Standard Bank Vacancies

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Provincial Risk Execution Manager

Job Description

To ensure the execution of all risk management activities and requirements (i.e. business, regulatory and market conduct) as well as associated processes and procedures within a Tier 2 province. To implement and embed risk prevention and mitigation frameworks in order to avoid potential breaches and losses whilst maintaining client experience standards.

Qualifications

Minimum Qualification:

  • First Degree in Business Commerce (NQF Level 7 or higher)

Experience Required:

  • Personal and Private Banking experience
  • 3-4 years: Experience in operational risk, compliance and/or audits.
  • 5-7 years: Experience within CHNW understanding the value chain and/or the business. Deep knowledge of operational risk and compliance matters as well as risk remediation. Experience in change management within large rollouts and initiatives

Additional Information

Behavioural Competencies:

  • Developing Expertise and Strategies
  • Directing People
  • Making Decisions
  • Providing Insights
  • Upholding Standards

Technical Competencies:

  • Evaluating Risk Management Effectiveness
  • Financial Statement Analysis
  • Risk Identification
  • Risk Measurement and Risk Reporting
  • Risk Response Strategy
  • Risk/ Reward Thinking

Click here to apply

Branch Team Leader

Job Description

To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I and CLO are present).

Qualifications

Minimum Qualifications:

  • Type of Qualification: First Degree
  • Field of Study: Business Commerce
  • Licenses & Certifications: FAIS Representative


Experience Required:

  • Personal and Private Banking Exposure
  • 5-7 years Relevant FAIS qualification and experience.
  • Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.

Additional Information

Behavioural Competencies

  • Generating Ideas
  • Exploring Possibilities
  • Providing Insights
  • Adopting Practical Approaches
  • Convincing People

Technical Competencies

  • Banking Process & Procedures
  • Application & Submission Verification (Consumer Banking)
  • Customer Acceptance & Review (Consumer Banking)
  • Customer Understanding ( Consumer Banking)
  • Product Knowledge (Consumer Banking)

Click here to apply

Manager, Client Experience

Job Description

Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship building abilities, advanced data analysis capability and the confidence to deliver insights and recommendations through clear and compelling presentations.

Key Responsibilities

  • Oversee and optimise all customer interactions to elevate service quality, strengthen stakeholder relationships and build long-term client loyalty.
  • Maximise customer satisfaction through targeted experience enhancements, proactive issue resolution and strong presentation of insights to influence decision making.
  • Develop and implement data-driven customer engagement strategies informed by behavioural trends, customer feedback and detailed analysis.
  • Strengthen organisational capability by embedding service standards, supporting teams through coaching and building strong working relationships across functional areas.
  • Manage continuous improvement efforts by leveraging CRM platforms, digital tools, quality frameworks and data insights to uplift service performance and client outcomes.

Qualifications

  • First Degree in Communication or Marketing required
  • Postgraduate Degree in Marketing or Legal preferred

Experience

  • 8 to 10 years in customer experience, service design or client engagement roles with proven managerial and operational experience
  • Demonstrated experience in data analysis, stakeholder engagement, presenting findings and influencing business decisions
  • Strong background in interpreting customer insights and partnering across functions to deliver service improvements

Additional Information

Behavioural Competencies:

  • Developing Strategies and Making Decisions
  • Embracing Change and Taking Action
  • Empowering Individuals and Team Working
  • Establishing Rapport and Interacting with People
  • Understanding People and Valuing Individuals
  • Interpreting Data and Resolving Conflict

Technical Competencies:

  • Client journey mapping and persona development
  • CRM and CLM platforms (including Salesforce)
  • Data analysis and insight-based decision making
  • Strong presentation design and delivery skills
  • Product and services knowledge across multiple business areas
  • Coaching and people development
  • Effective communication and stakeholder management

Click here to apply

Prestige Banking Relationship Banker

Job Description

To deliver a quality service and manage service gaps realised by clients as they engage through the bank’s various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank’s rewards programme. Mainly driven via campaigns execution and reactive response to client demands.

Qualifications

  • FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

  • 3–4 years’ banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.
  • FAIS-aligned experience – must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.
  • Branch and client servicing exposure – practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.
  • Sales and credit delivery – proven ability to submit credit applications, entrench transactional and lending products, execute campaigns, and drive portfolio contribution growth.

