organisation

Click here to apply

Finance Business Partner

Job Description

Position Description:

A strategic financial partner, providing insights and analysis to support decision-making by collaborating closely with non-finance stakeholders. Focusing on financial planning, forecasting, performance monitoring, and identifying opportunities to optimize financial performance. A senior professional independent contributor that must be capable of functioning effectively with minimum input from the Executive.

Independently providing analysis and delivering insight that links financial reports to business operational strategies. Initiating change to ensure key operational, commercial and financial targets are delivered. Building partnerships and maintaining strong relationships with all senior managers and their teams.
Required Qualifications & Experience:

1. Prefer CA (SA) qualification. Minimum BCom Hons Degree

2. Minimum of 5 years experience in a similar role

3. Retail sector and/or FMCG experience

4. Effective communication and presentation skills

5. Ability to understand and interpret key operational and financial data

6. Analytical skills including the ability to identify trends, deviations and working with large data sets

7. Strategic thinking: Align the business operations to achieve improved financial results

8. Experienced in using software including: MS PowerPoint, Power BI, Qlikview, SQL and Sage 200 or similar

9. Strong business acumen and ability to question and challenge ideas

Click here to apply

Marketing Coordinator

Job Description

 We are seeking a highly organized and proactive Marketing Coordinator with 3–5 years of experience to join our growing marketing team. This role plays a critical part in ensuring the smooth execution of marketing campaigns and projects by driving coordination, communication, and process excellence.

The ideal candidate is a strong communicator, detail-oriented, and thrives in a fast-paced environment. They will be responsible for managing project timelines, coordinating with internal and external stakeholders, overseeing marketing budgets, and ensuring accurate contract and invoice processing.

Duties and Responsibilities:

  • Coordinate and execute integrated marketing campaigns across outdoor & print collateral
  • Manage marketing project timelines, deliverables, and supplier communications
  • Update and track tasks and deadlines via project management system
  • Collaborate with cross-functional teams, including HR, Facilities, Distribution Centres, Procurement and external vendors to ensure on-time campaign delivery
  • Support the development, processing, and tracking of marketing-related contracts, production orders, and vendor agreements
  • Manage invoicing, ensure timely payments, and reconcile regional marketing budget reports in coordination with the finance team / Marketing assistant
  • Assist in asset coordination for campaigns, product launches, and events
  • Help monitor campaign performance metrics and compile reporting insights as needed
  • Ensure brand consistency and quality control across all marketing materials and communications
  • Coordinate marketing for all brands within the Pedros Group

Requirements:

  • Degree / Diploma in Marketing or Communications
  • Minimum of 3–5 years of experience in a marketing coordinator or similar role
  • Strong written and verbal communication skills
  • Understanding of digital marketing channels (social media, email marketing, SEO)
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Strong attention to detail, with a creative and proactive approach to problem-solving
  • Familiarity with budgeting processes, invoice management, and reviewing contracts
  • Proficiency in project management platforms

Personal Attributes:

  • Highly organized with a keen eye for detail & strong follow-through and time management
  • Strong desire to learn and grow in a dynamic, fast-paced work environment
  • Collaborative team player with excellent interpersonal skills
  • Positive attitude and adaptable to changing priorities & working on multiple brands
  • Financial Understanding and comfortable working with regional budgets, contracts, and approvals

Click here to apply

Brand Auditor

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Responsible for assisting the Internal Auditor in providing independent and objective evaluations of the Groups financial and operational activities
  2. Conduct regular audits of QSR locations to assess compliance with brand standards, operational procedures, and customer experience
  3. Evaluate store operations, customer service, and product quality
  4. Assist in planning audits across the Groups stores and distribution centres
  5. Identify areas for improvement and provide recommendations for corrective action
  6. Reporting on audit findings per SOP
  7. Collaborating with cross-functional departments like operations and training
  8. Provide coaching and support to store teams to improve performance and compliance
  9. Need to be able to analyze data and identify patterns and trends that could indicate potential issues
  10. Need to be able to effectively communicate with team members, management, and other stakeholders to convey audit findings and recommendations
  11. Need to have a keen eye for detail and be able to spot discrepancies and anomalies
  12. Need to have a strong understanding of risk management principles and be able to identify and assess risks to the organization

REQUIREMENTS: 

  1. A diploma/ degree in auditing
  2. Minimum of 3 years experience as a brand auditor in the fast food industry
  3. Valid driver’s licence and ability to travel to sites on occasion
  4. Fast food management experience
  5. MS Office – proficient

Click here to apply

Service Desk Manager

Job Description

DUTIES AND RESPONSIBILITIES:

Team Leadership & Management:

  1. Manage the daily operations of the Service Desk team, including 1st and 2nd line support
  2. Build and maintain a cohesive team; coach, mentor, and develop staff
  3. Ensure the team is aligned with business goals and service objectives
  4. Lead by example, modeling the desired work ethic and professional behavior

Service Delivery & SLA Management:

