Pick n Pay Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Talent Partner

It’s fun to work in a company where people truly BELIEVE in what they’re doing!This role is accountable for end-to-end regional talent management, with a strong focus on building sustainable workforce plans, partnering with regional institutions to source talent, developing internal talent pipelines, and optimising the ROI on talent acquisition. The Regional Talent Manager serves as the strategic workforce partner for the region, integrating external market intelligence with internal capability needs to ensure business continuity and future-fit talent.

Bachelor’s degree in Human Resources, Organisational Development, or related field.

Postgraduate qualification in HR, Talent Management, or Workforce Planning is preferred.

5–7 years’ experience in full-cycle recruitment, with a strong focus on operational or customer-facing roles.

Experience within a retail, FMCG, or service-oriented environment is essential.

Proven success in delivering recruitment outcomes in decentralised or multi-site environments.

Bachelor’s degree in Human Resources or related discipline (or equivalent experience).

Experience in high volume recruitment would be an advantage

Competencies

Strategic Ability – applies regional insights to influence hiring direction and workforce planning.
Business Insight – understands local operations and tailors acquisition strategies accordingly.

Practical Execution Management – able to plan and execute hiring at pace across multiple roles.
Innovative and Creative Mindset – uses modern sourcing tools and unconventional channels where needed.
Motivating People – energizes hiring managers to act with urgency and inclusivity.
Organisational Agility – navigates complexity between central and regional priorities with ease.
Modelling the Values – demonstrates integrity, service and care in all talent interactions.

Closing date: 29 September 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Learning and Development Partner

It’s fun to work in a company where people truly BELIEVE in what they’re doing!This role is accountable to deliver a regionally or business unit specific tailored learning and development solutions aligned with the business strategy. This role identifies capability gaps, designs and facilitates learning interventions and collaborates with the central L&D practice team to ensure delivery excellence within a decentralised structure. The role enables a strong culture of continuous learning while ensuring alignment with national standards and frameworks.

Relevant degree in HR, Business, or Psychology

Post-graduate qualification preferred

3-5 years in HR and Learning & Development with regional or multi-site exposure

Competencies

Conceptual / Abstract / Big Picture Thinking
Facilitation Skills
Engaging Diversity
Organisational Agility
Motivating People
Business Insight
Modelling / Living the Values
Practical Execution Management

Key Responsibilities

Partner with the Lead HRBP and BU/Regional Leadership:
Collaborate with the HRBP and key operational leaders to understand strategic priorities, workforce challenges and future capability needs specific to the BU/region. Translate these insights into actionable L&D plans that support performance and growth.

Conduct Learning Needs Analyses (LNA):
Regularly engage with line managers, store leadership and function heads to identify performance gaps and upskilling opportunities. Use data from performance reviews, customer feedback and operational metrics to develop relevant, timely interventions.  Focus on key business priorities (e.g. Store Manager mastery, Fresh Food Academy and Frontline capability building)
 

Design and Deliver Bespoke Learning Solutions:
Develop targeted learning experiences that address regional skill gaps, such as frontline service delivery, product knowledge, compliance training and leadership development. Delivery methods should vary from face-to-face to digital(e-learning) and on-the-job coaching to ensure flexibility and maximum impact.

Embed and Localise Group-Wide Initiatives:
Act as the regional anchor for group-level L&D initiatives, ensuring consistent implementation while adapting content to resonate with local culture, language and store dynamics. Coordinate launch plans, stakeholder briefings and change management communication.

Monitor Learning Effectiveness and Engagement through reporting:
Track participation, completion and learner feedback across interventions. Conduct on-the-ground observations, pulse checks and feedback loops with leaders to assess knowledge transfer and behaviour change then adjust as necessary.

Conduct gap analyses on learning tools (Workday, online platforms) and report on actual vs. target participation and effectiveness
Complete and maintain monthly Regional Learning Dashboards and reports to support decision-making
 

Ensure Skills Development Compliance:
Work closely with the central L&D governance team to track training records, learner portfolios and progress aligned with the Workplace Skills Plan (WSP) and Annual Training Report (ATR). Drive SETA-aligned processes in the region, including managing external provider partnerships and learnership tracking.