Additional Information

Behavioral Competencies

  • Articulating Information
  • Challenging Ideas
  • Conveying Self-Confidence
  • Convincing People
  • Developing Expertise

Technical Competencies:

  • Banking Process & Procedures
  • Client Knowledge
  • Client Retention & Client Servicing
  • Customer Understanding ( Consumer Banking)
  • Risk Awareness & Risk Identification

Click here to apply

Manager, Enterprise Banking

Job Description

To lead and manage the Enterprise Direct capability in a Province; to deliver the Provincial Enterprise Direct capability value proposition for Enterprise Direct. To support the Head, Enterprise Direct to drive and deliver a value adding sales and service solutions directed by the Enterprise Direct value proposition, that will grow the customer base. To ensure the day-to-day Enterprise Direct operations managed through effective coordination between all value chain functions.

Qualifications

Minimum Qualification

  • Type of Qualification: First Degree
  • Field of Study: Business Commerce


Experience Required

  • 8-10 years Proven successful sales track record in the financial services industry
  • Advanced product knowledge including specialized products and financial structures. Advanced experience and knowledge in Credit and Compliance matters
  • Negotiating skills and conflict handling
  • Significant people management experience, leading teams and motivating people
  • Enterprise Direct Propositions
  • Business & Commercial Banking

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Checking Things
  • Convincing People
  • Developing Expertise
  • Directing People

Technical Competencies:

  • Financial Accounting
  • Financial Acumen
  • Financial Analysis
  • Financial Planning
  • Planning, Forecasting and Budgeting

Click here to apply

Branch Team Leader

Job Description

To lead and inspire a high-performing team at branch Point(s) of Representation (PoR), ensuring safe and efficient daily operations, including cash management, security, risk and compliance, while driving sales growth and delivering an exceptional client experience in line with Personal and Private Banking strategy. The role is accountable for leading Universal Bankers and other frontline staff across the full employee life cycle, embedding strong performance, coaching and engagement, and continuously improving processes, controls and client service across the branch.

Key responsibilities:

  • Lead and manage the branch team of Universal Bankers and frontline staff through recruitment, performance management, coaching and development to build a high-performance, client-centred culture.
  • Drive sales, revenue and client growth by identifying opportunities, deepening relationships and promoting the use of both branch and digital channels to meet customer needs.
  • Ensure operational excellence and risk control across cash management, security, processing and day-to-day branch activities, including the timely resolution of audit findings and irregularities.
  • Embed compliance and governance standards, including FAIS and other regulatory requirements, fraud prevention and Occupational Health and Safety obligations, through robust controls, reporting and continuous monitoring.

Qualifications

  • Bachelor’s degree in Commerce, Business Management, Finance, Banking or a related field.
  • FAIS-recognised qualification suitable for a Representative role.
  • RE5 certification (Regulatory Examination for Representatives).

Minimum experience:

  • 5 to 7 years’ experience in retail or branch banking, including significant frontline exposure to sales and service.
  • Proven experience leading and managing a branch or frontline team (such as Universal Bankers or similar roles) with responsibility for performance, coaching and development.
  • Demonstrated track record in driving sales, revenue and client growth, including effective use of both branch and digital channels.
  • Strong experience in branch operations, including cash management, risk and compliance, audit resolution, fraud prevention and Occupational Health and Safety requirements.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches & Following Procedures
  • Articulating Information & Convincing People
  • Challenging Ideas & Generating Ideas
  • Directing People & Making Decisions
  • Producing Output & Providing Insights
  • Exploring Possibilities & Understanding People

Technical Competencies:

  • Application & Submission Verification
  • Banking Process & Procedures
  • Customer Acceptance & Review
  • Customer Understanding
  • Processing
  • Product Knowledge

Click here to apply

Prestige Banking Relationship Banker

Job Description

To deliver a quality service and manage service gaps realised by clients as they engage through the bank’s various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank’s rewards programme. Mainly driven via campaigns execution and reactive response to client demands.

Qualifications

  • FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

  • 3–4 years’ banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.
  • FAIS-aligned experience – must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.
  • Branch and client servicing exposure – practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.
  • Sales and credit delivery – proven ability to submit credit applications, entrench transactional and lending products, execute campaigns, and drive portfolio contribution growth.

Additional Information

Behavioral Competencies

  • Articulating Information
  • Challenging Ideas
  • Conveying Self-Confidence
  • Convincing People
  • Developing Expertise

Technical Competencies:

  • Banking Process & Procedures
  • Client Knowledge
  • Client Retention & Client Servicing
  • Customer Understanding ( Consumer Banking)
  • Risk Awareness & Risk Identification

Click here to apply

Proactive Sales Consultant

Job Description

To provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through Proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Local Market. To ensure that the clients’ banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.