  1. Ensure SLAs and other performance metrics are consistently met, identifying and rectifying any potential issues
  2. Track, analyze, and report on performance against SLAs and other key service metrics
  3. Coordinate escalations and resolve high-priority incidents in a timely manner
  4. Implement and monitor service improvement plans

Process & Continuous Improvement:

  1. Identify and implement process improvements to enhance service desk efficiency and service quality
  2. Ensure compliance with best practices, frameworks (e.g., ITIL), and relevant industry standards
  3. Drive the adoption of tools and technologies to improve service delivery

Reporting & Metrics:

  1. Generate regular reports for management on Service Desk performance, including ticket volumes, resolution times, and customer satisfaction
  2. Analyze trends and use data to identify areas for improvement

Stakeholder Management:

  1. Serve as the primary point of contact for all service desk-related issues within the organization
  2. Communicate effectively with key stakeholders, ensuring alignment with business objectives
  3. Manage relationships with external vendors and partners where applicable

Technical Support & Escalation Management:

  1. Oversee 1st and 2nd line technical support to ensure the efficient handling of incidents and requests
  2. Provide guidance and escalation support for the team on complex technical issues
  3. Collaborate with other IT teams to ensure seamless resolution of cross-functional issues

 REQUIREMENTS: 

  1. 5+ years of experience in IT technical support, including 2+ years in a managerial role
  2. Demonstrated experience managing 1st and 2nd line support teams
  3. Experience working under high-pressure environments and adhering to SLAs
  4. Strong background in ITIL or other relevant service management frameworks
  5. Technical Skills: In-depth knowledge of networking, internet protocols, and IT systems. Hands-on experience in troubleshooting technical issues across a range of technologies and platforms
  6. Knowledge of helpdesk ticketing systems and performance metrics reporting
  7. Familiarity with cloud technologies, VPNs, remote access, and desktop support
  8. Soft Skills: Strong leadership, communication, and interpersonal skills. Ability to coach and develop a team while fostering a positive and productive working environment. Excellent problem-solving skills with the ability to handle complex and escalated issues. High level of accountability and ownership for the Service Desk’s performance

Click here to apply

Accounts Payable Manager

Job Description

Duties and Responsibilities:
We are seeking a highly experienced and driven Accounts Payable Manager to lead and manage the accounts payable function at Pedros. This role requires an individual with strong leadership and management capabilities who can drive strategic improvements, implement robust processes, and ensure operational excellence across the function. The ideal candidate must have a passion for process optimization, financial controls, and team development.

1. Lead the full accounts payable function for the Pedros organisation
2. Strategically manage and support the accounts payable team, including goal setting, performance management, and professional development
3. Implement and continuously improve policies, procedures, and controls to ensure operational efficiency and compliance
4. Review and oversee the processing of accounts payable transactions, allocations, and preparation of payment packs
5. Maintain accurate and up-to-date accounts payable records
6. Drive process enhancements and automation opportunities to improve turnaround times and reduce risk
7. Ensure best practices in financial controls are consistently applied
8. Compile accounts payable information and documentation for external and internal audits
9. Conduct regular reviews of supplier age analysis and provide actionable reporting
10. Lead people and performance management efforts to build a high-performing team
11. Prepare and deliver regular reports on accounts payable status, trends, and KPIs to senior leadership
12. Ensure strong cross-functional collaboration with Procurement, Operations, and Finance
13. Leverage systems knowledge (including POS Gaap / Micros, WMS, and ERP systems like Sage Evolution) to optimize functionality and accuracy

Requirements:
1. Degree or diploma in Finance or Accounting
2. Minimum of 3 years in an Accounts Payable Manager role, ideally within the fast food or retail industries
3. Proven experience managing and leading a team of 5 or more staff members with a focus on performance and development for a minimum of 2 years
4. Strong understanding of accounts payable processes and financial best practices
5. Certification in Sage 200 / Sage Evolution or similar ERP systems is advantageous
6. Experience with Pastel Partner / Evolution, POS Gaap / Micros, and WMS systems is preferred
7. Excellent organizational, analytical, and communication skills
8. Ability to work strategically while managing day-to-day operational demands

Click here to apply

Brand Auditor

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Responsible for assisting the Internal Auditor in providing independent and objective evaluations of the Groups financial and operational activities
  2. Conduct regular audits of QSR locations to assess compliance with brand standards, operational procedures, and customer experience
  3. Evaluate store operations, customer service, and product quality
  4. Assist in planning audits across the Groups stores and distribution centres
  5. Identify areas for improvement and provide recommendations for corrective action
  6. Reporting on audit findings per SOP
  7. Collaborating with cross-functional departments like operations and training
  8. Provide coaching and support to store teams to improve performance and compliance
  9. Need to be able to analyze data and identify patterns and trends that could indicate potential issues
  10. Need to be able to effectively communicate with team members, management, and other stakeholders to convey audit findings and recommendations
  11. Need to have a keen eye for detail and be able to spot discrepancies and anomalies
  12. Need to have a strong understanding of risk management principles and be able to identify and assess risks to the organization

REQUIREMENTS: 

  1. A diploma/ degree in auditing
  2. Minimum of 3 years experience as a brand auditor in the fast food industry
  3. Valid driver’s licence and ability to travel to sites on occasion
  4. Fast food management experience
  5. MS Office – proficient

Click here to apply

Bookkeeper

Job Description
Are you meticulous with numbers and passionate about financial clarity? Join our dynamic team as a Bookkeeper, where you’ll be instrumental in financial reporting and supporting the overall accounting function.