Continuously Improve Learning Practices:
Provide input into the evolution of L&D content, methodologies and facilitator standards based on regional learnings. Contribute case studies, pilot results and best practices back to the L&D Centre of Excellence to inform broader organisational improvements.  Collaborate with the Employee Experience team to implement functional learning projects and act as a change agent to improve outcomes

Closing date: 26 September 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Click here to apply

Digital Campaign Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!We are looking for a dynamic and detail-oriented Digital Campaign Manager to lead the planning and execution of digital merchandising campaigns across our eCommerce platforms, including website and app. This role is responsible for translating business priorities into compelling digital experiences—through campaign landing pages, promotional banners, and merchandising moments that drive traffic, engagement, and conversion.

Minimum requirements

Bachelor’s degree in marketing, Digital Commerce, or related field advantageous but not essential
3–5 years of experience in eCommerce, digital marketing, or campaign management.
Experience working with CMS platforms, merchandising tools, and analytics dashboards.
Understanding of traffic management platforms ie: Asana.

Competencies

Strong project management and organisational skills.
Excellent communication and stakeholder engagement abilities.
Data-driven mindset with a keen eye for detail and creative flair.
Ability to teach others on various eCommerce platforms.
Ability to manage multiple campaigns simultaneously in a fast-paced environment.
Adaptable and embraces change with ease
Easily embraces new systems, demonstrating a swift ability to learn and adapt.
Dependable team player

Campaign Management and Execution:
Develop and execute eCommerce merchandising campaigns aligned with the business activity calendar and trading priorities.
Create and manage landing page strategies that support category focus, promotional events, and seasonal campaigns.
Collaborate with cross-functional teams (Marketing, Category Management, Retail Media and others) to ensure cohesive execution across all digital touchpoints.
Brief and manage creative assets for banners, campaign pages, and promotional placements across web and app.
Monitor campaign performance and optimise based on data insights and customer behavior.
Maintain a forward-looking campaign calendar and ensure timely delivery of all campaign elements.
Support A/B testing and personalisation initiatives to improve campaign effectiveness.

Closing date: 25 September 2025
 

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Specialist SCP Store Integration

It’s fun to work in a company where people truly BELIEVE in what they’re doing!To collaborate with internal and external stakeholders. To optimize effective stock replenishment processes, through identification and execution of solutions that will impact positively on shelf availability, thereby maximizing turnover. Ensuring accurate communication go out to all the different store formats and drive action on this communication.

Minimum requirements

Grade 12
Previous experience networking with vendors, internal or external stakeholders
Proficient in Excel (Intermediate)

Competencies

Analysis
Conceptual Thinking
Data Accuracy and attention to Detail
Judgement and Decision Making
Drive
Flexibility
Positive, willing attitude
Networking / Liaison
Organizational Awareness
Influencing
Verbal and Written Communication
Business Insights
Environmental Scanning
Prioritizing tasks
Monitoring
Problem Solving Skills
Able to work under pressure
Able to work on own as well as in a team

Store Operational Integration

Collaborate with central cross-functional teams
Obtain information from regional teams on store Events/Activities/Launches and liaise with planning teams to incorporate demand drivers into planning process
Gap Scan Analysis
Store Communication Tool Execution and Analysis
Store Queries
Store communication (Email, WhatsApp)
Franchisee Specifics: Auto replenishment etc.
Store visits

Special Events & Promo Execution

Planning & coordinating special events and promo execution
Communicating compliance and cut off times to all stores
Obtain store input and check quantities with the regions
Feedback store input to SCP

New/Revamp/ Conversion/Closure Store Execution

Obtain and share tracker with cross functional teams i.e. I&T, Regions, Planning, Logistics
Placing opening orders
Manage and assist with movement of stock

Store Training on Planning Tools

Training on all reports, transactions, and functions instore to optimize replenishment.
BI Reports
Strike Rate

Reporting, Analytics and Projects

Provide various daily, weekly or monthly reports to cross functional teams & external stakeholders (franchise)
Execute Ad hoc projects
Investigate queries with fact finding solutions
Analyze planning parameters to optimize replenishment
Identify opportunities for developments to improve store processes

Closing date: 23 September 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Promotions Administrator Online

It’s fun to work in a company where people truly BELIEVE in what they’re doing!We are looking for a detail-oriented and motivated Promotion Administrator to join our PnP Online team. This role is responsible for managing the end-to-end promotions process across our online channels, ensuring all promotions are accurately loaded and executed so that customers receive the full benefit of our key business offers.
As a central link between our online category management, merchandising, and support teams, you will play a vital role in ensuring that promotions run smoothly, are visible to customers, and function seamlessly from start to checkout.