Qualifications

Minimum Qualification:

  • NQF Level 5 (FAIS aligned)

Experience Required:

  • Client Coverage
  • 3-4 years of experience in Personal and Private Banking
  • Proven track record in dealing with self-employed clients and high value/multi-segment clients
  • Demonstrated success in proactive sales and business development within the financial services industry
  • Experience in stakeholder management and relationship building

Skills and Competencies:

  • In-depth knowledge of banking products and services
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficiency in financial analysis and risk assessment
  • Ability to work independently and as part of a team
  • Strong negotiation and influencing skills
  • Proficiency in Microsoft Office suite and banking software

Additional Requirements:

  • Flexibility to work outside normal office hours when required
  • Willingness to travel within the local market area
  • Commitment to ongoing professional development and staying updated with industry trend

Additional Information

Behavioural Competencies:

  • Conveying Self-Confidence
  • Embracing Change
  • Examining Information
  • Following Procedures
  • Interacting with People

Technical Competencies:

  • Attitude & Mind of Customer Experience
  • Banking Process & Procedures
  • Client Retention
  • Customer Understanding (Consumer Banking)
  • Risk Identification

Click here to apply

Manager, Relationship, Premium

Job Description

To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using
an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add
value.

Qualifications

Qualification

  • Business Commerce Degree

Experience 

  • 5-7 years Experience in client facing role including sales, credit and relationship management

Additional Information

Behavioural Competencies

  • Articulating Information
  • Convincing People
  • Developing Expertise
  • Directing People
  • Establishing Rapport

Technical Competencies

  • Banking Process and Procedures
  • Business Process Improvement
  • Client Knowledge
  • Client Retention
  • Risk Awareness, Risk Identification and Risk Management

Click here to apply

Relationship Banker I, Prestige Banking

Job Description

To deliver a quality service and manage service gaps realised by clients as they engage through the bank’s various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank’s rewards programme. Mainly driven via campaigns execution and reactive response to client demands.

Qualifications

  • FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

  • 3–4 years’ banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.
  • FAIS-aligned experience – must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.
  • Branch and client servicing exposure – practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.
  • Sales and credit delivery – proven ability to submit credit applications, entrench transactional and lending products, execute campaigns, and drive portfolio contribution growth.

Additional Information

Behavioral Competencies

  • Articulating Information
  • Challenging Ideas
  • Conveying Self-Confidence
  • Convincing People
  • Developing Expertise

Technical Competencies:

  • Banking Process & Procedures
  • Client Knowledge
  • Client Retention & Client Servicing
  • Customer Understanding ( Consumer Banking)
  • Risk Awareness & Risk Identification

Click here to apply

Private Banking Relationship Banker

Job Description

To proactively promote a deep relationship-based offering, related initiatives, and activities aimed at creating value for both the client and the bank by optimizing the client experience, fostering deep relationships, and driving profitability.

Key Responsibilities:

  • Build and maintain strong, long-term relationships with high-net-worth individuals by understanding their financial needs, ensuring proper client segmentation, and driving retention through proactive engagement.
  • Optimize client experience by managing portfolios, advising on lending products, driving digital banking adoption, resolving complaints effectively, and ensuring compliance with regulatory and risk management policies.
  • Drive profitability by analyzing client financial behaviors, identifying revenue opportunities, strengthening relationships through proactive engagements, collaborating with internal specialists and credit teams, and ensuring seamless service delivery.

Qualifications

  • FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

  • 3+ years of experience in Personal and Private Banking, specializing in Affluent Clients.
  • Proven sales performance in branch banking, covering key areas such as universal banking, BDC/Forex operations, credit management, and client servicing.
  • Strong understanding of financial markets and wealth management strategies.

Additional Information

Behavioural Competencies:

  • Articulating Information & Providing Insights
  • Establishing Rapport & Convincing People
  • Developing Expertise
  • Examining Information & Interpreting Data
  • Interacting with People & Team Working
  • Meeting Timescales

Technical Competencies:

  • Banking Process & Procedures
  • Commercial Acumen
  • Customer Understanding ( Consumer Banking)
  • Financial Acumen
  • Product Knowledge (Consumer Banking)
  • Risk Identification
  • Risk Reporting

Click here to apply

Consultant, Senior, Claims

Job Description

To manage the end to end value propositioning of Buildings claims by adhering to the standing procedures and audit requirements. To provide exceptional customer Service, whilst maintaining an acceptable loss ratio and achieving budgeted average cost of claims.