Responsibilities :

  1. Financial reporting: Collate, prepare and interpret reports.
  2. Review the accounts payable, and accounts receivable records.
  3. Inventory valuation and verification of count sheets.
  4. Ensuring tax compliance and compliance with statutory regulations.
  5. Audit process and ensuring financial statements are completed.
  6. Managing budgets and variance analysis.
  7. Implement internal controls and SOP’s.
  8. Liaising with the operations team

Requirements :

  1. 3 Years’ experience in a similar role.
  2. Tertiary Financial Management / Accounting qualification.
  3. Sound understanding of accounting concepts and a hands-on approach.
  4. 3 years’ experience on Sage 50/ Sage 200 or similar system.
  5. Previous experience in the FMCG, Fast Food or Retail sectors.
  6. Ability to communicate effectively across all levels of the organisation.

Click here to apply

Junior Administrator

Job Description

DUTIES AND RESPONSIBILITIES:

  1. As a Junior Administrator, you’ll play a vital role in our team by maintaining records, reporting, ensuring new applications are completed and submitted efficiently, and providing timely updates. You’ll also have the opportunity to collaborate with banks and senior management
  2. Application for new company cards & fleet cards
  3. Maintenance of company cards & fleet cards
  4. Applications for new entities
  5. Applications for new bank accounts
  6. Timeous Reporting on status of applications
  7. Providing timeous feedback on applications to cardholders and attending to queries
  8. Adhoc

REQUIREMENTS: 

  1. Matric
  2. Must be studying towards or completed a financial diploma/degree
  3. Minimum of 2 years’ experience in a similar role
  4. Full MS Office
  5. Must have strong attention to detail and a proven track record
  6. Ability to communicate effectively across all levels of the organisation

Click here to apply

Business Performance Analyst

Job Description

Pedros Chicken is one of South Africa’s fastest-growing quick service restaurant (QSR) brands, with over 180 stores and counting. We pride ourselves on bold flavours, operational excellence, and passionate people. As we scale, we’re building a high-performance culture rooted in data-driven decision-making and cross-functional collaboration.

We are seeking a sharp, analytical, and business-savvy Business Performance Analyst to support the Operations Director by reviewing and synthesizing daily operational reports across departments. This role goes far beyond number crunching. You’ll be the key interface between data, operations, and executive action.

You’ll be trusted to identify trends, flag risks, and challenge departmental performance where needed. Most importantly, you’ll work closely with senior stakeholders across the business to drive accountability, performance clarity, and continuous improvement.

Key Responsibilities:

Daily Performance Monitoring

  • Review and validate daily and weekly reports from Operations, Supply Chain, Finance, HR, and Marketing.
  • Track KPIs, identify trends or variances, and proactively escalate issues that impact performance.
  • Deliver concise, insight-driven daily summaries to the Operations Director.

Stakeholder Engagement & Influence

  • Act as a liaison between the Operations Director and various departmental heads.
  • Lead regular check-ins with senior stakeholders to discuss variances, question assumptions, and verify the status of follow-up actions.
  • Build trust through consistent, high-quality insights and objective performance assessments.
  • Help facilitate data-informed discussions at Exco and operational leadership level.

Performance Accountability

  • Track issues raised and ensure resolution through structured follow-ups with responsible departments.
  • Help define action plans, owners, and timelines in coordination with the Operations Director.
  • Support in holding teams accountable for meeting performance commitments.

Insights & Reporting Development

  • Recommend improvements to reporting templates, KPI dashboards, and business intelligence tools.
  • Work with BI, IT, or Data teams to enhance automation and improve access to real-time performance visibility.
  • Support project initiatives aimed at improving business performance tracking.

Qualifications & Experience:

  • Bachelor’s degree in Business, Operations, Finance, or related field.
  • 5–8 years’ experience in business analysis, operations reporting, or performance management.
  • Exposure to multi-unit retail or QSR environments is a strong plus.
  • Solid experience engaging with senior leadership and cross-functional teams.

Skills

  • Exceptional analytical and problem-solving abilities.
  • Strong proficiency in Excel, PowerPoint, and BI tools (Power BI, Tableau, etc.).
  • Excellent interpersonal skills with the confidence to engage senior stakeholders constructively.
  • Able to simplify complex data into actionable insights for decision-makers.
  • Highly organised, proactive, and self-directed.

Click here to apply

We wish you all the best with your applications

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