Minimum requirements

Proven administrative experience in a retail or e-commerce environment (essential).
High proficiency in Microsoft Excel (advanced).
SAP and CMS experience advantageous but not essential.
Previous experience in PnP buying or pricing teams will be considered an advantage

Competencies

Technical Skills:
Advanced Microsoft Excel user.
SAP and CMS experience advantageous.
Analytical Skills:
Ability to work with complex documents and identify inconsistencies.
Strong problem-solving and troubleshooting skills.
Personal Attributes:
High attention to detail and methodical approach.
Strong planning, organising, and multitasking abilities.
Quick learner with adaptability to changing systems.
Able to build effective working relationships across teams.
Highly motivated and proactive with a customer-first mindset.

Accurately record, load, and execute promotions in collaboration with the online category management and merchandising teams.
Ensure all promotions are set up correctly and delivered to strict deadlines.
Confirm that promotional pricing reflects accurately at checkout.
Troubleshoot and resolve promotion issues, escalating to relevant support teams when required.
Assist with resolving and escalating customer queries related to promotions from the call centre.
Provide ongoing support to internal stakeholders to optimise the promotions process.

Closing date: 21 September 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Retail Media Specialist

It’s fun to work in a company where people truly BELIEVE in what they’re doing!To act as the subject matter expert and operational lead for one of Pick n Pay’s core retail media pillars: In-store, Digital, or Loyalty. The Retail Media Specialist plays a pivotal role in supporting campaign execution, insight delivery, performance optimisation, and innovation across their focus area, helping deliver high-impact campaigns that drive value for brands, customers, and the business.

Minimum requirements

Bachelor’s degree or diploma in Marketing, Advertising, Digital Media, or related field

2–4 years’ experience in media planning, omnichannel campaign management, or instore POS production

Retail, agency, or FMCG experience an advantage

Strong operational and project management skills

Google Ads, Meta, or ad tech certifications (digital specialist) advantageous

Competencies

Cognitive 

Analytical thinking 
Attention to detail 
Interpersonal 

Collaboration 
Customer focus 
Functional 

Media operations 
Reporting & analytics 
Communication 

Clear written communication 
Presentation skills 
Leadership 

Initiative 
Solution-oriented mindset

Campaign Support & Execution 
Support the Retail Media Manager with campaign briefing, planning, trafficking, and reporting within your specialisation. 
Own the operational detail to ensure campaigns go live accurately and on time. 
Partner with GIG Retail and other execution partners to ensure seamless delivery and SLA adherence. 
Expertise & Enablement 
Act as the go-to expert for your area, whether it’s in-store formats, digital media, or Smart Shopper activations. 
Provide internal education and training to sales teams, commercial partners, and agency stakeholders. 
Develop playbooks, guides, and frameworks to standardise best practice.

Data, Insight & Optimisation 
Analyse campaign data and performance in your area, identifying trends and areas for improvement. 
Share insights with internal and external stakeholders to influence media planning and renewals. 
Use tools such as Mediametrics, DataOrbis, and PnPIQ (where relevant) to build actionable performance stories. 

Innovation & Product Development 
Identify opportunities to improve and innovate media products and operational processes. 
Collaborate with product, data, and creative teams to launch and refine offerings. 
Benchmark against market best practice to inform enhancements. 
Deep knowledge of print POS, digital screens, radio, and on-shelf formats. 
Understand store operations, compliance, and execution workflows. 
Partner closely with GIG, Daymon, VF!, and Mediametrics. 
Digital Specialist 

Expert in onsite search, display, offsite (social, programmatic), and audience targeting. 
Work with GIG,  Mobiclicks and OSMOS digital ad tech platforms. 
Monitor delivery, optimise campaigns, and drive eComm traffic/conversions. 
Loyalty Specialist 

Smart Shopper expert – understand points mechanics, personalised offers, and club campaigns. 
Collaborate with Loyalty, Commercial, and CRM teams. 
Focus on Loyalty competitions, 1P data targeting, measurement, and cross-channel

Closing date: 22 September 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Supply Chain Planner

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Ensure the effective execution of the flow of stock through the value chain in order to achieve sales growth, availability, waste, working capital and reducing distribution costs. Integrate with cross functional stakeholders to understand strategies and targets and translate this into qualitative forecasts, sales plans and vendor orders.