To effectively and timeously deal with all building claims, ensure that all received correspondence is actioned, estimates are revised accordingly, payments are effected, recoveries are effected and the customers are proactively and consistently kept informed. Maintaining an effective diary system to ensure that matters are attended to within agreed or stipulated timeframes, thus enabling effective customer service delivery. With little direct supervision, liaise and interact with customers and other stakeholders.

Qualifications

Type of Qualification: Diploma
Field of Study: NQF5 Short Term Insurance


Experience Required
Insurance
3-5 years solid technical understanding of Building policy wordings and claims.
Technical background on Building claims

Additional Information

Behavioural Competencies:

  • Articulating Information and Interpreting Data
  • Developing Expertise
  • Following Procedures
  • Interacting with People
  • Managing Tasks
  • Meeting Timescales
  • Providing Insights
  • Taking Action
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Client Knowledge
  • Client Retention
  • Client Servicing
  • Client Value Propositions
  • Insurance Principles
  • Insurance Products & Services
  • Risk Identification

Click here to apply

Engineer, Software

Job Description

To design, code, test, debug, and maintain programs in development environments. Apply agreed standards and tools, to achieve a well-engineers result. Work within a strict framework of programming standards under supervision of senior technical resources.

Qualifications

  • A Degree in Information Technology
  •  Any front-end development certification or full stack development certification

Experience Required:

  • Experience in designing, building, maintaining / supporting user facing interfaces
  • Experience in connecting front-end with back-end to fetch, transform and display data
  • Performance optimisation experience
  • Proficient in and experienced with the following  Python, JavaScript, React·   .
  • Database administration experience preferably Microsoft technology or
  • Data Engineering knowledge
  • Knowledge of setting up and using DevOps for deployments or at least better understanding of it.

.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Checking Things
  • Developing Expertise
  • Documenting Facts
  • Embracing Change
  • Examining Information
  • Interpreting Data
  • Managing Tasks
  • Producing Output
  • Taking Action
  • Team Working

Technical Competencies:

  • Agile Engineering
  • API Engineering
  • Automation
  • Cloud Computing
  • Continuous Delivery (CD)
  • Continuous Deployment
  • Continuous Integration (CI)
  • Core Systems
  • Data Engineering
  • Design Thinking
  • Error Budgets
  • Incident Response
  • Infrastructure as Code (IaC)
  • Knowledge Management
  • Microservices
  • Non-abstract Large System Design (NALSD)
  • Observability (Application and Web Analytics)
  • Platform Engineering
  • Policy as Code
  • Post-incidence Analysis
  • Reliability and Resilience
  • Security Engineering
  • Service Level Management
  • Software Engineering Methods
  • Software Engineering Service Level Management
  • Software Engineering Tools
  • Software Foundations
  • System Integration
  • Test-driven Design (TDD)
  • Threat Modelling

Click here to apply

Engineer, Cyber Security (Linux Engineer)

Job Description

To provide expertise, professional knowledge, and technical skills to automate building, testing and operating data ingestion systems. To operate and monitor the group’s cyber security operational centre (CSOC) systems that collect and manages logs every day. To assist the cyber security incident response team and threat hunters by ingesting and providing access to log data. Any experience and interest in cyber security and/or data science is an advantage but not essential.

Qualifications

  • A degree in Information Technology

Experience Required: 

  • 3+ years experience in system administration, programming and data collection/manipulation.
  • 1+ years in scripting / automation engineering and CI/CD.
  • 1+ years in operating services with cloud environments.
  • 1+ years in data ingestion, engineering or analytic roles.

Additional Information

Key Responsibilities:

  • Maintain an operate syslog collection servers
  • Write automate ansible playbooks
  • Build and run integration Azure Logic Apps
  • Collect and ingest data using APIs

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Developing Strategies
  • Embracing Change
  • Exploring Possibilities
  • Generating Ideas
  • Interpreting Data
  • Making Decisions
  • Meeting Timescales
  • Producing Output
  • Providing Insights
  • Team Working

Technical Competencies:

  • Data Analysis
  • Debugging and Fixing Software
  • Software Development Life Cycle (SDLC) methodologies & Tools
  • Technical Analysis
  • Build and Test Automation
  • System Administration \ Availability and Monitoring – Linux
  • Write Code

Click here to apply

We wish you all the best with your applications

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