Minimum requirements

BCom Logistics/Degree in Quantitative Analytics/Operational Research/Industrial Engineering/Applied Mathematics (RPL)

SQL (Structured Query Language), Power BI and Access advantageous

2 years Retail, Supply Chain or Planning experience and/or at least 1 year PnP-specific experience

Competencies

Analysis

Conceptual Thinking

Data Accuracy & Attention to Detail

Judgement & Decision Making

Drive

Flexibility

Positive, willing attitude

Networking/Liaison

Organisational Awareness

Influencing

Verbal & Written Communication

Business Insights

Environmental Scanning

Prioritising Tasks

Monitoring

Sales Plan

Create sales plan:

Create weekly sales plans for assigned categories using the module document and Standardised T-4 planning process.
Consolidate all inputs required to plan for promotions, cannibalization, events, seasonal/weather/price changes, and plan accordingly.
Use annualization trend reports to understand previous year sales base compared to current year and identify trade opportunities where there are gaps.
Use standardised planning and reporting tools for accurate sales planning and execution
Understanding the business sales plans and strategy and base your category forecast on these plans.
Plan for upcoming promotions by extracting upcoming promotional information from the Adnote tool and adhering to the relevant T – 5 Promotional planning processes.
Create a sales and execution plan for new article and seasonal launches.
Plan for store specific nuances i.e. changing trends, revamps, new stores and for store specific events communicated by the Store Execution Team

Follow the DILO & Rhythm document as set and communicated by your line manager

Incorporate historical forecast accuracy into future planning process and numbers to drive more accurate sales planning and forecasting.

Liaise with business on the sales plan:

Follow a set weekly rhythm with commercial teams to understand sales strategies and agree on forecast values at T-3
Share weekly sales plan with divisional teams and distribute agreed sales forecast numbers at T-2.
Escalate significant differences between sales targets, commercial sales plan and the retail sales forecast.

Operational Execution

Sales Plan Execution:

Load forecast DIFs in SAP to ensure the system forecast reflects your category sales plan and promotional forecast.
Follow processes and methods communicated by line management to ensure all forecast uploads are accurate.

Ensure replenishment parameters are set correctly to reflect the sales plan and forecast accurately.
Revise min display rules on a regular basis to ensure optimized min display settings.
Ensure in-week forecast profiles are set correctly to accurately reflect in-week sales demand of stores and articles. Ensure that shelf life is set correctly in SAP for lines linked to assigned category.
Ensure replenishment master data fields are set correctly for accurate and correct execution of system replenishment.

T-Action and Monitoring:

Make use of available standardized reports and tools for daily execution and monitoring of orders and sales plans.
Monitor orders daily to ensure order trends reflect sales plan and in-week forecast distribution.
Track sales, waste, working capital and availability KPIs daily to ensure sales plans are executed correctly.
Monitor sales vs forecast and adjust sales plans accordingly to ensure forecast and replenishment parameters reflect customer demand.
Work through daily and weekly KPI exceptions (available on the story board report for fresh categories) and take action as per guidance provided by your line manager.
Highlight and escalate any KPI or operational risks identified and work with your line manager to resolve identified issues.
Understand root cause on high returns and implement solutions that will proactively reduce/avoid returns.
Execute New article and/or seasonal launches in adherence with the launch process.
Manage DC stock holding on bulk lines and take responsibility for the ordering process and maintaining target stock levels in all DC’s.
Execute the ordering of imports stock according to the plan set by line management.
Execute end to end promo planning process, by engaging with stakeholders and adhering to the T-5 promotional process.
Analyse the New & Revamp store report and take action on poor availability lines.
Resolve specific availability, sales growth or waste issues escalated by regions or the Store Execution Team (SET).
Execute the Own-brand strategy set by line management.

Revise previous week:

Revise previous week performance and incorporate into planning processes for current and upcoming weeks.
Report on any post promo overstocks and escalate articles and stores requiring further action to avoid waste.
Make use of standardised reports to tools to understand the root cause of low availability and implement solutions to proactively reduce/avoid out of stocks. Escalate root causes that is not within the control of the supply chain planning department.
Make use of standardised reports to tools to understand the root cause of waste and implement solutions to proactively reduce/avoid excessive waste. Escalate root causes that is not within the control of the supply chain planning department.
Escalate store stock accuracy issues to line management.

Category Profitability

Provide input on promo & pricing strategies based on category performance and annualization
Provide input on range based on sales, waste and profitability
Support maximized deal price purchases by ordering more stock for promo lines during the deal price period. Only for lines where applicable Identify opportunities to increase category profitability by using a profit levers tool or something similar
Support Vendor Growth Hurdles and strategic Buy-ins (Category Profitability) by executing the plan provided by the planning line manager.
Understand the elements that contribute to improved category GP and work with commercial teams to achieve set targets.
Work with commercial and store teams to plan for the effective ordering and execution of service counter/in-store departments.
Work with commercial and logistics teams to implement ways of work that will drive increased franchisee buy-in participation.

Stakeholder Engagement

Build & maintain good working relationship with all stakeholders

Internal Stakeholders:

Collaborate with required internal stakeholders to create accurate and realistic sales plans that reflect business, category and promotional strategies.
Follow the commercial integration rhythm as set by your line manager.
Communicate sales plans to the SCP DC volume management team to ensure accurate DC volume planning and execution
Work closely with the technical team to ensure the accurate maintenance of shelf life in SAP. Ensure all quality related issues are incorporated into sales plans.
Communicate with the SET on store specific issues and accompany them on store visits – 1 per quarter
Work with New Product Development teams to ensure the timeous execution of new product launches.

External Stakeholders:

Share promotional forecast with vendors as set out in the T-4 promo planning process.
Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid strike rate issues.

Liaise with vendors following a formalized Vendor Collaboration process. Act as vendor champion as and when required.

Self-Management and Teamwork

Contribute to a positive, constructive working environment.
Share insights with peers on improved ways of work and utilisation of reports, tools and processes.

Ensure effective (clear and concise) communication with line manager, peers and stakeholders
Calm self and others during stressful times and keep a positive attitude.
Maintain positive working relationships with team members by building trust and treating them with respect.
Take ownership and accountability for tasks and activities and demonstrate effective self-management.
Contribute to an encouraging and motivating working environment.
Adhere to Pick n Pay values.

Value Chain Costs

Have a good understanding of value chain cost and income components and the role planning plays to influence these levers.
Ensure order patterns of assigned categories conform to the required in-week order distribution set for each DC.
Identify and escalate inefficient pack sizes

Implement mixed lugs as and when required
Provide input in vendor-specific projects & improvements that contribute to value chain efficiencies.
Execute vendor collaboration and efficiency plans as set out by the planning manager.
Execute operational plans communicated by line manager to maximize DC Margin.
Assist with the centralization of vendors into PnP DCs.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Manager SCP (Evergreen)

It’s fun to work in a company where people truly BELIEVE in what they’re doing!A core function of the Supply Chain Planning Manager is to understand the strategic objectives of the business and drive the implementation of the operating plans in the planning teams. The Supply Chain Planning Manager is responsible to manage and guide operational planning teams by ensuring the use of standardized processes, tools and reports required to perform planning responsibilities. The Supply Chain Planning Manager is required to continuously focus on improving sales and waste in stores, whilst delivering projects to improve supply chain profitability. The Supply Chain Planning Manager must also ensure effective integration and communication with all cross-functional teams and external stakeholders and drive their teams to contribute and execute sales strategies and trade plans.

Minimum requirements

BCOM Logistics / Degree in Quantitative Analytics / Operational Research / Industrial Engineering / Applied Mathematics
2+ years supply chain planning and at least 1 year within Pick n Pay
Knowledge of IT systems and tools used for planning i.e. SAP ERP, F&R, Analysis, Power BI
Information technology and automation knowledge
Economics and market dynamics
Understand cost-to-serve
Knowledge of Commercial Strategy and budgets
Knowledge of DC and Stores Operations
Understanding of the processes and procedures within the division
Sound knowledge of business/system rules used by planning teams
Cross-functional and stakeholder collaboration

Competencies

Understanding of the retail value chain and cost and income elements that affects profitability
Understanding of PnP planning principles, KPIs and business impact
Excellent analytical and problem-solving skills.
Leadership skills with the ability to create a motivational working environment for teams
Interpersonal relationship and communication skills

Supply Chain Profitability

Have a good understanding of the value chain cost and income components, and the role of the SC Planning team to influence these levers

Identify opportunities for cost reduction and implement operational changes to reduce distribution costs without negatively impacting KPI’s (waste, availability, sales)

Identify and highlight system, process, report, and resource requirements needed for teams to action value chain efficiencies and vendor income projects

Develop and maintain trust relationships with vendors

Define and drive the implementation of efficiency initiatives with vendors that will result in joint financial benefit

Strategic Sales Planning

Ensure compliance to the promo and event planning processes

Provide guidance to teams on how to generate sales plans for each specific category

Work with Commercial to achieve planning budgets and targets

Escalate significant differences between sales targets, commercial sales plan, and the retail sales forecasts to Senior Planning Manager

Track total category planning numbers and highlight risks (forecast, budgets, orders, receipts, sales)

Provide input on promo & pricing strategies based on category performance and annualization

Provide input on range based on sales, waste, and profitability

Strategic Operational Execution

Provide guidance and strategic input to planners on how to execute sales plans for each specific category

Ensure the use of standardised planning and reporting tools for accurate sales planning and execution

Ensure teams know when to influence the forecast and ensure they are using the correct tools to accurately do so

Track total category KPI performance, highlight risks and identify and drive the implementation of opportunities within team

Ensure all planners use the correct tools and reports to understand root cause on poor KPI performance and implement solutions that will proactively reduce/avoid issues

Continuous Improvement & Standardisation

Work with the planning HOD to formulate strategies that will result in improved ways of work through improved processes, planning tools, reports, and system developments

Define and quantify the business impact of identified improvement initiatives

Ensure successful implementation of new processes, tools, and reports in operational teams

Proactively provide input and suggestions on improved ways of work and planning processes

Work with the planning HOD to create an annual and quarterly operating plan with key focus areas that are aligned to the supply chain purpose and broader business strategy

Drive Improved Stakeholder Engagement

Build & maintain good working relationships with all stakeholders

Collaborate with the required internal stakeholders to create accurate and realistic sales plans that reflect business, category, and promotional strategies

Work with Commercial to understand department strategies for accurate planning and execution

Work closely with the technical team to ensure the accurate maintenance of shelf life in SAP

Communicate with SET on store specific issues and accompany them on store visits

Work with the New Product Development teams to ensure the timeous execution of new product launches

Share promotional forecast with vendors as set out in the T-4 promo planning process

Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid strike rate issues

Team Leadership and People Development

Create clear direction, guidance, and support for your teams to execute the required responsibilities

Identify training opportunities through the observation of planner performance or consultation with teams

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Functional Consultant

It’s fun to work in a company where people truly BELIEVE in what they’re doing!The purpose of the Functional Consultant role is to participate in the scoping and implementation of IT Solutions for client through process design, specification, configuration and testing by ensuring that I & T solution meet client requirements specifically related to process automation and RPA.

Minimum requirements

National Diploma in Information Technology   
Minimum of 3 year’s relevant I& T experience 
Minimum of 2 year’s working on medium to high profile projects or tasks 
Previous process automation experience (advantage)

Competencies

Analytical 
Problem Solving 
Attention to detail 
Judgement and Decision Making 
Innovation 
Learning Agility 
Flexibility 
Resilience and Stress Management 
Ethical Behaviour 
Assertiveness 
Building Relationships 
Customer Service Orientation 
Teamwork 
Interpersonal Agility 
Conflict Management 
Negotiation 
Communication 
Influencing 
Process and Technological Competence 
Business Insight 
Planning and Organising

Service and Solution Delivery 

Ensure projects and solution deliveries have the required documentation, testing plans and outputs. 
Provide second level incident support to the business.  
Ensure that all potential risks that may impact on  
Ensure that all potential risks that may impact on the performance and success of the department are identified, escalated and mitigated 
Draw up and follow detailed specification  
Ensure consistency, completeness and clarity on assigned task and their acceptance 
Monitor own workload and manages deliverables accordingly 
Proactively communicate and share information and encourage discussion and debate (share successes, highlight challenges and identify and manage risks) 

Knowledge Management and Transfer  

Control the month to month systems expense of application in the landscape. 
Adhere to change control, change request and document management policies. 
Document all new/changed processes/activities, configuration and other SDLC documentation and store on the knowledge management server. 
Ensure team shares knowledge 

Process Optimization

Create re-usable solutions and processes that can save time, efforts and result in better quality. 
Ensure alignment across all I& T systems.  

Internal and external stakeholder relationship management

Build and maintain effective relationships with all key stakeholders to facilitate organisational effectiveness  
Apply specialized knowledge to achieve desired outcomes 
Initiate meetings with key stakeholders to track progress, manage expectations and ensure clients’ needs are met 
Read the cultural environment and adapt communication style to meet the needs of different audiences 
Anticipate and manage conflict, demonstrating an ability to resolve differences, particularly where these may be stalling the implementation of agreed plans 

Self-management and teamwork 

Continually drive and model PnP values at all levels 
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained 
Make an effort to stay relevant and up-to-date with new legislation and developments etc 
Take ownership and accountability for tasks and activities and demonstrate effective self-management 
Maintain a positive attitude and respond openly to feedback 
Handle stress in ways that do not negatively impact others 
Continually share, debate and communicate learning’s 
Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

We wish you all the best with your applications